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Summary of reviewsAl Rayyan Towers 1, located in the bustling Al-Aziziya area of Makkah, receives high praise for its strategic positioning and overall convenience. Its proximity to shopping centers, markets and renowned restaurants like Romantic Restaurant and Bin Dawood makes it an excellent choice for visitors. Though a bit distant from the Haram, the hotel compensates with effective shuttle services that run every 40 minutes, adding to its accessibility. This strategic location, combined with organized parking, enhances the overall experience for guests.
The rooms at Al Rayyan Towers 1 are another major highlight, appreciated for their spaciousness, cleanliness and comfort. Many guests find the rooms well-equipped with amenities such as kettles, refrigerators and irons. However, there are occasional remarks about the need for more consistency in room sizes and cleanliness standards. Despite these minor issues, the rooms are generally considered tidy and comfortable.
When it comes to dining, the breakfast at Al Rayyan Towers 1 offers a mix of experiences. Many guests appreciate the quality and value of the breakfast, especially during Ramadan. However, some find the options limited and suggest an increase in variety. Dinner has similar mixed reviews; while the food is often described as delicious and clean, there are concerns about variety and portion sizes.
Cleanliness stands out as a strong point at the hotel with many reviews highlighting the well-maintained and orderly environment. The staff also receive high commendation for their friendliness, cooperation and efficiency. Specific staff members like Mr. Waseem and Mr. Akram Ahmed Abdo are frequently mentioned for their exceptional service, significantly enhancing the guest experience.
Wi-Fi services at Al Rayyan Towers 1 have room for improvement. While some guests report excellent connectivity, others face issues such as weak or inconsistent signals. Parking facilities, on the other hand, are well-regarded for their ample availability and security, although some guests noted issues with unclear space markings.
The hotel is particularly recommended for family stays, offering excellent amenities, a clean environment and helpful staff. Families appreciate the spacious rooms and the convenient access to the Haram, making the hotel a great choice for those performing Umrah rituals.
However, bed quality receives mixed reviews with some guests finding them clean and comfortable, while others describe the mattresses as old and uncomfortable, especially for elderly guests. Despite these concerns, many guests feel that the hotel surpasses its three-star rating, offering excellent value for money and suggesting it deserves a higher rating.
Overall, Al Rayyan Towers 1 is a highly recommended choice for travelers seeking a convenient, clean and comfortable stay, bolstered by attentive staff and good facilities. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Small Hotel
3-Star Hotel
Room Types
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Standard Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 3 beds.
Standard Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit has 4 beds.
Standard SuiteFeaturing free toiletries, this suite includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box.
Family SuiteThe spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bidet. The suite provides a wardrobe, a safe deposit box, a tiled floor, a carpeted floor, as well as a flat-screen TV with satellite channels.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a bidet. The air-conditioned twin room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe and a safe deposit box. The unit offers 2 beds.
Deluxe Double Room with City ViewThe unit has 1 bed.
Deluxe Twin Room with City ViewThe unit offers 2 beds.
Deluxe Triple Room with City ViewThe unit has 3 beds.
Deluxe Suite with City View
About فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1
License: 10008119
Guest Reviews
Location
Al Rayyan Towers 1 is praised for its impressive location in the bustling Al-Aziziya area of Makkah, making it an ideal choice for both convenience and accessibility. Guests frequently highlight the proximity of the hotel to numerous shopping centers, markets, restaurants and other essential services. Being situated on a main street, the hotel offers easy access to various dining and retail options, ensuring that guests have everything they need within walking distance.
Its position also places it near several key landmarks, including the Holy Mosque, although some reviews mention that it is a bit of a distance from the Haram. This distance, however, is well-compensated by regular shuttle services that transport guests to the mosque every 40 minutes, which many found very effective. The availability of organized parking adds to the hotel's convenience.
The lively surroundings, filled with local markets and high-rated restaurants like the Romantic Restaurant and Bin Dawood, contribute to the hotel's vibrant atmosphere. Guests have also noted the cleanliness and spaciousness of the rooms, making the stay comfortable and pleasant.
Despite being somewhat far from the Haram, the hotel's strategic location close to essential amenities and an effective bus system makes it a well-regarded choice for visitors.
Breakfast
The breakfast experience at Al Rayyan Towers 1 has received mixed feedback from guests. Many appreciate the quality breakfast offered at an affordable price of 25 riyals, noting that the breakfast is good and a nice value. Guests have found the Ramadan breakfast to be especially beautiful. However, some reviewers describe the breakfast buffet as modest and limited, comparing it to hospital food with very few options. The presence of a large number of pilgrims has also contributed to an uncomfortable dining experience for some. There have been suggestions to increase the price of the buffet slightly to provide more variety. Overall, while some guests enjoy the provided breakfast, others have encountered issues with availability and communication regarding meal options.
Dinner
Dinner at Al Rayyan Towers 1 offers both highs and lows for guests. On the positive side, many guests have found the food to be delicious and clean. The hotel provides a convenient delivery service for iftar and suhoor, making it easy for guests to enjoy their meals in the comfort of their rooms.
However, there are some areas that require improvement. The food quality has been flagged by some as needing enhancement and the variety of dishes offered in the restaurant is limited. Guests have noted that the buffet often has very little food left and lacks a wide selection of dishes. Issues with portion sizes, such as only receiving a quarter piece of chicken per person, have also been mentioned. While the buffet is described as ordinary and functional for emergencies, improvements in both taste and cleanliness could enhance the overall dining experience at the hotel.
Rooms
At 'Al Rayyan Towers 1', guests consistently praised the rooms for their comfort, cleanliness and spaciousness. Many reviews highlighted the good room size and the pleasant views from the windows. Several remarked on the rooms being tidy and well-maintained. Amenities like kettles, refrigerators and irons were appreciated, contributing to a well-equipped stay. The quietness of the rooms was another positive point for many.
Despite the overwhelming positive feedback, there were a few areas of concern. Some guests felt that the room sizes were not consistent with expectations or suitable for the number of guests, particularly in smaller rooms. There were also occasional issues with cleanliness standards, such as old carpets and the need for rooms to be cleaned more thoroughly or without requiring guest permission. A handful of reviews mentioned that amenities for four people were lacking, needing to be provided instead of amenities for two.
Overall, while the rooms at Al Rayyan Towers 1 are generally considered very spacious, clean and comfortable, there is room for improvement in specific aspects, including consistent room size and maintaining cleanliness standards.
Beds
Al Rayyan Towers 1 presents a mixed picture when it comes to guest reviews of its beds. Positive feedback highlights that the beds are generally clean and comfortable with some guests specifically praising the comfortable mattresses and cozy pillows. However, positivity is shadowed by numerous complaints about the bed and mattress quality. Many guests found the mattresses hard and uncomfortable with several describing them as old and in need of renovation. There are also remarks on the beds being too high for elderly guests and several noted that supposedly double beds were actually two smaller beds pushed together, which affected comfort. The hotel could also improve the bed linen quality and ensure proper-sized duvets for the king-sized beds. While there are flashes of comfort, consistency in bed quality remains an area that needs attention.
Cleanliness
Al Rayyan Towers 1 consistently impresses its guests with a high standard of cleanliness across its premises. Many reviews highlight the general cleanliness of the hotel, noting that everything is well-maintained and orderly. The rooms, in particular, receive positive mentions for being very clean, spacious and comfortable, often described as organized and well-equipped with amenities.
Guests appreciate the clean and elegant environment with several noting the hotel’s detailed attention to cleanliness and the helpfulness of the cleaning staff. The overall ambiance of the hotel is described as both clean and quiet, making it a comfortable place for relaxation. The spacious rooms often offer great views and cater well to families and groups.
However, a few guests pointed out some inconsistencies in cleanliness, such as dirty carpets, unclean bathrooms and occasional issues with the cleaning service's promptness. Despite these isolated concerns, the majority of feedback underscores the hotel's dedication to cleanliness and the appreciation of its guests. Thus, Al Rayyan Towers 1 continues to stand out as a reliable and clean option for travelers.
Staff
The reviews for Al Rayyan Towers 1 consistently highlight the exceptional behavior and friendliness of the staff. Highly appreciated by guests, the employees are constantly described as friendly, cooperative and helpful. The reception team, in particular, is frequently noted for their politeness, respectfulness and professionalism. Specific staff members like Mr. Waseem, Mr. Akram Ahmed Abdo and Mr. Abdullah Al-Musay receive special mentions for their outstanding service and dedication.
Guests consistently emphasize the warm and welcoming atmosphere created by the staff, noting that their courteous behavior and prompt responses significantly enhance the overall experience. The service provided by both the receptionists and other hotel employees, including shuttle bus operators and maintenance staff, is praised as being not only efficient but also delivered with a smile.
In addition to their exceptional behavior, the staff's commitment to guest comfort and problem-solving abilities are also frequently highlighted. Whether it's ensuring timely transportation for prayers or simply maintaining cleanliness and order within the hotel, the staff's attention to detail and dedication to service excellence are evident.
While there are scattered mentions of less satisfactory experiences, these are vastly outnumbered by the overwhelmingly positive testimonials. Overall, the staff's outstanding cooperation, respectful treatment and friendly demeanor are major contributors to the hotel's commendable reputation among its guests.
Wi-Fi
Al Rayyan Towers 1 provides varying experiences with its Wi-Fi service. While some guests have noted excellent or fast internet, others have encountered issues such as weak or poor connections, especially in certain areas of the rooms or the hotel. The internet can sometimes be strong in specific spots but frustratingly inconsistent in others. Some reviews indicate that the Wi-Fi service is available in both rooms and the lobby. However, calls for improvement are prevalent as guests have experienced Wi-Fi being congested, cutting off or at times, completely unavailable. Although there are instances where the internet works well, overall, the Wi-Fi service leaves much to be desired for a consistently positive experience.
Parking
Guests of Al Rayyan Towers 1 generally appreciate the ample availability and convenience of the parking facilities. Free parking is a prominent advantage with numerous guests highlighting the spacious and secure parking spaces available within the premises. Many found the parking lots to be well-organized and equipped with security guards, ensuring a safe environment for their vehicles.
Reviews frequently mention that parking is adequate and easily accessible with some guests noting the efficient performance of parking attendants who guide them to vacant spots. The provision of private indoor parking and special parking for hotel residents adds an extra layer of convenience and security.
Despite the positive feedback, some guests did encounter issues. A few commented on the dark, unclear parking spaces without proper numbering, which led to confusion and, in some cases, congestion during peak hours. Additionally, there were isolated reports of incidents like car scratches and cleanliness concerns.
Overall, Al Rayyan Towers 1 offers substantial parking facilities that tend to meet guests' needs, ensuring a satisfactory parking experience with a few minor setbacks.
Family
Al Rayyan Towers 1 offers an excellent location with all the essentials required for a family stay, making it a family-friendly and safe choice for trips. The hotel is particularly great for kids, providing a comfortable and enjoyable environment. Guests commended the hotel for making it easy to access the Haram, which is a significant advantage for those performing Umrah rituals.
The staff, especially Abdullah Al-Mawlid and Abdullah Al-Sharif, received high praise for their helpfulness and quick responses. Check-in and check-out processes are efficient and parking facilities are ample, adding convenience for families traveling by car.
Rooms are generally spacious, comfortable and well-suited for families, although some guests noted that room sizes might not meet the needs of larger families. The hotel also provides good facilities for children and is highly recommended for family stays.
Overall, Al Rayyan Towers 1 is considered excellent and economical for family visits, offering a pleasant stay with clean facilities and attentive staff, making it a recommended choice for families visiting the Holy Mecca Sanctuary.
3 Star
Al Rayyan Towers 1 impresses many guests, often being described as a hotel that deserves more than its three-star rating. The overall consensus highlights excellent and outstanding services in every aspect, making it an amazing place to stay with all the required facilities. Visitors frequently mentioned the cleanliness of the hotel, drawing positive comparisons to many three-star rated accommodations.
The hotel is appreciated for its value for money with numerous reviews noting the reasonable and economical pricing, making it a good choice for families. Its location close to public services is also emphasized as an excellent aspect of the stay.
However, some areas of improvement are noted. The restaurant received criticism for not meeting the hotel's standard in terms of food type and quality. Additionally, the facilities were described as incomplete and non-free and the busses provided by the hotel were mentioned as needing improvement.
Despite these minor drawbacks, the overall sentiment remains highly positive with many guests describing their stay as comfortable and well worth every riyal paid. Some even suggest that the hotel warrants a four-star rating, owing to the high level of service provided.
No, فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1 doesn't have any pool.
No, a spa isn't available at فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1.
No, فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1 doesn't allow dogs.
No, parking facilities aren't available at فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1.
No, فندق أبراج الريان المكية Al Rayyan Makiya Towers Hotel 1 doesn't have a gym.