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Sky View Hotel, Madinah

Medina , 4077 Jafar Ibn Abi Talib Street المنطقة المركزيه الجنوبية (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSky View Hotel in Madinah stands out for its unbeatable location, strategically positioned just steps away from the Prophet's Mosque. This proximity offers guests unparalleled convenience for prayer and visiting surrounding sacred sites such as the Al-Baqi graveyard, along with exploring local markets. Many visitors appreciate the value for money, especially given the hotel's prime location, which remains a significant draw for pilgrims.

However, reviews indicate several areas in need of improvement. While the rooms offer ample space and some guests find them comfortable, issues with maintenance are frequently reported. Concerns about cleanliness are prevalent, particularly regarding dirty carpets, worn-out furniture, and bathrooms, as well as reports of pests and unpleasant odors. Although some guests appreciate the garden views, the hotel would benefit from enhanced room service and updates to its furnishings.

Staff experiences at the hotel are mixed. Many staff members are praised for their friendliness, professionalism, and helpfulness, receiving special mentions by name for their exceptional treatment. Nonetheless, instances of unresponsive or rude reception staff, along with communication barriers, have led to some dissatisfaction among guests.

The hotel's Wi-Fi service is another point of contention, with connectivity issues frequently frustrating visitors. Despite this, the strategic location remains a forgiving factor for many guests, especially families and elderly travelers who prioritize access to the Sacred Mosque.

The beds at the hotel receive mixed reviews as well, with some guests finding them comfortable and satisfactory, while others report issues such as uncomfortable or noisy beds, along with cleanliness concerns regarding sheets.

Overall, Sky View Hotel's prime location near the Prophet's Mosque is its standout feature, making it a popular choice for worshippers. However, improvements in cleanliness, maintenance, staff responsiveness, and Wi-Fi connectivity are necessary to elevate the overall guest experience.
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Family Friendly Hotel

Room Types

Double Room Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room has air conditioning, an electric kettle, a flat-screen TV and city views. The unit has 2 beds.

Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room features air conditioning, an electric kettle, a flat-screen TV and city views. The unit offers 3 beds.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room features air conditioning, an electric kettle, a flat-screen TV and city views. The unit offers 4 beds.

Suite The air-conditioned suite features 2 bedrooms and 1 bathroom with a bath and a shower. This suite provides an electric kettle, a flat-screen TV and city views. The unit offers 6 beds.

Deluxe Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 4 beds.

Deluxe Triple Room Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. This triple room features air conditioning, an electric kettle and a flat-screen TV. The unit offers 3 beds.

Standard Family Room Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. This family room has air conditioning, an electric kettle, a flat-screen TV and city views. The unit has 5 beds.

About Sky View Hotel, Madinah

License: 10006293

Guest Reviews

Location

Sky View Hotel in Madinah enjoys a highly praised location, making it particularly attractive for guests visiting the Holy Mosque and the surrounding sacred sites. Situated just steps away from Masjid Al Nabawi, guests repeatedly emphasize the convenience of being able to reach the mosque within minutes. This proximity is celebrated across reviews, noting that the hotel is directly opposite the Prophet's Mosque, offering easy and quick access to the gates of this revered site. Additionally, the view from rooms that overlook the Haram adds a spectacular dimension to the lodging experience. Many find the location not only ideal for prayers but also beneficial for visiting adjacent sites like Al-Baqi graveyard and exploring local markets.

Another positive aspect noted in reviews is the value for money given the hotel's excellent location. However, despite the universally admired proximity to the mosque, aspects such as service and room maintenance receive less favorable mentions, indicating areas for improvement. Still, for those seeking a place steeped in spiritual significance, Sky View Hotel's prime location continues to be the standout feature, making it a reliable choice for worshippers on pilgrimage.

Rooms

Sky View Hotel in Madinah boasts a prime location that's just a five-minute walk from the Haram, a key advantage for visitors. The hotel offers rooms with garden views and ample space, ensuring guests enjoy a comfortable stay. Despite being an older establishment with outdated furniture, the rooms are considered comfortable by some guests. The property, however, clearly faces several maintenance challenges. Many guests report issues with cleanliness throughout the hotel, including dirty carpets, furniture, and bathrooms that require attention. Unpleasant odors and maintenance problems such as broken tiles and leaking AC units further detract from the guest experience. Essential amenities like towels, bins, and tea supplies are notably absent, and some visitors have encountered pests. While the location remains a strong selling point, the hotel would benefit from more reliable room service, updates to its furnishings, and general maintenance to improve the overall guest experience.

Beds

When visiting Sky View Hotel in Madinah, guests can expect a mixed experience with the beds. Many reviews highlight a positive aspect of comfortable beds, with some visitors finding their bedding clean and satisfactory. However, a number of guests encountered issues such as small and uncomfortable beds, with mattresses sometimes leaning to one side or lacking appropriate support. Concerns were raised about cleanliness, with some reviews noting dirty bedsheets and itching from fabrics. Functional problems were also mentioned, such as beds that made noise or were broken. These factors contributed to an overall need for improvements in bed quality and maintenance to enhance the comfort of the guest stay at the hotel.

Cleanliness

Sky View Hotel, Madinah, has a notable reputation for its exceptional location near the Prophet's Mosque, attracting travelers seeking proximity to this significant landmark. However, cleanliness is a recurring issue cited by guests. Many visitors report unfavorable conditions, such as dirty rooms with unpleasant odors and outdated, worn-out furnishings. Housekeeping services seem inconsistent, with complaints about unchanged linens, unclean carpets, and bathrooms requiring attention. Instances of insects and a lack of regular cleaning are mentioned. Despite these concerns, some guests remark on the courteous staff, especially highlighting individuals like Mohammed in the cafeteria. The general consensus underscores a need for significant improvements in housekeeping and maintenance to meet guests' expectations for a pleasant stay.

Staff

Sky View Hotel in Madinah appears to offer a mixed experience regarding its staff. On the positive side, many guests highlight the courtesy and cooperativeness of certain staff members, noting their helpfulness, friendliness, and professionalism. Guests often mention staff members by name, such as Raghad, Wijdan, and Haifa, praising them for their exceptional treatment and problem-solving abilities. The reception team and the manager are frequently noted for being welcoming and attentive, with efforts to accommodate guests and maintain a respectful demeanor.

However, numerous reviews point out significant issues, especially with the reception staff, who are described by some guests as unresponsive, rude, and lacking in basic customer service skills. Language barriers are also mentioned, with some staff members struggling to communicate in English, which has led to challenges during interactions. Instances of staff inability to address guest requests and maintenance issues have been noted, with reports of unpleasant encounters and perceived lack of professionalism. Overall, while some staff members are commended for their kindness and helpfulness, the general perception is overshadowed by negative experiences caused by inadequacies in communication and responsiveness.

Wi-Fi

Sky View Hotel in Madinah offers an experience that, while potentially fulfilling in certain aspects, faces notable challenges with its Wi-Fi service. Many guests have noted that while the Wi-Fi is occasionally good or works properly throughout the hotel, it frequently suffers from weak connectivity or is entirely unavailable, especially in the rooms and specific floors like the third and fifth. Furthermore, the absence of complimentary internet access has been a point of concern for travelers who expect reliable connectivity. Despite the hotel's strategic location allowing guests to explore nearby attractions, potential visitors aiming for a seamless online experience might encounter frustration here. This aspect might require consideration for those prioritizing dependable internet access during their stay.

Family

Sky View Hotel in Madinah seems to cater well to specific groups such as small children, babies, and the elderly. Guests appreciate its convenient traffic conditions, which enhance the enjoyment of walking in the area. A major advantage is its strategic location, with close proximity to the Sacred Mosque, allowing guests easy access to this significant site. This convenience often leads visitors to overlook certain shortcomings of the hotel, particularly as the pricing is considered reasonable relative to its prime location. While some reviews mention less than satisfactory experiences with facilities and staff, the appeal of staying close to the Sacred Mosque appears to be a significant draw for families and elderly travelers.

No, Sky View Hotel, Madinah doesn't have any pool.

No, a spa isn't available at Sky View Hotel, Madinah.

No, Sky View Hotel, Madinah doesn't allow dogs.

No, parking facilities aren't available at Sky View Hotel, Madinah.

No, Sky View Hotel, Madinah doesn't have a gym.

Location Show Map

Sky View Hotel, Madinah

Does Sky View Hotel, Madinah have a pool?

Is there a spa available at Sky View Hotel, Madinah?

Is Sky View Hotel, Madinah dog-friendly?

Is parking available at Sky View Hotel, Madinah?

Does Sky View Hotel, Madinah have a gym?