Comfort Inn Matteson - Chicago
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Summary of reviewsThe Comfort Inn Matteson - Chicago receives generally positive reviews, particularly for its advantageous location and attentive staff. Situated in a quiet, safe area with easy access from the highway, it is ideal for travelers attending local events or exploring the region. The proximity to various dining options and a new Walmart adds convenience, contributing to the overall pleasant experience of guests.
The complimentary breakfast is well-received, offering hot items like waffles and a variety of juices, although some guests note limited variety. The clean and organized breakfast area enhances the appeal of starting the day at the hotel.
Rooms are spacious, modern, and affordable, appreciated by many for their comfort and cleanliness. Despite occasional maintenance issues or unpleasant odors, the well-lit and recently remodeled rooms largely satisfy visitors. Comfortable beds are a noted highlight, ensuring restful nights for most guests.
Cleanliness experiences vary; while some praise the pristine conditions and attentive housekeeping, others suggest improvements are needed, especially in certain areas like bathrooms and carpets.
The staff at Comfort Inn Matteson - Chicago stand out for their friendliness and helpfulness. The team, including front desk members Andy and Wisdom, and staff like Robbie, Terry, Doris, and Kaleitha, are frequently commended for their dedication to customer service, enhancing the overall stay. Though there are minor instances of less favorable interactions, the staff's supportive nature remains a prominent positive factor.
Overall, this hotel provides a comfortable, budget-friendly option in the Matteson - Chicago area, with its location, staff, and comfortable amenities being key attractions for visitors.
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The complimentary breakfast is well-received, offering hot items like waffles and a variety of juices, although some guests note limited variety. The clean and organized breakfast area enhances the appeal of starting the day at the hotel.
Rooms are spacious, modern, and affordable, appreciated by many for their comfort and cleanliness. Despite occasional maintenance issues or unpleasant odors, the well-lit and recently remodeled rooms largely satisfy visitors. Comfortable beds are a noted highlight, ensuring restful nights for most guests.
Cleanliness experiences vary; while some praise the pristine conditions and attentive housekeeping, others suggest improvements are needed, especially in certain areas like bathrooms and carpets.
The staff at Comfort Inn Matteson - Chicago stand out for their friendliness and helpfulness. The team, including front desk members Andy and Wisdom, and staff like Robbie, Terry, Doris, and Kaleitha, are frequently commended for their dedication to customer service, enhancing the overall stay. Though there are minor instances of less favorable interactions, the staff's supportive nature remains a prominent positive factor.
Overall, this hotel provides a comfortable, budget-friendly option in the Matteson - Chicago area, with its location, staff, and comfortable amenities being key attractions for visitors.
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
The Comfort Inn Matteson - Chicago boasts a location that many guests find both convenient and favorable. Nestled in a quiet, safe area, the hotel is easy to access, particularly for those traveling from the nearby highway or for specific events like concerts and golf tournaments. Guests appreciate being centrally positioned to numerous attractions and amenities, making it ideal for visitors attending local happenings or exploring the area's offerings. The proximity to dining options such as Potbelly’s and Chipotle, as well as a newly opened Walmart, enhances the appeal for those who enjoy convenient shopping and dining. Additionally, the property is lauded for being well-maintained with clean, comfortable accommodations, offering a pleasant stay for those visiting the region.
The breakfast experience at Comfort Inn Matteson - Chicago offers a complimentary spread that generally receives favorable comments from guests. Many visitors highlight the hot breakfast as a delightful start to the day, with self-serve waffles and a selection of juices being particular favorites. The breakfast area is consistently noted for its cleanliness, with attentive kitchen staff maintaining tidy conditions for guests. Although some reviews point out the lack of variety and certain unappealing items like sausage and non-real eggs, the overall sentiment remains positive. The convenience of a complimentary meal is appreciated, with the breakfast also being described as pleasantly surprising and satisfying. While there are occasional criticisms about limited variety and early closing on Sundays, the ample options of scrambled eggs, toast, cereal, fruits, and yogurt provide a solid breakfast experience for visitors.
Travelers heading to the Comfort Inn Matteson - Chicago will find the hotel offers affordability and spacious accommodations with a modern design. Many guests appreciate the cleanliness of the rooms, noting that most are ready upon arrival and provide a comfortable stay with quiet surroundings. Beds generally receive positive feedback for their comfort, contributing to a restful experience.
The hotel's recent remodeling seems to have been executed well, as it reflects in the well-lit and updated aesthetics of the rooms. While some guests were satisfied with the cleanliness, a few expressed concerns regarding maintenance and unpleasant odors. Issues with old furniture, plumbing, and small pillows appear in reviews, suggesting varying experiences with room conditions.
Overall, while the hotel has areas that need addressing and experiences differ, its affordability and the clean, comfortable rooms cater to those seeking a budget-friendly option in the Matteson - Chicago area.
Nestled in Matteson near Chicago, the Comfort Inn often receives accolades for its remarkably comfortable beds. Guests frequently mention the comfort of the mattresses and the quality of the bedding, pointing to restful nights as a highlight of their stays. Words like "very comfortable" and "clean" are commonly used to describe their sleep experience, with some even declaring the pillows as the best they have encountered in a hotel setting. While some reviews point out less favorable aspects, such as occasional discomfort with certain bed setups, the general consensus leans towards a positive appraisal regarding the coziness of the beds. Visitors seeking a good night's sleep may find a stay here pleasantly conducive to relaxation.
Comfort Inn Matteson - Chicago offers guests a mixed experience when it comes to cleanliness. Some guests found their rooms to be very clean and comfortable, praising the hotel's overall cleanliness and quiet location. Rooms that were clean and presentable, along with comfortable beds, left several visitors impressed. They appreciated the daily room cleaning service and noted the hotel's attention to maintaining a peaceful and tidy environment.
However, other guests felt that there was room for improvement in terms of maintaining cleanliness. Issues such as stained linens, dusty curtains, and unpleasant odors were noted, with some areas not appearing to receive adequate attention from housekeeping. Concerns were also raised about certain facilities needing updates and a more thorough cleaning, particularly in bathrooms and around carpets.
While there are definite highlights in terms of clean and inviting areas, potential visitors may want to consider the variable experiences reported regarding cleanliness.
At Comfort Inn Matteson - Chicago, the standout feature is undoubtedly the staff, who receive consistently high praise for their friendliness and helpfulness. Guests frequently commend the welcoming nature and professionalism of the employees, with particular mentions of Andy and Wisdom at the front desk, who provided exceptional service and made check-in and check-out processes smooth. Robbie, Terry, Doris, Kaleitha, and the accommodating cleaning team are also highlighted for their attentive care and dedication to guest satisfaction, making visitors' stays more enjoyable.
Although most interactions with the staff are positive, there are instances where improvements could be beneficial, such as occasional uncooperative behavior from the night crew and misunderstandings at the front desk. However, the overall impression is one of a courteous and supportive team ready to assist when needed.
Beyond the staff experience, other areas of the hotel, such as the breakfast service and plumbing issues, could use some enhancements to meet guests' expectations fully. Yet, the staff's effort, evident through their interactions and service, remains a significant bright spot for those visiting the hotel.
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Location
Breakfast
Rooms
The hotel's recent remodeling seems to have been executed well, as it reflects in the well-lit and updated aesthetics of the rooms. While some guests were satisfied with the cleanliness, a few expressed concerns regarding maintenance and unpleasant odors. Issues with old furniture, plumbing, and small pillows appear in reviews, suggesting varying experiences with room conditions.
Overall, while the hotel has areas that need addressing and experiences differ, its affordability and the clean, comfortable rooms cater to those seeking a budget-friendly option in the Matteson - Chicago area.
Beds
Cleanliness
However, other guests felt that there was room for improvement in terms of maintaining cleanliness. Issues such as stained linens, dusty curtains, and unpleasant odors were noted, with some areas not appearing to receive adequate attention from housekeeping. Concerns were also raised about certain facilities needing updates and a more thorough cleaning, particularly in bathrooms and around carpets.
While there are definite highlights in terms of clean and inviting areas, potential visitors may want to consider the variable experiences reported regarding cleanliness.
Staff
Although most interactions with the staff are positive, there are instances where improvements could be beneficial, such as occasional uncooperative behavior from the night crew and misunderstandings at the front desk. However, the overall impression is one of a courteous and supportive team ready to assist when needed.
Beyond the staff experience, other areas of the hotel, such as the breakfast service and plumbing issues, could use some enhancements to meet guests' expectations fully. Yet, the staff's effort, evident through their interactions and service, remains a significant bright spot for those visiting the hotel.
No, Comfort Inn Matteson - Chicago doesn't have any pool.
No, a spa isn't available at Comfort Inn Matteson - Chicago.
No, Comfort Inn Matteson - Chicago doesn't allow dogs.
Yes, parking facilities are available at Comfort Inn Matteson - Chicago.
Yes, Comfort Inn Matteson - Chicago has a gym.
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