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Summary of reviewsShams Suites Furnished Units is lauded for its excellent location, providing easy access to a variety of services such as markets, restaurants, cafes, convenience stores and shopping malls. Its close proximity to essential amenities and the holy mosque makes it a convenient choice for travelers. Guests particularly appreciate the picturesque views, including sights like Mount Uhud and its position across from a sports walkway and park, appealing to those who enjoy leisurely strolls.
The rooms at Shams Suites are generally spacious and clean, making them suitable for families and couples. While the units offer decent proximity to amenities and parking convenience, there are mixed reviews about the furniture being outdated and cleanliness issues, such as cockroaches and insufficient lighting. Despite some reports of overbooking and navigation difficulties from the holy mosque, the units remain a budget-friendly option for those seeking large, comfortable accommodations.
Cleanliness at Shams Suites garners mixed feedback. Many guests commend the overall cleanliness and maintenance, while others report issues such as dirty rooms, poor hygiene standards, unpleasant odors and the presence of insects. Although some found the cleanliness satisfactory, there are noted areas for improvement.
The staff at Shams Suites is highly praised for their professionalism and courteous service. Employees like Ahmed Essam and Ahmed Al-Masri receive high marks for their friendly and cooperative demeanor. Other staff members, including Abdulaziz and Rakan Al Mutairi, are also commended for their excellent reception skills and cooperation. While some minor issues with staff interactions and a lack of private parking spaces were noted, the general consensus highlights the strong customer service characterized by polite and responsive employees.
Overall, Shams Suites Furnished Units stands out for its strategic location, spacious accommodations and commendable service, making it a recommended choice despite some areas needing improvement. Show more
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Accessible Aparthotel
3-Star Aparthotel
Room Types
One-Bedroom ApartmentThe air-conditioned apartment has 1 bedroom and 1 bathroom with a walk-in shower and a bidet. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment features a seating area, a wardrobe, a sofa, a tiled floor, as well as a flat-screen TV with satellite channels. The unit has 1 bed.
Two-Bedroom ApartmentThe spacious apartment features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The kitchen is equipped with a stovetop, a refrigerator and kitchenware. The apartment has tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a wardrobe, as well as an electric kettle. The unit offers 4 beds.
Deluxe King StudioOffering free toiletries, this studio includes a private bathroom with a walk-in shower, a bidet and slippers. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator and kitchenware. The air-conditioned studio offers a flat-screen TV with satellite channels, a seating area, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and slippers. The twin room's kitchenette, which features a refrigerator, is available for cooking and storing food. This twin room is air-conditioned and has a seating area with a flat-screen TV, a wardrobe, a sofa, a tiled floor, as well as heating. The unit has 2 beds.
Economy Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and slippers. This double room is air-conditioned and features a seating area with a flat-screen TV, a wardrobe, a sofa, a tiled floor, as well as heating. The unit offers 1 bed.
Triple RoomThis triple room features a private bathroom, and air conditioning. The triple room's kitchenette is available for cooking and storing food. This triple room offers a flat-screen TV. The unit has 3 beds.
Guest Reviews
6.6
Rated
Location
Shams Suites Furnished Units boasts a highly praised location, frequently noted by guests for its excellent accessibility and proximity to numerous amenities. The hotel is strategically situated near a variety of services, including markets, restaurants, cafes, convenience stores and shopping malls. For those with appointments or plans in the area, the location proves to be particularly convenient.
Guests appreciate the view from the hotel with some highlighting its picturesque outlook including sights like Mount Uhud. The property is also noted to be directly across from a sports walkway and a park, adding to its appeal for those who enjoy leisurely strolls.
One of the standout features is its closeness to the holy mosque, a significant advantage for many travelers. While some guests mentioned the need to spend on taxis for certain locations, the overall sentiment towards the location remains highly favorable.
Despite some comments on the necessity for updates within the apartments, the cleanliness level meets guests' expectations, contributing positively to their stay. Overall, Shams Suites Furnished Units offers a prime location with access to essential services and scenic views, making it a recommended choice for visitors.
Rooms
Shams Suites Furnished Units offers rooms that are generally spacious and clean, making them a good option for families and couples. The rooms are described as large and comfortable, providing ample space for guests. However, some reviews indicate issues with cleanliness and outdated furniture with certain guests reporting cockroaches and insufficient lighting. The location is relatively convenient, close to key services and the mosque, although it can be somewhat difficult to navigate the return journey from the holy mosque.
The units offer decent proximity to amenities and the provision of parking on a commercial street adds to its convenience. Yet, there are recurring complaints about inadequate furnishings and instances of overbooking, which led to discomfort for several guests. Despite this, for those seeking budget-friendly accommodation with spacious rooms, Shams Suites could be a considerable choice.
Cleanliness
Shams Suites Furnished Units receives mixed feedback regarding its cleanliness. Many guests appreciate the excellent cleanliness, noting clean, spacious rooms and overall positive maintenance. The cleanliness is often highlighted alongside a great location and satisfactory service. However, several reviews point to concerning issues, including dirty rooms, poor hygiene standards and presence of cockroaches and insects, which detract from the experience. Some guests encountered specific problems such as an unclean kitchen or unpleasant odors from the refrigerator. While a number of guests found the cleanliness level acceptable, others indicated significant areas for improvement.
Staff
Shams Suites Furnished Units offers a commendable level of service through its professional and courteous staff. Guests frequently praised Ahmed Essam for his professionalism, friendliness and cooperative nature. Another standout employee is receptionist Ahmed Al-Masri, noted for his ethics and wonderful attitude. Other staff members, including Abdulaziz and Rakan Al Mutairi, were mentioned for their cooperation and excellent reception skills. Overall, the staff demonstrated a high level of helpfulness and respect, contributing to positive guest experiences.
However, there were a few isolated comments about staff interaction that could be improved, including a lack of assistance with luggage and some instances of unfriendly demeanor. Additionally, the absence of private parking spaces was noted. Despite these minor issues, the general consensus is that the customer service at Shams Suites is strong, characterized by a team of polite and responsive employees.
No, Shams Suites Furnished Units doesn't have any pool.
No, a spa isn't available at Shams Suites Furnished Units.
No, Shams Suites Furnished Units doesn't allow dogs.
No, parking facilities aren't available at Shams Suites Furnished Units.
No, Shams Suites Furnished Units doesn't have a gym.