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Summary of reviewsDiouf Al Maqam Hotel 3 in Mecca is highly appreciated for its strategic location amidst the city's vibrant streets, offering an excellent balance of affordability, convenience, and access to essential amenities. Despite being slightly distanced from Al Masjid Al Haram, the hotel compensates with a reliable shuttle service that eases transportation to the mosque, albeit with occasional congestion during peak times.
Guests consistently report favorable experiences with the hotel's clean and spacious rooms, making it an ideal choice for families. The accommodations are well-maintained, featuring basic amenities and a cozy atmosphere, with air conditioning available for added comfort. The value-for-money proposition is frequently praised, along with the friendliness and efficiency of the hotel staff who receive commendations for their exceptional service and helpful demeanor.
Cleanliness stands out as a major highlight, with rooms, bathrooms, and common areas kept tidy and well-organized, enhancing the overall guest experience. The staff's professionalism and welcoming disposition further contribute to a positive stay.
While there are mixed reviews regarding the hotel's Wi-Fi service, with some guests experiencing inconsistent connections, this is a minor setback amidst the generally high satisfaction with the hotel's facilities and services.
The hotel is particularly welcoming to families, providing a comfortable environment during visits, especially during Ramadan. Guests appreciate the family-oriented facilities and efficient amenities like elevators and shuttle buses, which enhance their stay. Additionally, the hotel offers good value for money, making it a top choice for budget-conscious travelers, particularly for those prioritizing convenience and accessibility to religious sites.
Overall, Diouf Al Maqam Hotel 3 offers clean, comfortable accommodations with excellent service at an attractive price point, appealing to both individual travelers and families visiting Mecca for religious purposes. Despite some areas for improvement, such as Wi-Fi consistency and minor maintenance issues, the hotel's well-regarded location, cleanliness, and supportive staff make it a desirable option for many guests. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Accessible Hotel
Room Types
Triple Room with Private BathroomOffering free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a bidet. The triple room offers air conditioning, a wardrobe, an electric kettle, a flat-screen TV, as well as city views. The unit has 3 beds.
Quadruple Room with Private BathroomOffering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower, a bath and a bidet. The quadruple room offers air conditioning, a wardrobe, an electric kettle, a flat-screen TV, as well as city views. The unit offers 4 beds.
Family Room with Private BathroomFeaturing free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a bath and a bidet. The family room features air conditioning, a wardrobe, an electric kettle, a flat-screen TV, as well as city views. The unit has 5 beds.
Two-Bedroom SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a bath. This suite has a wardrobe, an electric kettle, a flat-screen TV and city views. The unit offers 5 beds.
About فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram
License: 10007473
Guest Reviews
Location
Diouf Al Maqam Hotel 3 enjoys a generally favorable reputation regarding its location, set against the backdrop of Mecca's bustling streets. While the hotel is positioned a bit further from Al Masjid Al Haram, with distances typically reported between 2 to 4 kilometers, it compensates for this with a consistent and convenient shuttle bus service. This transport operates frequently, ensuring guests have easy access to the mosque, notwithstanding some minor complaints about its drop-off point and limited capacity during peak times.
The surrounding area of the hotel is vibrant, with an abundance of shops, cafes, and essential services within easy reach, making it a practical choice for travelers. It's especially well-situated for visits during the busy Ramadan period, where proximity to local amenities becomes a significant advantage. Furthermore, guests consistently commend the hotel for its appealing price-to-quality ratio, cleanliness, and the helpfulness of its staff, which enhances the overall experience despite the distance to the holy site.
In essence, Diouf Al Maqam Hotel 3 provides a strategic base for guests looking to balance affordability, access to local conveniences, and manageable transportation options to the Grand Mosque.
Rooms
Diouf Al Maqam Hotel 3 offers a comforting stay with its clean and well-maintained accommodations. Guests frequently praise the spaciousness of the rooms, making them ideal for family stays, with the ability to comfortably accommodate up to four people. The rooms are noted for their cleanliness, complete with en-suite bathrooms and basic amenities. The furnishing and decor, while somewhat dated, provide a cozy and homely atmosphere, with air conditioning adding to the comfort. A key highlight of the hotel is its reasonable pricing, often mentioned in reviews as good value for money.
The hotel's commitment to maintaining a tranquil and safe environment is also appreciated. However, some reviewers have pointed out drawbacks such as minor hygiene issues, including occasional sightings of cockroaches, and inconsistencies in daily room cleaning. A common concern is the shower, which has issues with water drainage in the soap dish. The beds, although generally comfortable, have been mentioned as short for some guests. Despite these, many guests find the overall experience satisfactory, with polite and friendly staff contributing positively to their stay. While the location is a bit distant from the holy mosque, the presence of bus services helps bridge this gap, although some guests have noted challenges with bus scheduling and staff behavior.
Beds
Diouf Al Maqam Hotel 3 offers varied experiences when it comes to bed comfort. Many guests find the beds super comfortable, contributing to a pleasant stay. The mattresses are noted for their cleanliness, adding to the overall comfort of the beds. Despite these positive aspects, some visitors mention discomfort with smaller bed sizes and outdated pillows that have an odor. The majority of guests appreciate the cleanliness and general comfort of the beds, although a few express a desire for larger, king-size options to further enhance their experience.
Cleanliness
Diouf Al Maqam Hotel 3 has garnered extensive praise for its exceptional cleanliness, standing out as a focal point of satisfaction among guests. The hotel is consistently described as clean and well-maintained across various aspects, including rooms, bathrooms, and common areas. This commitment to cleanliness contributes significantly to the comfort and pleasant stay that guests experience. The rooms are notably spacious and tidy, often mentioned alongside their comfortable ambiance—which is well-suited for relaxation after a busy day.
Staff behavior also receives favorable comments, noted for their respectful and cooperative attitude, complementing the cleanliness and overall service quality. This positive interaction with the staff enhances the stay for many, making guests feel welcome and attended to.
Additionally, despite some complaints such as occasional unpleasant smells or dusty surfaces, the majority of reviews highlight the meticulous attention to cleanliness and organization. The hotel provides good value for money, with cleanliness often emphasized as a key reason for high satisfaction.
Overall, Diouf Al Maqam Hotel 3 offers a clean and organized environment, which proves to be a significant attribute for guests, contributing to a favorable overall impression and value for the price.
Staff
Diouf Al Maqam Hotel 3 has received numerous praises for its staff's excellence and professionalism. Guests noted the very good reception experience, including the ease of check-in and check-out, which is handled with efficiency and speed. The staff is frequently described as attentive, helpful, and available 24 hours a day, offering exceptional customer service. Many individuals highlighted their friendly and cooperative demeanor, with a strong sense of courtesy, respect, and sophisticated interactions. Several staff members, such as Mr. Ali, Rawan, Kazem, and Issam, were commended for their outstanding hospitality and polite manners. The hotel employees consistently present themselves as welcoming and skilled, ensuring a pleasant stay for guests by quickly addressing issues and providing necessary services. Additionally, the cleanliness staff, including figures like Mr. Kazem Al-Azhari, were noted for their exceptional dedication and high ethics. The overall atmosphere created by Diouf Al Maqam’s team is one of warmth and professionalism, beautifully complementing the facility’s cleanliness and convenient shuttle service to nearby attractions.
Wi-Fi
Diouf Al Maqam Hotel 3 receives mixed reviews regarding its Wi-Fi and internet services. While some guests appreciate the internet speed and describe it as very good, others report encountering frequent disruptions and slow connections, particularly within hotel rooms. A recurring concern is the weak or poor Wi-Fi signal, which occasionally fails to work at all or does not reach all areas of the hotel. Despite availability, some guests experience a lack of stable internet access. Although the internet service seems to function well for some, improving the consistency of the connection could enhance the overall guest experience.
Family
Diouf Al Maqam Hotel 3 emerges as a welcoming haven for families visiting Makkah, especially during the spiritually significant month of Ramadan. Its family-friendly atmosphere is evident in various commendations, particularly for those traveling with elderly members of the family. The hotel facilities are designed to accommodate families comfortably, providing ample elevators during peak hours and ensuring easy travel with shuttle buses to the mosque every half hour. Guests appreciate the cleanliness and overall service, highlighting the care and friendliness of the staff, which enhances the experience for families. Furthermore, the onsite coffee and gift shops offer convenience for guests seeking to unwind or pick up mementos. While the pricing is noted as being very acceptable, it's the excellent service and comfortable environment that makes guests return to the hotel for their stays in Makkah. The hotel’s efficient transportation system and family-centric amenities contribute to a hassle-free umrah experience, leaving a positive impression on families visiting for religious purposes.
3 Star
Diouf Al Maqam Hotel 3 offers remarkable value for visitors seeking affordable yet clean and comfortable lodging near the Haram. While the guest reviews reveal some confusion about its star rating—advertised as three stars despite being officially rated as one star by the Ministry of Tourism—many guests feel the hotel's facilities and services indeed merit a higher classification. Guests frequently praise the hotel for its cleanliness, cooperative staff, and overall organization, making it a popular choice for family stays.
The hotel's location provides convenient access to religious sites, complemented by a complimentary shuttle service to the Haram, which is highly appreciated by visitors. This service, along with reasonable and often praised pricing, makes it a particularly good choice for pilgrims. Many guests note the excellent price-performance ratio, describing the accommodation as a spectacular bargain that exceeds expectations.
With its combination of comfort, cleanliness, and helpful staff, Diouf Al Maqam Hotel 3 frequently exceeds its purported classification, with several guests expressing eagerness to return for future visits. For budget-conscious travelers prioritizing location and value, this hotel offers a compelling option.
Accessible
Diouf Al Maqam Hotel 3 offers a commendable transportation solution for those with mobility challenges. Guests enjoyed the availability of a 24/7 shuttle bus service facilitating travel to and from the Haram and the holy mosque, alleviating the strain of walking longer distances. This complimentary transportation option was appreciated for its around-the-clock convenience, providing ease of access to the famous sites. Despite the necessity to avoid peak hours for optimal service experience, the shuttle is a valuable amenity, enhancing the hotel's appeal in terms of convenience and accessibility, and contributing to its reputation for value for money. However, potential visitors should consider the hotel's location, as it requires a 15-minute walk to the nearest Pakistani hotel, and weigh this against the benefits of the travel services provided. There are some minor maintenance issues, as noted with one of the wardrobe doors, and the absence of certain in-room services like tea or coffee, but overall, the transportation features stand out as a significant positive aspect of staying at Diouf Al Maqam Hotel 3.
No, فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram doesn't have any pool.
No, a spa isn't available at فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram.
No, فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram doesn't allow dogs.
No, parking facilities aren't available at فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram.
No, فندق ضيوف المقام 3 توصيل مجاني للحرم - Diouf Al-Maqam Hotel Free shuttle service to the Haram doesn't have a gym.