Mazatlan, Av Camaron Sabalo S/N esq tiburon23.257373,-106.460991(Show on Map)
8.7
Very Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Quijote Inn excels as a beachfront retreat with an exceptional location that offers direct sea access and close proximity to the Malecon and the Golden Zone. This strategic positioning provides guests with easy access to various dining, shopping and entertainment options. The picturesque sunsets viewed from the suites are frequently celebrated, enhancing the overall experience for those staying at the hotel. The convenience of nearby public transportation, ATMs and a bakery further adds to its appeal.
Breakfast at the hotel is highly appreciated for its excellent service, reasonable pricing and scenic ocean views, complemented by live music. Although not included in the room rates, the overall breakfast experience is well-received by guests.
The restaurant, however, receives mixed feedback mainly due to flavorless food and limited menu options. Service issues such as slow response times and inattentiveness, particularly around the pool area, mar the dining experience. Despite these drawbacks, there are kind mentions of individual staff members providing attentive service.
Rooms at Hotel Quijote Inn are noted for their spaciousness and comfort with many guests praising the cleanliness and pleasant ambiance. Access to the pool, beach and jacuzzis from the suites is an added bonus. However, maintenance issues such as broken furnishings, leaks and lack of hot water are commonly reported. The absence of Wi-Fi in the rooms and minor cleanliness concerns also present challenges.
The staff generally receive commendations for their friendly and supportive nature with several guests acknowledging the exceptional service from various personnel. Specific mentions of individuals suggest a dedication to enhancing guest experiences. However, there are occasional complaints about the demeanor of some staff members, especially during busy periods.
The hotel faces notable difficulties with its Wi-Fi connectivity, particularly in the rooms, where it is non-existent. Even common areas suffer from slow internet speeds and frequent connection issues.
The pool area stands out as a favorite among guests, who appreciate its spaciousness, cleanliness and the added attraction of a jacuzzi. The pool's atmosphere is enhanced by background music, although its early closing time and fluctuating water temperatures are minor setbacks.
The hotel’s beachfront location is a major highlight, offering beautiful views and direct sea access, garnering positive reviews despite occasional mentions of rocky patches and seasonal swimming challenges.
Parking facilities, though available, are often criticized for their narrow and inconvenient layout, making maneuvering difficult, particularly to upper levels.
Families find Hotel Quijote Inn exceptionally welcoming with a pleasant atmosphere and safe pool facilities catering well to children. Positive staff interactions further contribute to a satisfying family stay.
While many guests find the beds comfortable, complaints about old and sagging mattresses indicate a need for updates.
In summary, Hotel Quijote Inn offers a desirable beachfront location, family-friendly atmosphere and comfortable rooms, but would benefit from improvements in restaurant quality, Wi-Fi availability and maintenance issues to enhance overall guest satisfaction.
Categories
Beachfront
Located near Avenida Camaron Sabalo, this hotel offers beach access and comfortable accommodations. It provides a convenient base for enjoying the beach and exploring the Golden Zone.
Family
This hotel offers a family-friendly atmosphere with a pool and on-site dining options. Its location provides easy access to the beach and other local attractions.
Romantic
Located near the beach, this inn offers comfortable accommodations and a relaxing atmosphere. Its proximity to local attractions and dining options makes it a convenient choice for couples.
Parking
This inn provides parking facilities for its guests. The availability of on-site parking adds to the convenience for travelers.
Beach
Pool
Outdoor Pool
Honeymoon
Business
Accessible
Outdoor Pool
Room Types
Double Room with Two Double BedsRoom with air conditioning, cable TV, ceiling fan, telephone and no sea view.
Suite with KitchenetteThis spacious, air-conditioned room features a living-dining area with cable TV, and a fully equipped kitchenette with a microwave, fridge, stove and coffee maker.
One-Bedroom Suite with Kitchenette This spacious, air-conditioned suite features cable TV. It also includes a private balcony with ocean views. The kitchenette is fully equipped with microwave, stove, fridge and coffee maker.
Family Junior SuiteThis suite features a balcony with ocean views, a fully equipped kitchenette with fridge, stove, microwave and coffee maker. It has cable TV and air conditioning. There is a wall bed.
Guest Reviews
8.7
Very Good
Review Summaries
Location
Hotel Quijote Inn boasts an enviable location, consistently highlighted by its guests. Perched right on the beachfront, the hotel offers direct access to the sea, making it a perfect spot for beach lovers. Its proximity to the Malecon and the Golden Zone places guests within walking distance of top-tier restaurants, shops, bars and entertainment areas, ensuring convenience and a variety of options for leisure and dining.
The views from the rooms, especially the suites, are another celebrated aspect with guests frequently mentioning the picturesque sunsets that can be enjoyed from the comfort of their accommodations. The pool and other facilities are well-maintained, adding to the overall pleasant ambiance of the hotel.
Accessibility is a key feature with easy access to public transportation, ATMs and a bakery just a short walk away. Despite being in a bustling area, the hotel still manages to offer a peaceful retreat, making it suitable for those looking to unwind.
While the hotel’s facilities and amenities receive positive feedback, the standout feature remains its stellar location, providing guests with a perfect blend of convenience, scenic beauty and beachside relaxation.
Breakfast
The breakfast experience at Hotel Quijote Inn is notable for its positive attributes. Guests have highly praised the friendly and accommodating staff who contribute to a welcoming atmosphere. The breakfast itself is described as excellent, well-served and reasonably priced at around $8. It is accompanied by breathtaking views that enhance the dining experience. Moreover, the ambiance is elevated by a talented musical duo who play soothing tunes on guitar and keyboard, creating a pleasant and enjoyable environment. However, it should be noted that breakfast is not included in the room rates and some guests have mentioned a lack of variety or found the buffet offerings less satisfactory. Overall, the pleasant service and scenic surroundings coupled with live music receive significant commendations from guests.
Dinner
Hotel Quijote Inn's restaurant has received mixed feedback from guests. While the ambiance of the restaurant itself is often described as nice, the main issue seems to be the food quality and service. Many guests have noted that the food lacks flavor and is not of good quality. Moreover, the restaurant has faced criticism for its limited menu options and items not being available.
Service also appears to be a significant concern with several guests mentioning slow service and staff being inattentive, particularly in the pool area. Some even described the service as terrible and noted that the restaurant seemed lonely and abandoned. Additionally, cleanliness issues were highlighted with guests pointing out dirty windows.
Despite these drawbacks, a few guests mentioned that there are several dining options and noted the kindness of the lone waiter on duty. However, overall, the restaurant experience at Hotel Quijote Inn seems to leave much room for improvement.
Rooms
The rooms at Hotel Quijote Inn offer a mix of experiences with ample space and comfortable beds as standout features. Many guests appreciate the cleanliness and comfort of the rooms, noting very clean environments and well-maintained facilities. The suites, in particular, have received positive remarks for their access to the pool, beach and jacuzzis, enhancing the overall stay. The ocean and sea views from some rooms further add to the appeal.
However, the reviews also highlight several areas for improvement. The age and condition of the furniture have been mentioned frequently with reports of broken items such as nightstand drawers and bed legs. Maintenance issues like leaks, non-functional room keys and lack of hot water have been pointed out. Cleanliness concerns were raised with some rooms reported to have pests and an overall neglected appearance.
Guests have also noted the absence of Wi-Fi in the rooms, which can be an inconvenience for those needing connectivity. The lack of proper curtains, insufficient lighting and the small size of TV screens are additional drawbacks. Despite these issues, the friendly and attentive staff often make up for some of the shortcomings, enhancing the overall experience for many visitors.
Overall, Hotel Quijote Inn offers comfortable and spacious rooms with commendable views and access to amenities but could benefit from significant updates and better maintenance to enhance guest satisfaction.
Beds
When it comes to the beds at Hotel Quijote Inn, the feedback is notably mixed. Many guests found the beds to be very comfortable, providing a restful night's sleep with comments like "comfortable beds" and "the beds were super comfortable." However, there are frequent mentions of issues detracting from the experience. Several guests noted that the mattresses were old, worn and sometimes even sagging on one side. Additionally, bed sizes were often described as being very small with some guests finding the mattresses uncomfortably hard.
A few reviews highlighted more serious concerns, such as dirty bed sheets, bed bugs and beds that smelled bad. Furthermore, the pillows received their share of criticism for being tiny, hard and uncomfortable. Some guests also pointed out structural issues, such as broken bed legs and dangerous concrete bed bases.
While the comfort of the beds was a repeated positive point, the hotel could benefit from addressing the various critiques about mattress condition, bed size and overall cleanliness to improve the guest experience further.
Cleanliness
Hotel Quijote Inn presents a mixed picture when it comes to cleanliness, featuring both commendable and problematic aspects. On the bright side, many guests noted that the general cleanliness of the facilities, including rooms, was very good. Several reviews mentioned that the hotel is clean and comfortable with clean rooms and good maintenance of buildings and common areas. Others appreciated the beachfront location and clean, comfortable rooms, describing the place as very clean despite its age.
However, the reviews also highlighted some negative points. There were repeated mentions of issues with room cleanliness, such as dirty utensils, moldy coffee makers and rooms not being cleaned properly or daily. The pool area also received criticism for lacking cleanliness. Some guests experienced poor maintenance and reported specific problems like unclean armchairs and curtains and incomplete cleaning services that did not meet their expectations. Additionally, instances of cockroaches and insufficient hygiene in the rooms were noted, which detracted from the overall experience.
In summary, while Hotel Quijote Inn does have strong points in terms of room comfort and general cleanliness, there are noticeable cleanliness and maintenance issues that need addressing, particularly in specific areas of the hotel.
Staff
Hotel Quijote Inn's staff receives a mix of feedback, predominantly showcasing their dedication to good service. Generally, guests commend the friendly and attentive demeanor of the personnel with numerous mentions of exceptional service from various staff members, including receptionists and waiters. Many visitors highlight the warm welcome provided from check-in through to dining experiences. Specific mentions of individuals, such as a luggage attendant named Edgar and the pool guards, reflect particularly positive encounters.
However, not all feedback is glowing. There are notable criticisms about the reception staff with some reviewers describing them as rude and inattentive, particularly during busy periods. The restaurant staff also received some negative remarks, contrasting with others who found them kind and accommodating. A few guests pointed out instances of poor treatment from security personnel and inadequate responses to complaints.
Despite these mixed reviews, the overarching sentiment points towards a staff that aims to be friendly, helpful and attentive, contributing positively to most guests' experiences at Hotel Quijote Inn.
Wi-Fi
Hotel Quijote Inn faces significant challenges with its WiFi connectivity, particularly in the guest rooms. Reports indicate that there is no WiFi available in the rooms at all, forcing guests to rely on common areas for internet access. However, even in these communal spaces, the quality of the internet service is notably poor. Guests frequently mention problems with network coverage, slow internet speeds and frequent connection issues. Reviews consistently highlight the need for improved WiFi services throughout the entire hotel to enhance the overall guest experience.
Pool
The pool area at Hotel Quijote Inn receives high praise for its comfort and beauty. Guests frequently highlight its expansive and spacious layout, making it a standout feature of the hotel. The pool area is noted for being clean and well-maintained with the large, deep swimming pool being a favorite spot for relaxation and enjoyment. Many reviewers commend the addition of a jacuzzi, which adds to the overall appeal.
However, the pool water temperature appears to be a point of contention among guests. There are mixed reviews regarding the water temperature, ranging from complaints about it being too cold to observations that it is occasionally too warm. Despite this, the general consensus is that the pool remains a lovely and enjoyable area for guests.
Music playing around the pool area is mentioned by some guests as a fun element that enhances their experience, although a few noted that it can sometimes disrupt sleep. Security and the presence of a lifeguard contribute to a safe and pleasant environment.
One downside noted by some guests is the pool's early closing time, which may limit evening enjoyment. Additionally, there were occasional complaints about the lack of heating and the availability of towels in the pool area.
Overall, the pool area at Hotel Quijote Inn is widely considered excellent with its cleanliness, spaciousness and added amenities like the jacuzzi making it a key highlight for guests.
Beach
Hotel Quijote Inn enjoys an enviable beachfront location, offering guests breathtaking views of the sea and direct access to a beautiful beach. Most reviews highlight the delightfulness of this beach area, emphasizing its stunning and calming atmosphere. Visitors frequently appreciate the proximity to the beach, as the hotel sits right in front of the shoreline and many rooms offer uninterrupted sea views.
The hotel's outdoor facilities complement the beach experience with clean pools and organized spaces providing a seamless transition from poolside to beachfront. The beach is often described as beautiful, cool and nurturing, making it a focal point of the positive guest experiences. The immediate attention from hotel staff and the overall cleanliness and security of the premises further enhance the stay.
However, potential downsides include the beach's rocky patches and its steep incline, which may pose challenges for swimming. Some guests mentioned that during certain seasons, the beach can become unusable, emphasizing the need for awareness of beach conditions, such as red flag warnings. Despite these concerns, the hotel's strategic location and overall ambiance make it a compelling choice for a seaside retreat.
Parking
Hotel Quijote Inn offers parking facilities, though feedback from guests highlights several areas for improvement. The hotel does provide parking options, but the parking lot itself is often described as very narrow and inconvenient. Access to upper parking levels is particularly challenging with many reviewers noting difficulties navigating the ramps and non-existent access ways. Additionally, space is extremely limited, contributing to a general feeling of unease and discomfort when parking.
Some guests mentioned that if fortunate enough to find space, parking at the door is easily accessible. Others appreciated the ample parking available under certain conditions, but these reviews are in the minority. Unfortunately, the parking experience has also included incidents, such as vehicle accidents, that underscore the potential dangers due to the tight and poorly constructed parking structures.
In conclusion, while the hotel provides parking, the narrowness, limited space and poor access to upper levels make it less than ideal for many guests. Potential visitors should be prepared for these challenges, especially during peak times when space is even more restricted.
Family
Hotel Quijote Inn presents itself as a family-friendly destination, garnering various remarks affirming its suitability for families. The overall environment is described as having a very pleasant family atmosphere, making it an excellent place for families to enjoy their stay. Guests highlight that the hotel is especially good during the family season and they found the trip to be very affordable during this period.
Many reviewers praised the hotel as a good family-friendly option, suitable for a peaceful and enjoyable family stay. The swimming pool, in particular, receives commendations for being safe for children, which enhances the family-friendly appeal.
Families also appreciated the excellent treatment from the staff, contributing to an even more satisfying experience. Several reviews mention that their entire family was satisfied with specific compliments about the pool, which was a hit among children.
In summary, Hotel Quijote Inn is repeatedly recognized for its family-friendly amenities and atmosphere, making it an excellent choice for those traveling with children.
4 Star
The Hotel Quijote Inn generally lives up to its four-star rating, providing a satisfactory quality-price ratio. Guests have appreciated the efficiency and hospitality, noting that they received their rooms even before the official check-in time. Many aspects of the stay were described as very good and overall experiences were positive, hinting at the likelihood of return visits. However, some guests did feel that the hotel was pricey for what it offers with costs being high compared to the services provided. Additionally, there were mentions that the restaurant did not quite meet the four-star expectations. Despite these few criticisms, the hotel largely aligns with its four-star status.
Beachfront
Hotel Quijote Inn boasts a highly praised beachfront location, frequently highlighted by guests for its prime placement directly on the beach. Visitors appreciate that it is not only on the beach but also situated in a lively tourist area, enhancing their overall experience. Guests have enjoyed the convenience of beachfront access and the amenities that come with staying at a beachfront hotel, such as rooms facing both the pool and the ocean.
The ocean and beach area are described as beautiful, contributing to a relaxing and enjoyable stay. The hotel's pool, jacuzzi and common areas receive positive feedback for their comfort, although some guests noted that the jacuzzi water could be hotter.
Despite a few critiques about high shoreline rocks and steep cliffs, the general sentiment reflects satisfaction with the hotel's beachfront setting and overall accessibility, including the proximity to the terminal.
FAQ
Yes, Hotel Quijote Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Quijote Inn.
No, Hotel Quijote Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Quijote Inn.
