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Summary of reviewsشقق الفخامة للوحدات السكنية المفروشة تستقطب النزلاء من خلال موقعها الاستراتيجي الذي يوفر سهولة الوصول إلى العديد من الخدمات الأساسية مثل المحلات الغذائية، الصيدليات، المغاسل والمطاعم، وتقع على مسافة قريبة من المسجد النبوي الشريف. بالرغم من بعض التعليقات حول بعد البرج عن الحرم، توفر الشقق مكانًا هادئًا مع مرافق مواقف واسعة ومجانية، مما يجعلها خياراً جيداً للإقامات القصيرة والطويلة.
الغرف تتسم بفسيحها ونظافتها، مما يضيف إلى راحة النزلاء. ومع ذلك، لاحظ عدد من النزلاء وجود بعض مشكلات الصيانة مثل الأثاث القديم والمقابس غير الكافية في المطابخ. تُعتبر النظافة ممتازة بشكل عام، مع التنويه بأن تحسين خدمات التنظيف يمكن أن يزيد من رضا النزلاء.
طاقم العمل يبرز بروحه الودية والمهنية، مما يمنح النزلاء تجربة استقبال سلسة ومريحة. تم ذكر بعض الأسماء تحديدًا مثل خديجة ونهى وعمر كونهم يقدمون خدمة ممتازة ومهذبة. الخدمات المقدمة من قبل الموظفين تساهم بشكل كبير في تجربة إقامة ممتعة للضيوف.
لكن، كان هناك تحفظات حول جودة الإنترنت، حيث أشار العديد من النزلاء إلى ضعف الاتصال بالواي فاي وتوصية بتحسين هذه الخدمة. كما أُشير إلى عدم توافر وجبة الإفطار أو مطعم داخل الموقع كأحد العيوب، وكذلك تكررت الشكاوى حول صلابة الأسرّة ونوعية الشراشف والمفارش.
بصفة عامة، شقق الفخامة للوحدات السكنية المفروشة توفر إقامة مريحة وموقعاً ملائماً مع طاقم عمل محترف ونظيف، مما يجعلها خياراً جذاباً على الرغم من بعض النقاط التي يمكن تحسينها. Show more
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Aparthotel Taking Steps Towards Sustainability
Aparthotel with Parking
Accessible Aparthotel
Small Aparthotel
3-Star Aparthotel
Room Types
Budget Double RoomGuests will have a special experience as this double room offers a hot tub. Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and has a flat-screen TV, a private entrance, soundproof walls and an electric kettle. The unit has 1 bed.
Budget Twin RoomThis twin room's standout feature is the hot tub. Offering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room offers a flat-screen TV, a private entrance, soundproof walls and an electric kettle. The unit has 2 beds.
Two-Bedroom ApartmentThis apartment's special feature is the hot tub. This spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an electric kettle. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a dining area. The unit offers 3 beds.
Three-Bedroom ApartmentThis apartment provides a hot tub. This spacious apartment comprises 1 living room, 3 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a private entrance, soundproof walls, as well as a dining area. The unit offers 5 beds.
Economy Triple RoomGuests will have a special experience as the triple room features a hot tub. Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV, a private entrance, soundproof walls and an electric kettle. The unit has 3 beds.
Economy Quadruple RoomThe hot tub is a top feature of this quadruple room. Featuring free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room features air conditioning, a private entrance, soundproof walls, an electric kettle, as well as a flat-screen TV. The unit has 4 beds.
Two-Bedroom ApartmentThis apartment's special feature is the hot tub. Featuring a private entrance, this spacious apartment also comprises 2 bedrooms, a seating area and 2 bathrooms with a shower and a bidet. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an electric kettle. The apartment provides air conditioning, a washing machine, soundproof walls, a dining area, as well as a flat-screen TV. The unit offers 8 beds.
ApartmentThe hot tub is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an electric kettle. The spacious apartment features a washing machine, soundproof walls, a seating area, a dining area, as well as a flat-screen TV. The unit has 5 beds.
About الفخامة الماسية للوحدات السكنية المفروشة
License: 10007678
Guest Reviews
Location
شقق الفخامة للوحدات السكنية المفروشة boasts a strategic location for travelers who have their own vehicle, offering ample parking spaces. It is situated conveniently near various amenities such as grocery stores, pharmacies, laundries and restaurants. A key highlight is its proximity to the revered Masjid Al Nabawi, being just a short drive away or, for those preferring a stroll, about a 20 to 30-minute walk.
Although some guests mention that the hotel is somewhat far from the campus and a bit removed from the main road, the location remains favorable for accessing the Haram. The distance to the Mosque of the Prophet ranges from a comfortable walk to a quick drive, making it accessible yet situated in a quieter neighborhood.
The hotel provides ease of access to the city's essential services and the central area, including the King Fahd Gate and various dining options catering to different cuisines. Some visitors noted that navigating to the hotel could be slightly puzzling due to the pinned location on booking websites.
Overall, despite a few comments regarding its distance from the Haram, the combination of its quiet, convenient location and reliable parking facilities makes شقق الفخامة للوحدات السكنية المفروشة a satisfactory choice for both short and extended stays.
Breakfast
Guests at شقق الفخامة للوحدات السكنية المفروشة noted the absence of breakfast options and found the lack of a restaurant on the premises to be a disadvantage. Some guests mentioned that a small restaurant within or near the hotel would be beneficial for accommodating families and guests. Moreover, visitors pointed out that the hotel does not offer a bus service to Masjid Al Nabawi. Despite these shortcomings, the hotel has been appreciated overall by its guests.
Rooms
Guests have mixed impressions about the rooms at 'شقق الفخامة للوحدات السكنية المفروشة'. Many reviews highlight positive aspects such as spacious rooms, often described as "very spacious" and "comfortable". Cleanliness frequently receives commendation with guests noting that the rooms and apartments are clean and well-maintained. The pricing seems to be appreciated by some, indicating that the accommodation provides value for money.
However, several issues are consistently raised. Room maintenance appears to be a concern with mentions of broken fittings, outdated furniture and air conditioners that require service. Some guests point out that the kitchen is inadequately stocked, lacking essential items like spoons, cups and plates and often without sufficient outlets for appliances. Noise and inadequate insulation between rooms can disturb the stay and small room sizes are also mentioned frequently.
Additionally, room service seems to be lacking, as housekeeping is not done regularly unless requested and there are reports of dirty towels and uncollected garbage. Some rooms have weak lighting and air leakage issues, making them cold at night. The décor is minimal and the fixtures in the bathrooms sometimes substandard.
Overall, while the hotel offers spacious and clean apartments that are generally comfortable, improvements in maintenance, service and amenities could greatly enhance the guest experience.
Beds
'Shuqaq Al Fakhama Al Sakaniya Al Mafroosha' offers mixed reviews regarding the comfort of its beds. While some guests found the beds to be good and comfortable, many others reported issues such as discomfort, hardness and even broken or half-broken frames. There were also mentions of unclean bed sheets and blankets, including spots and unclean covers. The mattresses were described as varying in firmness and often causing pain and some guests noted that the beds made noise. Overall, while a few guests were satisfied with the beds, the majority were not, indicating a need for better maintenance and possibly upgrading the bedding and furniture to improve guest comfort.
Cleanliness
Shuqaq Al-Fakhama For Residential Units offers a mixed experience regarding cleanliness with several bright spots highlighted by guests. Many have praised the property for being clean, tidy and well-maintained, emphasizing the cleanliness of common areas, rooms and bathrooms. Positive points include new furniture, spacious apartments and a super clean atmosphere contributing to a comfortable stay. Visitors particularly appreciated the clean bed linen, towels and the absence of insects.
The property's cleanliness is generally praised as excellent with guests noting the cleanliness of specific areas like the reception, bathrooms and living spaces. The building's cleanliness and organization, coupled with cooperative reception staff, add to the positive impression. Guests also appreciated the clean and serene environment, making the property feel calming and inviting.
However, some reviews pointed out lapses in the consistency of the cleaning services. Issues such as rooms not being cleaned during the stay, inadequate cleanliness of some amenities like carpets and refrigerators and insufficient housekeeping services have been reported. Complaints include dirty floors, the presence of flies, unclean towels and the need for more frequent cleaning. Maintenance issues in bathrooms, along with reports of deteriorating toilet conditions, have also been noted.
Despite these occasional shortcomings, many guests still found the overall cleanliness and property management satisfactory, expressing a willingness to return due to the clean and comfortable environment. The staff and cleanliness have been described as excellent by several visitors, suggesting that when cleaning services are provided, they meet high standards. This mix of feedback paints a picture of a generally clean and organized property that could benefit from more consistent and proactive housekeeping services.
Staff
In the heart of Madinah, the accommodations at 'شقق الفخامة للوحدات السكنية المفروشة' stand out not only for their comfort and cleanliness but also for the exemplary service provided by their staff. Reviews consistently highlight the staff's kindness, politeness and professionalism. Guests have praised the warm and welcoming reception, noting that the check-in process is smooth and reservations are handled efficiently.
The team at the front desk, especially individuals like Khadija, Noha and Mr. Omar from Bangladesh, have received special recognition for their helpful and respectful demeanor. Across the board, the reception staff are described as attentive, cooperative and always ready to assist. The hospitality and flexibility offered by the staff, including during peak times, have left a positive impression on many visitors.
While there were occasional remarks about room for improvement in cleaning standards and language proficiency, the overwhelming sentiment is one of appreciation for the friendly and accommodating nature of the employees. The professionalism and ethical behavior of the staff, from the receptionists to the housekeeping team, contribute significantly to the overall pleasant stay experienced by guests.
Wi-Fi
Guests have expressed significant dissatisfaction regarding the Wi-Fi at 'شقق الفخامة للوحدات السكنية المفروشة.' A recurring theme is that the internet quality is poor with mentions of weak coverage and connectivity issues across various areas of the hotel. Some guests reported that the Wi-Fi did not work at all during their stay and others highlighted that the internet does not reach certain rooms, particularly the more distant ones. The consensus indicates that the Wi-Fi needs major improvements to meet guests' expectations effectively.
Parking
'شقق الفخامة للوحدات السكنية المفروشة' offers commendable parking facilities which guests have appreciated in their reviews. The location provides plenty of parking spaces, ensuring ease of access for those traveling by car. Notably, parking is available free of charge, which adds an extra layer of convenience for visitors. Reviews consistently mention the ample parking space available both on-site and in the surrounding area. However, the basement parking area could benefit from improved lighting and cleanliness. Despite these minor issues, the hotel's parking services are generally well-received, making it an excellent choice for guests with vehicles.
Accessible
'شقق الفخامة للوحدات السكنية المفروشة' is praised for its accessibility, especially for those traveling by car, taxi or using services like Uber. The hotel is conveniently located with all necessary services nearby, making it a practical choice for families, including larger ones. Many guests have noted that the property and rooms are both clean and quiet, offering a peaceful environment. Additionally, the website is user-friendly and beautifully designed, providing detailed information on the apartment's capacity.
The location offers good accessibility, highlighted by available parking facilities and proximity to public transportation. Though not within close walking distance to the Prophet (PBUH) Mosque, it can be reached with Member Discount Points. Despite these positive aspects, there are some areas needing improvement. For example, there is no wheelchair accessibility and a few reviews mention issues with air conditioning and water pressure.
Overall, 'شقق الفخامة للوحدات السكنية المفروشة' provides a clean and accessible option for travelers, especially those traveling with family, though it could enhance its facilities to cater to a broader range of needs.
No, الفخامة الماسية للوحدات السكنية المفروشة doesn't have any pool.
No, a spa isn't available at الفخامة الماسية للوحدات السكنية المفروشة.
No, الفخامة الماسية للوحدات السكنية المفروشة doesn't allow dogs.
Yes, parking facilities are available at الفخامة الماسية للوحدات السكنية المفروشة.
No, الفخامة الماسية للوحدات السكنية المفروشة doesn't have a gym.