Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsREF Matsuyama City Station by VESSEL HOTELS offers an exceptional stay in the vibrant heart of Matsuyama, boasting a prime location that provides unrivaled access to public transportation and proximity to key attractions like Matsuyama Castle and Dogo Onsen. The hotel's strategic positioning near dining and shopping venues enhances convenience for travelers.
Guests consistently praise the hotel's breakfast for its variety of local specialties, making it a delightful part of their stay. The breakfast buffet, featuring fresh local produce and unique items like sashimi, often stands out as a highlight, despite occasional remarks on repetition.
The rooms at REF Matsuyama City Station are modern, comfortable, and impeccably clean, with some offering scenic views of the city, including Matsuyama Castle. The spacious accommodations, often featuring tatami sitting areas, are well-suited for both families and solo travelers, providing an authentic Japanese experience complemented by a serene public bath area.
The hotel maintains high standards of cleanliness across all areas, contributing to a pleasant stay. The staff is highlighted for their friendliness and attentiveness, ensuring that guests feel welcomed and valued throughout their visit.
While the location is ideal, parking arrangements could be more convenient as it is slightly distant from the hotel and involves additional costs. However, this minor inconvenience does not overshadow the hotel's overall appeal.
REF Matsuyama City Station also caters well to families, offering child-friendly amenities and spacious rooms designed for comfort and efficiency, making it an excellent choice for families seeking a seamless travel experience.
In summary, REF Matsuyama City Station by VESSEL HOTELS is celebrated for its superior location, excellent breakfast offerings, and dedication to cleanliness and service, making it a lovely choice for travelers seeking comfort and convenience in Matsuyama. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
REF Matsuyama City Station is highly rated by families. Its location near Matsuyama City Station provides convenience for families using public transport.
Hotel with Parking
This hotel offers parking and is conveniently located near the city station.
4-Star Hotel
This hotel is well-regarded for its modern facilities and convenient location near Matsuyama City Station. It offers a comfortable stay with clean rooms and is appreciated for its helpful staff.
Accessible Hotel
Room Types
Double Room with Private BathroomProviding free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit offers 1 bed.
Standard Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, an electric kettle, a carpeted floor, pajamas as well as city views. The unit offers 1 bed.
Standard Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV, an electric kettle, a carpeted floor and pajamas. The unit has 2 beds.
Superior Twin RoomThe twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV, an electric kettle, a sofa, a carpeted floor as well as mountain views. The unit offers 2 beds.
Economy Triple RoomThe triple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned triple room features a flat-screen TV, an electric kettle, a carpeted floor, pajamas as well as mountain views. The unit has 3 beds.
Deluxe Twin RoomThe spacious twin room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds.
Triple RoomThe spacious triple room provides air conditioning, tatami, as well as a private bathroom featuring a bath and a shower. The unit offers 2 beds and 1 futon.
Deluxe Quadruple RoomThe quadruple room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. This quadruple room is air-conditioned and features a flat-screen TV, tatami, an electric kettle and a carpeted floor. The unit offers 2 beds and 2 futons.
Guest Reviews
9.1
Excellent
Location
Nestled in the vibrant heart of Matsuyama, REF Matsuyama City Station by Vessel Hotels boasts an enviable location, making it a prime choice for travelers eager to explore the city's many attractions. Situated directly above the city rail station and adjacent to the tram and bus terminus, the hotel provides unrivaled access to public transportation, allowing guests to easily navigate the city.
Visitors commend the hotel for its proximity to prominent sights such as the Matsuyama Castle, Dogo Onsen, and the Ehime Art Museum. The surrounding area is rich with dining options and shopping venues, including a nearby department store and shopping mall, ensuring convenience and variety for all guests. Whether traveling by train, bus, or car, the hotel's strategic location offers seamless connectivity for all.
Families find the hotel particularly accommodating due to its accessibility and proximity to essential amenities like cafes and convenience stores. Guests can even enjoy views of the iconic Matsuyama Castle from their rooms, adding an extra touch to their stay. With friendly staff and a clean environment, the hotel delivers a charming space for sightseeing and relaxation in Matsuyama.
Breakfast
At REF Matsuyama City Station by VESSEL HOTELS, the breakfast experience is a highlight cherished by guests. Drawing particular praise is the exceptional range of local specialties from Ehime, including dishes such as tai-meshi and udon that provide a delightful taste of the region. The breakfast buffet impresses with its plentiful options and variety, featuring fresh local produce and a notable selection of tangerine and orange juices. Many find the breakfast to be delicious, often describing it as the best part of their stay. The inclusion of unique items like apple jelly and sashimi adds to the memorable culinary experience. Complementary treats like soft serve ice cream further enhance the morning enjoyment. While some note that eating the breakfast for several days in a row can feel repetitive, the buffet's overall quality and variety continue to satisfy, leaving guests highly appreciative of their morning meals.
Rooms
Nestled in the heart of Matsuyama City, the REF Matsuyama City Station by VESSEL HOTELS impresses with its modern and stylish accommodations. Guests consistently praise the rooms for their cleanliness, comfort, and thoughtful layout, making them ideal for both leisure and business travelers. The facilities are well-maintained and exude a sense of satisfaction that goes beyond the usual hotel experience. A highlight for many is the beautiful night view that some rooms offer, adding a touch of elegance to the stay.
The spacious rooms often feature a tatami sitting area, enhancing the authentic Japanese experience. Despite some occasional issues with room chargers, the overall equipment quality is appreciated by guests. The hotel's dedication to cleanliness is evident not only in the rooms but also in the large public bath, creating a serene space for relaxation.
Breakfast is neatly organized, showcasing a commitment to detail that many guests find impressive. The attentive and kind reception staff enhance the welcoming atmosphere, ensuring a comfortable and pleasurable stay. While the elevators can become busy at peak times, the well-maintained facilities and excellent room layout consistently leave guests feeling satisfied. With its perfect location, REF Matsuyama City Station stands as a lovely choice for travelers seeking both convenience and comfort.
Beds
Despite mixed opinions about the firmness of the beds at REF Matsuyama City Station by VESSEL HOTELS, many guests find them comfortable. Some reviewers appreciate the bedding's comfort and feel that the firmness of both the mattresses and pillows is just right. Although a few guests mention that the mattresses are harder than they prefer, which can be likened to sleeping on the floor, the spaciousness of the rooms and the ability to store luggage conveniently under the bed contribute positively to the overall experience. While there are remarks about room size, with some finding double bed rooms a bit cramped, the cleanliness of the rooms is consistently praised. Additionally, amenities like the large public bath and delectable breakfast further enhance the stay, creating a comfortable environment for guests.
Cleanliness
REF Matsuyama City Station by VESSEL HOTELS consistently impresses guests with its high standards of cleanliness and well-maintained facilities. The hotel exudes a clean and stylish atmosphere, retaining a sense of beauty that guests appreciate. The rooms are consistently described as clean and comfortable, offering ample space and thoughtful design that efficiently utilizes space, typical of Japanese hotels. The cleanliness extends beyond the rooms, with the public areas, including a spacious bath, noted for their pristine condition and quiet ambiance. Guests also highlight the cleanliness of the building's surroundings and the hotel's facilities, which are both well-equipped and of high quality.
Additionally, the hotel provides necessary amenities neatly and effectively. Beyond the immaculate interiors, guests appreciate the helpfulness and impeccable response of the hotel's staff, contributing to a welcoming environment. The strategic location near a transportation hub makes it easy to explore the small city, with some rooms offering views of the nearby castle. While everything from the stylish room design to the overall atmosphere is highly praised, a few guests noted room for improvement in the breakfast offerings. Overall, the hotel offers excellent value, leaving a lasting impression through its dedication to cleanliness and quality service.
Staff
At REF Matsuyama City Station by VESSEL HOTELS, the staff consistently earns high marks from guests for their friendliness and attentiveness. Many guests highlight the team's kindness, with special mentions of the front desk and cleaning staff for their cheerful and helpful attitudes. The staff's readiness to assist and accommodate, whether through telephone support or in-person guidance, is appreciated, with some going out of their way to find open restaurants when plans change unexpectedly.
While there are moments when check-in can be slow, and occasional discrepancies in their computer operations can lead to confusion, these instances do not overshadow the overwhelmingly positive interactions. The young and energetic staff contribute to a warm atmosphere, recognizing returning guests and offering personalized greetings. Despite the demands of their roles, their friendly demeanor remains a noticeable highlight of the experience.
Overall, many guests express satisfaction with the reliable service and express a desire to visit again, suggesting that the attentive and accommodating nature of the staff significantly enhances the overall stay.
Parking
When staying at REF Matsuyama City Station by VESSEL HOTELS, guests can expect a few challenges when it comes to parking. The parking facilities, located approximately 200 meters from the hotel, may require a brief walk, which could be less convenient for those with heavy luggage or arriving by rental car. Despite these considerations, some guests found the proximity of parking to be satisfactory. However, the situation can become tricky during weekends when the area gets crowded, particularly near Takashimaya. Additionally, parking costs 1000 yen and is payable by cash only, leading to some unexpected expenses. A suggestion for improvement includes allowing guests to park before check-in to ease arrival logistics. Overall, while the parking arrangements may not be perfect, guests have expressed a willingness to return, perhaps highlighting the overall appeal of the hotel despite these minor inconveniences.
Family
REF Matsuyama City Station by VESSEL HOTELS caters to families with an array of child-friendly amenities that enhance the comfort and ease of traveling with children. Guests appreciate thoughtful provisions such as child-sized toilet seats and baby shampoo, which demonstrate the hotel's commitment to accommodating young travelers. The availability of a family bath provides a delightful opportunity for relaxation after a day of exploring, further enhanced by the peaceful ambiance guests have noted. The spacious and clean rooms are designed for family convenience, with layouts so well-considered that they could easily serve as inspiration for home living. Families of various sizes, including those with infants and toddlers, find the rooms to be sufficiently spacious, avoiding the usual cramped feel when traveling as a group. The hotel also garners praise for its delicious breakfast offerings and the quality of its large public bath, making it an ideal choice for families seeking a hassle-free and pleasant stay in Matsuyama.
No, REF Matsuyama City Station by VESSEL HOTELS doesn't have any pool.
No, a spa isn't available at REF Matsuyama City Station by VESSEL HOTELS.
No, REF Matsuyama City Station by VESSEL HOTELS doesn't allow dogs.
Yes, parking facilities are available at REF Matsuyama City Station by VESSEL HOTELS.
No, REF Matsuyama City Station by VESSEL HOTELS doesn't have a gym.