Best Western Posada Freeman
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Summary of reviewsBest Western Posada Freeman enjoys a prime location in the heart of Mazatlán's historic center, making it an excellent base for exploring local attractions. Guests appreciate the hotel's proximity to the Olas Altas boardwalk, Old Mazatlán, Plaza Machado and the Malecón, all within walking distance. The panoramic views from the hotel's rooftop pool and terrace are frequently praised, offering a scenic backdrop of the oceanfront setting. This central yet tranquil location strikes a perfect balance, providing easy access to the bustling downtown area while avoiding the nightlife noise. The convenience is further enhanced by nearby amenities and a friendly, helpful staff.
The breakfast at Best Western Posada Freeman receives high marks for its varied and fresh buffet, excellent coffee and the exceptional service from attentive staff. Guests enjoy dining with a view of the bay, often accompanied by live entertainment on Saturday nights. Though there are occasional suggestions for more variety and additional staff during peak times, the overall quality and ambiance make breakfast a delightful experience.
The rooftop pool with its spectacular city and boardwalk views, is a highlight for many guests. The heated water allows for enjoyment even on cooler evenings and the bar service adds to the relaxing atmosphere. While the pool is clean and considered safe, it is small and shallow, which may not suit all guests. Some minor service issues, such as the lack of towels and pool ladder, were noted but do not significantly detract from the positive experience.
The rooms offer beautiful ocean views, contributing to a sense of tranquility. However, several reviews highlight areas needing improvement, including small room sizes, poorly distributed layouts and subpar cleanliness. Specific issues such as old towels, uncomfortable beds, unpleasant odors and limited amenities in the bathrooms have been mentioned. Inconsistent reservation experiences and a shortage of towels and washcloths further impacted some guests' stays.
Despite these concerns, the hotel's staff generally receive commendations for their friendliness and attentiveness. While some guests experienced less polite interactions with the reception staff, the overall sentiment leans towards positive service, particularly from waiters and housekeepers.
In summary, Best Western Posada Freeman offers spectacular views, convenience and comfort in a historic setting. While the hotel excels in many areas, such as location, breakfast and pool amenities, consistent improvements in room quality, cleanliness and staff interaction could further enhance the guest experience.
Categories
The breakfast at Best Western Posada Freeman receives high marks for its varied and fresh buffet, excellent coffee and the exceptional service from attentive staff. Guests enjoy dining with a view of the bay, often accompanied by live entertainment on Saturday nights. Though there are occasional suggestions for more variety and additional staff during peak times, the overall quality and ambiance make breakfast a delightful experience.
The rooftop pool with its spectacular city and boardwalk views, is a highlight for many guests. The heated water allows for enjoyment even on cooler evenings and the bar service adds to the relaxing atmosphere. While the pool is clean and considered safe, it is small and shallow, which may not suit all guests. Some minor service issues, such as the lack of towels and pool ladder, were noted but do not significantly detract from the positive experience.
The rooms offer beautiful ocean views, contributing to a sense of tranquility. However, several reviews highlight areas needing improvement, including small room sizes, poorly distributed layouts and subpar cleanliness. Specific issues such as old towels, uncomfortable beds, unpleasant odors and limited amenities in the bathrooms have been mentioned. Inconsistent reservation experiences and a shortage of towels and washcloths further impacted some guests' stays.
Despite these concerns, the hotel's staff generally receive commendations for their friendliness and attentiveness. While some guests experienced less polite interactions with the reception staff, the overall sentiment leans towards positive service, particularly from waiters and housekeepers.
In summary, Best Western Posada Freeman offers spectacular views, convenience and comfort in a historic setting. While the hotel excels in many areas, such as location, breakfast and pool amenities, consistent improvements in room quality, cleanliness and staff interaction could further enhance the guest experience.
Hotel with Parking
This hotel offers limited free parking on a first-come, first-served basis. While parking is available at no cost, availability is not guaranteed.
3-Star Hotel
Best Western Posada Freeman offers breakfast options and has received very good reviews from guests. It is a reliable choice with comfortable accommodations.
Beachfront Hotel
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Rooftop Pool Panoramic View Pool Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
Best Western Posada Freeman boasts an enviable location that consistently earns high praise from its guests. Situated in the heart of the historic center of Mazatlán, this hotel offers superb convenience for exploring local attractions. It's just steps away from the stunning Olas Altas boardwalk, renowned for its scenic ocean views and vibrant atmosphere. Guests appreciate being within walking distance to key areas such as the Old Mazatlán, Plaza Machado and the Malecón, making it an ideal spot for both relaxation and sightseeing.
The panoramic views from the hotel's rooftop pool and terrace are frequently highlighted, providing a beautiful backdrop for relaxation. The oceanfront setting allows guests to enjoy the soothing sights and sounds of waves hitting the rocks right from their windows.
The hotel's central yet tranquil location strikes a perfect balance, offering easy accessibility to the bustling downtown area while being far enough away to avoid the noise of the nightlife. Guests also note the property's proximity to a variety of amenities, including small stands and shops right outside the hotel.
In addition to its prime location, the hotel garners positive feedback for its clean and comfortable facilities, as well as the friendly and helpful staff. The breakfast receives commendations for its quality, contributing to the overall value and pleasant experience of staying here.
Overall, Best Western Posada Freeman provides an excellent base for exploring Mazatlán, offering spectacular views, convenience and comfort in a historic and picturesque setting.
The breakfast experience at Best Western Posada Freeman is predominantly praised by guests for its excellent spread and good value. Many reviews highlight the varied and fresh buffet, often described as delicious, excellent and magnificent. The breakfast area offers a nice view of the bay, enhancing the dining experience. Guests appreciate the on-time and balanced offerings with some noting the added enjoyment of sunsets on the rooftop and live Saturday night entertainment.
Positive mentions extend to the quality of coffee served and the exceptional service provided by friendly and attentive staff. The breakfast is often described as being on par with or surpassing typical hotel standards, adding significant value to the stay.
However, a few reviews note areas for improvement, such as the need for more variety and additional staff during peak times to handle long lines. Despite these points, the overall service, food quality and ambiance of the breakfast offerings contribute to the strong, favorable impressions of guests.
Guest reviews of Best Western Posada Freeman reveal a mix of experiences regarding the rooms. On a positive note, some guests expressed satisfaction with rooms that offered beautiful ocean views, adding a sense of tranquility and scenic delight to their stay.
However, there are several areas where the hotel seems to fall short. Many reviews highlighted issues such as small room size, poorly distributed layouts and subpar cleanliness. Specific concerns include old towels, uncomfortable beds and bathrooms offering limited space and amenities. In some instances, guests reported unpleasant odors in the rooms, ranging from musty smells to the scent of sewage.
Furthermore, the reservation process has left some guests dissatisfied with reports of receiving different rooms than those originally booked and long waits for room delivery. The lack of enough towels and washcloths, as well as dirty curtains, further detracted from the overall experience.
Other notable drawbacks include limited parking space and issues with the pool, specifically the absence of a ladder to facilitate entry and exit. In summary, while the hotel has the potential for an enjoyable stay with its ocean-view rooms, there are several consistent issues that need addressing to enhance guest satisfaction.
Guest reviews for 'Best Western Posada Freeman' highlight mixed experiences regarding the hotel's beds. On the positive side, some guests found the king beds to be very comfortable, reflecting a satisfactory sleeping experience for those particular accommodations. However, there were numerous complaints about the firmness of the beds; some even compared king beds to being as hard as the floor. Many visitors found the pillows to be too big and inflexible, affecting their overall comfort. Double bed rooms were described as very small and cramped with some guests not resting as well as they had hoped due to the size and comfort of the beds. Despite these issues, the phrase "the comfort of the beds" suggests varying experiences with some level of satisfaction among certain guests. Overall, while there are instances of comfort, the consistency in bed quality and comfort seems to be a notable area for improvement at this hotel.
At Best Western Posada Freeman, guests frequently comment on the variability in room cleanliness. Some guests have reported that their rooms were clean and comfortable with very friendly and attentive staff enhancing their stay. However, several reviews highlight areas that need improvement, noting issues such as bad smells in the bathrooms, quick and inadequate cleaning services and a general lack of tidiness. Instances of specific cleaning problems, like dirty bathrooms upon arrival, garbage under beds and cockroaches on balconies, have also been mentioned. While some rooms maintained satisfactory cleanliness, others needed more thorough cleaning. The overall impression is that while the hotel staff is commendable for their friendliness and service, the cleaning standards need to be more consistent and meticulous.
Guests of the Best Western Posada Freeman have expressed mixed opinions about the staff. On a positive note, many guests commended the staff for their friendliness and attentiveness. The waiters and housekeepers received particular praise for their kindness. Several reviews highlighted excellent treatment of guests and exceptional service, from parking attendants to bar staff.
However, not all experiences were favorable. Some guests found the reception staff lacking in politeness and professionalism, while others pointed out poor behavior from the night receptionist. There were also mentions of the service being inconsistent with specific comments about the maid service and breakfast buffet staff needing improvement.
Despite these mixed reviews, the general sentiment leaned towards a good service experience provided by a friendly and supportive team. Yet, there is room for improvement in certain areas of staff interaction and service consistency.
Best Western Posada Freeman boasts a welcoming and beautiful rooftop pool area with a spectacular view over the city and the boardwalk. The pool offers warm, heated water, making it enjoyable even during cooler evenings. Guests particularly appreciate the wonderful sunset views and the availability of a bar that serves really good drinks, adding to the overall leisure experience. Although the pool is very clean and considered safe, it is worth noting that it is small and shallow, which may not be ideal for all guests. Some reviews mentioned issues with service, such as a lack of towels and no ladder for easy access in and out of the pool. Despite these small drawbacks, the rooftop pool remains a highlight due to its breathtaking panorama and overall pleasant ambiance.
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Location
The panoramic views from the hotel's rooftop pool and terrace are frequently highlighted, providing a beautiful backdrop for relaxation. The oceanfront setting allows guests to enjoy the soothing sights and sounds of waves hitting the rocks right from their windows.
The hotel's central yet tranquil location strikes a perfect balance, offering easy accessibility to the bustling downtown area while being far enough away to avoid the noise of the nightlife. Guests also note the property's proximity to a variety of amenities, including small stands and shops right outside the hotel.
In addition to its prime location, the hotel garners positive feedback for its clean and comfortable facilities, as well as the friendly and helpful staff. The breakfast receives commendations for its quality, contributing to the overall value and pleasant experience of staying here.
Overall, Best Western Posada Freeman provides an excellent base for exploring Mazatlán, offering spectacular views, convenience and comfort in a historic and picturesque setting.
Breakfast
Positive mentions extend to the quality of coffee served and the exceptional service provided by friendly and attentive staff. The breakfast is often described as being on par with or surpassing typical hotel standards, adding significant value to the stay.
However, a few reviews note areas for improvement, such as the need for more variety and additional staff during peak times to handle long lines. Despite these points, the overall service, food quality and ambiance of the breakfast offerings contribute to the strong, favorable impressions of guests.
Rooms
However, there are several areas where the hotel seems to fall short. Many reviews highlighted issues such as small room size, poorly distributed layouts and subpar cleanliness. Specific concerns include old towels, uncomfortable beds and bathrooms offering limited space and amenities. In some instances, guests reported unpleasant odors in the rooms, ranging from musty smells to the scent of sewage.
Furthermore, the reservation process has left some guests dissatisfied with reports of receiving different rooms than those originally booked and long waits for room delivery. The lack of enough towels and washcloths, as well as dirty curtains, further detracted from the overall experience.
Other notable drawbacks include limited parking space and issues with the pool, specifically the absence of a ladder to facilitate entry and exit. In summary, while the hotel has the potential for an enjoyable stay with its ocean-view rooms, there are several consistent issues that need addressing to enhance guest satisfaction.
Beds
Cleanliness
Staff
However, not all experiences were favorable. Some guests found the reception staff lacking in politeness and professionalism, while others pointed out poor behavior from the night receptionist. There were also mentions of the service being inconsistent with specific comments about the maid service and breakfast buffet staff needing improvement.
Despite these mixed reviews, the general sentiment leaned towards a good service experience provided by a friendly and supportive team. Yet, there is room for improvement in certain areas of staff interaction and service consistency.
Pool
Yes, Best Western Posada Freeman has pool(s) that belong to one or more of the following categories: Rooftop Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Best Western Posada Freeman.
No, Best Western Posada Freeman doesn't allow dogs.
Yes, parking facilities are available at Best Western Posada Freeman.
No, Best Western Posada Freeman doesn't have a gym.
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