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4-Star Hotels Taking Steps Towards Sustainability in Mecca
18 HOTELS IN AND AROUND MECCAMost popular user searches in Mecca: hotels with free wi-fi.
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+1
Info
Summary of reviews
Doubletree By Hilton Jabal Omar Makkah is well-received for its prime location close to the Haram, making it convenient for guests to visit the Holy Mosque. Many appreciated the hotel’s tidy and spacious rooms, which offer modern, elegant decor, comfortable furnishings and scenic views. The cleanliness of the property is frequently praised with dedicated housekeeping staff ensuring a well-maintained environment.
The breakfast experience is lauded for its diverse, fresh offerings and exceptional service from attentive staff, making it a highlight for many guests. Though the dinner experience receives a mix of reviews, it is generally enjoyed during special occasions like Ramadan. Room service is noted for its quality, despite some criticisms regarding menu variety and pricing.
Family-friendly amenities and the hotel's strategic location are particularly cherished by guests traveling with children with the 24/7 shuttle service to the mosque being a notable advantage. However, the uphill location and limited parking options pose challenges for some guests, especially the elderly. Despite minor critiques concerning room service and Wi-Fi connectivity, the hospitable, professional staff, highlighted by individual commendations, significantly enhance guests' experiences.
Overall, Doubletree By Hilton Jabal Omar Makkah provides a comfortable and welcoming stay with quality accommodations, exceptional breakfast service and a strategic yet peaceful location near the Haram, making it an attractive option for visitors to Makkah.
The breakfast experience is lauded for its diverse, fresh offerings and exceptional service from attentive staff, making it a highlight for many guests. Though the dinner experience receives a mix of reviews, it is generally enjoyed during special occasions like Ramadan. Room service is noted for its quality, despite some criticisms regarding menu variety and pricing.
Family-friendly amenities and the hotel's strategic location are particularly cherished by guests traveling with children with the 24/7 shuttle service to the mosque being a notable advantage. However, the uphill location and limited parking options pose challenges for some guests, especially the elderly. Despite minor critiques concerning room service and Wi-Fi connectivity, the hospitable, professional staff, highlighted by individual commendations, significantly enhance guests' experiences.
Overall, Doubletree By Hilton Jabal Omar Makkah provides a comfortable and welcoming stay with quality accommodations, exceptional breakfast service and a strategic yet peaceful location near the Haram, making it an attractive option for visitors to Makkah.
Categories
4 Star
Sustainability Journey
Family
$
+1
Info
Summary of reviews
Hilton Suites Jabal Omar Makkah garners significant positive reviews for its prime location, exceptional service and high-quality facilities. Situated just a short walk from the Haram, the hotel offers unparalleled convenience for visitors with easy access to key gates like King Fahd Gate and King Abdullah Expansion. Its proximity to shopping centers, pharmacies and grocery stores, coupled with breathtaking views of the Haram from the rooms, enhances the overall experience.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
The breakfast service is another highlight, frequently praised for its variety and quality. The buffet covers a wide range of options from different cuisines with the egg station receiving special mentions. Guests commend the friendly and attentive staff and the clean, pleasant ambiance of the breakfast area. The dinner experience is more mixed with some guests appreciating the food variety and server politeness, while others feel the quality is inconsistent and the options could be more diverse.
The rooms receive high marks for their cleanliness, spaciousness and comfort. The well-maintained accommodations feature excellent views of the Haram and various amenities, although some guests note that older furniture and fixtures could use updating. Cleanliness is a strong point across the hotel, maintained by diligent housekeeping staff who receive frequent commendations.
The hotel staff are consistently praised for their professionalism, friendliness and exceptional service. Guests frequently highlight the welcoming and helpful behavior of the reception, housekeeping and restaurant staff, which significantly enhances the guest experience. Names like Mr. Waseem, Khulood, Abdullah, Ahmed, Ramadan and Abdul Ahad are often mentioned for their outstanding service.
Free WiFi, however, seems to be a weak point with many guests reporting it to be slow and unreliable, particularly in the rooms. The parking facilities are appreciated for their convenience but criticized for being overly expensive with guests expressing a desire for more reasonably priced options or complimentary parking for hotel residents.
Hilton Suites Jabal Omar Makkah is noted as an excellent choice for families, offering spacious family-friendly accommodations and a welcoming atmosphere. The staff are particularly attentive to the needs of families, making the hotel a top choice for those traveling with children. The hotel’s comfortable beds also receive frequent praise for contributing to a restful stay, though some inconsistencies were noted with extra beds and sofa beds.
Overall, Hilton Suites Jabal Omar Makkah is highly commended for its five-star luxury, excellent service, prime location and family-friendly environment, making it a strongly recommended choice for visitors to Makkah.
Categories
Sustainability Journey
4 Star
Luxury
$
+1
Info
Summary of reviews
Sheraton Makkah Jabal Al Kaaba Hotel offers a generally high-quality experience, especially in terms of its advantageous location and exceptional staff service. The hotel's proximity to the Haram, being just a 5 to 15-minute walk away, makes it ideal for pilgrims seeking convenient access to holy sites. However, the climb up the hill and ongoing construction nearby can pose challenges, particularly for elderly guests and those with mobility issues.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
The cleanliness of the hotel is consistently praised with rooms, bathrooms and shared spaces being well-maintained and hygienic. This attention to cleanliness greatly enhances the overall guest experience. The rooms themselves are a mixed bag; while some guests find them small, many are pleased with upgrades to spacious suites featuring modern amenities and comfortable beds. Despite occasional issues with outdated rooms and inconsistent room service, the majority of guests report a comfortable stay with potential for room upgrades.
The hotel's breakfast evokes mixed reactions. While many guests enjoy the variety and quality of the offerings, including both Arabic and international dishes, others criticize the breakfast for being overpriced, lacking in variety and suffering from service inefficiencies. Dinner options also receive mixed reviews; some guests appreciate the buffet spreads, while others find the food quality and variety lacking.
Staff at Sheraton Makkah Jabal Al Kaaba Hotel are frequently commended for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. Specific employees are often highlighted for exceptional service, contributing to a welcoming atmosphere that guests appreciate.
Despite some criticisms, such as slow and unreliable WiFi and the challenging incline to reach the hotel, the overall sentiment is positive. The hotel is also noted as being family-friendly, offering spacious and clean accommodations suitable for those traveling with children. The comfortable beds and high-quality sheets further enhance the guest experience, ensuring restful stays.
While some aspects, such as the lack of certain amenities like a gym or parking space, may not fully align with a five-star rating, the majority of guests find the hotel to be a high-standard establishment. The combination of its excellent location, cleanliness, service and comfortable accommodations make Sheraton Makkah Jabal Al Kaaba Hotel a recommended option for visitors to Makkah.
Categories
Sustainability Journey
4 Star
Luxury
$
+8
Info
Summary of reviews
Sun & Moon Bacca Hotel enjoys a strategic location highly praised by guests, situated conveniently close to the Haramain high-speed train station and within easy reach of grocery stores, restaurants and other amenities. While it is not directly adjacent to the Al-Masjid al-Haram, it is only a brief 7-minute taxi ride away.
The hotel's cleanliness is consistently highlighted by guests with its well-maintained rooms, modern furnishings and inviting decor contributing to a pleasant stay. The staff are frequently commended for their cooperation, helpfulness and courteous nature, enhancing the overall guest experience. Particularly, the reception staff, including the night shift receptionist, are noted for their friendly and efficient service, making check-ins smooth and pleasant.
Guests appreciate the comfortable beds in the rooms, although there are remarks about the pillows being too large and hard, which could be improved for a better sleep experience. Despite the rooms being somewhat small and parking spaces narrow, they are well-equipped with necessary modern amenities, making them cozy and functional.
While breakfast at the hotel is described as delicious by some, there are mixed reviews regarding its variety and service. Guests have noted the lack of diversity in the buffet, limited options for diabetics and issues with the freshness of the food. The fixed breakfast system and absence of room service also contribute to some dissatisfaction. However, tagging names on buffet items is seen as a helpful effort.
In conclusion, the Sun & Moon Bacca Hotel is highly recommended for its excellent location, outstanding cleanliness, cooperative staff and overall modern and welcoming atmosphere with only minor areas for improvement in its breakfast service and pillow comfort.
The hotel's cleanliness is consistently highlighted by guests with its well-maintained rooms, modern furnishings and inviting decor contributing to a pleasant stay. The staff are frequently commended for their cooperation, helpfulness and courteous nature, enhancing the overall guest experience. Particularly, the reception staff, including the night shift receptionist, are noted for their friendly and efficient service, making check-ins smooth and pleasant.
Guests appreciate the comfortable beds in the rooms, although there are remarks about the pillows being too large and hard, which could be improved for a better sleep experience. Despite the rooms being somewhat small and parking spaces narrow, they are well-equipped with necessary modern amenities, making them cozy and functional.
While breakfast at the hotel is described as delicious by some, there are mixed reviews regarding its variety and service. Guests have noted the lack of diversity in the buffet, limited options for diabetics and issues with the freshness of the food. The fixed breakfast system and absence of room service also contribute to some dissatisfaction. However, tagging names on buffet items is seen as a helpful effort.
In conclusion, the Sun & Moon Bacca Hotel is highly recommended for its excellent location, outstanding cleanliness, cooperative staff and overall modern and welcoming atmosphere with only minor areas for improvement in its breakfast service and pillow comfort.
Categories
Sustainability Journey
4 Star
Honeymoon
$
+3
Info
Summary of reviews
فندق منار التوحيد 2 generally receives positive feedback from guests, particularly for its proximity to Masjid al-Haram and essential amenities like grocery stores, restaurants and cafes. Guests appreciate the frequent shuttle service to the mosque, enhancing the convenience of its slightly distant location. The hotel's cleanliness is often highlighted with rooms described as clean, spacious and modern, albeit with occasional issues like inconsistent cleaning services and minor maintenance problems.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
The staff receives commendations for their helpfulness and respectful behavior, significantly contributing to positive guest experiences. However, there are periods of slow service and occasional unresponsiveness.
While Wi-Fi service garners mixed reviews due to its inconsistency, the overall guest experience is bolstered by the comfort and quality of the beds, despite occasional cleanliness concerns and complaints about pillow comfort. The parking situation is noted to be challenging with limited and narrow spaces, but the provision of free parking and multiple parking options are appreciated.
Generally, the hotel is praised for its cleanliness, comfort and good value for money, especially during peak seasons like Ramadan. Though some question its four-star rating, the accessible features, including ample elevators and convenient parking, make it a favorable destination for all guests, especially those with disabilities or mobility issues.
Categories
4 Star
Sustainability Journey
Parking
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+6
Info
Summary of reviews
TIME Ruba Hotel & Suites in Makkah garners positive feedback for its overall quality and service, though potential guests should be aware of some limitations. The hotel's location, approximately 6 kilometers from the Haram, poses a challenge despite the clean and luxurious atmosphere it offers. To mitigate the inconvenience, the hotel provides a free shuttle service, though its reliability and punctuality can vary. The surrounding area, being newly developed, lacks essential services such as supermarkets and restaurants.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Nevertheless, guests consistently praise the rooms for their cleanliness, spaciousness and comfort. The suites are described as large, airy and ideal for families, featuring beautiful décor and modern amenities. The hotel maintains a high standard of cleanliness throughout with meticulous attention to detail from the cleaning staff contributing to a pleasant stay.
The breakfast buffet, while featuring some unique and delicious dishes, receives mixed reviews. Guests note that the selection and diversity could be improved and the pricing is considered high by some. On a positive note, the hotel offers flexibility by allowing guests to order from delivery apps.
The staff at TIME Ruba Hotel & Suites are frequently highlighted for their professionalism and friendliness. Many guests specifically commend individuals at the reception and luggage service for their attentive and courteous demeanor. Though there are occasional criticisms about unresponsiveness, these instances appear to be exceptions.
The hotel offers an indoor swimming pool, which is appreciated for its cleanliness and additional facilities like a sauna and steam room. However, some guests find the pool water too cold and suggest heating. The WiFi service requires improvement with many guests experiencing slow speeds and poor coverage, particularly on the second floor.
Ample and free parking options, including shaded and basement spaces, enhance the convenience for guests driving to the hotel.
In summary, TIME Ruba Hotel & Suites is well-regarded for its clean, spacious and comfortable accommodations, excellent staff and overall good value for money. While transportation to the Haram and breakfast offerings could be improved, the hotel stands out as a clean, luxurious and family-friendly option.
Categories
Sustainability Journey
4 Star
Parking
$
+2
Info
Summary of reviews
The Movenpick Hotel & Residences Hajar Tower Makkah is highly praised for its strategic and convenient location, which places guests just a short walk from the Haram, making it ideal for worshippers, including elderly visitors. Its setting within the Clock Tower complex provides easy access to shops and restaurants and rooms with views of the Kaaba enhance the experience, making it a top choice for visitors aiming to stay close to the holy site.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
The breakfast experience garners appreciation for the excellent quality and variety of food with multiple dining options ensuring ample seating even during busy times. However, some guests feel that the menu could benefit from more creative options and better quality control, especially regarding freshness and maintenance during peak hours.
Dinner at the hotel's Hajar restaurant receives generally positive feedback, especially for the Iftar buffet, which is enjoyed by many guests. The variety and quality of food meet expectations, though some guests suggest a need for greater variety and improvement in food quality consistency. The friendly and supportive staff, particularly individuals like Abdul Sattar, enhance the dining experience.
Rooms at the Movenpick Hotel & Residences Hajar Tower Makkah are noted for their spaciousness and comfort with many offering stunning views of Al Haram and the Kaaba. However, signs of aging such as outdated furniture and worn carpets, along with occasional issues like unpleasant smells and noise, are common concerns. Housekeeping receives positive feedback for cleanliness and efficiency, though some areas, particularly bathrooms and carpets, need deeper cleaning.
The hotel generally maintains a high standard of cleanliness with rooms and public areas kept tidy and neat. However, some guests note the need for better cleaning standards, particularly in bathrooms and older furnishings.
Staff hospitality and professionalism are standout features with many team members praised for their friendliness and helpfulness. Notable mentions go to individuals like Abdullah Al Ansari and Mr. Tirki for their exceptional service. While occasional reports mention slow responses or less satisfactory interactions, the overall sentiment towards the staff is positive.
WiFi services receive mixed reviews with some guests finding the connection stable and strong, while others report it as weak and unreliable. Improvements in this area are recommended to meet guest expectations.
Parking facilities are available but are often described as challenging to access and expensive. Valet service is provided but can be lengthy and some guests feel pressured to use third-party services. A general lack of parking space further complicates the situation.
The hotel is well-suited for families, offering spacious rooms and excellent service tailored to families with children. Connected rooms and special requests like cribs are well-handled, creating a comfortable and family-friendly environment. Minor issues like soundproofing and check-in wait times are outweighed by the overall positive aspects.
Beds are generally comfortable with many guests noting a good night's sleep. However, issues like old linens, firm mattresses and occasional bed bugs are pointed out by some guests.
Overall, the Movenpick Hotel & Residences Hajar Tower Makkah offers a combination of comfort, prime location and friendly service that makes it a favored choice for visitors to Makkah, despite areas that need improvement to match its five-star rating.
Categories
Sustainability Journey
4 Star
Luxury
$
+1
Info
Summary of reviews
Swissotel Al Maqam Makkah enjoys an exceptional location, making it a favorite choice for pilgrims visiting the holy city. Its proximity to the Holy Mosque of Makkah ensures unparalleled convenience for frequent prayers. Guests appreciate the seamless access to the Haram, aided by high-speed elevators and a dedicated entrance, as well as the superb views, particularly rooms overlooking the Kaaba. The hotel is also close to shopping malls and local amenities, boosting its strategic placement.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
The breakfast at the hotel has received predominantly positive feedback with an extensive and high-quality buffet offering a variety of dishes. Guests find the breakfast experience grand and enjoyable, although some suggest more diversity, especially in desi and Asian options. Despite occasional crowding and repetitiveness, the overall quality and service make breakfast a highlight for many visitors.
Dinner experiences are mixed but generally favorable with many guests praising the delicious, lavish buffet that accommodates different tastes. Some guests, however, find the dinner options limited and expensive, indicating areas for potential improvement in menu variety and cold drink availability.
Rooms at Swissotel Al Maqam Makkah are praised for their spaciousness, cleanliness and comfort, featuring modern furnishings and beautiful views. Despite some reports of dated furniture and inconsistent room service, the overall comfort, particularly with beds and amenities like live adhan speakers, leaves a positive impression. Cleanliness is another strong point with many guests appreciating the neat, well-maintained rooms and the housekeeping staff's diligence, despite occasional lapses in thoroughness, especially during peak times.
The staff at Swissotel Al Maqam Makkah receive high praise for their friendliness, helpfulness and professionalism. Reception, housekeeping and dining staff are noted for their promptness and excellent service, enhancing the overall guest experience. Although there are occasional delays and suggestions for better training at the front desk, the general sentiment towards the staff remains positive.
Free Wi-Fi throughout the hotel is a convenience that guests appreciate, though the service has mixed reviews. Some report a strong connection, while others experience slow and unreliable performance, indicating room for improvement in connectivity.
Parking facilities receive mixed reviews as well. While some guests appreciate the availability, others find it challenging with complicated access and additional charges being common complaints. Locating the parking entrance can be difficult, leading to frustrations, especially with luggage.
Families find Swissotel Al Maqam Makkah particularly accommodating. Spacious family suites, close proximity to the Haram and connections to the mall make it an excellent choice for family stays. The hotel provides a comfortable and convenient environment with minor setbacks in children's facilities and entertainment options.
The beds at Swissotel Al Maqam Makkah are generally noted for their comfort, contributing to a restful stay. Cleanliness and spacious rooms complement the cozy bedding, although some guests mention inconsistencies in comfort and size, particularly with extra beds and pillows.
Overall, Swissotel Al Maqam Makkah offers a comfortable, well-located and family-friendly stay with excellent service, making it a popular choice for pilgrims and families visiting the holy city.
Categories
Sustainability Journey
4 Star
Luxury
$
+1
Info
Summary of reviews
Novotel Makkah Thakher City offers a luxurious and tranquil stay with a modern environment, consistently praised for its cleanliness and comfort. The rooms, characterized as spacious, clean and stylish, receive commendations for their modern design and well-maintained facilities. The hotel’s commitment to cleanliness extends beyond the rooms with common areas being equally spotless, courtesy of the supportive and friendly housekeeping staff.
The hotel’s breakfast receives high marks for its variety and quality, frequently described as excellent and delicious, offering both continental and Arabian options that change daily. However, while dinner also receives praise for its taste and preparation, it has faced criticism for its limited variety and perceived lack of freshness. The restaurant’s ambiance and the courteous conduct of staff are well-regarded, though some guests feel the food pricing could offer better value.
The location receives mixed reviews due to its distance from the bustling center of Mecca and the Haram, despite the convenient 24/7 shuttle services. While the calm environment is suitable for those seeking respite, the long walk from the shuttle drop-off point to the Haram entrances presents a challenge for elderly guests and those with young children. The surrounding area, still under development, also means limited access to shops and restaurants.
Guest experiences with the hotel staff are largely positive, highlighting their helpfulness, professionalism and friendliness, though some reviews suggest improvements in responsiveness and English proficiency. The staff’s efforts in ensuring cleanliness and comfort, along with the consistent shuttle service, significantly enhance the guest experience.
The hotel’s amenities, including a clean and well-equipped gym, ample free parking and generally comfortable beds, add value to the stay. However, the Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues. Family-friendly features such as spacious rooms and safe play areas make it a commendable option for families, though there are minor areas that could be improved, such as child locks on room doors.
Overall, Novotel Makkah Thakher City is praised for its luxurious ambiance, modern and clean environment and supportive staff, making it a favorable choice for travelers, despite some logistical and minor service challenges.
The hotel’s breakfast receives high marks for its variety and quality, frequently described as excellent and delicious, offering both continental and Arabian options that change daily. However, while dinner also receives praise for its taste and preparation, it has faced criticism for its limited variety and perceived lack of freshness. The restaurant’s ambiance and the courteous conduct of staff are well-regarded, though some guests feel the food pricing could offer better value.
The location receives mixed reviews due to its distance from the bustling center of Mecca and the Haram, despite the convenient 24/7 shuttle services. While the calm environment is suitable for those seeking respite, the long walk from the shuttle drop-off point to the Haram entrances presents a challenge for elderly guests and those with young children. The surrounding area, still under development, also means limited access to shops and restaurants.
Guest experiences with the hotel staff are largely positive, highlighting their helpfulness, professionalism and friendliness, though some reviews suggest improvements in responsiveness and English proficiency. The staff’s efforts in ensuring cleanliness and comfort, along with the consistent shuttle service, significantly enhance the guest experience.
The hotel’s amenities, including a clean and well-equipped gym, ample free parking and generally comfortable beds, add value to the stay. However, the Wi-Fi service receives mixed reviews with some guests experiencing connectivity issues. Family-friendly features such as spacious rooms and safe play areas make it a commendable option for families, though there are minor areas that could be improved, such as child locks on room doors.
Overall, Novotel Makkah Thakher City is praised for its luxurious ambiance, modern and clean environment and supportive staff, making it a favorable choice for travelers, despite some logistical and minor service challenges.
Categories
4 Star
Sustainability Journey
Honeymoon
$
+1
Info
Summary of reviews
Four Points by Sheraton Makkah Al Naseem provides an inviting stay with a strategic location in the upscale Al Naseem district. The hotel's proximity to Al Rajhi Mosque and essential services like supermarkets, cafes and restaurants significantly enhances guest convenience. Additionally, the reliable shuttle service to the Haram, just a 15-minute drive away, makes it suitable for visitors wishing to avoid the hustle near Masjid Al-Haram while maintaining easy access.
The breakfast experience at the hotel is well-regarded for its diversity and delicious offerings. The breakfast buffet, especially during Ramadan, receives high praise for its abundance and quality. Despite some critiques about the repetition of menu items and the cost, the overall breakfast service remains a standout feature. Likewise, the dinner options, including room service and the buffet, are appreciated for their taste and variety, though some guests note the high prices and occasional repetitive choices.
Guest reviews on the rooms are mixed with many praising their cleanliness, comfort and spacious nature. The beautiful views and well-lit interiors add to the positive experience, though occasional maintenance issues and small bathroom sizes were reported. Nonetheless, the attentive room service and general upkeep ensure a mostly satisfactory stay.
Cleanliness and organization are strong points for the hotel with many guests noting the neat and tidy environment, well-maintained public areas and consistent room cleanliness. Some isolated cleaning lapses were mentioned, but the overall perception is largely positive, reflecting a high standard of hygiene and comfort.
The hotel staff is frequently commended for their friendliness and helpfulness. Specific staff members, such as Mr. Sabri and Mr. Mohamed AlMoalem, are highlighted for exceptional service. While some guests experienced slow service or inconsistent professionalism, the general sentiment towards the staff remains favorable.
Complimentary WiFi is available, though guest experiences vary. Some praise the reliable internet service, while others encounter connectivity issues. The gym facilities are well-regarded, catering to fitness enthusiasts seeking to maintain their routines.
Ample and accessible parking options enhance convenience for guests traveling by car. The provision of free parking and a complimentary shuttle service to the Haram further benefits visitors, despite occasional difficulties during special events.
The hotel offers a family-friendly environment with a clean, beautiful garden and free transportation to the Haram. However, limited play areas and no family rooms may pose challenges for larger families. Despite this, the welcoming atmosphere makes it an appealing option for family stays, particularly during religious activities.
Beds at the hotel receive positive feedback for their comfort, significantly contributing to restful sleep. Although some issues with bed allocation and sheet cleanliness were noted, these are relatively rare and do not overshadow the overall positive experience.
Overall, Four Points by Sheraton Makkah Al Naseem is recognized as a high-star accommodation, often described as a true five-star hotel, especially with standout housekeeping services. Despite some areas for improvement, it largely meets and often exceeds guest expectations, making it a commendable choice for travelers.
The breakfast experience at the hotel is well-regarded for its diversity and delicious offerings. The breakfast buffet, especially during Ramadan, receives high praise for its abundance and quality. Despite some critiques about the repetition of menu items and the cost, the overall breakfast service remains a standout feature. Likewise, the dinner options, including room service and the buffet, are appreciated for their taste and variety, though some guests note the high prices and occasional repetitive choices.
Guest reviews on the rooms are mixed with many praising their cleanliness, comfort and spacious nature. The beautiful views and well-lit interiors add to the positive experience, though occasional maintenance issues and small bathroom sizes were reported. Nonetheless, the attentive room service and general upkeep ensure a mostly satisfactory stay.
Cleanliness and organization are strong points for the hotel with many guests noting the neat and tidy environment, well-maintained public areas and consistent room cleanliness. Some isolated cleaning lapses were mentioned, but the overall perception is largely positive, reflecting a high standard of hygiene and comfort.
The hotel staff is frequently commended for their friendliness and helpfulness. Specific staff members, such as Mr. Sabri and Mr. Mohamed AlMoalem, are highlighted for exceptional service. While some guests experienced slow service or inconsistent professionalism, the general sentiment towards the staff remains favorable.
Complimentary WiFi is available, though guest experiences vary. Some praise the reliable internet service, while others encounter connectivity issues. The gym facilities are well-regarded, catering to fitness enthusiasts seeking to maintain their routines.
Ample and accessible parking options enhance convenience for guests traveling by car. The provision of free parking and a complimentary shuttle service to the Haram further benefits visitors, despite occasional difficulties during special events.
The hotel offers a family-friendly environment with a clean, beautiful garden and free transportation to the Haram. However, limited play areas and no family rooms may pose challenges for larger families. Despite this, the welcoming atmosphere makes it an appealing option for family stays, particularly during religious activities.
Beds at the hotel receive positive feedback for their comfort, significantly contributing to restful sleep. Although some issues with bed allocation and sheet cleanliness were noted, these are relatively rare and do not overshadow the overall positive experience.
Overall, Four Points by Sheraton Makkah Al Naseem is recognized as a high-star accommodation, often described as a true five-star hotel, especially with standout housekeeping services. Despite some areas for improvement, it largely meets and often exceeds guest expectations, making it a commendable choice for travelers.
Categories
Sustainability Journey
4 Star
Family
$
+1
Info
Summary of reviews
M Hotel Al Dana Makkah by Millennium generally receives positive feedback, particularly for its peaceful and strategic location near essential amenities like restaurants, grocery stores and the Holy Mosque. Guests appreciate the clean and well-maintained rooms with comfortable beds and modern furnishings, although some find the rooms small and the bathrooms cramped. Cleanliness is a mixed bag; while many praise the spotless rooms and stylish bathrooms, inconsistencies in housekeeping and attention to hidden areas are noted.
The breakfast experience is diverse and generally satisfying, especially during Ramadan, though some guests find the variety and quality lacking compared to previous visits. Dinner receives varied responses; the buffet is well-liked by some, but others criticize the limited choices and high prices. Nearby dining options, particularly Turkish restaurants, provide a good alternative.
Staff at the hotel are commended for their friendliness and professionalism, notably in reception and shuttle services. However, some guests report occasional language barriers, slow service and lapses in responsiveness. Though the wifi service receives mixed reviews, some guests manage to experience good connectivity. Parking is available and appreciated, but its limited spaces and complicated setup can be problematic during busy times.
The hotel is family-friendly with spacious rooms, baby cots and a quiet ambiance. However, transportation to the Haram can be challenging for families due to inconsistent shuttle services and the need for taxis. Despite some logistical issues, the hotel's overall comfort and welcoming atmosphere make it a suitable choice for many visitors.
In summary, M Hotel Al Dana Makkah by Millennium provides a comfortable stay with clean rooms, friendly staff and convenient amenities. However, there is room for improvement in areas like room size, dining variety, housekeeping, shuttle services and wifi reliability to meet the diverse expectations of all guests.
The breakfast experience is diverse and generally satisfying, especially during Ramadan, though some guests find the variety and quality lacking compared to previous visits. Dinner receives varied responses; the buffet is well-liked by some, but others criticize the limited choices and high prices. Nearby dining options, particularly Turkish restaurants, provide a good alternative.
Staff at the hotel are commended for their friendliness and professionalism, notably in reception and shuttle services. However, some guests report occasional language barriers, slow service and lapses in responsiveness. Though the wifi service receives mixed reviews, some guests manage to experience good connectivity. Parking is available and appreciated, but its limited spaces and complicated setup can be problematic during busy times.
The hotel is family-friendly with spacious rooms, baby cots and a quiet ambiance. However, transportation to the Haram can be challenging for families due to inconsistent shuttle services and the need for taxis. Despite some logistical issues, the hotel's overall comfort and welcoming atmosphere make it a suitable choice for many visitors.
In summary, M Hotel Al Dana Makkah by Millennium provides a comfortable stay with clean rooms, friendly staff and convenient amenities. However, there is room for improvement in areas like room size, dining variety, housekeeping, shuttle services and wifi reliability to meet the diverse expectations of all guests.
Categories
4 Star
Sustainability Journey
Honeymoon
$
+3
Info
Summary of reviews
Park Inn by Radisson Makkah Thakher Alsharqi is widely praised for its well-rounded hospitality offerings, making it a prime choice for travelers in Makkah. Its strategic location near the Grand Mosque and city center provides guests with a peaceful retreat, complemented by an hourly shuttle service to Haram. While the location can be challenging for some in terms of accessibility, the surrounding area captivates visitors with its bustling shops and local vendors.
The hotel's modern and new facilities are highlighted by their impressive cleanliness and elegant design. Spacious and beautifully appointed rooms ensure comfort, with guests particularly noting the luxurious furniture and comfortable beds for a restful stay. Despite occasional noise and room readiness issues, the overall room experience remains commendable.
The breakfast offerings are a standout feature, celebrated for their delicious variety and quality. The breakfast buffet, coupled with attentive and friendly service, enhances the dining experience, although some reviews mention repetitive menu options.
Staff at the Park Inn by Radisson Makkah Thakher Alsharqi are consistently praised for their friendliness, professionalism, and attentive service. Their warm hospitality contributes significantly to the overall positive guest experience, creating an approachable and comfortable atmosphere.
As a four-star hotel, it delivers exceptional value for money, often surpassing expectations. Its serene environment, coupled with well-maintained and clean spaces, offers a tranquil respite for guests. The combination of modern comforts, luxurious accommodations, and excellent service solidifies Park Inn by Radisson Makkah Thakher Alsharqi as a highly recommended choice for travelers seeking quality and affordability in Makkah.
The hotel's modern and new facilities are highlighted by their impressive cleanliness and elegant design. Spacious and beautifully appointed rooms ensure comfort, with guests particularly noting the luxurious furniture and comfortable beds for a restful stay. Despite occasional noise and room readiness issues, the overall room experience remains commendable.
The breakfast offerings are a standout feature, celebrated for their delicious variety and quality. The breakfast buffet, coupled with attentive and friendly service, enhances the dining experience, although some reviews mention repetitive menu options.
Staff at the Park Inn by Radisson Makkah Thakher Alsharqi are consistently praised for their friendliness, professionalism, and attentive service. Their warm hospitality contributes significantly to the overall positive guest experience, creating an approachable and comfortable atmosphere.
As a four-star hotel, it delivers exceptional value for money, often surpassing expectations. Its serene environment, coupled with well-maintained and clean spaces, offers a tranquil respite for guests. The combination of modern comforts, luxurious accommodations, and excellent service solidifies Park Inn by Radisson Makkah Thakher Alsharqi as a highly recommended choice for travelers seeking quality and affordability in Makkah.
Categories
4 Star
Sustainability Journey
Cheap
$
+4
Info
Summary of reviews
Voco Makkah an IHG Hotel stands out as a highly recommended choice for visitors to Makkah, known for its exceptional service, modern amenities and overall comfort. Key highlights include its cleanliness, which guests consistently praise, describing the hotel as immaculate, well-maintained and featuring stylish, modern interiors. The staff is another major strength with many commendations for their friendliness, professionalism and attentiveness, which significantly enhance the guest experience.
The hotel's rooms are spacious, clean and well-appointed, equipped with comfortable beds that guests frequently describe as exceptionally comfortable. The cleanliness and quality of the bedding and towels add to the sense of well-being, contributing to a restful stay. Despite minor concerns about room size and occasional noise, the overall feedback is positive, emphasizing luxury and comfort.
The breakfast offerings are particularly well-received with guests appreciating the variety, quality and attention to detail. The buffet features a range of fresh and delicious items, catering to both savory and sweet tastes with particular praise for the omelette station and the inclusion of breakfast with the stay. Although some guests suggest the menu could benefit from more variety, the breakfast experience is generally praised as delightful and satisfying.
Dinner services also earn commendations for their variety and freshness with Iftar meals during religious observances standing out. While a few guests note that the dinner buffet could use more variety and cultural diversity, the overall dining experience is positive, supported by reasonable costs and good value for money.
The hotel's location receives mixed feedback, primarily due to the distance from Masjid Al-Haram. While the 24/7 shuttle bus service is appreciated for its frequency and convenience, the commute time during peak periods can be a challenge, especially for elderly or less mobile guests. However, the hotel's seclusion and serene environment, along with nearby shops, are seen as advantages that offset the distance to some extent.
Family-friendliness is another strong point with positive reviews highlighting the welcoming atmosphere and efforts to accommodate family needs. While the hotel could improve by offering more direct services and meals catered specifically for children, the overall experience for families is positive, making it a recommended option for family vacations.
WiFi service appears to be a weak point with many guests reporting issues such as weak and slow connections, particularly in certain areas of the hotel. Despite some positive mentions of functional connectivity, the general sentiment is that the internet service needs significant improvements.
In summary, Voco Makkah an IHG Hotel is highly regarded for its cleanliness, excellent staff, comfortable rooms and commendable dining services, making it a preferred choice for visitors seeking a comfortable and pleasant stay in Makkah.
The hotel's rooms are spacious, clean and well-appointed, equipped with comfortable beds that guests frequently describe as exceptionally comfortable. The cleanliness and quality of the bedding and towels add to the sense of well-being, contributing to a restful stay. Despite minor concerns about room size and occasional noise, the overall feedback is positive, emphasizing luxury and comfort.
The breakfast offerings are particularly well-received with guests appreciating the variety, quality and attention to detail. The buffet features a range of fresh and delicious items, catering to both savory and sweet tastes with particular praise for the omelette station and the inclusion of breakfast with the stay. Although some guests suggest the menu could benefit from more variety, the breakfast experience is generally praised as delightful and satisfying.
Dinner services also earn commendations for their variety and freshness with Iftar meals during religious observances standing out. While a few guests note that the dinner buffet could use more variety and cultural diversity, the overall dining experience is positive, supported by reasonable costs and good value for money.
The hotel's location receives mixed feedback, primarily due to the distance from Masjid Al-Haram. While the 24/7 shuttle bus service is appreciated for its frequency and convenience, the commute time during peak periods can be a challenge, especially for elderly or less mobile guests. However, the hotel's seclusion and serene environment, along with nearby shops, are seen as advantages that offset the distance to some extent.
Family-friendliness is another strong point with positive reviews highlighting the welcoming atmosphere and efforts to accommodate family needs. While the hotel could improve by offering more direct services and meals catered specifically for children, the overall experience for families is positive, making it a recommended option for family vacations.
WiFi service appears to be a weak point with many guests reporting issues such as weak and slow connections, particularly in certain areas of the hotel. Despite some positive mentions of functional connectivity, the general sentiment is that the internet service needs significant improvements.
In summary, Voco Makkah an IHG Hotel is highly regarded for its cleanliness, excellent staff, comfortable rooms and commendable dining services, making it a preferred choice for visitors seeking a comfortable and pleasant stay in Makkah.
Categories
Sustainability Journey
4 Star
Family
$
+2
Info
Summary of reviews
Al Marwa Rayhaan by Rotana - Makkah is widely celebrated for its exceptional location, offering guests unparalleled proximity to the Haram with just a short walk to the holy mosque. This convenience, coupled with easy access to nearby shopping, dining options and various services within the Clock Tower, makes it an appealing choice for pilgrims. Guests also rave about the scenic views of the Haram and the Kaaba from their rooms, which enrich their spiritual experience.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
The hotel's breakfast offerings are a major highlight with guests frequently praising the extensive variety and deliciousness of the buffet. The dining experience overall receives high marks with Iftar, Sohor and dinner offerings noted for their quality and variety. The presence of chefs on-site during meal times ensures fresh and tasty dishes, complemented by the delightful ambiance of the restaurant with views of the Kaaba.
Rooms at the hotel are often described as spacious and clean with many enjoying excellent views. Housekeeping staff are especially noted for their dedication to maintaining cleanliness. However, some guests mention that the rooms and furnishings appear outdated and in need of refurbishment. Despite these concerns, the proximity to the Haram and the overall tidiness of the rooms are significant positives.
Cleanliness in general receives mixed reviews with many appreciating the well-maintained environment, while others report inconsistencies in room and bathroom cleanliness. Issues such as cigarette smoke odors and dusty carpets are areas highlighted for improvement.
The hotel's staff are consistently praised for their friendliness and efficiency with specific staff members frequently mentioned for their exceptional service. This high level of professionalism and welcoming atmosphere significantly contributes to the positive guest experience.
The free wifi service is functional and generally meets the basic needs of most guests, though some concerns about signal strength and consistency in certain areas of the hotel are noted.
Parking facilities, while available, draw mixed reactions due to high fees, limited spots and cleanliness issues. The valet service, however, is appreciated for its efficiency.
Families find the hotel exceptionally accommodating with spacious suites, convenient check-in procedures and a safe, comfortable environment. The hotel's quiet atmosphere and proximity to the Haram make it a favored choice for family stays.
The quality of beds receives mixed feedback with comfort and cleanliness occasionally falling short of expectations. Improvements in bed quality and maintenance could enhance overall guest satisfaction.
While the hotel receives praise for its facilities and service as being worth the price, a few recurring concerns, such as the need for room updates and better bed maintenance, somewhat temper the perception of a five-star experience. Nevertheless, Al Marwa Rayhaan by Rotana - Makkah remains a popular choice, particularly for its outstanding location and dedicated staff.
Categories
Sustainability Journey
4 Star
Luxury
$
+6
Info
Summary of reviews
'فندق الصفوة البرج الأول' in Mecca offers a near-unparalleled location for pilgrims, being just steps away from the Holy Mosque, Al Haram courtyard and King Abdulaziz Gate. Guests frequently praise the hotel's prime position and its stunning views of the Kaaba, which greatly enhance the spiritual atmosphere and convenience of their stay. The hotel's proximity to various amenities such as restaurants, markets and shops also adds to the overall comfort and ease of access.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
The breakfast buffet at the hotel is widely appreciated for its diverse and delicious options, often described as fantastic with a superb view overlooking the Haram. Although there are occasional criticisms about its consistency and variety, the breakfast generally contributes positively to guests' experiences.
Dinner experiences are more mixed with the buffet being praised for its variety and quality when available. However, some guests were disappointed by the restaurant's occasional closures and limited menu choices, which detract from the otherwise pleasant dining experiences.
The rooms at 'فندق الصفوة البرج الأول' are noted for their spaciousness, comfort and cleanliness with many featuring breathtaking views of the Kaaba. While there are remarks about aging furniture and noise issues, the overall impression remains positive. The hotel's maintenance and the modern amenities provided ensure a comfortable stay.
Cleanliness is a standout feature with guests frequently mentioning the meticulous upkeep of the rooms. The hospitality and professionalism of staff members, such as Mr. Mohammed Ajlan and Mr. Abdullah Al-Zahrani, enhance the general satisfaction with cleanliness. Despite minor lapses, the hotel's overall environment remains commendably clean and orderly.
The staff at 'فندق الصفوة البرج الأول' receive widespread praise for their friendliness and professionalism. Specific employees like Abdulrahman Al Otaibi, Sandy and Mohammed Aql are highlighted for their exceptional service. Although there are few mentions of areas needing improvement, the overall guest sentiment towards the staff is overwhelmingly positive.
The WiFi service, however, is a notable weak point with many guests experiencing weak, slow and intermittent connections. This area requires significant improvement to meet guest expectations.
The hotel is highly regarded as a family-friendly destination due to its convenient location and suitable amenities. It provides a comfortable and welcoming environment for families, despite some mixed reviews about room sizes and certain servicemen's attitudes.
Regarding bed comfort, reviews vary with several guests finding the beds comfortable and the linens clean. However, there are concerns about bed height, hardness and cleanliness, suggesting the need for improvements in this area.
The hotel's five-star rating has received mixed feedback. While staff service and breakfast are frequently highlighted as meeting five-star standards, aspects such as cleanliness, bathroom quality and closed dining facilities have left some guests questioning its five-star status and associated costs.
In summary, 'فندق الصفوة البرج الأول' benefits from an unbeatable location, commendable cleanliness and friendly staff, making it a favored choice for many visitors to Mecca. While it has areas needing improvement, particularly in terms of WiFi and dining consistency, the overall guest experience remains largely positive.
Categories
Sustainability Journey
4 Star
Luxury
$
+3
Info
Summary of reviews
Millennium Makkah Al Naseem consistently receives positive feedback for its serene location near Al Rajhi Mosque. Guests enjoy the hotel's clean, quiet neighborhood, which features amenities like supermarkets, coffee shops, playgrounds and parks. The frequent shuttle bus service to Masjid Al-Haram is another highlight, ensuring easy access to the sacred mosque within 15-20 minutes. Despite its distance from the bustling central areas of Makkah, the tranquil setting and excellent neighboring services make it a solid choice, especially for families. However, the distance might be a downside for those wanting closer proximity to the Haram.
The breakfast at Millennium Makkah Al Naseem is often praised for its diverse selection and friendly staff, making for an enjoyable start to the day. Guests appreciate the reasonable pricing, taste and inclusion of local cuisine. However, some feel the breakfast could use more variety and improvements in organization, particularly during the Ramadan period. The dinner experience has mixed reviews with positive remarks about cleanliness and variety, especially during Ramadan. Yet, there are concerns about repetitive dishes, quality not meeting the price and limited healthy options.
Room quality is another aspect that garners appreciation, especially the clean, spacious suites with modern facilities. However, smaller room sizes and maintenance issues like non-functional appliances and cleanliness inconsistencies have been noted. Views from rooms can be uninspiring and some guests face issues like unpleasant odors and cramped bathrooms.
Cleanliness is a strong point for the hotel with many guests praising the overall tidiness and well-maintained facilities. Nonetheless, occasional lapses in housekeeping standards and restroom maintenance have been reported. The hotel's attentive staff receives widespread praise for their helpfulness and professionalism, although there are occasional criticisms about slower response times and some staff members' lack of professionalism.
WiFi connectivity is a mixed bag with some guests experiencing weak or inconsistent signals, particularly in rooms, but receiving better connectivity in the lobby areas. The gym is well-regarded for its equipment and size, though occasional complaints about cleanliness and accessibility issues do arise.
Millennium Makkah Al Naseem emerges as a family-friendly hotel, offering comfortable family rooms, supportive services and proximity to restaurants and play areas. The frequent shuttle service to the Haram and the close location to Al Rajhi Mosque make it convenient for families. The beds generally provide a comfortable sleeping experience, though some guests mention issues with bed maintenance and pillow comfort.
Overall, Millennium Makkah Al Naseem is well-regarded for its peaceful location, quality breakfast and gym facilities, family-friendly environment and helpful staff. Nevertheless, room size inconsistencies, occasional maintenance issues and WiFi connectivity need improvement to enhance the overall guest experience.
The breakfast at Millennium Makkah Al Naseem is often praised for its diverse selection and friendly staff, making for an enjoyable start to the day. Guests appreciate the reasonable pricing, taste and inclusion of local cuisine. However, some feel the breakfast could use more variety and improvements in organization, particularly during the Ramadan period. The dinner experience has mixed reviews with positive remarks about cleanliness and variety, especially during Ramadan. Yet, there are concerns about repetitive dishes, quality not meeting the price and limited healthy options.
Room quality is another aspect that garners appreciation, especially the clean, spacious suites with modern facilities. However, smaller room sizes and maintenance issues like non-functional appliances and cleanliness inconsistencies have been noted. Views from rooms can be uninspiring and some guests face issues like unpleasant odors and cramped bathrooms.
Cleanliness is a strong point for the hotel with many guests praising the overall tidiness and well-maintained facilities. Nonetheless, occasional lapses in housekeeping standards and restroom maintenance have been reported. The hotel's attentive staff receives widespread praise for their helpfulness and professionalism, although there are occasional criticisms about slower response times and some staff members' lack of professionalism.
WiFi connectivity is a mixed bag with some guests experiencing weak or inconsistent signals, particularly in rooms, but receiving better connectivity in the lobby areas. The gym is well-regarded for its equipment and size, though occasional complaints about cleanliness and accessibility issues do arise.
Millennium Makkah Al Naseem emerges as a family-friendly hotel, offering comfortable family rooms, supportive services and proximity to restaurants and play areas. The frequent shuttle service to the Haram and the close location to Al Rajhi Mosque make it convenient for families. The beds generally provide a comfortable sleeping experience, though some guests mention issues with bed maintenance and pillow comfort.
Overall, Millennium Makkah Al Naseem is well-regarded for its peaceful location, quality breakfast and gym facilities, family-friendly environment and helpful staff. Nevertheless, room size inconsistencies, occasional maintenance issues and WiFi connectivity need improvement to enhance the overall guest experience.
Categories
Sustainability Journey
4 Star
Family
$
+3
Info
Summary of reviews
Copthorne Makkah Al Naseem garners commendable reviews for its advantageous location near the Al Rajhi Mosque, offering an alternative spiritual setting for those who find the distance to Al-Haram inconvenient. The lively surrounding area, brimming with cafes, restaurants, supermarkets and notable chains like Starbucks and Dunkin' Donuts, coupled with prompt shuttle services to Al-Haram, boosts convenience for guests. The hotel's cleanliness and modern amenities, including efficient parking and connected shops, receive consistent praise. Friendly, professional staff further enhance the guest experience, although some inconsistencies in staff performance were noted. The well-organized website ensures potential visitors have a clear understanding of the hotel's offerings.
Breakfast at the hotel is generally favored for its delicious and varied Arabian and international cuisine, though some guests pointed out issues with repetitiveness, limited options and occasional discrepancies in quality. Despite isolated overcrowding and cleanliness concerns in the dining area, the overall breakfast experience remains positive.
Dinner at Copthorne Makkah Al Naseem is similarly appreciated for its diversity and taste, particularly during Ramadan. Minor setbacks include occasional confusion and delays in the restaurant, limited replenishment of buffet items and a need for more food variety and freshness.
The rooms are lauded for cleanliness and comfort, featuring modern décor and efficient daily cleaning. However, some guests expressed dissatisfaction with room sizes, unanticipated small spaces and occasional maintenance issues. Despite these points, the accommodations were generally found to be peaceful and well-maintained.
Cleanliness throughout the hotel is praised with particular commendations for the bathrooms and communal areas. Nevertheless, a few reviews indicated inconsistencies in housekeeping standards.
Guest interactions with the staff varied with many highlighting warm welcomes and courteous service, although a few mentioned lapses in communication and professionalism. The free WiFi service, however, frequently received criticism for poor quality and inconsistent connectivity.
The gym facilities stand out as a high point, repeatedly acknowledged for their excellent condition, modern equipment and cleanliness, even while some guests noted the absence of a swimming pool.
Families find Copthorne Makkah Al Naseem accommodating due to its spacious, clean rooms and child-friendly amenities, including indoor and outdoor play areas. Despite minor concerns about room sizes for larger families, the overall family-oriented atmosphere and service earn high marks.
The beds are generally appreciated for comfort, contributing to a good night’s sleep, though some guests mentioned issues with bed size and mattress comfort.
While many aspects of the hotel align with its five-star rating, such as cleanliness, ambiance and service, some reviews suggest areas of improvement to fully meet five-star expectations, particularly in the breakfast offerings and certain amenities.
In summary, Copthorne Makkah Al Naseem successfully creates a serene, service-rich environment, largely appreciated by guests despite the noted areas for enhancement.
Breakfast at the hotel is generally favored for its delicious and varied Arabian and international cuisine, though some guests pointed out issues with repetitiveness, limited options and occasional discrepancies in quality. Despite isolated overcrowding and cleanliness concerns in the dining area, the overall breakfast experience remains positive.
Dinner at Copthorne Makkah Al Naseem is similarly appreciated for its diversity and taste, particularly during Ramadan. Minor setbacks include occasional confusion and delays in the restaurant, limited replenishment of buffet items and a need for more food variety and freshness.
The rooms are lauded for cleanliness and comfort, featuring modern décor and efficient daily cleaning. However, some guests expressed dissatisfaction with room sizes, unanticipated small spaces and occasional maintenance issues. Despite these points, the accommodations were generally found to be peaceful and well-maintained.
Cleanliness throughout the hotel is praised with particular commendations for the bathrooms and communal areas. Nevertheless, a few reviews indicated inconsistencies in housekeeping standards.
Guest interactions with the staff varied with many highlighting warm welcomes and courteous service, although a few mentioned lapses in communication and professionalism. The free WiFi service, however, frequently received criticism for poor quality and inconsistent connectivity.
The gym facilities stand out as a high point, repeatedly acknowledged for their excellent condition, modern equipment and cleanliness, even while some guests noted the absence of a swimming pool.
Families find Copthorne Makkah Al Naseem accommodating due to its spacious, clean rooms and child-friendly amenities, including indoor and outdoor play areas. Despite minor concerns about room sizes for larger families, the overall family-oriented atmosphere and service earn high marks.
The beds are generally appreciated for comfort, contributing to a good night’s sleep, though some guests mentioned issues with bed size and mattress comfort.
While many aspects of the hotel align with its five-star rating, such as cleanliness, ambiance and service, some reviews suggest areas of improvement to fully meet five-star expectations, particularly in the breakfast offerings and certain amenities.
In summary, Copthorne Makkah Al Naseem successfully creates a serene, service-rich environment, largely appreciated by guests despite the noted areas for enhancement.
Categories
Sustainability Journey
4 Star
Honeymoon
Categories
2
Map