Rawdat Al Safwa Hotel
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Summary of reviewsRawdat Al Safwa Hotel receives high praise for its exceptional location, conveniently situated within a short walking distance of the Prophet's Mosque (Masjid Al-Nabawi). Guests consistently emphasize the hotel's proximity to the mosque and ease of access to essential services, contributing significantly to the value and appeal of their stay.
The rooms are noted for their spaciousness and comfort with some reviews commending the cleanliness and maintenance provided by diligent housekeeping staff. However, there are concerns about outdated furnishings, inconsistent room cleanliness and issues with lighting and ventilation. Some guests experience noise due to poor insulation, affecting sleep quality.
The hotel's staff generally receive positive feedback for their politeness and helpfulness with standout mentions for specific employees. Despite this, there are instances of unprofessional behavior and inefficiencies noted at the reception and among security staff, indicating a need for better training and management.
WiFi connectivity is mixed with a reliable connection in the reception area but inconsistent service in guest rooms. The parking facilities also face criticism for high costs, limited spaces and difficulties due to construction.
Family travelers find the hotel accommodating with spacious rooms and helpful staff enhancing their experience. However, the distance to the ladies' entrances of the mosque can be challenging for elderly family members. The beds receive varied feedback with comfort praised but issues with cleanliness and maintenance frequently reported.
For business travelers, the hotel offers commendable service and professionalism from the reception staff, though the availability and quality of business facilities can be inconsistent.
Overall, Rawdat Al Safwa Hotel stands out for its prime location and generally positive staff interactions. However, addressing concerns regarding cleanliness, amenities and facility maintenance could significantly enhance the guest experience.
Categories
The rooms are noted for their spaciousness and comfort with some reviews commending the cleanliness and maintenance provided by diligent housekeeping staff. However, there are concerns about outdated furnishings, inconsistent room cleanliness and issues with lighting and ventilation. Some guests experience noise due to poor insulation, affecting sleep quality.
The hotel's staff generally receive positive feedback for their politeness and helpfulness with standout mentions for specific employees. Despite this, there are instances of unprofessional behavior and inefficiencies noted at the reception and among security staff, indicating a need for better training and management.
WiFi connectivity is mixed with a reliable connection in the reception area but inconsistent service in guest rooms. The parking facilities also face criticism for high costs, limited spaces and difficulties due to construction.
Family travelers find the hotel accommodating with spacious rooms and helpful staff enhancing their experience. However, the distance to the ladies' entrances of the mosque can be challenging for elderly family members. The beds receive varied feedback with comfort praised but issues with cleanliness and maintenance frequently reported.
For business travelers, the hotel offers commendable service and professionalism from the reception staff, though the availability and quality of business facilities can be inconsistent.
Overall, Rawdat Al Safwa Hotel stands out for its prime location and generally positive staff interactions. However, addressing concerns regarding cleanliness, amenities and facility maintenance could significantly enhance the guest experience.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
The location of Rawdat Al Safwa Hotel garners high praise from its guests with numerous reviews highlighting its excellent proximity to the Prophet's Mosque (Masjid Al-Nabawi). Guests appreciate that the hotel is within a short walking distance, typically ranging from 2 to 7 minutes, making it incredibly convenient for prayer and visits. Its positioning on the first street of Haram, often described as the 'front', is noted for ease of access and clear views of important landmarks like Al-Baqi' Cemetery and the Green Dome.
Many visitors emphasize the prime location as the standout feature of the hotel, contributing significantly to its value. The nearby presence of essential services, like the Albaik restaurant just 2 minutes away, also adds to the overall convenience. Guests frequently mention the comfort of reaching the southern side of the mosque and appreciate the encompassing tranquility despite being near a bustling area.
While some reviews hint at management and service improvements, the recurring theme places the hotel's location as ideal for visitors prioritizing close proximity to the Prophet's Mosque. Whether visiting for religious duties or soaking in the spiritual ambiance, guests find the hotel’s location to be its most compelling attribute.
At the Rawdat Al Safwa Hotel, guests highlighted one significant area for improvement: the breakfast service. Despite the favorable aspects of their stay, many reviewers noted the absence of breakfast options. There is no breakfast included in the reservation and the hotel does not offer a buffet or any other breakfast services for purchase. Some guests expressed the need for breakfast options, feeling that the addition of this service would enhance their overall experience. Although one review did mention a great breakfast, the consensus indicates that breakfast services were generally not available during their stay. Enhancing the breakfast offerings could potentially elevate the guest experience at this otherwise satisfactory hotel.
The dinner options at Rawdat Al Safwa Hotel have drawn considerable criticism from guests. The hotel lacks an in-house restaurant and there are few dining options in the vicinity, barring one notable exception, Albaik. Guests were disappointed by the absence of food and drink offerings, including basic amenities such as tea, coffee and even a trash bin in the room. Requests for additional items were not accommodated, which compounded the discontent. The lack of a breakfast option and limited nearby eateries further detracted from the dining experience at the hotel.
Rooms at the Rawdat Al Safwa Hotel exhibit significant variation in quality, as consistently observed in guest reviews. On the positive side, numerous visitors found the rooms to be spacious, comfortable and well-maintained with some even noting remarkable cleanliness and well-organized spaces. Some guests appreciated the good room location, decent size and the view from their windows. The housekeeping staff, particularly Mr. Jamal and the room service have occasionally been highlighted for their commendable service.
However, there are numerous reports of outdated furnishings and the need for major renovations. Issues of cleanliness are paramount with several reviews mentioning dirt, unpleasant odors and lack of proper daily room cleaning. The condition of the bathrooms appears to be similarly problematic, featuring frequent complaints of old, malfunctioning fixtures and poor maintenance.
Lighting and ventilation have been identified as areas needing improvement with many guests pointing out insufficient lighting and lack of fresh air circulation. Moreover, some rooms suffer from noise due to poor insulation, contributing to an uncomfortable stay for light sleepers. Inadequate room preparation and delays in room readiness were also noted, adding to dissatisfaction.
Overall, while the spaciousness and some aspects of the rooms at Rawdat Al Safwa Hotel have received praise, a considerable number of guests have expressed concerns regarding cleanliness, maintenance and service consistency. The contrasting experiences suggest that improvements are needed to deliver a more uniformly positive guest experience.
The beds at Rawdat Al Safwa Hotel have received mixed feedback from guests. Many reviewers appreciated the clean and comfortable beds, noting that some beds were specifically highlighted as good or extremely comfy. However, a significant number of guests expressed dissatisfaction with the condition and cleanliness of the bed sheets and mattresses. Common complaints included old, weathered and dirty bed linens, as well as uncomfortable and worn-out mattresses and pillows. Some guests also reported issues with bed sizes, noting that they were too small or narrow.
Unpleasant odors and the presence of hair and stains on the bed sheets and pillows were recurrent issues. Moreover, there were mentions of bed-related discomforts, such as noisy and broken beds and even instances of bed bugs and dead insects. The overall maintenance of the beds was often criticized with many guests suggesting that the hotel needs to replace or update its bedding and improve its cleaning standards. Despite the occasional praise for comfort and cleanliness, the consensus points towards a need for significant improvements in this area to meet guest expectations.
The guest reviews for Rawdat Al Safwa Hotel present a mixed picture regarding the cleanliness of the property. On the positive side, several guests praised the hotel for its cleanliness, describing their rooms as clean and comfortable with good housekeeping service. Some reviews highlighted spacious and clean bathrooms and the hotel's proximity to the Masjid Nabawi as notable advantages.
However, a significant number of reviews noted areas for improvement. Common issues included dirty carpets, old and dusty furniture, moldy air vents and poor maintenance of bathrooms. There were also reports of unpleasant odors in rooms and corridors, unclean bed linen and sightings of cockroaches. Several guests mentioned that the level of cleanliness was inconsistent with some rooms not being cleaned properly and a lack of attention to detail.
Overall, while some guests found their rooms clean and comfortable, others experienced significant cleanliness issues that affected their stay. The hotel could benefit from more consistent housekeeping standards and better maintenance of facilities.
Rawdat Al Safwa Hotel's staff receive mixed feedback from guests with a leaning towards positive experiences, especially for the efforts made by some standout employees. The reception staff are frequently lauded as very helpful, polite and cooperative with special mentions for individuals like Mr. Ali Albadrani, Mr. Ibrahim and Mr. Mahmoud, who are noted for their exceptional service and professionalism. The housekeeping team, including employees such as Mr. Jamal and Mr. Farooq, also receive high praise for their cooperation and diligence.
However, there are notable criticisms as well, particularly regarding the reception team. Numerous guests reported issues with rudeness, unprofessional behavior and slow check-in processes, highlighting a need for better training and a more organized approach. The security staff similarly faced criticism for harsh and indifferent behavior. Despite these negative points, many guests still found the overall staff behavior to be warm, welcoming and attentive, making their stay pleasant despite the challenges.
Overall, while the hotel benefits from a generally cooperative and polite staff, there is a clear need for improvements in handling guest interactions at the front desk and in enhancing the efficiency of the check-in process.
When staying at Rawdat Al Safwa Hotel, guests have noted mixed experiences with the WiFi service. While the internet connection is reported to be fast at the reception area, the performance in guest rooms varies significantly. Some reviews highlight weak and unstable signals, frequent disconnections and slow data speeds. These inconsistencies mean that guests often find themselves reconnecting or without any access at all. Despite these challenges, there were moments when the WiFi was available. However, the overall consensus indicates that the hotel's WiFi service needs significant improvement, especially on higher floors and in providing reliable connectivity throughout the premises.
The reviews for Rawdat Al Safwa Hotel highlight significant concerns regarding its parking facilities. While some mention that parking is available for an additional charge of 35 SAR per day, many guests express dissatisfaction with the overall parking experience. Issues cited include the high cost of parking, limited available spaces and difficulties due to ongoing construction work that complicates access. Additionally, there is mention of inappropriate behavior from parking attendants and the challenge of finding parking in the nearby streets. Despite the few mentions of parking being satisfactory or available, the general consensus points to parking being a hassle and a consistent issue for guests. The hotel does provide private parking, albeit at a fee, but guests often find it insufficient to meet their needs.
The Rawdat Al Safwa Hotel has garnered a range of feedback regarding family-friendly amenities, particularly from those traveling with children. Guests frequently mentioned that while the distance to the ladies' entrances of the Prophet's Mosque can be somewhat challenging, especially for those with elderly family members, the overall experience was positive. Families found the rooms to be spacious and comfortable, although some noted that the family rooms could use a bit of upkeep.
The hotel's staff, particularly Ibrahim Abdullah and Md. Bilal Husain, received praise for their exceptional service, enhancing the overall family stay. The hotel is seen as very accommodating for families, as highlighted by guests who appreciated being checked in earlier than the official time. Despite an incident where one family had to wait in the lobby for an extended period with an infant, another family expressed that their stay, even with three children, was made much easier.
In summary, for families visiting Madina, particularly those seeking proximity to the Prophet's Mosque, Rawdat Al Safwa Hotel offers a generally comfortable and pleasant stay. However, be prepared for potential walking distances and ensure room conditions meet expectations.
Rawdat Al Safwa Hotel offers several amenities and services tailored to business travelers. Guests appreciated the efficient check-in process, highlighting the employee's ability to quickly complete entry procedures and offer suitable options for specific needs. The reception staff earned praise for their professional and business-friendly approach, reinforcing the hotel's reputation as a good choice for business trips. Many found the facilities, including room service, to be of good quality and punctuality, marking it as a good value for money option.
However, some guests had concerns about the 4 pm check-in time being inconvenient for business travelers. Feedback on the physical condition of business rooms was mixed with some noting that the rooms were not up to expectations and business facilities were lacking. The fact that the business center was closed was also a point of contention. Despite these issues, the hotel’s excellent rooms, amazing views and overall facilities were commended for their quality and value.
The hotel accommodates various business needs, including meetings and events, but the overall experience with the business amenities seems to be inconsistent. For those seeking a well-rounded stay with good service and value, Rawdat Al Safwa may be a suitable choice, though it might be advisable for business travelers to confirm the availability of business-centric facilities in advance.
Rawdat Al Safwa Hotel boasts a prime location, being within walking distance to the Prophet Mohammed Mosque and Masjid Alnabawi, making it highly accessible for those keen on proximity to these significant sites. Guests have appreciated the ease of access to the Haram with many highlighting the abundance and speed of the elevators, though some have noted occasional issues with the lifts not functioning optimally.
The hotel is particularly well-suited for large families, offering spacious rooms that cater well to bigger groups. However, guests have pointed out a few minor inconveniences such as a lack of cookies and some confusion around the payment methods. Additionally, the cleaning service has received mixed feedback with some mentioning a lack of cooperation in this area.
While the great location is a clear advantage, it's worth noting that elderly guests or those with mobility issues might find it slightly challenging despite the hotel's otherwise excellent accessibility features.
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Location
Many visitors emphasize the prime location as the standout feature of the hotel, contributing significantly to its value. The nearby presence of essential services, like the Albaik restaurant just 2 minutes away, also adds to the overall convenience. Guests frequently mention the comfort of reaching the southern side of the mosque and appreciate the encompassing tranquility despite being near a bustling area.
While some reviews hint at management and service improvements, the recurring theme places the hotel's location as ideal for visitors prioritizing close proximity to the Prophet's Mosque. Whether visiting for religious duties or soaking in the spiritual ambiance, guests find the hotel’s location to be its most compelling attribute.
Breakfast
Dinner
Rooms
However, there are numerous reports of outdated furnishings and the need for major renovations. Issues of cleanliness are paramount with several reviews mentioning dirt, unpleasant odors and lack of proper daily room cleaning. The condition of the bathrooms appears to be similarly problematic, featuring frequent complaints of old, malfunctioning fixtures and poor maintenance.
Lighting and ventilation have been identified as areas needing improvement with many guests pointing out insufficient lighting and lack of fresh air circulation. Moreover, some rooms suffer from noise due to poor insulation, contributing to an uncomfortable stay for light sleepers. Inadequate room preparation and delays in room readiness were also noted, adding to dissatisfaction.
Overall, while the spaciousness and some aspects of the rooms at Rawdat Al Safwa Hotel have received praise, a considerable number of guests have expressed concerns regarding cleanliness, maintenance and service consistency. The contrasting experiences suggest that improvements are needed to deliver a more uniformly positive guest experience.
Beds
Unpleasant odors and the presence of hair and stains on the bed sheets and pillows were recurrent issues. Moreover, there were mentions of bed-related discomforts, such as noisy and broken beds and even instances of bed bugs and dead insects. The overall maintenance of the beds was often criticized with many guests suggesting that the hotel needs to replace or update its bedding and improve its cleaning standards. Despite the occasional praise for comfort and cleanliness, the consensus points towards a need for significant improvements in this area to meet guest expectations.
Cleanliness
However, a significant number of reviews noted areas for improvement. Common issues included dirty carpets, old and dusty furniture, moldy air vents and poor maintenance of bathrooms. There were also reports of unpleasant odors in rooms and corridors, unclean bed linen and sightings of cockroaches. Several guests mentioned that the level of cleanliness was inconsistent with some rooms not being cleaned properly and a lack of attention to detail.
Overall, while some guests found their rooms clean and comfortable, others experienced significant cleanliness issues that affected their stay. The hotel could benefit from more consistent housekeeping standards and better maintenance of facilities.
Staff
However, there are notable criticisms as well, particularly regarding the reception team. Numerous guests reported issues with rudeness, unprofessional behavior and slow check-in processes, highlighting a need for better training and a more organized approach. The security staff similarly faced criticism for harsh and indifferent behavior. Despite these negative points, many guests still found the overall staff behavior to be warm, welcoming and attentive, making their stay pleasant despite the challenges.
Overall, while the hotel benefits from a generally cooperative and polite staff, there is a clear need for improvements in handling guest interactions at the front desk and in enhancing the efficiency of the check-in process.
Wi-Fi
Parking
Family
The hotel's staff, particularly Ibrahim Abdullah and Md. Bilal Husain, received praise for their exceptional service, enhancing the overall family stay. The hotel is seen as very accommodating for families, as highlighted by guests who appreciated being checked in earlier than the official time. Despite an incident where one family had to wait in the lobby for an extended period with an infant, another family expressed that their stay, even with three children, was made much easier.
In summary, for families visiting Madina, particularly those seeking proximity to the Prophet's Mosque, Rawdat Al Safwa Hotel offers a generally comfortable and pleasant stay. However, be prepared for potential walking distances and ensure room conditions meet expectations.
Business
However, some guests had concerns about the 4 pm check-in time being inconvenient for business travelers. Feedback on the physical condition of business rooms was mixed with some noting that the rooms were not up to expectations and business facilities were lacking. The fact that the business center was closed was also a point of contention. Despite these issues, the hotel’s excellent rooms, amazing views and overall facilities were commended for their quality and value.
The hotel accommodates various business needs, including meetings and events, but the overall experience with the business amenities seems to be inconsistent. For those seeking a well-rounded stay with good service and value, Rawdat Al Safwa may be a suitable choice, though it might be advisable for business travelers to confirm the availability of business-centric facilities in advance.
Accessible
The hotel is particularly well-suited for large families, offering spacious rooms that cater well to bigger groups. However, guests have pointed out a few minor inconveniences such as a lack of cookies and some confusion around the payment methods. Additionally, the cleaning service has received mixed feedback with some mentioning a lack of cooperation in this area.
While the great location is a clear advantage, it's worth noting that elderly guests or those with mobility issues might find it slightly challenging despite the hotel's otherwise excellent accessibility features.
No, Rawdat Al Safwa Hotel doesn't have any pool.
No, a spa isn't available at Rawdat Al Safwa Hotel.
No, Rawdat Al Safwa Hotel doesn't allow dogs.
Yes, parking facilities are available at Rawdat Al Safwa Hotel.
No, Rawdat Al Safwa Hotel doesn't have a gym.
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