فندق واحة المسك Wahat Almisk Hotel
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Summary of reviewsفندق واحة المسك Wahat Almisk Hotel leaves a predominantly positive impression with certain areas needing improvement. The hotel's strategic location is highly praised for its proximity to the Masjid al-Haram, making it a convenient choice for many visitors. Guests appreciate the accessible city services and transportation options, including nearby metro stations and bus stops. The route to the Haram is notably less crowded, providing a peaceful journey for worshippers. While some mention the distance as a potential challenge, especially for elderly guests, the overall accessibility and reasonable pricing enhance the hotel's attractiveness.
The rooms at فندق واحة المسك Wahat Almisk Hotel receive commendable reviews for their cleanliness and efficient service with staff promptly responding to requests for amenities like kettles and towels. The positive feedback highlights clean, well-arranged rooms and new furniture. However, small room sizes, occasional maintenance issues and inconsistent room service are areas needing attention. Guests have reported problems such as unpleasant odors, dirty carpets and occasional power outages.
Cleanliness is generally perceived as a strong suit for the hotel with many guests noting well-maintained rooms and common areas. The quiet environment and excellent staff service contribute to a relaxing stay. Despite some complaints about dirty carpets, unpleasant odors and instances of cockroaches and bed bugs, many guests appreciate the clean environment. Improved housekeeping services could further enhance guest satisfaction.
Staff interactions have garnered mixed reviews. Several guests praise the politeness and helpfulness of specific staff members, contributing to a positive guest experience. However, there are reports of rude and unhelpful behavior from some employees, particularly at the reception desk. Enhancing staff training and customer service could ensure a consistently pleasant stay for all guests.
The hotel’s Wi-Fi service receives mixed feedback; while some guests find it adequate, others face issues with connectivity and accessibility. Parking presents significant challenges, as the hotel lacks private parking spaces and available paid parking options can be costly and inconvenient.
When it comes to beds, opinions are divided. Some guests praise the comfort and availability of extra beds, while others criticize the mattresses and pillows, describing them as old and uncomfortable. Cleanliness concerns with bed linens also emerged, impacting overall comfort.
In summary, فندق واحة المسك Wahat Almisk Hotel stands out for its strategic location, cleanliness and reasonable pricing. Addressing concerns related to room maintenance, staff service, Wi-Fi, parking and bed comfort could significantly enhance the guest experience and solidify the hotel's reputation as a comfortable and convenient choice near the Haram.
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The rooms at فندق واحة المسك Wahat Almisk Hotel receive commendable reviews for their cleanliness and efficient service with staff promptly responding to requests for amenities like kettles and towels. The positive feedback highlights clean, well-arranged rooms and new furniture. However, small room sizes, occasional maintenance issues and inconsistent room service are areas needing attention. Guests have reported problems such as unpleasant odors, dirty carpets and occasional power outages.
Cleanliness is generally perceived as a strong suit for the hotel with many guests noting well-maintained rooms and common areas. The quiet environment and excellent staff service contribute to a relaxing stay. Despite some complaints about dirty carpets, unpleasant odors and instances of cockroaches and bed bugs, many guests appreciate the clean environment. Improved housekeeping services could further enhance guest satisfaction.
Staff interactions have garnered mixed reviews. Several guests praise the politeness and helpfulness of specific staff members, contributing to a positive guest experience. However, there are reports of rude and unhelpful behavior from some employees, particularly at the reception desk. Enhancing staff training and customer service could ensure a consistently pleasant stay for all guests.
The hotel’s Wi-Fi service receives mixed feedback; while some guests find it adequate, others face issues with connectivity and accessibility. Parking presents significant challenges, as the hotel lacks private parking spaces and available paid parking options can be costly and inconvenient.
When it comes to beds, opinions are divided. Some guests praise the comfort and availability of extra beds, while others criticize the mattresses and pillows, describing them as old and uncomfortable. Cleanliness concerns with bed linens also emerged, impacting overall comfort.
In summary, فندق واحة المسك Wahat Almisk Hotel stands out for its strategic location, cleanliness and reasonable pricing. Addressing concerns related to room maintenance, staff service, Wi-Fi, parking and bed comfort could significantly enhance the guest experience and solidify the hotel's reputation as a comfortable and convenient choice near the Haram.
Hotel for Honeymoon
Family Friendly Hotel
Accessible Hotel
3-Star Hotel
About فندق واحة المسك Wahat Almisk Hotel
License: 10007784
Guest Reviews
Location
Accessibility is another strong point with the hotel being close to city services and transportation options, including metro stations and bus stops right in front. This accessibility makes it easier for guests to navigate the area and reach the hotel without much hassle.
Guests appreciate that the location, while relatively close to the Haram, provides a less crowded route with spacious squares for worshippers. The hotel is also noted for its proximity to the holy mosque and other amenities such as nearby restaurants and markets.
Despite its advantages, some reviews remark on the distance being potentially challenging for elderly guests and the occasional long walk from bus drop-off points. Additionally, a few mentioned room cleanliness as a concern.
Overall, the combination of a convenient, quiet location with accessible city services and reasonable prices has left a largely favorable impression. The hotel's newness and clean facilities further enhance its appeal for visitors seeking a comfortable stay near the Haram.
Rooms
However, numerous reviews mention small room sizes with some guests finding the space cramped and not ideal for larger groups. Several others noted that the bathrooms are also quite compact. Issues with room conditions were frequently mentioned, such as unpleasant odors, dirty carpets, ripped or burnt carpet and occasional power cuts.
Guest services appear to be inconsistent with reports of inadequate room service and maintenance. Some visitors found the service at the reception desk lacking and others had to make multiple calls for their needs to be addressed. The utilities seemed to be another pain point; there were mentions of insufficient hot water, no toiletries provided and instances of malfunctioning room lighting and heating systems.
In summary, while فندق واحة المسك Wahat Almisk Hotel offers clean and well-arranged rooms at a reasonable value, its small room sizes, occasional maintenance issues and inconsistent service can detract from the overall experience.
Beds
However, there are several concerns raised by guests. Some describe the mattresses as horrible and old with pillows being thin, lumpy and generally unsatisfactory. Issues with bed linens sliding and being dirty have been pointed out frequently. Additionally, some guests found the beds too small and uncomfortable with specific complaints about bed size and bed covers not being clean. Overall, while the pricing and location are appreciated, the comfort and cleanliness of the beds leave much to be desired.
Cleanliness
However, there are mixed reviews concerning cleanliness standards. Some guests reported issues such as dirty carpets, unclean bed covers and bathrooms with mold. Others noticed unpleasant odors in corridors and some rooms with instances of cockroaches and bed bugs significantly detracting from the stay. Housekeeping services appear inconsistent with reports of rooms not being cleaned after each guest and a lack of attention to detail such as providing towels.
The facilities and reasonable pricing receive praise and the new furniture is a plus. Despite some negative feedback about cleanliness, many guests found their experience enjoyable and appreciated the clean environment overall. Improved cleanliness services could greatly enhance the hotel's reputation, addressing issues like smelly carpets, insect infestations and the availability of clean towels to meet the expectations of all guests.
Staff
On the other hand, a significant number of reviews pointed out issues with staff behavior and attitude. Some guests described the employees as rude, unhelpful and unresponsive with particular criticism leveled at the reception team for their lack of professionalism and poor handling of requests. Instances of unpleasant welcomes, bad attitudes and uncooperative behavior were not uncommon.
Despite these challenges, the hotel's overall service included good cleanliness and housekeeping, which contributed to a comfortable stay for many. The price-performance ratio, especially given the hotel's proximity to the Haram, was appreciated by budget-conscious travelers.
In conclusion, while فندق واحة المسك Wahat Almisk Hotel boasts a team that has received commendations for their excellent manners and helpfulness, it also faces criticism that suggests a need for improvement in staff training and customer service to ensure a consistently positive guest experience.
Wi-Fi
Parking
No, فندق واحة المسك Wahat Almisk Hotel doesn't have any pool.
No, a spa isn't available at فندق واحة المسك Wahat Almisk Hotel.
No, فندق واحة المسك Wahat Almisk Hotel doesn't allow dogs.
No, parking facilities aren't available at فندق واحة المسك Wahat Almisk Hotel.
No, فندق واحة المسك Wahat Almisk Hotel doesn't have a gym.
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