Al Aseel Ajyad

Mecca 21.41372000, 39.83091700 , Beer Baleelah Dst. (Show on Map)
6.0
Rated


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviews'Al Aseel Ajyad' offers a blend of pros and cons with its services and amenities, yet it generally garners positive feedback, especially in certain areas. The hotel's proximity to the Holy Mosque is a highlight, being just a 10 to 20-minute walk away. This makes it a convenient and cost-effective choice for those keen on staying near Al Haram, despite the challenge posed by its elevated position on a hill. While this location is less ideal for the elderly or individuals with mobility issues due to the steep climb, younger and more physically able travelers may find this to be a manageable inconvenience for the benefit of affordability.

Guests commend the clean rooms, linens and overall hygiene, even though there are occasional issues such as inconsistent room service, dirty furniture and rare encounters with insects. The small room and bathroom sizes, alongside maintenance concerns related to water drainage and plumbing, are noted downsides, yet the cleanliness of the linens and the equipped amenities are appreciated.

Staff at 'Al Aseel Ajyad' receive strong praise for their friendliness, helpfulness and courteous service. Efficient check-ins and accommodating treatment significantly enhance guests' experiences. Even with minor critiques suggesting room for improvement in professionalism and coordination, the positive customer service often overshadows these concerns.

The availability and reliability of the hotel’s free Wi-Fi service is well-received. It proves a valuable amenity for most guests, despite a few minor disruptions reported occasionally.

For families, the hotel's calm and relaxing environment, coupled with its affordability and serene ambiance, makes it an appealing choice. However, smaller room sizes could present challenges for larger families or those traveling with children needing more space.

Beds at Al Aseel Ajyad receive mixed reviews. Many guests appreciate the cleanliness and comfort, while others express dissatisfaction with the small, narrow and occasionally noisy beds. Reports of old beddings and bed bugs are isolated, yet they highlight the need for better maintenance and regular updates to bed furnishings.

In conclusion, 'Al Aseel Ajyad' provides good value for money with an excellent location near Al Haram and a supportive staff. However, improvements in room size, maintenance and bed conditions could significantly enhance the overall guest experience.
Show more
Hotel for Honeymoon

Family Friendly Hotel

Room Types
Guest Reviews
6.0
Rated
Location
The location of 'Al Aseel Ajyad' receives a mixed reception from guests. Many praise its proximity to the Holy Mosque, citing a walk of approximately 5 to 20 minutes, making it relatively convenient for visitors looking to be near Al Haram. The hotel is situated about 1 to 1.5 kilometers from the mosque, translating to an estimated 10 to 20-minute walk, depending on physical fitness and pace.

However, the hotel's elevated position on a hill poses a challenge, especially for elderly guests or those with mobility issues. The journey involves navigating steep slopes and can be strenuous, making the location less ideal for families with young children or those using baby strollers. Reviews often note that the uphill walk to the hotel can be tiring, suggesting that a shuttle service would be a beneficial addition.

While some guests appreciate the balance between location and cost, considering it good value for money, others find the distance and the uphill climb quite inconvenient. The hotel's location is also not accurately represented on some booking platforms, leading to confusion upon arrival.

Overall, 'Al Aseel Ajyad' suits visitors ready for a bit of a walk, but those with mobility concerns might find the location challenging. The combination of affordability and proximity to the Haram could make it an attractive option for younger or more physically able travelers.

Rooms
Guests have repeatedly highlighted a significant issue with the size of the rooms at 'Al Aseel Ajyad,' often describing them as very small, narrow and cramped. Despite being clean and tidy, the limited space seems to be a significant discomfort for many, making it challenging even to move around comfortably or pray. The bathrooms, too, are noted to be extremely small and in need of maintenance with frequent mentions of poor water drainage, bad odor and other plumbing issues.

On a positive note, guests appreciated that the rooms are well-equipped with necessary amenities and are close to the Haram. The cleanliness of the linen and overall room arrangement has also been commendable in several reviews. However, the lack of regular room service and occasional problems with the air conditioning, as well as broken furniture and the absence of basic toiletries, have been points of concern.

In summary, while the location and cleanliness of 'Al Aseel Ajyad' are notable, the overwhelmingly small size of the rooms and bathrooms, coupled with the need for maintenance and better service, are areas that require improvement for a more comfortable stay.

Beds
The beds at Al Aseel Ajyad come with mixed feedback from guests. Many have highlighted the comfort and cleanliness of the beds, noting instances where the beds were soft, clean and described as comfortable. However, there are numerous concerns about the size and condition of the beds. Many guests found the beds to be very small, narrow and cramped with dimensions often mentioned as 2.5'x6', which led to discomfort.

There are also reports of the beds being old and poorly maintained with some reviews specifically mentioning bed bugs and significant issues with cleanliness. Instances of limited bed sizes and space with accommodation for three beds in a tight area, are noted as problematic. Guests also reported that the beds were noisy and the beddings were old and not regularly changed, leading to a subpar sleeping experience.

Overall, while some guests did find the beds to be comfortable, there is a significant number of reviews pointing out various issues related to bed size, cleanliness, maintenance and overall comfort.

Cleanliness
'Al Aseel Ajyad' presents a mixed bag of reviews when it comes to cleanliness. On the positive side, many guests have appreciated the clean rooms, linen, towels and overall cleanliness of the premises. Some have highlighted clean bathrooms and satisfactory levels of cleanliness, describing the hotel as a clean and affordable choice with the added benefit of friendly staff.

However, there are notable drawbacks with several guests reporting issues related to hygiene. Complaints include dirty rooms and bathrooms, trash under beds, moldy food in fridges and unclean furniture. Some have even found insects in the rooms, contributing to an overall sense of poor maintenance. Inconsistencies in room service and the need to ask for cleaning services further complicate the experience.

Despite some praise for cleanliness, the frequent negative feedback suggests that the hotel could benefit from more rigorous cleaning protocols and better maintenance to meet the expectations of all guests.

Staff
When it comes to the staff at Al Aseel Ajyad, guests generally have positive experiences to share. A consistent highlight is the friendly and helpful demeanor of the staff with many reviews praising their readiness to assist and the courteous nature of their interactions. The reception staff, in particular, receive commendation for their efficiency, proficiency and speed during the check-in process. Many guests expressed gratitude towards the receptionists for their respectful and excellent service, noting their ability to handle requests adeptly.

The positive sentiments extend to the overall service with guests appreciating the nice, smiling and accommodating staff. The hotel team is often described as respectful, cooperative and attentive, contributing positively to the guests' stays. Despite some mixed reviews regarding the professionalism and assistance level of certain staff members, the general consensus leans towards a satisfactory service experience at Al Aseel Ajyad.

Special mentions are given to the dedication of specific employees, highlighting their kind and helpful approach. Instances of early check-in allowances and the supportive nature of the staff were particularly appreciated by guests. The presence of staff always ready to help and their good treatment towards guests significantly enhances the hospitality experience at this hotel.

While there were a few contrasting opinions pointing out areas needing improvement, such as more training for professionalism and better coordination, the majority of the feedback underscores a welcoming and supportive atmosphere created by the staff at Al Aseel Ajyad.

Wi-Fi
The Wi-Fi service at Al Aseel Ajyad generally receives positive remarks for its availability and strong internet connection. Guests often highlight that the Wi-Fi is good with several noting the service is reliably strong. The convenience of free Wi-Fi is also appreciated by visitors. However, a few reviews mention occasional issues, such as the signal cutting off or a complete outage. Additionally, the hotel's location and cleanliness frequently receive praise, contributing to a satisfactory stay overall.

Family
Al Aseel Ajyad offers a calming and relaxing environment, making it a good option for families seeking a peaceful stay. Guests frequently highlight the good price, which adds value to their experience. The area around the hotel is noted for being calm and clean, contributing to a safe atmosphere for families. Despite some concerns about room size, the hotel's service receives positive mentions. However, it may not be the best choice for elderly guests. Overall, Al Aseel Ajyad is appreciated for its affordability and serene ambiance, particularly suited for family stays.


No, Al Aseel Ajyad doesn't have any pool.

No, a spa isn't available at Al Aseel Ajyad.

No, Al Aseel Ajyad doesn't allow dogs.

No, parking facilities aren't available at Al Aseel Ajyad.

No, Al Aseel Ajyad doesn't have a gym.

Location Show Map
More Options
  • Hotel in Mecca

  • 8.0 Very Good

  • From $22



6,892,074

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ