Dawliz Rabat Art & Spa, nestled between Rabat and Salé, is a hotel celebrated for its idyllic and strategic location. Guests frequently commend its serene riverside position and breathtaking views of the Bouregreg River and notable Rabat landmarks, which create a tranquil and picturesque environment perfect for both leisure and business travelers. The peaceful setting away from the bustle of the city, combined with easy accessibility to Rabat’s town center and airport, enhances the overall appeal of the hotel.
The breakfast experience at the hotel generally receives favorable remarks with guests appreciating the varied and delicious buffet that includes fresh fruits, cheeses and omelets in a pleasant and spacious setting. Despite some occasional notes for improvement regarding variety and service efficiency, the overall sentiment remains positive, contributing to a great start to the day for many visitors.
Dinner at Dawliz Rabat Art & Spa is also well-received with guests frequently praising the excellent and flavorful dishes crafted by a skilled chef in a refined and elegant setting. The restaurant staff's helpfulness further enhances the dining experience, although there are occasional mentions of issues with availability and communication, particularly regarding the Lebanese restaurant.
Rooms at the hotel are described as spacious and clean, offering impressive views of the river and hotel gardens. The floor-to-ceiling windows contribute to the attractive scenery and the comfort of the beds is often highlighted. However, some guests feel the rooms are outdated and have occasionally noted issues such as dirty carpets, ants and non-functional air conditioning. While cleanliness is generally praised, there are sporadic complaints about room readiness and tidiness upon arrival.
The hotel's cleanliness receives mixed reviews with many guests appreciating the general cleanliness and daily cleaning efforts, complemented by the magnificent decor and art displays. Nonetheless, specific areas of concern such as dirty carpets and unclean bathrooms are occasionally reported.
Staff at Dawliz Rabat Art & Spa are consistently praised for their friendliness, kindness and professionalism. Guests frequently highlight the staff's responsiveness and attentiveness, creating a pleasant and welcoming atmosphere. Specific staff members receive mentions for their exceptional service, although there are occasional calls for improved staff training to meet five-star service standards.
The spa receives high praise for its quality services and professional staff with guests particularly enjoying the massages and royal hammam treatments. However, some visitors were disappointed by the spa’s unavailability during their stay, which had not been communicated during booking.
The hotel's pool is another highlight, described as stunning, well-maintained and clean. Guests appreciate the fantastic views from the pool area and the relaxing atmosphere it provides. However, some note that the pool can feel small for the number of guests and suggest improvements in hygiene and water treatment.
The comfort of the beds receives positive feedback with many guests noting the excellent quality and comfort of the bedding. Despite some complaints about hard and lumpy beds and issues with bed sheet cleanliness, the overall impression is that the beds contribute to a pleasant stay.
When it comes to the hotel's five-star rating, there is a notable divide in guest perceptions. Some guests feel the hotel meets five-star standards with high-level professionalism and comfort, while others believe it falls short due to issues like poor service and an unfavorable quality-price ratio. This mixed feedback suggests that while the hotel has the potential for an upscale experience, there are areas in need of improvement to fully satisfy the expectations of a five-star establishment.
Le Diwan Hotel Rabat - MGallery Collection in the heart of the charming Hassan district of Morocco's capital city is highly praised for its exceptional location. The hotel's strategic position provides easy access to numerous local attractions, restaurants, the nearby souk and the train station, making it ideal for both leisure and business travelers. Guests appreciate the clean, safe and vibrant neighborhood, often highlighting the convenience of walking to most destinations.
The breakfast experience is well-received with guests enjoying the variety and quality of the buffet, which includes delicious Moroccan specialties and live cooking stations for crepes and omelettes. The friendly and professional staff further enhance this dining experience despite occasional issues with service delays and overcrowding in the breakfast room.
Guest rooms are described as spacious and well-furnished with high-quality, comfortable bedding contributing to a restful sleep. However, some rooms face issues with musty smells, humidity and dated furniture, indicating a need for updates. Despite these concerns, the rooms are generally clean and well-equipped, thanks to the diligent housekeeping staff.
Cleanliness throughout the hotel is consistently upheld and the welcoming ambiance is matched by the high standards of service. Particular staff members, such as Mona, Halima and Madame Ibtissam at reception, are recognized for their exceptional dedication, ensuring a pleasant stay for guests.
Parking at the hotel has its limitations in terms of space and accessibility, but the professionalism and helpfulness of the parking staff are noteworthy. While navigating the tight parking area can be challenging, the staff's diligent service is well appreciated with suggestions for a full-time valet service to enhance the experience.
Overall, Le Diwan Hotel Rabat - MGallery Collection stands out for its excellent location, comfortable amenities, cleanliness and outstanding staff, making it a commendable choice for travelers exploring Rabat.
Belere Urban Hotel Rabat stands out as a highly recommended option for travelers visiting Morocco's capital, thanks to its excellent location, comfortable accommodations, and attentive staff. Situated in the heart of Rabat, the hotel offers remarkable convenience for exploring the city’s key attractions like the Medina, Chella, Kasbah, and the Royal Palace. Its proximity to Rabat Ville train station further enhances accessibility for those utilizing different modes of transportation.
Guests are consistently impressed by the hotel's stylish and well-maintained rooms, which provide a peaceful retreat despite the bustling city outside. The spacious accommodations feature comfortable beds, high-quality linen, and modern amenities, contributing to a restful stay. Although some guests note the furniture as dated, overall, the rooms are considered clean and comfortable.
The hotel's staff receives high praise for their friendliness and professionalism, often going above and beyond to ensure a pleasant stay. Their welcoming nature and attentiveness complement the comfortable environment, enhancing the overall guest experience.
Though the breakfast receives mixed feedback, many guests appreciate its variety and the pleasant setting of the breakfast terrace, which offers panoramic views. Improvements in cleanliness and diversity of options could elevate the experience further.
While the Wi-Fi service may have some inconsistencies, guests generally report satisfactory connectivity. The availability of free premium bottled water and drinks adds to the value for tech-savvy guests. Additionally, the hotel offers practical parking solutions, an appreciated convenience amidst limited space.
Belere Urban Hotel Rabat makes a strong offering aligned with its four-star category, although some debate surrounds this rating. The ongoing renovations and attention to guest comfort and cleanliness underpin its reputation as a preferred choice for both leisure and business travelers. With its central location and modern amenities, the hotel provides excellent value, making it a compelling option for those visiting Rabat.
Enjoying a majestic position in the center of the capital city Rabat, this 5 star luxury hotel blends contemporary design with the best in Moroccan architecture.
Summary of reviews
The Sofitel Rabat Jardin Des Roses is a luxurious 5-star hotel that offers exceptional facilities and services. The location is amazing with beautiful gardens and easy access to activities and entertainment. While some guests had mixed opinions about the breakfast, the dinner experience was top-notch with a variety of international and Moroccan cuisine available. The rooms are comfortable and well-designed, although some guests noted maintenance issues. The hotel excels in cleanliness and the staff is friendly, professional and attentive. The spa services are nice and the gym offers equipped training equipment. The outdoor pools are beautiful and inviting, although some found the pool area a bit too crowded. The hotel is highly recommended for families looking for a perfect vacation getaway. Overall, the Sofitel Rabat Jardin Des Roses is the best hotel to stay at in Rabat, offering true luxury and exceptional service.