Grand Al Safi Hotel
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Summary of reviewsThe Grand Al Safi Hotel in Medina receives significant praise for its prime location near the Prophet's Mosque, making it extremely convenient for visitors. Guests appreciate the easy walking distance to various amenities such as prayer rooms, shops and bus stops. The modern, clean rooms and professional staff contribute positively to the overall experience, although the surrounding area can be busy at times.
The hotel's breakfast experience is generally appreciated for its quality and affordability despite the lack of a complimentary offering, which has drawn some criticism. Dinners have room for improvement with guests highlighting issues such as limited availability, high prices and lack of variety. The absence of in-house dining options for individual travelers and the occasional spread of food smells are other noted concerns.
While the rooms are described as clean, comfortable and equipped with modern amenities, their small size can be an issue, especially for families or multiple occupants. Complaints also exist regarding old or broken furniture, noise disturbances and inadequate room amenities like coffee makers and sufficient fridge space.
Cleanliness is consistently highlighted as a strong point with daily housekeeping ensuring a spotless environment. The staff receives remarkable praise for their friendliness, professionalism and efficiency with specific mentions of exceptional service from certain employees. Guests appreciate small gestures such as complimentary Arabian coffee and dates, adding to the welcoming atmosphere.
The Wi-Fi generally performs well, although some guests experienced weak signals on higher floors. Family stays are positively reviewed due to the hotel's organized and family-friendly environment, although the limited space can make rooms feel cramped when accommodating additional beds.
Bed comfort receives mixed reviews; while cleanliness and availability of extra beds are noted positively, issues with hard pillows and small bed sizes detract from the overall comfort.
In summary, Grand Al Safi Hotel stands out for its exceptional location, cleanliness and professional staff, making it a recommended choice for travelers seeking comfort and convenience despite some areas for improvement in its dining services and room amenities.
The hotel's breakfast experience is generally appreciated for its quality and affordability despite the lack of a complimentary offering, which has drawn some criticism. Dinners have room for improvement with guests highlighting issues such as limited availability, high prices and lack of variety. The absence of in-house dining options for individual travelers and the occasional spread of food smells are other noted concerns.
While the rooms are described as clean, comfortable and equipped with modern amenities, their small size can be an issue, especially for families or multiple occupants. Complaints also exist regarding old or broken furniture, noise disturbances and inadequate room amenities like coffee makers and sufficient fridge space.
Cleanliness is consistently highlighted as a strong point with daily housekeeping ensuring a spotless environment. The staff receives remarkable praise for their friendliness, professionalism and efficiency with specific mentions of exceptional service from certain employees. Guests appreciate small gestures such as complimentary Arabian coffee and dates, adding to the welcoming atmosphere.
The Wi-Fi generally performs well, although some guests experienced weak signals on higher floors. Family stays are positively reviewed due to the hotel's organized and family-friendly environment, although the limited space can make rooms feel cramped when accommodating additional beds.
Bed comfort receives mixed reviews; while cleanliness and availability of extra beds are noted positively, issues with hard pillows and small bed sizes detract from the overall comfort.
In summary, Grand Al Safi Hotel stands out for its exceptional location, cleanliness and professional staff, making it a recommended choice for travelers seeking comfort and convenience despite some areas for improvement in its dining services and room amenities.
Family Friendly Hotel
Guest Reviews
The Grand Al Safi Hotel has garnered extensive praise for its exceptional location near the Prophet's Mosque in Medina. Guests consistently highlight that the hotel is within a short walking distance to this revered site with estimates ranging from 2 to 10 minutes on foot. Many reviewers also appreciate that the hotel is near several important amenities, including the women's prayer rooms, shops and bus stops, making it convenient for visitors. Multiple mentions emphasize the hotel's clean and modern rooms and the supportive and professional staff, which all add to the overall positive experience. Despite some mentions of potentially busy surroundings, the hotel's prime location remains a standout feature, offering easy access to the Prophet's Mosque and other key sites in the central area.
The breakfast experience at the Grand Al Safi Hotel has received mixed feedback from guests. While the hotel restaurant offers both breakfast and dinner, many guests have lamented the lack of complimentary breakfast included in the room rate. The breakfast buffet, when available, is praised for its reasonable variety and affordability. Some guests have noted that the buffet is sometimes exclusively provided to group bookings, leaving individual travelers without this option, which many find unfair. Issues such as the absence of drinking water and slow service during busy times have also been mentioned. On the positive side, despite the extra cost, the quality and price of the breakfast buffet have been viewed favorably by some guests. However, the overall sentiment suggests that more variety and a more inclusive policy would significantly improve the guest experience.
The dinner experience at the Grand Al Safi Hotel appears to have some room for improvement according to guest reviews. Many guests noted the high price point and expressed that a complimentary breakfast would be desirable given the cost. The hotel does not offer a walk-in restaurant for guests, making dining options somewhat limited. This is further compounded by the lack of nearby restaurants, indicating that guests might need to explore the area to find alternative dining options.
Guests also mentioned that the hotel only provides dinner for group bookings, which leaves couples and individual travelers without in-house dining choices. The food available is mostly Turkish and some guests felt that offering a more continental menu would be beneficial. Additionally, the restaurant’s proximity to the lobby leads to food smells spreading throughout the area, which some guests found bothersome.
Concerns were also raised about the quality of the food and the level of service in the restaurant with several reviews mentioning that the restaurant service was bad and that the overall food quality was less than satisfactory. The lack of a room service menu also means that guests cannot conveniently order food to their rooms, adding to the inconvenience.
Overall, while the hotel itself met expectations for some guests, the dinner service fell short in several key areas, from limited availability and choice to unsatisfactory food quality and service.
The rooms at Grand Al Safi Hotel receive mixed feedback from guests. On a positive note, many guests highlight the rooms as very clean, comfortable and well-appointed with all necessary amenities. The recent refurbishments have been appreciated and the hotel offers a quiet and safe environment suitable for families. Additionally, some rooms have been praised for their spaciousness and good value for money with certain guests mentioning their delight at receiving free upgrades to larger rooms.
However, a recurring issue is the small size of many rooms, which several guests found cramped and uncomfortable, especially for multiple occupants. The cleanliness of the corridors and the attentiveness of the cleaning staff drew some criticism with reports of old and broken furniture. There were also complaints about room amenities not being as pictured online and the lack of basic provisions like coffee makers or sufficient fridge space. Lastly, a few reviews pointed out noise issues and uncomfortable mattresses, suggesting areas where improvements are needed. Overall, while cleanliness and comfort are strong points, the size and maintenance of the rooms could benefit from further enhancement.
The Grand Al Safi Hotel's beds receive mixed feedback from its guests. Positively noted, many guests find the beds to be pretty comfortable and commend the clean and new mattresses available in the rooms. A few guests highlight that the bed was very comfortable and that there was a nice, extra bed available.
However, several reviews point out issues with bed size and comfort. Guests mention that the beds are often small and the pillows tend to be quite hard and uncomfortable. Some individuals also report the springs of the mattresses causing discomfort. Other remarks include the need for bed direction adjustments to accommodate prayer needs within the rooms. Overall, while there is praise for the cleanliness and some aspects of comfort, there are significant concerns regarding bed size and the firmness of both beds and pillows.
The Grand Al Safi Hotel stands out for its exceptional cleanliness, as highlighted repeatedly by guests. Rooms are described as spacious, well-appointed and remarkably clean, offering a comfortable and inviting atmosphere. The hotel's prime location near the Haram and the Prophet’s Mosque adds to its appeal. Daily housekeeping ensures a spotless environment and the attentive and friendly staff contribute positively to the guest experience. Despite occasional minor issues, the overall standard of cleanliness and service remains high, making it a highly recommended choice for travelers seeking comfort and convenience.
Grand Al Safi Hotel receives remarkable praise for its exceptional staff, who are consistently described as friendly, accommodating and highly professional. Guests commend the polite and cooperative demeanor of the employees, especially highlighting the courteous behavior of the reception staff. Several reviews mention specific staff members, such as Wijdan and Younis, for their outstanding service and warm welcomes.
The hotel's support staff and housekeeping also receive accolades for maintaining clean rooms and efficient service. The check-in and check-out processes are noted for their speed and ease, further enhancing the overall positive experience. Despite some isolated criticisms about specific reception staff members, the general consensus emphasizes exceptional treatment, high ethical standards and respectfulness from the hotel's employees.
Moreover, guests appreciate the added touches such as complimentary Arabian coffee with dates, contributing to a memorable stay. Overall, the hospitality at Grand Al Safi Hotel stands out for its friendly and professional staff, making it a recommended choice for travelers seeking excellent service and a welcoming atmosphere.
The Wi-Fi at Grand Al Safi Hotel receives mixed reviews from guests with many praising its performance while others note areas for improvement. Several guests highlight the excellent internet speed and reliability, describing it as fast and consistent and even phenomenal compared to other hotels. However, some guests encountered issues such as weak signals, especially on the ninth floor and instances where Wi-Fi was either non-existent or only accessible in corridors. Overall, while the hotel's Wi-Fi generally meets guests' expectations with good speed and performance, some areas might require attention to ensure consistent connectivity throughout.
The Grand Al Safi Hotel has generally received positive feedback from families, especially regarding its suitability for family stays. The hotel is noted for its family-friendly and organized environment, making it convenient for traveling with children. Guests appreciated the availability of family rooms and found the booking process through platforms like Booking.com to be easy and convenient for check-in and check-out. Its proximity to Masjid Nabwi Gate and Masjid Ghamama, just a short three-minute walk, adds to its appeal for visiting families.
However, some reviews mentioned that the rooms felt cramped, particularly when extra beds were added to standard rooms to accommodate additional family members. There were also mentions of hard pillows and some discomfort due to the limited space, which detracted from the overall family experience for some guests. Despite these minor setbacks, many families found the hotel perfect for their needs with amenities that contributed positively to their stay.
Location Show Map
Location
Breakfast
Dinner
Guests also mentioned that the hotel only provides dinner for group bookings, which leaves couples and individual travelers without in-house dining choices. The food available is mostly Turkish and some guests felt that offering a more continental menu would be beneficial. Additionally, the restaurant’s proximity to the lobby leads to food smells spreading throughout the area, which some guests found bothersome.
Concerns were also raised about the quality of the food and the level of service in the restaurant with several reviews mentioning that the restaurant service was bad and that the overall food quality was less than satisfactory. The lack of a room service menu also means that guests cannot conveniently order food to their rooms, adding to the inconvenience.
Overall, while the hotel itself met expectations for some guests, the dinner service fell short in several key areas, from limited availability and choice to unsatisfactory food quality and service.
Rooms
However, a recurring issue is the small size of many rooms, which several guests found cramped and uncomfortable, especially for multiple occupants. The cleanliness of the corridors and the attentiveness of the cleaning staff drew some criticism with reports of old and broken furniture. There were also complaints about room amenities not being as pictured online and the lack of basic provisions like coffee makers or sufficient fridge space. Lastly, a few reviews pointed out noise issues and uncomfortable mattresses, suggesting areas where improvements are needed. Overall, while cleanliness and comfort are strong points, the size and maintenance of the rooms could benefit from further enhancement.
Beds
However, several reviews point out issues with bed size and comfort. Guests mention that the beds are often small and the pillows tend to be quite hard and uncomfortable. Some individuals also report the springs of the mattresses causing discomfort. Other remarks include the need for bed direction adjustments to accommodate prayer needs within the rooms. Overall, while there is praise for the cleanliness and some aspects of comfort, there are significant concerns regarding bed size and the firmness of both beds and pillows.
Cleanliness
Staff
The hotel's support staff and housekeeping also receive accolades for maintaining clean rooms and efficient service. The check-in and check-out processes are noted for their speed and ease, further enhancing the overall positive experience. Despite some isolated criticisms about specific reception staff members, the general consensus emphasizes exceptional treatment, high ethical standards and respectfulness from the hotel's employees.
Moreover, guests appreciate the added touches such as complimentary Arabian coffee with dates, contributing to a memorable stay. Overall, the hospitality at Grand Al Safi Hotel stands out for its friendly and professional staff, making it a recommended choice for travelers seeking excellent service and a welcoming atmosphere.
Wi-Fi
Family
However, some reviews mentioned that the rooms felt cramped, particularly when extra beds were added to standard rooms to accommodate additional family members. There were also mentions of hard pillows and some discomfort due to the limited space, which detracted from the overall family experience for some guests. Despite these minor setbacks, many families found the hotel perfect for their needs with amenities that contributed positively to their stay.
No, Grand Al Safi Hotel doesn't have any pool.
No, a spa isn't available at Grand Al Safi Hotel.
No, Grand Al Safi Hotel doesn't allow dogs.
No, parking facilities aren't available at Grand Al Safi Hotel.
No, Grand Al Safi Hotel doesn't have a gym.
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