Masaya Medellin
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Summary of reviewsMasaya Medellin receives overwhelmingly positive reviews, largely attributed to its prime location, modern facilities and exceptional service. Situated in the heart of the vibrant El Poblado neighborhood, the hotel is perfectly positioned for guests to explore the best of Medellin's bars, restaurants, shops and nightlife. The proximity to the Poblado metro station and key attractions like Parque Lleras and Provenza further enhances its appeal, providing both convenience and security.
The property’s modern facilities, including a rooftop terrace with breathtaking views, a pool and a bar, are frequently highlighted as perfect spots for relaxation. The breakfast stands out for its quality, variety and generous portions with complimentary offerings often praised for excellent value and attentive service from staff members like Juan José and Hader.
Dinner options also receive high marks with guests enjoying the delicious food, particularly the burgers and the vibrant atmosphere of the rooftop bar and pool area. Activities like yoga and cooking workshops enhance the guest experience, making Masaya Medellin a lively place to stay and dine.
Accommodations at Masaya Medellin cater to various preferences with a mix of private rooms and dormitories. The private rooms are noted for their spaciousness, modern design and fantastic views, while the dormitories offer comfort and privacy with capsule-style beds and large lockers. Some minor issues such as occasional noise in shared rooms and a need for better maintenance in certain areas do surface, but overall, the accommodations are comfortable and well-received.
Masaya Medellin is commended for its high standards of cleanliness with daily cleaning of dormitories, bathrooms and common areas ensuring a spotless, welcoming environment. The diligent cleaning staff significantly contribute to the positive guest experience, although occasional lapses in bathroom maintenance and pest issues are noted.
The hotel’s staff is frequently praised for their friendliness, attentiveness and professionalism, contributing to a hospitable and welcoming atmosphere. Minor inconsistencies in service are occasionally reported, yet the overall interaction with staff significantly enhances the stay.
The Wi-Fi service at Masaya Medellin generally meets guests' expectations, particularly in the co-working space, which is ideal for digital nomads. Some reported occasional slow speeds and connectivity issues, but these are exceptions rather than the norm.
One of the standout features is the rooftop pool, providing stunning city views and a relaxing ambiance. Despite occasional crowding, the well-maintained pool, jacuzzi and rooftop bar receive high praise, making the rooftop terrace a major highlight.
Overall, Masaya Medellin offers a unique blend of hostel charm and hotel luxury, making it a highly recommended destination. Its fantastic location, modern facilities, exceptional cleanliness and friendly, helpful staff create a memorable and comfortable experience for travelers exploring the vibrant city of Medellin.
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The property’s modern facilities, including a rooftop terrace with breathtaking views, a pool and a bar, are frequently highlighted as perfect spots for relaxation. The breakfast stands out for its quality, variety and generous portions with complimentary offerings often praised for excellent value and attentive service from staff members like Juan José and Hader.
Dinner options also receive high marks with guests enjoying the delicious food, particularly the burgers and the vibrant atmosphere of the rooftop bar and pool area. Activities like yoga and cooking workshops enhance the guest experience, making Masaya Medellin a lively place to stay and dine.
Accommodations at Masaya Medellin cater to various preferences with a mix of private rooms and dormitories. The private rooms are noted for their spaciousness, modern design and fantastic views, while the dormitories offer comfort and privacy with capsule-style beds and large lockers. Some minor issues such as occasional noise in shared rooms and a need for better maintenance in certain areas do surface, but overall, the accommodations are comfortable and well-received.
Masaya Medellin is commended for its high standards of cleanliness with daily cleaning of dormitories, bathrooms and common areas ensuring a spotless, welcoming environment. The diligent cleaning staff significantly contribute to the positive guest experience, although occasional lapses in bathroom maintenance and pest issues are noted.
The hotel’s staff is frequently praised for their friendliness, attentiveness and professionalism, contributing to a hospitable and welcoming atmosphere. Minor inconsistencies in service are occasionally reported, yet the overall interaction with staff significantly enhances the stay.
The Wi-Fi service at Masaya Medellin generally meets guests' expectations, particularly in the co-working space, which is ideal for digital nomads. Some reported occasional slow speeds and connectivity issues, but these are exceptions rather than the norm.
One of the standout features is the rooftop pool, providing stunning city views and a relaxing ambiance. Despite occasional crowding, the well-maintained pool, jacuzzi and rooftop bar receive high praise, making the rooftop terrace a major highlight.
Overall, Masaya Medellin offers a unique blend of hostel charm and hotel luxury, making it a highly recommended destination. Its fantastic location, modern facilities, exceptional cleanliness and friendly, helpful staff create a memorable and comfortable experience for travelers exploring the vibrant city of Medellin.
Hostel with Outdoor Pool
This hotel is listed among the best hotels with pools in Medellín.
Hostel Taking Steps Towards Sustainability
Dog Friendly Hostel
Hostel with Swimming Pool
Outdoor Pool
Accessible Hostel
Hostel for Yoga
4-Star Hostel
About Masaya Medellin
License: 93095
Guest Reviews
Location
El Poblado is noted for being one of Medellin's safest and wealthiest areas, providing a secure environment while being in proximity to key attractions like Parque Lleras and Provenza. The hotel's location affords visitors the convenience of having everything from dining and entertainment to banks and cafes within walking distance.
Guests have also lauded the property's modern facilities, including a rooftop terrace with stunning views, a pool and a bar, which serve as perfect spots for relaxation after a day of exploration. With such a strategic and appealing location, Masaya Medellin ensures that visitors can enjoy the best sights and sounds Medellin has to offer.
Breakfast
Service-wise, the breakfast staff, especially individuals like Juan José and Hader, have been commended for their courteous and attentive service. The breakfast is often included in the room rate, which guests have appreciated as it offers good value for money and a convenient start to their day. The ability to customize breakfast to individual preferences has also been positively highlighted.
However, some guests have pointed out areas for improvement. Criticisms include the limited variety in the breakfast options, slow service at times and occasional issues with specific items such as industrial juice or insipid coffee. Additionally, some guests felt that the breakfast was a bit light or basic and would benefit from more variety and larger portions.
Overall, despite minor drawbacks, the breakfast at Masaya Medellin stands out as a significant positive aspect of the stay, contributing to the overall enjoyable experience at the hotel.
Dinner
However, some reviews mention that the prices at the restaurants can be on the higher side and a few guests felt that the food was not always up to par. Service issues were noted, such as slow deliver times and occasional staff rudeness during dinner hours. Despite these occasional drawbacks, the overall sentiment is positive, emphasizing the range of delicious food options and the enjoyable dining experience at Masaya Medellin. The hotel's additional activities like yoga and cooking workshops further enhance the guest experience, making it a lively place to stay and dine.
Rooms
The dormitories are described as comfortable with privacy curtains and large lockers, making them a great choice for budget travelers. The capsule-style beds are particularly noted for their comfort and privacy. However, some shared rooms have been reported as hot and noisy with fans not always providing sufficient cooling.
Private rooms, while comfortable and spacious, are sometimes considered overpriced. Some guests experienced issues like stained sheets, humidity problems or furniture that didn’t match the advertised descriptions. Rooms were also occasionally reported as not being cleaned daily, which could be a downside for some visitors.
Amenities like the rooftop pool and stunning city views are memorable highlights for many guests. Common areas are well-maintained and provide a lively atmosphere. On the downside, missing basic items like mirrors, hygiene products or a safe box in some rooms can be a minor inconvenience.
Overall, Masaya Medellín is lauded for its friendly staff, great location and a blend of comfort and style in both private and shared accommodations, though some maintenance and additional amenities might enhance the guest experience further.
Beds
However, some guests experienced discomfort, particularly with the hardness of the mattresses, comparing them to concrete. Shared rooms drew criticism for being cramped, hot and sometimes noisy due to loud fans. There were also concerns about cleanliness with a few guests mentioning that the beds were not properly cleaned. Despite these issues, the overall sentiment leaned more favorably towards the comfort and privacy of the beds in many instances.
Cleanliness
However, while the general cleanliness is laudable, there are a few isolated concerns. Some visitors have reported occasional lapses in bathroom maintenance and instances of pests, which detract slightly from the overall experience. On a few occasions, certain rooms and a sometimes unclean pool were flagged by guests for needing more rigorous cleaning.
Despite these minor issues, the overall sentiment is overwhelmingly positive. The cleaning staff is frequently praised for their diligent work, contributing to an environment that many guests find exceptionally clean and welcoming. The hostel itself is described as immaculate with one visitor even labeling it the cleanest they've ever stayed in. With such glowing feedback and a friendly, attentive staff, Masaya Medellin secures its reputation as a well-kept, comfortable place to stay in the vibrant city of Medellin.
Staff
However, some reviews did mention inconsistencies with occasional reports of less friendly or helpful interactions, especially from some reception and bar staff. Despite these occasional hiccups, the overall sentiment towards the staff remains highly positive with many guests affirming that the team significantly contributed to their enjoyable experience at the hotel.
In terms of facilities and service, guests appreciated the clean, well-maintained common areas and efficient room service. The breakfast service also earned favorable mentions, though some guests wished for more variety. The vibrant atmosphere, along with activities and local tours arranged by the hotel, were additional highlights often mentioned.
Overall, while there are areas for minor improvements, the friendly and accommodating nature of the staff at Masaya Medellin, combined with excellent facilities, leaves a strong impression of a hospitable and welcoming destination.
Wi-Fi
For those working remotely, fast, secure and reliable Wi-Fi is available, meeting the expectations of guests who need to maintain productivity. Multiple reviews highlight the great internet speed, perfect for tasks requiring stable connectivity.
However, some inconsistencies have been noted. A few guests reported occasional slow speeds and connectivity issues, particularly in the co-working space and some rooms. Despite these issues, the Wi-Fi generally works well across the hostel, enabling a seamless online experience most of the time.
In summary, while there are mixed reviews regarding the Wi-Fi, Masaya Medellin largely provides a dependable internet service that caters efficiently to digital nomads and remote workers.
Pool
Guests appreciate the spacious jacuzzi, often lauding its cleanliness and the stunning views it offers. Despite occasional mentions of crowding, particularly during peak times, the rooftop deck remains a favorite for its beautiful and serene environment. The heated pool is especially popular, providing a comfortable swimming experience regardless of the weather.
While there have been instances of cleanliness issues and the pool being crowded or closed, these seem to be exceptions rather than the rule. Most reviews emphasize positive experiences with many guests impressed by the rooftop's well-equipped and aesthetically pleasing setup. The pool and terrace consistently receive high marks for contributing to the facility's superb ambiance, making the rooftop at Masaya Medellin a major highlight for travelers seeking both relaxation and remarkable city views.
4 Star
The accommodations range from super small rooms to superior, spacious and luxurious ones, aligning well with its four-star rating. Despite being a hostel run by young people, it offers services and amenities comparable to those of a high-quality hotel, including a fantastic pool and jacuzzi. Guests often comment on the modern and inclusive design of communal areas, making it easy to meet people.
Breakfasts are delicious and the overall value for money is frequently highlighted as excellent. While some find the prices slightly high, many agree that the luxurious feel and excellent facilities justify the cost. The property’s standout features include its fantastic location, interior design and superior cleanliness. Overall, Masaya Medellin is widely recommended for its wonderful setup and premium feel.
Outdoor Pool
The terrace itself is frequently praised for its social vibe with common areas that foster a friendly and welcoming atmosphere. The rooftop bar complements the pool perfectly, offering refreshing drinks and an excellent spot to mingle. The breathtaking views and clean, well-maintained facilities further enhance the overall experience.
Located in the vibrant El Poblado neighborhood, the hotel is conveniently close to numerous shops and restaurants, adding to its appeal. Despite some minor issues like occasional weather disruptions or the pool's size, the overwhelmingly positive feedback highlights the rooftop pool as a prime feature making Masaya Medellin a fantastic place to stay.
Luxury
The facilities are modern and stylish, complete with a pristine rooftop pool, beautiful architecture and amazing decor. The common areas are stylish and comfortable, complementing the luxury feel that permeates the entire property. The hostel is well-organized and boasts top-notch amenities including a spa, a private summit and some of the best showers guests have ever experienced.
Guests frequently highlight the hostel's exceptional bar and luxurious food and drinks, alongside the numerous activities available on-site. The hostel's location is ideal, contributing to its status as a top choice for travelers. Moreover, the friendly and international atmosphere makes it a great place to meet people while enjoying high-end accommodations at an affordable price.
Whether staying in budget rooms or luxurious private suites, visitors can expect the comfort and cleanliness of a five-star hotel. Masaya Medellin seamlessly combines luxury with affordability, making it an excellent destination for travelers seeking both opulence and value.
Yes, Masaya Medellin has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Masaya Medellin.
Yes, Masaya Medellin welcomes dogs.
No, parking facilities aren't available at Masaya Medellin.
No, Masaya Medellin doesn't have a gym.
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