Neuhaus Zillertal Resort
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Summary of reviewsNeuhaus Zillertal Resort, nestled in the picturesque village of Mayrhofen, is highly praised for its idyllic and central location. The resort provides easy access to local amenities, including convenient transportation links and proximity to the ski shuttle bus, making it an ideal choice for both adventurers and relaxation seekers. The charming outdoor area, featuring a large park, pool, sauna and a natural swimming pond, is a highlight for many visitors, offering a serene setting with beautiful gardens and stunning mountain views.
The resort's dining options are another strong point. Guests consistently commend the breakfast buffet for its extensive variety and high quality with freshly prepared dishes and modern dining settings enhancing the experience. Dinner, often noted for its five-course menus, is also well-received with diverse, delicious and generously portioned meals catering to various dietary needs, including vegan and gluten-free options.
Accommodations at Neuhaus Zillertal Resort are noted for their spaciousness, cleanliness and appealing Austrian decor. Guests appreciate the modern renovations, large balconies and tranquil environment, contributing to a comfortable and aesthetically pleasing stay. The resort's commitment to cleanliness is evident with well-maintained facilities and attentive housekeeping ensuring a cozy and inviting atmosphere.
The staff at Neuhaus Zillertal Resort are frequently highlighted for their friendliness and helpfulness, contributing significantly to guests' enjoyable stays. Although there are occasional language barriers, the overall service remains excellent and accommodating.
Despite the minor drawbacks such as the inconsistent WiFi, outdated wellness areas and the occasional discomfort with some beds, the resort offers a fantastic range of amenities. The well-equipped gym, beautiful swimming facilities, ample parking and family-friendly services further enhance the overall positive experience.
The resort's convenient location close to ski bus stops and ski lifts makes it an excellent choice for winter sports enthusiasts. The combination of attentive service, beautiful surroundings and a wide array of activities and amenities ensures that Neuhaus Zillertal Resort continues to attract guests looking for a memorable stay in the heart of Mayrhofen.
Categories
The resort's dining options are another strong point. Guests consistently commend the breakfast buffet for its extensive variety and high quality with freshly prepared dishes and modern dining settings enhancing the experience. Dinner, often noted for its five-course menus, is also well-received with diverse, delicious and generously portioned meals catering to various dietary needs, including vegan and gluten-free options.
Accommodations at Neuhaus Zillertal Resort are noted for their spaciousness, cleanliness and appealing Austrian decor. Guests appreciate the modern renovations, large balconies and tranquil environment, contributing to a comfortable and aesthetically pleasing stay. The resort's commitment to cleanliness is evident with well-maintained facilities and attentive housekeeping ensuring a cozy and inviting atmosphere.
The staff at Neuhaus Zillertal Resort are frequently highlighted for their friendliness and helpfulness, contributing significantly to guests' enjoyable stays. Although there are occasional language barriers, the overall service remains excellent and accommodating.
Despite the minor drawbacks such as the inconsistent WiFi, outdated wellness areas and the occasional discomfort with some beds, the resort offers a fantastic range of amenities. The well-equipped gym, beautiful swimming facilities, ample parking and family-friendly services further enhance the overall positive experience.
The resort's convenient location close to ski bus stops and ski lifts makes it an excellent choice for winter sports enthusiasts. The combination of attentive service, beautiful surroundings and a wide array of activities and amenities ensures that Neuhaus Zillertal Resort continues to attract guests looking for a memorable stay in the heart of Mayrhofen.
Hotel near Ski Resorts
This 4-star superior resort is centrally located, offering easy access to the slopes. It is known for its excellent amenities and convenient location for accessing winter sports activities.
Hotel with Spa
This resort offers great spa services and facilities, including a pool. It is also pet-friendly. The combination of spa amenities and other conveniences makes it a well-rounded option for relaxation and recreation.
Family Friendly Hotel
The Neuhaus Zillertal Resort features a swimming pool with views of the Zillertal mountains. The resort is well-equipped with amenities suitable for families, ensuring a comfortable and enjoyable stay.
Dog Friendly Hotel
This charming resort welcomes dogs and offers special room categories designed for guests with four-legged friends. Dogs are allowed in certain areas of the hotel, including the Gasthof Neuhaus, bar, hall, and romantic garden.
Hotel near Nightlife Spots
Located on Am Marktplatz, this resort is near the center of Mayrhofen. Its central location provides easy access to the town's nightlife.
Hotel with Swimming Pool
This resort offers both indoor and outdoor swimming pools, a spa area, and a children's play area, making it a great option for families. It combines relaxation facilities with family-friendly amenities.
Indoor Pool Outdoor Pool
Business Hotel
While specific business amenities aren't detailed in the provided data, resorts often cater to business travelers with amenities such as meeting spaces, reliable internet, and convenient dining options, making it suitable for business-related stays. The resort's size suggests it can host larger groups for conferences or events.
Hotel with Parking
This hotel offers parking for its guests.
Hotel with Gym
Combines resort amenities with extensive fitness options. The hotel includes a modern gym, multiple pools, and a variety of sports facilities.
4-Star Hotel
This resort offers a charming and traditional experience with modern amenities. It provides a comfortable stay with features like an indoor pool, outdoor pool, sauna, hot tub, and steam room.
Hotel with Indoor Pool
Featuring a newly opened bathhouse, this resort offers a 25m indoor pool, a connected 25m indoor/outdoor infinity pool, and an extensive kids' water world complete with a 90m slide, providing comprehensive water fun.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in the idyllic village of Mayrhofen, the Neuhaus Zillertal Resort boasts a superb location that has won the hearts of its guests. Its central position provides easy access to the town's amenities, including a train station and bus stops, making it an ideal base for excursions and hikes. The hotel is close to the ski shuttle bus, ensuring convenience for ski enthusiasts.
Guests rave about the charm of being right in the middle of the village, which offers the dual benefits of being central and private. The beautiful outdoor area, complete with a large park, pool and sauna, invites relaxation and leisure. The outdoor facilities are particularly praised for their idyllic setting with a lake and garden.
Its unbeatably central location means that everything, from restaurants to bars, is within walking distance, making it perfect for exploring Mayrhofen. Visitors also appreciate the hotel's mix of traditional and modern elements, providing a unique and comfortable stay. While the facilities may be a bit outdated, the overall atmosphere and attentive staff more than make up for it.
With the exceptional food, friendly staff and a variety of amenities, Neuhaus Zillertal Resort's dream location continues to attract guests looking for both adventure and relaxation in the heart of Mayrhofen.
Guests at the Neuhaus Zillertal Resort consistently praise the breakfast, often describing it as incredible, extensive and varied with a wide selection that caters to every taste. The buffet is self-service and offers a plethora of options, ensuring that no wishes are left unfulfilled. Freshly prepared dishes, including omelets and fresh juices, are particularly appreciated. Many highlight the excellent quality and generous portions, often mentioning how the breakfast is regularly replenished and never leaves anything to be desired. The dining experience is enhanced by the modern dining hall and excellent location, making breakfast not only a delicious start to the day but also a visually pleasing one. Overall, the breakfast at Neuhaus Zillertal Resort receives high marks for both variety and quality, creating a memorable dining experience for all guests.
Neuhaus Zillertal Resort offers a widely praised dining experience, highlighted by its diverse and substantial selection of meals. Many guests enjoyed the dinner, especially the five-course menus which were consistently noted for being delicious, varied and abundant. The inclusion of vegan and gluten-free options made the menu accessible to different dietary needs. Words like very good, superb, exceptional and excellent frequently appeared in the reviews when describing the dinner, underscoring the high quality of the food served.
Several guests appreciated the plentiful portions and the well-curated salad bar, adding that the food was always freshly prepared and made with seasonal products. The evenings were marked by dining rooms that were very pleasant, contributing to an enjoyable atmosphere. Although there were occasional negative comments about the dinner resembling cafeteria food or being bland and unimaginative, these were in the minority compared to the overall positive feedback.
Overall, the hotel's restaurant seems to have left a strong impression on most guests with many highlighting the exceptional effort put into providing diverse, delicious and satisfying meals.
At Neuhaus Zillertal Resort, guests consistently praise the rooms for their spaciousness and cleanliness. Many visitors highlight the modern renovations and appealing Austrian decor. Numerous reviews mention the room sizes as exceptionally large, often featuring high ceilings and generous balconies that offer stunning views of the mountains and gardens.
The facilities within the rooms are also noted to be top-class with comfortable and well-thought-out furnishings such as large mirrors, ample wardrobe space and practical seating areas. Bathrooms, while occasionally described as dated, are generally considered modern and well-designed, often featuring double sinks and good showers.
Several reviews emphasize the tranquility of the rooms, describing them as quiet and private, contributing to a comfortable stay. The upgraded rooms and suites, including the penthouse and other high-category accommodations, receive special mention for their space, modern conveniences and luxurious touches like fireplaces. Overall, guests experience Neuhaus Zillertal Resort's rooms as both comfortable and aesthetically pleasing, promising a pleasant stay in a serene Alpine setting.
Neuhaus Zillertal Resort receives mixed reviews concerning the comfort of its beds. Many guests found the beds to be very comfortable, often describing them as some of the best they've slept in. Several guests highlighted the comfort of the mattresses, making a notable difference in their stay. The rooms, particularly the brand-new Loft am See Iris, offer a sleek and spacious experience, adding to the overall comfort.
However, some reviews mention the beds and mattresses as outdated with some guests finding the mattresses too hard or worn out, leading to discomfort. Issues with thin pillows and squeaky beds were also noted by a few guests. Despite these varying opinions, there is a general consensus that the resort offers a good bed experience for many visitors.
Neuhaus Zillertal Resort impresses with its impeccable cleanliness. The hotel and its facilities, including the rooms, are consistently described as very clean and well-maintained. Guests have noted that both the interiors and exteriors of the hotel are spotless and inviting. The rooms, many of which have been recently renovated, are warm, cozy and always thoroughly cleaned, often ready ahead of schedule. The overall cleanliness extends to the charming common areas as well.
Visitors frequently mention the impressive cleanliness standards maintained by the friendly and attentive cleaning staff, who ensure that everything is in order. The clean furnishings and general hygiene levels contribute to an excellent overall impression of the hotel.
While there are minor mentions of cleanliness not meeting standards and the need for modernization in the wellness and sauna areas, these do not overshadow the overwhelmingly positive remarks. The well-kept and modern environments, along with the clean and comfortable beds, underline the resort's commitment to cleanliness and guest comfort.
Neuhaus Zillertal Resort boasts a highly friendly and helpful staff, receiving numerous commendations for their welcoming demeanor and attentiveness. The service is consistently described as excellent with many noting the team’s accommodating nature. Interaction with staff was frequently highlighted as an outstanding aspect of the guests' experience, featuring attentive and kind service across all areas of the hotel.
However, there were mentions of certain language difficulties, particularly in the proficiency of German among some staff members, leading to occasional communication challenges. Despite this, the staff's overall friendliness and eagerness to assist were praised. Some specific reviews indicated room for improvement in areas like refilling dishes and coordination during service times, yet the positive remarks about the service largely overshadowed these minor setbacks.
Overall, guests were very pleased with the staff’s contribution to their enjoyable stay, emphasizing the exceptionally good and cheerful service they received throughout their visit at the Neuhaus Zillertal Resort.
Guest reviews indicate that the WiFi at Neuhaus Zillertal Resort has room for improvement. While the internet is available free of charge, its performance is inconsistent and often unreliable, particularly in the rooms where connections can be slow or even non-existent. The lack of a stable internet connection detracts from an otherwise pleasant experience at the resort.
The Neuhaus Zillertal Resort offers a wellness experience that garners mixed reviews but leans heavily toward the positive. Guests often highlight the spa and wellness areas for their fantastic amenities and inviting atmosphere. The sauna landscape, in particular, receives frequent praise, being described as extensive, very beautiful and an ideal spot for relaxation.
Despite the accolades, several reviews note that the spa area feels outdated and could benefit from modernization. The indoor pool, currently undergoing renovations, has also been mentioned as somewhat outdated. Additionally, some guests feel that the wellness area is too small and could be larger to accommodate more visitors comfortably. Others mention that the sauna was occasionally not warm enough.
One frequent dissatisfaction is the spa's closing time at 8 PM, which many guests find inconvenient, suggesting longer hours would allow more time for relaxation. However, the wellness area is generally well-equipped and offers everything needed for a restful retreat, particularly after a day of hiking.
In summary, while the wellness facilities at Neuhaus Zillertal Resort could use some updates and longer operating hours, they provide a comprehensive, relaxing experience that many guests truly enjoy.
The gym at Neuhaus Zillertal Resort receives high praise for its modern and quality equipment. Guests commend the facility for being well-equipped and spacious, providing a professional fitness environment. The gym is described as fantastic and amazing, contributing to a positive wellness experience. Although a few reviews mention broken equipment, the overall sentiment highlights the excellent and modern nature of the fitness room, which is located in an annex of the hotel.
Neuhaus Zillertal Resort offers an impressive array of swimming facilities that cater to a variety of preferences. The outdoor area is particularly noteworthy with a spacious garden featuring a large, well-maintained natural swimming pond that guests frequently described as fantastic and the highlight of their stay. The pond's refreshingly cool water provides a delightful experience, especially in the summer.
Additionally, the resort boasts a lovely indoor swimming pool, along with a smaller outdoor pool. The indoor pool, combined with the sauna, offers a relaxing retreat after a day of skiing. Guests appreciated the ample lounging areas and quiet seating corners throughout the hotel and gardens, contributing to a serene atmosphere.
While the outdoor pool received high praise for its beautiful design and lovely surroundings, some reviews noted that it was not heated and occasionally unavailable. Ongoing updates to the outdoor swimming pool area suggest that the resort is committed to enhancing guest experiences.
In summary, the Neuhaus Zillertal Resort excels in providing diverse, well-maintained swimming amenities that enhance the overall guest experience. Whether enjoying the natural swimming lake or the indoor and outdoor pools, guests find plenty of options for relaxation and recreation in a picturesque setting.
The Neuhaus Zillertal Resort offers the convenience of free parking directly in front of the hotel. There are plenty of parking spaces available, making it easy for guests to secure a spot. The parking lot is conveniently located just across from the main entrance, adding to the ease of access. However, some guests have noted that the parking area can become crowded at times and there have been concerns about it being quite dark and icy, which may pose safety issues. Despite these challenges, the hotel still provides good overall facilities, including sufficient parking included in the price.
Neuhaus Zillertal Resort is highly regarded as a family-friendly hotel, offering excellent facilities that cater to every need. Families with young children appreciate the full support provided, making stays with infants comfortable and hassle-free. The resort's family sauna and natural swimming pond are highlighted as particularly enjoyable for children. Dining options for kids include a menu with popular choices like schnitzel, hamburgers and chicken nuggets with fries, ensuring they have meals they'll enjoy. Guests also praised the quality of the buffet breakfast and the superb food and service available through half-board bookings. Additionally, the fact that the hotel is dog-friendly is an added bonus. Overall, Neuhaus Zillertal Resort provides ideal conditions for a family stay with a wide range of amenities and activities suitable for all ages.
Located conveniently close to the ski bus, Neuhaus Zillertal Resort offers an excellent base for a ski vacation. With bus stops for the ski bus right at its doorstep and ski lifts within walking distance, guests find it remarkably easy to access the ski slopes. The environment around the hotel is well-suited for skiing, making it a great choice for winter sports enthusiasts. In addition to its prime location for skiing, the area is also beautiful for mountain hiking, providing a perfect setting for outdoor adventures year-round. The staff's attentive service adds to the pleasant experience, creating a lovely wellness oasis for guests to unwind after a day on the slopes.
The Neuhaus Zillertal Resort, a 4-star hotel in Austria, seems to evoke mixed feelings among its guests. While some appreciate its prime location and categorize it as a pleasant accommodation, many highlight that the service and facilities fall short of the standards expected from a 4-star hotel. Several reviews indicate that the service during dinner lacks professionalism and attentiveness, suggesting a need for staff training to meet the expectations associated with its star rating. Additionally, the absence of amenities such as air conditioning, sauna towels and fresh drink cups was noted as inconsistent with 4-star quality. Issues like mold on the windows and generally declining standards compared to past experiences also contributed to some guests questioning its 4-star status. Overall, while the resort holds potential, significant improvements in service and facilities could enhance the guest experience to better align with its 4-star designation.
The Neuhaus Zillertal Resort’s outdoor pool area garners high praise for its beautifully designed swimming pond, nestled within a stunning garden. Guests appreciate the natural swimming pool, often described as a large, picturesque bathing pond. The setting appears to offer a serene and visually pleasing atmosphere, contributing to a perfect outdoor experience for many. However, the heated outdoor pool receives mixed feedback, being noted as less impressive than the natural option. Overall, the natural elements and careful design of the swimming areas stand out as notable features of the hotel.
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Location
Guests rave about the charm of being right in the middle of the village, which offers the dual benefits of being central and private. The beautiful outdoor area, complete with a large park, pool and sauna, invites relaxation and leisure. The outdoor facilities are particularly praised for their idyllic setting with a lake and garden.
Its unbeatably central location means that everything, from restaurants to bars, is within walking distance, making it perfect for exploring Mayrhofen. Visitors also appreciate the hotel's mix of traditional and modern elements, providing a unique and comfortable stay. While the facilities may be a bit outdated, the overall atmosphere and attentive staff more than make up for it.
With the exceptional food, friendly staff and a variety of amenities, Neuhaus Zillertal Resort's dream location continues to attract guests looking for both adventure and relaxation in the heart of Mayrhofen.
Breakfast
Dinner
Several guests appreciated the plentiful portions and the well-curated salad bar, adding that the food was always freshly prepared and made with seasonal products. The evenings were marked by dining rooms that were very pleasant, contributing to an enjoyable atmosphere. Although there were occasional negative comments about the dinner resembling cafeteria food or being bland and unimaginative, these were in the minority compared to the overall positive feedback.
Overall, the hotel's restaurant seems to have left a strong impression on most guests with many highlighting the exceptional effort put into providing diverse, delicious and satisfying meals.
Rooms
The facilities within the rooms are also noted to be top-class with comfortable and well-thought-out furnishings such as large mirrors, ample wardrobe space and practical seating areas. Bathrooms, while occasionally described as dated, are generally considered modern and well-designed, often featuring double sinks and good showers.
Several reviews emphasize the tranquility of the rooms, describing them as quiet and private, contributing to a comfortable stay. The upgraded rooms and suites, including the penthouse and other high-category accommodations, receive special mention for their space, modern conveniences and luxurious touches like fireplaces. Overall, guests experience Neuhaus Zillertal Resort's rooms as both comfortable and aesthetically pleasing, promising a pleasant stay in a serene Alpine setting.
Beds
However, some reviews mention the beds and mattresses as outdated with some guests finding the mattresses too hard or worn out, leading to discomfort. Issues with thin pillows and squeaky beds were also noted by a few guests. Despite these varying opinions, there is a general consensus that the resort offers a good bed experience for many visitors.
Cleanliness
Visitors frequently mention the impressive cleanliness standards maintained by the friendly and attentive cleaning staff, who ensure that everything is in order. The clean furnishings and general hygiene levels contribute to an excellent overall impression of the hotel.
While there are minor mentions of cleanliness not meeting standards and the need for modernization in the wellness and sauna areas, these do not overshadow the overwhelmingly positive remarks. The well-kept and modern environments, along with the clean and comfortable beds, underline the resort's commitment to cleanliness and guest comfort.
Staff
However, there were mentions of certain language difficulties, particularly in the proficiency of German among some staff members, leading to occasional communication challenges. Despite this, the staff's overall friendliness and eagerness to assist were praised. Some specific reviews indicated room for improvement in areas like refilling dishes and coordination during service times, yet the positive remarks about the service largely overshadowed these minor setbacks.
Overall, guests were very pleased with the staff’s contribution to their enjoyable stay, emphasizing the exceptionally good and cheerful service they received throughout their visit at the Neuhaus Zillertal Resort.
Wi-Fi
Spa
Despite the accolades, several reviews note that the spa area feels outdated and could benefit from modernization. The indoor pool, currently undergoing renovations, has also been mentioned as somewhat outdated. Additionally, some guests feel that the wellness area is too small and could be larger to accommodate more visitors comfortably. Others mention that the sauna was occasionally not warm enough.
One frequent dissatisfaction is the spa's closing time at 8 PM, which many guests find inconvenient, suggesting longer hours would allow more time for relaxation. However, the wellness area is generally well-equipped and offers everything needed for a restful retreat, particularly after a day of hiking.
In summary, while the wellness facilities at Neuhaus Zillertal Resort could use some updates and longer operating hours, they provide a comprehensive, relaxing experience that many guests truly enjoy.
Gym
Pool
Additionally, the resort boasts a lovely indoor swimming pool, along with a smaller outdoor pool. The indoor pool, combined with the sauna, offers a relaxing retreat after a day of skiing. Guests appreciated the ample lounging areas and quiet seating corners throughout the hotel and gardens, contributing to a serene atmosphere.
While the outdoor pool received high praise for its beautiful design and lovely surroundings, some reviews noted that it was not heated and occasionally unavailable. Ongoing updates to the outdoor swimming pool area suggest that the resort is committed to enhancing guest experiences.
In summary, the Neuhaus Zillertal Resort excels in providing diverse, well-maintained swimming amenities that enhance the overall guest experience. Whether enjoying the natural swimming lake or the indoor and outdoor pools, guests find plenty of options for relaxation and recreation in a picturesque setting.
Parking
Family
Ski
4 Star
Outdoor Pool
Yes, Neuhaus Zillertal Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Neuhaus Zillertal Resort.
Yes, Neuhaus Zillertal Resort welcomes dogs.
Yes, parking facilities are available at Neuhaus Zillertal Resort.
Yes, Neuhaus Zillertal Resort has a gym.
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