Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsMADEN Al Rawda مادن الروضة enjoys significant praise for its exceptional location, just steps away from the Prophet's Mosque, making it particularly convenient for women with entrances nearby. The central location offers easy access to shopping centers, supermarkets, dining options and essential services, making it a sought-after choice for families and those with mobility considerations. The staff's positive response, cleanliness of the rooms and overall comfort also garner commendation.
Breakfast receives mixed reviews. While some guests highlight the diverse and excellent options, others note the limited variety and repetitive menus. Issues such as cleanliness and crowded dining halls are occasionally mentioned. Improvements have been suggested for extending breakfast hours and catering to dietary preferences better. Despite these areas for improvement, many guests still recommend the breakfast experience, citing attentive staff and good service.
Dinner experiences are varied with some guests praising the quality and taste of the food, including room service meals. The restaurant staff, especially the manager, receive commendations for their helpfulness and customer-friendly demeanor. However, limited variety, inconsistent quality in buffets and cold meals are feedback points that suggest room for enhancement in culinary offerings.
The rooms at MADEN Al Rawda مادن الروضة are generally clean and equipped with necessary amenities, though they are often described as small and in need of renovation. Issues such as air conditioning, room lighting and construction noise are points of concern. Nevertheless, rooms remain tidy organized and comfortable, albeit with some room for improvement in housekeeping efficiency.
Cleanliness of the hotel receives mixed feedback. Many guests appreciate the clean rooms, corridors and bathrooms, citing helpful housekeeping staff. However, issues like dirty towels, worn-out furniture and occasional pests indicate a need for more consistent cleanliness standards.
The staff at MADEN Al Rawda مادن الروضة are generally friendly, courteous and helpful, particularly at the reception and housekeeping. However, some instances of unresponsiveness and delays in service are noted. Despite these occasional lapses, the overall sentiment towards the staff remains positive with many guests highlighting their professionalism and welcoming demeanor.
The Wi-Fi service at the hotel has been a common point of criticism with many guests reporting weak, slow or non-existent connections. Improvement in this area is clearly needed to better meet guests' expectations.
Parking options at the hotel are available but limited and come with a daily fee of 60 SAR, which some guests find overpriced. The scarcity of free parking spaces and occasional congestion are points of frustration, suggesting a need for better management and more transparent communication about parking fees.
For families, MADEN Al Rawda مادن الروضة is a favorable option due to its location directly opposite the ladies' entrance at gate 17, providing convenience for mothers and children. While room sizes may be a challenge for larger families, the hotel's welcoming atmosphere and family-centric amenities contribute to a comfortable stay.
Bedding at the hotel has received mixed feedback. While some find the beds clean and comfortable, others express dissatisfaction with the size, comfort level and condition of the mattresses and pillows. Improvements in this area could significantly enhance the overall guest experience.
MADEN Al Rawda مادن الروضة caters well to business travelers with a business center offering free access to computers and printing. The hotel's location and staff professionalism are notable strengths. However, some limitations in business services and potential disturbances due to public rush are points to consider.
Lastly, the hotel's accessibility features are commendable, making it ideal for guests with disabilities. The excellent elevators and proximity to key areas add to its appeal for those needing special assistance.
Overall, MADEN Al Rawda مادن الروضة provides a comfortable and convenient stay with strengths in location, staff friendliness and basic amenities, though there is room for improvement in several areas to enhance the guest experience further. Show more
Read review summaries for all categories
Categories
Accessible Hotel
Based on the available information, this hotel is tagged as accessible in the provided list.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Haram View Ambassador SuiteThis spacious suite comes with 1 living room, 3 separate bedrooms and 5 bathrooms with a shower and free toiletries. The suite's kitchenette is available for cooking and storing food. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 6 beds.
Haram view Executive SuiteThis suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a wardrobe, as well as a safe deposit box. The unit has 2 beds.
Haram View Family StayThe air-conditioned suite has 2 bedrooms and 2 bathrooms with a shower and a bidet. The suite features a wardrobe, a safe deposit box, an electric kettle, a carpeted floor, as well as a flat-screen TV with satellite channels. The unit has 3 beds.
City View Family StayThe air-conditioned suite features 2 bedrooms and 2 bathrooms with a shower and a bidet. The suite provides a wardrobe, a safe deposit box, an electric kettle, a flat-screen TV with satellite channels, as well as city views. The unit offers 3 beds.
Haram View Emiri SuiteThe spacious suite features 3 bedrooms and 3 bathrooms with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with satellite channels, a coffee machine, a wardrobe and a safe deposit box. The unit offers 5 beds.
Twin RoomProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit offers 2 beds.
Three-Bedroom SuiteThe spacious suite has 3 bedrooms and 3 bathrooms with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, an electric kettle as well as city views. The unit has 6 beds.
Presidential SuiteThis spacious suite includes 1 living room, 2 separate bedrooms and 3 bathrooms with a bidet and free toiletries. The suite offers air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 3 beds.
SuiteThe spacious suite has 4 bedrooms and 4 bathrooms with a bidet and free toiletries. The suite features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit has 8 beds.
Standard Twin Room with SofaProviding free toiletries, this twin room includes a private bathroom with a shower, a bidet and slippers. The twin room provides air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV with satellite channels. The unit offers 3 beds.
About MADEN Al Rawda مادن الروضة
License: 10001362
Guest Reviews
7.6
Good
Location
The guest reviews for 'MADEN Al Rawda مادن الروضة' almost unanimously highlight its prime location as the hotel's most outstanding feature. Positioned just steps away from the Prophet's Mosque, many guests emphasized its convenience, particularly for women with entrances nearby. The hotel's proximity to key gates like Gate 330 allows for incredibly short walks to the holy site, often described as taking merely a few minutes. This location also places the hotel near numerous shopping centers, supermarkets like Bin Dawood and various dining options, contributing to the ease and comfort of staying there.
Moreover, the central location facilitates easy access to surrounding commercial areas and essential services, making it a convenient stay for families and those with mobility considerations. Guests frequently noted the exceptional response time of the staff, cleanliness of the rooms and overall comfort. Additional aspects that received positive mentions include the hotel's breakfast, room amenities and the friendly, efficient service at the reception.
Overall, the consensus is clear: 'MADEN Al Rawda مادن الروضة' offers an unbeatable location for those looking to be close to the Prophet's Mosque and various amenities, making it an ideal choice for visitors to Madinah.
Breakfast
The breakfast at MADEN Al Rawda مادن الروضة receives mixed reviews from guests. While several find it excellent, varied and quite good, others feel it falls short of expectations, especially given the hotel's price point. Some guests appreciate the proximity of the hotel to Haram and highlight the diverse options available during Suhoor and breakfast. The quality of the food and the range of choices often come in for praise with mentions of an excellent breakfast buffet featuring multiple varieties and a delicious spread.
However, feedback also indicates areas for improvement. Common concerns include a lack of variety, repetitive menus and inadequate preparation of breakfast items. Several guests suggest extending breakfast hours for greater convenience. Some reviews indicate issues with cleanliness and the overall dining experience in the breakfast hall, noting that it can get crowded and occasionally lacks sufficient seating.
For those who enjoy diverse breakfast options, the hotel does cater to different tastes and nationalities, though some guests feel the offerings are tailored too specifically to certain groups. There are also mentions of specific dietary preferences, such as a request for a Pakistani breakfast. Despite some drawbacks, many guests still recommend the breakfast experience, especially highlighting the attentive staff and good service. Overall, while the breakfast has its high points, there is room for improvement in terms of variety, quality and consistency.
Dinner
When it comes to dining at MADEN Al Rawda مادن الروضة, guests have expressed a mix of experiences. On the positive side, many have praised the quality of the food with some describing it as excellent and delicious. Room service meals have been noted to meet and even exceed expectations, contributing to a satisfying dining experience.
The restaurant staff, including the cleaning crew, have garnered commendations for their respectful and helpful demeanor, marking them as some of the best employees encountered by the guests. Special mention goes to the restaurant manager, who has been recognized for being particularly customer-friendly.
However, some areas for improvement have been pointed out. While there is a good variety of dishes offered during Suhoor and Iftar, the overall restaurant options are described as limited and there's a recurring mention of the need for better preparation and more diverse culinary offerings. Buffets for Iftar, lunch and dinner have not consistently met guest expectations, often described as lacking in variety. Additionally, the absence of a buffet-style setup for dinner and sometimes cold meals, have left some guests disappointed.
Despite these challenges, the overall appeal of dining at MADEN Al Rawda مادن الروضة is bolstered by the service quality and the occasional standout meal, making it a decent option for travelers.
Rooms
MADEN Al Rawda مادن الروضة features a range of rooms that are generally clean and come with necessary amenities, making them comfortable for guests. The rooms are often described as small, narrow and sometimes cramped, particularly for groups or families. There are issues with the air conditioning and room lighting, which can make the stay less pleasant. The furniture and carpets are reported to be old and in need of renovation and some rooms suffer from construction noise and bad smells. Despite these downsides, the rooms are tidy organized and sufficiently equipped for most needs. However, room service and housekeeping could be more prompt and effective. Overall, while the hotel offers cleanliness and basic comfort, it falls short in terms of spaciousness and modernity, necessitating some improvements for a better guest experience.
Beds
MADEN Al Rawda مادن الروضة has received mixed feedback regarding its bedding. While some guests have found the beds to be clean and comfortable, many others have expressed dissatisfaction. Common complaints include the beds being too small, narrow or uncomfortable with mattresses often described as stiff or too firm. The pillows also received critiques for their lack of comfort with some guests finding them too bulky or high. There were instances where bedding appeared worn out or not thoroughly cleaned. Additionally, some reviews pointed out that mattresses and pillows may need updating or replacement to medical-grade standards to enhance comfort. Overall, improvements in bedding comfort and quality could significantly enhance the guest experience at this establishment.
Cleanliness
'MADEN Al Rawda مادن الروضة' gets mixed reviews regarding cleanliness. Many guests commend various aspects with frequent mentions of clean rooms, corridors and general hotel areas. Visitors often highlight the cleanliness of the furniture, bathrooms and the overall neatness and orderliness of the establishment. Several reviews note the hospitality, helpful housekeeping staff and the quality of cleanliness that exceeds expectations.
However, a noticeable number of reviewers express concerns about cleanliness. Some point out that rooms, carpets and bathrooms need better attention. Issues such as dirty towels, old and worn-out furniture, unclean windows, poor housekeeping services and occasional sightings of pests were reported. The cleanliness of women's bathrooms and parking lots also received specific mentions as needing improvement.
Overall, while many guests appreciate the cleanliness and upkeep of the 'MADEN Al Rawda مادن الروضة,' there is a significant call for better and more consistent housekeeping and attention to detail.
Staff
The staff at MADEN Al Rawda مادن الروضة have garnered a variety of reviews, reflecting both praise and criticism. Positively, many guests commend the staff for their friendliness, courteous behavior and high level of cooperation from reception to housekeeping. Reception staff, in particular, were highlighted for their professional and welcoming demeanor. Housekeeping received positive mentions for their exemplary service and cleanliness. Guests also appreciated the helpful nature of various team members, ranging from front desk personnel to restaurant employees and cleaning teams.
However, some reviews did point out areas for improvement. Instances of staff being unresponsive, less proactive and occasionally rude were noted. Issues such as delayed check-ins and disorganized service at reception were also mentioned. Despite these criticisms, the overall sentiment towards the staff leans positively, particularly towards their helpfulness and courteousness. The occasional lapses in service seem to be overshadowed by the generally commendable behavior of the majority of the staff, ensuring a mixed but predominantly favorable guest experience.
Wi-Fi
The Wi-Fi experience at MADEN Al Rawda مادن الروضة seems to be consistently underwhelming based on guest feedback. Many reviews point out that the internet connection is either non-existent or weak, failing to reach inside the rooms effectively. Issues such as instability, slow speeds and frequent disconnections persist with guests frequently reporting that the Wi-Fi does not work well or is very slow. Although a few guests mentioned that the Wi-Fi was good or fast, the overall sentiment indicates that the hotel's internet services require significant improvement.
Parking
'The MADEN Al Rawda مادن الروضة offers a mix of sentiments when it comes to parking. Visitors have praised the special, underground parking for its convenience and commented positively on the well-maintained parking lot and good parking space, though some have noted congestion. Many reviews highlight the availability of parking spaces, but concerns about the limited number of spots and the difficulty of parking even mid-size cars are apparent.
A recurring point is the parking fee of 60 SAR per day, which several guests felt was overpriced. Many indicated that parking is not free, leading to additional costs that caught some by surprise. There were frequent mentions of the lack of available free parking, suggesting that guests often have to look for paid options.
Several reviewers expressed frustration at the unavailability of parking spaces and noted that the parking lot was frequently full. The scarcity of free parking spaces and the high prices for the available ones were pointed out multiple times. Additionally, the organization and management of parking spaces could use improvement, as some guests reported issues with delays and mismanagement with incidents such as locked cars in the underground garage.
Overall, while MADEN Al Rawda مادن الروضة provides various parking options, the limited free parking and additional fees are common pain points for guests. It’s recommended to plan ahead for parking arrangements and budget for the extra costs.'
Family
MADEN Al Rawda مادن الروضة presents a favorable option for families, owing largely to its advantageous location directly opposite the ladies entrance at gate 17, making it highly convenient for mothers and children. The welcoming atmosphere and the warm reception upon arrival help families feel comfortable from the very beginning. The hotel caters effectively to families with child-friendly amenities and a family-centric environment.
Despite some challenges such as limited room sizes for larger families, occasional poor room service and windows that might not be child-safe, families generally find the hotel suitable. The option to book a presidential suite or a family suite offers adequate comfort and service at an affordable rate, although some guests noted experiences with long wait times during check-in.
While the hotel's environmental friendliness towards kids is appreciated, room conditions such as small sizes and occasional smells in bathrooms may detract from the overall stay. Ordering food from local delivery services like Hungerstation is recommended for those with children, adding convenience to their experience. Overall, MADEN Al Rawda مادن الروضة remains a practical choice for families traveling with children who can look past some minor inconveniences.
Business
MADEN Al Rawda مادن الروضة offers a range of facilities and services aimed at business travelers. The business center allows guests to print documents and use computers free of charge, adding a layer of convenience for those needing to attend to professional tasks. The hotel's location is another strong point, frequently mentioned for its convenience and proximity to key areas.
Although the specific business zone is described as good, some guests noted limited access to the business center and a lack of certain business services, such as a fax machine. Despite these few shortcomings, the services provided are generally effective for business needs.
Professionalism and attention to detail stand out as significant strengths of the hotel staff, contributing to a positive experience for business guests. However, it's important to be aware of potential disturbances in the morning hours and limited parking spaces due to public rush.
While there were some mixed experiences regarding timeliness and checkout procedures, overall, the hotel maintains a clean and professional environment, making it a practical choice for business travelers.
Accessible
Al Rawda Royal Inn boasts a prime location with exceptional accessibility features, making it an ideal choice for guests with disabilities. Situated very near a supermarket and in close proximity to shopping areas, the hotel's convenience extends beyond accommodations. The location is perfect for those looking to visit Al Masjid an Nabawi with easy access to the Holy Mosque and the Haram. The excellent elevators aid in mobility, particularly for elders and those in need of special assistance. Rooms are designed to cater to people with special needs, such as the deaf and blind, ensuring a comfortable stay for all guests. The hotel also benefits from being easily reachable by taxi and having a reasonable price, enhancing its appeal for a broad range of visitors.
No, MADEN Al Rawda مادن الروضة doesn't have any pool.
No, a spa isn't available at MADEN Al Rawda مادن الروضة.
No, MADEN Al Rawda مادن الروضة doesn't allow dogs.
Yes, parking facilities are available at MADEN Al Rawda مادن الروضة.
No, MADEN Al Rawda مادن الروضة doesn't have a gym.