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Summary of reviewsAlRabih Hotel enjoys a generally favorable reputation for its convenient location, especially for those visiting the Haram. It is situated close to the Holy Mosque and offers easy access to a variety of amenities like restaurants, pharmacies and shops. Guests value the hotel's balance of price and quality, often finding it a good value for money. The hotel's cleanliness is frequently lauded with rooms described as spacious, tidy and well-equipped, suitable for families or groups. The cooperative and professional staff, including notable individuals who provide welcoming and exceptional service, contribute to a positive experience.
Despite some issues with room assignments and occasional inconsistencies in cleaning services, the overall sentiment regarding room cleanliness and comfort is positive. The hotel maintains a quiet atmosphere and a luxurious feel while being cost-effective. A notable feature is the continuous shuttle service to the Haram, though it can be slightly inconvenient for older guests due to the distance from the drop-off point.
The staff receive mixed reviews; however, the majority of comments are favorable, citing their friendliness and helpfulness. The free Wi-Fi service, however, is a significant downside with frequent reports of weak signals and unreliable connectivity. Parking is a highlight with many appreciating the free and spacious parking facilities.
Beds in the hotel receive mixed feedback with some guests finding them comfortable and others noting issues like insufficient cleanliness and improper room arrangements. The hotel's three-star rating is considered appropriate, although many guests believe it could reach five-star status with improvements, particularly in its internet services. Overall, guests often express a desire to return, appreciating the hotel's value, location and level of service. Show more
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Categories
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Comfort Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 3 beds.
Premium Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned quadruple room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 4 beds.
Superior Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and slippers. The air-conditioned family room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit has 5 beds.
Family RoomThe family room features air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 6 beds.
About AlRabih hotel
License: 10006884
Guest Reviews
Location
AlRabih Hotel boasts a generally favorable location, particularly for those seeking proximity to the Haram. Reviews highlight its ideal positioning, being close to the Holy Mosque, making it convenient for visitors looking to attend prayers and other religious activities. The hotel’s setting on Mansour Street offers a range of amenities with numerous restaurants, pharmacies and shops nearby, providing ease of access to daily needs at competitive prices.
Guests appreciate the hotel's balance of price and quality, noting that it's a good value for money. The newly managed three-star establishment is praised for its cleanliness and cooperative staff. A continuous shuttle service to the Haram is mentioned as a very helpful feature, though some guests pointed out that the shuttle drop-off point might be a bit far for older individuals.
While many found the location very good or perfect, a few noted that it could be challenging to find, especially for first-time visitors to Mecca. However, the overall sentiment is positive with guests finding the proximity to the Grand Mosque and the availability of nearby services advantageous for a comfortable and convenient stay.
Rooms
AlRabih Hotel offers a mixed experience concerning room accommodations, marked by generally high standards of comfort and tidiness. Many guests noted that the rooms were spacious, tidy and well-equipped with comfortable and clean environments that included necessary amenities such as air conditioning. The larger rooms are suitable for families or groups, accommodating up to five people comfortably and many praised the furnishings and the overall organization of the rooms.
However, some guests faced challenges with room assignments, as there were mentions of discrepancies between the rooms booked and those provided. Concerns about room insulation were frequently mentioned with some rooms suffering from poor sound and thermal insulation, leading to discomfort. Issues with room cleanliness were inconsistent; while many guests highlighted clean and well-maintained rooms, others found that rooms were not cleaned daily or had unpleasant odors due to insufficient ventilation and dirty carpets.
The hotel's location is advantageous with numerous shops and mini-marts nearby and it boasts a large number of elevators which eases access to rooms. Overall, when rooms were up to standard, guests found them very agreeable and well-equipped, contributing to a comfortable stay.
Beds
The beds at AlRabih Hotel have received mixed reviews from guests. While some found the beds to be comfortable, others reported them as being in bad condition and uncomfortable to sleep on. Issues such as insufficient cleanliness with hair found on the bed and the need for mattress improvements have been noted. Guests also mentioned concerns about room arrangements with situations where couples were placed in rooms with multiple beds, making the space feel crowded. There were also cases where booking specifics, such as requests for king-size beds, were not honored, resulting in twin rooms with two beds pushed together. The general sentiment suggests that while some rooms were satisfactory, overall, there is a need for improved attention to bed comfort and room arrangements.
Cleanliness
AlRabih hotel impresses with its commendable cleanliness, consistently receiving positive feedback for its tidy and comfortable environment. The hotel rooms are mostly described as clean and stylish with the overall property being spacious and well-maintained. Guests have frequently mentioned the cleanliness of the sheets and the meticulousness of the housekeeping staff, who are noted as being neat and professional.
The hotel is described as both beautiful and organized, providing a luxurious feel at an attractive price. Many reviewers highlighted the excellent location alongside the hotel’s clean and functional aspects, making it a convenient and hygienic choice for travelers. Clean tiles, reliable cleanliness and a quiet atmosphere all contribute to the positive experiences shared by many guests.
However, some issues arise with the consistency of the cleaning services. There are reports of rooms not being cleaned daily and instances of the cleaning staff needing further training. Despite these occasional setbacks, the majority of guests found the levels of cleanliness acceptable and satisfactory, reinforcing AlRabih hotel's reputation as a clean and comfortable stay.
Staff
The staff at AlRabih Hotel receive a mix of impressions from guests, but positive comments dominate. Guests frequently commend the excellent service and professionalism of the team, highlighting the respectful and organized reception. Specific individuals, like Mr. Mohamed Al-Zahrani and Mr. Nawaf, are noted for their warm welcomes and exceptional treatment. Housekeeping staff are often described as very helpful and cooperative, earning additional praise along with the housekeeping manager.
The reception staff, while generally receiving positive remarks for their politeness and quick responses, do have some room for improvement as a few guests found them unhelpful or slow at times. The hotel's staff are also recognized for being friendly, kind and very accommodating. However, there are a few notable complaints regarding discourteous behavior, unresponsiveness and expectations of tips from some workers.
Overall, many guests express gratitude towards the staff for their professionalism and assistance, contributing significantly to a positive hotel experience.
Wi-Fi
The AlRabih Hotel offers a variety of amenities and experiences for its guests, yet one of the areas that requires significant attention is its internet service. Guests have consistently reported weak and unreliable Wi-Fi signals with some rooms experiencing little to no connectivity. There are mentions of the internet being very slow or completely absent at times, which indicates that the Wi-Fi coverage is problematic and inconsistent across the hotel. Additionally, it appears that no Wi-Fi is available in some parts of the hotel, which can be a considerable inconvenience for travelers relying on stable internet access. Overall, while the hotel might excel in various other aspects, potential guests should be prepared for possible difficulties in accessing efficient internet services during their stay.
Parking
The AlRabih Hotel offers a convenient and complimentary parking service to its guests, ensuring a hassle-free stay. Numerous reviews highlight the availability of free parking spaces and the presence of designated areas for parking, which add to the overall convenience. Some guests mentioned free shuttle buses, enhancing the transportation facilities provided by the hotel. Despite occasional parking issues, the general consensus is that the hotel’s parking situation is favorable and the availability of this service is appreciated by visitors.
3 Star
AlRabih Hotel stands out as a remarkable three-star establishment under the leadership of its dedicated new management team, who are noted for their exceptional cooperation. While the hotel is currently rated three stars, many guests believe it has the potential to achieve a five-star status with improvements in its Wi-Fi network. The accommodation is consistently praised for its excellent value, making it a smart choice for budget-conscious travelers. Accessibility is further enhanced by a reliable bus service. Perfect for group travel, the price point is considered very good and the overall level of service and facilities meets and often exceeds expectations for a three-star hotel. Many visitors express a desire to return, underlining the hotel's appeal and overall quality.
No, AlRabih hotel doesn't have any pool.
No, a spa isn't available at AlRabih hotel.
No, AlRabih hotel doesn't allow dogs.
Yes, parking facilities are available at AlRabih hotel.