Reef Al-Hijrah Furnished Apartments
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsReef Al-Hijrah Furnished Apartments receives overall positive reviews, particularly highlighting its strategic location near the Quba Mosque. Guests appreciated the ease of access from Makkah, Jeddah or Yanbu and the availability of nearby conveniences such as parking and stores. Nonetheless, ongoing road construction has been mentioned as a minor setback due to noise and access difficulties. The proximity to the Quba Mosque and competitive pricing are lauded, though some found the distance from the central area and inconvenience from construction less favorable.
The apartments are well-regarded for their spacious rooms, ideal for families and come with amenities like a washing machine, kettle and basic kitchen utilities. Guests appreciated the comfortable beds, large room size and excellent ambiance. However, there are noted concerns about cleanliness and maintenance with reports of dirty furniture, infrequent cleaning and occasional mismatches between the room descriptions and actual bookings. Despite these issues, the overall comfort and facilities in the rooms stood out.
Cleanliness feedback is mixed; while many guests praised the tidiness and well-maintained housekeeping services, others reported issues with stained carpets, dusty furniture and unclean bathrooms. Concerns about dated or neglected furnishings and occasional insect presence were also mentioned, indicating that consistent cleaning standards need improvement.
The staff at Reef Al-Hijrah Furnished Apartments received mixed reviews. Many guests praised their friendliness and helpfulness, especially highlighting individuals like Mr. Abdel Monem and Mr. Salah for their excellent service. However, some guests experienced unprofessional behavior and communication issues, particularly at the reception, underscoring the need for better customer service.
Wi-Fi service has been a notable area of concern with many guests reporting weak, unstable or even non-functional internet connections in their rooms. Nonetheless, a few guests found the internet sufficient for basic needs like streaming.
Parking facilities at the apartments were positively highlighted with ample and accessible parking spaces, including an adjacent lot and a dirt yard behind the building. This convenience was appreciated by many guests.
In terms of bedding, guests found the beds comfortable and clean. However, there were complaints about hairs, bugs, torn linen and issues with bed allocation. Overall, while the beds were comfortable for some, improvements in maintenance and consistency are necessary.
In summary, Reef Al-Hijrah Furnished Apartments offers a convenient and comfortable stay, especially for visitors to the Quba Mosque with some areas requiring attention to cleanliness, maintenance and customer service for an enhanced guest experience.
Categories
The apartments are well-regarded for their spacious rooms, ideal for families and come with amenities like a washing machine, kettle and basic kitchen utilities. Guests appreciated the comfortable beds, large room size and excellent ambiance. However, there are noted concerns about cleanliness and maintenance with reports of dirty furniture, infrequent cleaning and occasional mismatches between the room descriptions and actual bookings. Despite these issues, the overall comfort and facilities in the rooms stood out.
Cleanliness feedback is mixed; while many guests praised the tidiness and well-maintained housekeeping services, others reported issues with stained carpets, dusty furniture and unclean bathrooms. Concerns about dated or neglected furnishings and occasional insect presence were also mentioned, indicating that consistent cleaning standards need improvement.
The staff at Reef Al-Hijrah Furnished Apartments received mixed reviews. Many guests praised their friendliness and helpfulness, especially highlighting individuals like Mr. Abdel Monem and Mr. Salah for their excellent service. However, some guests experienced unprofessional behavior and communication issues, particularly at the reception, underscoring the need for better customer service.
Wi-Fi service has been a notable area of concern with many guests reporting weak, unstable or even non-functional internet connections in their rooms. Nonetheless, a few guests found the internet sufficient for basic needs like streaming.
Parking facilities at the apartments were positively highlighted with ample and accessible parking spaces, including an adjacent lot and a dirt yard behind the building. This convenience was appreciated by many guests.
In terms of bedding, guests found the beds comfortable and clean. However, there were complaints about hairs, bugs, torn linen and issues with bed allocation. Overall, while the beds were comfortable for some, improvements in maintenance and consistency are necessary.
In summary, Reef Al-Hijrah Furnished Apartments offers a convenient and comfortable stay, especially for visitors to the Quba Mosque with some areas requiring attention to cleanliness, maintenance and customer service for an enhanced guest experience.
Aparthotel with Parking
Cheap Aparthotel
3-Star Aparthotel
Guest Reviews
Reef Al-Hijrah Furnished Apartments boasts a location highly regarded for its close proximity to the Quba Mosque with numerous reviews echoing that it's just a short walk away. This strategic positioning makes it a convenient option for those intending to visit the mosque frequently. Many visitors appreciated the ease of access when traveling from Makkah, Jeddah or Yanbu, despite some distance from Masjid An Nabawi.
The area surrounding the hotel offers practicalities such as nearby convenience stores and adequate parking facilities. However, ongoing road construction has made access somewhat challenging, occasionally causing noise and difficulty in finding taxis. The hotel is located on a main street, close to services and the ring road, facilitating travel in different directions.
While the proximity to Quba Mosque was a significant highlight, some guests found the location less favorable due to the distance from the central area and the inconvenience caused by construction work. Nonetheless, the combination of its prime location near Quba Mosque and competitive pricing makes Reef Al-Hijrah a suitable choice for many travelers.
Reef Al-Hijrah Furnished Apartments offers a range of spacious rooms that many guests found comfortable and clean. Reviewers appreciated the large size of the rooms, which makes them ideal for families and the apartments come with essential amenities like a washing machine, kettle and basic kitchen utilities. The ambiance was often described as excellent, adding to the home's comfort feel within a budget-friendly range.
However, there were significant concerns about cleanliness and maintenance. Issues such as dirty furniture, broken ceramics, excessive use of air fresheners and older, worn-out bedsheets were commonly reported. Some guests found the room conditions not in line with their reservations, experiencing problems such as fewer beds than booked, non-functioning air conditioning and mismatched room descriptions.
Despite these drawbacks, the positive aspects like room size, comfortable beds and good facilities did stand out for many guests. Attention to maintenance and housekeeping could improve the overall experience. Reef Al-Hijrah offers a solid base for those visiting the area, especially given the proximity to Quba, but potential visitors should be prepared for occasional mismatches in service and amenities.
'Reef Al-Hijrah Furnished Apartments' appears to receive a mixed response regarding their beds. On the positive side, many guests found the beds comfortable, clean and well-maintained with some mentioning that the beds were great and fitted with clean bed covers and soft, beautiful pillows. The ability to add extra beds, along with additional blankets and pillows, has also been appreciated.
However, there are several concerns raised by guests. Some reported finding the beds full of hairs, bugs or with torn linen. Others mentioned discomfort due to old mattresses or mattresses covered with plastic, which they found particularly annoying. Several guests also noted issues with bed allocation, such as only finding a double bed when more were expected or being told there were less beds available than booked. Additionally, while the beds themselves were often described as comfortable, other issues like hard pillows and broken beds were also highlighted. Lastly, some reviews flagged concerns about the inconsistency of the room matching the description on booking platforms.
Reef Al-Hijrah Furnished Apartments receives mixed reviews regarding cleanliness. Many guests note that the rooms are spacious and generally clean, often describing them as tidy and neat. Positive remarks highlight clean linens, well-maintained housekeeping services and a pleasant overall ambiance. Guests appreciate the comfortable and well-equipped apartments with some mentioning the added convenience of soap, tissues and a washing machine.
However, several reviews express concerns about cleanliness standards. Notable issues include stained carpets, dusty furniture and unclean bathrooms with disorganized maintenance and unpleasant smells. Some guests found hair on beds, old and unclean mattresses and a general need for more thorough cleaning, particularly in carpets and air vents. The presence of insects and houseflies was also a recurring complaint.
The mixed feedback suggests that while the apartments offer good value and a comfortable stay for many, there are significant areas for improvement, especially in maintaining consistent cleanliness and addressing dated or neglected furnishings.
Guest reviews for Reef Al-Hijrah Furnished Apartments highlight a mixed experience regarding the hotel's staff with notable positive comments about their friendliness, cooperation and respectfulness. Particular praise is given to staff members like Mr. Abdel Monem, Mr. Salah and the Yemeni receptionist for their decency, generosity and polite demeanor. The housekeeping staff is noted for being polite and helpful, while the Sudanese reception staff also receive favorable mentions for their warm welcome and friendliness.
On the other hand, several reviews indicate issues with unprofessionalism and negative attitudes from some staff members, especially at the reception. Complaints include a lack of support, rude behavior and communication barriers for non-Arabic speakers. Instances of delayed check-in and inefficient handling of services, were also reported, underscoring inconsistencies in the reception's performance.
Overall, while some guests experienced excellent and helpful service, others faced challenges with the unprofessional and discourteous behavior of certain reception staff, suggesting a need for improvement in customer service standards at Reef Al-Hijrah Furnished Apartments.
Reef Al-Hijrah Furnished Apartments has received varied feedback regarding its Wi-Fi service. Guests have pointed out several areas where internet connectivity is lacking. Common issues include weak and unstable Wi-Fi signals with many noting that the internet does not cover the entire property. Some guests reported that the internet was either very slow or not working at all in their rooms. Despite claims that Wi-Fi was available, numerous reviews mentioned no internet access in their rooms, leading to a general dissatisfaction with the service. On a positive note, a few guests mentioned that the internet was good enough for general use, like streaming YouTube and there were mentions of 1 Gbps internet service being available, though this was not a widespread experience. The overall consensus implies that the Wi-Fi service at Reef Al-Hijrah Furnished Apartments requires significant improvement to meet guests' expectations.
Reef Al-Hijrah Furnished Apartments offers various parking options, adding to the convenience for guests who travel by car. There are parking spaces directly in front of the hotel as well as an open area for additional vehicles. Additionally, there is an easily accessible parking lot adjacent to the building. Despite some mentions of limited formal parking spaces and the need for more availability, many guests appreciated the plentiful parking areas, including a dirt yard behind the apartments. The location is easy to reach and navigate and the presence of on-site parking is a significant advantage.
Location Show Map
Location
The area surrounding the hotel offers practicalities such as nearby convenience stores and adequate parking facilities. However, ongoing road construction has made access somewhat challenging, occasionally causing noise and difficulty in finding taxis. The hotel is located on a main street, close to services and the ring road, facilitating travel in different directions.
While the proximity to Quba Mosque was a significant highlight, some guests found the location less favorable due to the distance from the central area and the inconvenience caused by construction work. Nonetheless, the combination of its prime location near Quba Mosque and competitive pricing makes Reef Al-Hijrah a suitable choice for many travelers.
Rooms
However, there were significant concerns about cleanliness and maintenance. Issues such as dirty furniture, broken ceramics, excessive use of air fresheners and older, worn-out bedsheets were commonly reported. Some guests found the room conditions not in line with their reservations, experiencing problems such as fewer beds than booked, non-functioning air conditioning and mismatched room descriptions.
Despite these drawbacks, the positive aspects like room size, comfortable beds and good facilities did stand out for many guests. Attention to maintenance and housekeeping could improve the overall experience. Reef Al-Hijrah offers a solid base for those visiting the area, especially given the proximity to Quba, but potential visitors should be prepared for occasional mismatches in service and amenities.
Beds
However, there are several concerns raised by guests. Some reported finding the beds full of hairs, bugs or with torn linen. Others mentioned discomfort due to old mattresses or mattresses covered with plastic, which they found particularly annoying. Several guests also noted issues with bed allocation, such as only finding a double bed when more were expected or being told there were less beds available than booked. Additionally, while the beds themselves were often described as comfortable, other issues like hard pillows and broken beds were also highlighted. Lastly, some reviews flagged concerns about the inconsistency of the room matching the description on booking platforms.
Cleanliness
However, several reviews express concerns about cleanliness standards. Notable issues include stained carpets, dusty furniture and unclean bathrooms with disorganized maintenance and unpleasant smells. Some guests found hair on beds, old and unclean mattresses and a general need for more thorough cleaning, particularly in carpets and air vents. The presence of insects and houseflies was also a recurring complaint.
The mixed feedback suggests that while the apartments offer good value and a comfortable stay for many, there are significant areas for improvement, especially in maintaining consistent cleanliness and addressing dated or neglected furnishings.
Staff
On the other hand, several reviews indicate issues with unprofessionalism and negative attitudes from some staff members, especially at the reception. Complaints include a lack of support, rude behavior and communication barriers for non-Arabic speakers. Instances of delayed check-in and inefficient handling of services, were also reported, underscoring inconsistencies in the reception's performance.
Overall, while some guests experienced excellent and helpful service, others faced challenges with the unprofessional and discourteous behavior of certain reception staff, suggesting a need for improvement in customer service standards at Reef Al-Hijrah Furnished Apartments.
Wi-Fi
Parking
No, Reef Al-Hijrah Furnished Apartments doesn't have any pool.
No, a spa isn't available at Reef Al-Hijrah Furnished Apartments.
No, Reef Al-Hijrah Furnished Apartments doesn't allow dogs.
Yes, parking facilities are available at Reef Al-Hijrah Furnished Apartments.
No, Reef Al-Hijrah Furnished Apartments doesn't have a gym.
Location Show Map
More Options
