Melbourne, 93 Bulla Road-37.73669,144.904647(Show on Map)
5.1
Rated
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Essendon Motel offers budget-friendly accommodation primarily appealing to travelers due to its highly praised location near Melbourne and Essendon airports. This strategic position makes it especially convenient for those with early morning flights or travelers seeking easy access to major highways, public transport, shopping centers and local eateries. Guests also appreciate the straightforward parking facilities, which contribute to a hassle-free arrival and departure experience.
The motel provides spacious rooms that cater well to families and those with multiple suitcases. Guests often find the beds comfortable and the location suitable for short-term stays. The staff are frequently described as friendly and helpful, often going the extra mile to assist with check-in procedures and general inquiries.
However, numerous reviews highlight significant areas that need improvement. Cleanliness and maintenance are common concerns with reports of unclean bathrooms, unpleasant odors and broken furniture indicating a decline in the upkeep of the facilities. The WiFi service is another major downside, often described as non-functional despite being advertised as free.
The motel's overall condition, including its three-star rating, suggests that while it offers good value for money due to its location and reasonable pricing, it falls short in terms of cleanliness and maintenance. Some guests report inconsistent service and unprofessional staff behavior, although many still commend individual staff members for their courteousness.
In summary, Essendon Motel stands out for its prime location and spacious rooms but requires significant improvements in cleanliness, maintenance and WiFi connectivity to enhance the overall guest experience.
Categories
Parking
Cheap
4 Star
Room Types
Standard Queen RoomRoom is fitted with a fridge, tea/coffee making facilities and a flat-screen TV. Offers access to the communal balcony.
Please note that the price is based on 2 guests. There is no capacity for additional guests.
Economy Family RoomRoom is fitted with a fridge, tea/coffee making facilities and a flat-screen TV. Offers access to the communal balcony.
Please note that the price is based on 4 guests. There is no capacity for additional guests.
Corporate SingleThis air-conditioned, twin room features an en suite, tea/coffee making facilities, small refrigerator and TV. Parking is complimentary.
Queen Room with Three Single BedsThe family room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The family room offers an electric kettle, a carpeted floor, heating and a flat-screen TV. The unit has 4 beds.
Standard Twin RoomThe twin room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The twin room features a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit has 2 beds.
Queen RoomThe double room features air conditioning and a wardrobe, as well as a private bathroom boasting a shower. The unit has 2 beds.
Standard StudioThe studio provides air conditioning and a wardrobe, as well as a private bathroom featuring a shower. The studio is equipped with a flat-screen TV, an electric kettle, a carpeted floor, as well as heating. The unit offers 2 beds.
Guest Reviews
5.1
Rated
Review Summaries
Location
Essendon Motel enjoys a highly praised location that appeals to many travelers, particularly those with plans involving the nearby airport. Guests consistently highlight how the motel's close proximity to Melbourne and Essendon airports makes it an ideal choice for short stays, especially before early morning flights. The accessibility of major highways and public transport is another notable advantage, simplifying travel logistics for guests.
Convenience is further underscored by the motel's easy-to-find premises and ample parking, which make arrival and departure stress-free. Several reviews mention that the motel is near important amenities and attractions such as shopping centers like DFO and Highpoint, as well as various restaurants and cafes. Proximity to function venues and specific locations in town also gets a nod, indicating that the motel meets the diverse needs of its guests.
While some reviews hint at areas for improvement, particularly in terms of dated facilities, the consensus is clear: the location of Essendon Motel remains its strongest asset, providing practical ease for both leisure and business travelers.
Rooms
Essendon Motel offers rooms that generally receive mixed feedback from its guests. Many reviews praise the large size of the rooms, which are ample enough to accommodate travel bags, families and multiple suitcases. Several guests also found the beds comfortable and the location convenient, particularly for early flights and access to local cafes.
However, the reviews highlight significant concerns about cleanliness and maintenance. Multiple guests reported that their rooms were dirty, smelly and in a state of disrepair with some even mentioning specific issues like dirty showers, unpleasant smoke odors and broken furniture. Instances of stained bedding, unclean bathrooms and general neglect were commonly cited.
While the spaciousness of the rooms and some basic amenities met the needs of travelers, the overall condition of the facilities and lack of proper housekeeping were major drawbacks. Ultimately, while Essendon Motel's large rooms and convenient location have their advantages, significant improvements in cleanliness and maintenance appear necessary to enhance the guest experience.
Beds
Essendon Motel receives mixed reviews regarding the comfort and quality of its beds. Many guests found the beds comfortable, clean and reasonably good, appreciating the quality of the bed linen. However, a significant number of reviews indicated problems with bed comfort, citing issues such as overly soft or excessively hard pillows, lopsided mattresses and sagging beds. Some reports mentioned dirty or stained bedding, which detracted from the overall experience. While some visitors enjoyed a restful sleep, others found the mattresses uncomfortable and in need of replacement. The general consensus highlights variability in bed comfort, suggesting the motel may need to address inconsistencies in bedding quality and maintenance.
Cleanliness
Essendon Motel has received numerous reviews from guests highlighting cleanliness issues. Many described the rooms as dirty, filthy or in a state of disrepair. Complaints often centered on unclean bathrooms with specific mentions of mold, sticky floors and outdated conditions. The presence of bugs, particularly cockroaches, was a recurring theme, alongside reports of rooms smelling of cigarette smoke and occasionally garlic. Various rooms had broken furniture, chipped fittings and graffiti. Maintenance issues such as cracked glass doors, holes with mold and stains were frequently noted. Several guests mentioned that the bedding was put on in a rush and smelled of smoke, adding that surfaces and floors were not adequately cleaned. These reviews suggest that the motel needs significant improvement in its cleanliness standards and maintenance to enhance guest satisfaction.
Staff
The staff at Essendon Motel receive a mixed range of reviews. On the positive side, many guests commend the reception staff for being friendly, helpful and accommodating. They describe the staff as hardworking, service-minded and eager to assist. There are numerous mentions of the team's friendliness and their ability to provide additional rooms when required. Guests often appreciate the prompt and courteous service from the front desk, highlighting instances of staff members going the extra mile to assist with information and check-in procedures.
However, not all experiences are positive. Some guests report slower service and occasional issues with room allocations. There are references to unhelpful or rude interactions, indicating inconsistencies in staff behavior. Instances of unsympathetic responses and a lack of attentiveness to problems are noted. A few guests were dissatisfied with the receptionists' attitudes, mentioning that some staff members were abrupt, rude or displayed an unfriendly demeanor. Additionally, specific inconveniences such as staff entering rooms without knocking or attempting maintenance work at odd hours further contributed to a mixed review landscape.
Overall, while many guests leave satisfied with the friendly and helpful nature of the Essendon Motel's staff, the property would benefit from consistent hospitality standards.
Wi-Fi
Guest reviews for the Essendon Motel highlight significant issues with the hotel's WiFi service. Despite being advertised, the WiFi was largely non-functional with multiple guests reporting they could not connect at all or experienced extremely poor and inconsistent connectivity. Some mentioned that there were no details provided for accessing the free WiFi upon arrival. On a slightly positive note, it was noted that the internet worked on the TV, suggesting some level of connectivity if not accessible from personal devices. However, overall feedback points to a problematic WiFi experience, overshadowed by additional mentions of outdated amenities and cleanliness concerns.
Parking
Essendon Motel offers a convenient and accessible parking experience with an emphasis on ease of use for guests. Many appreciated the secure car park and the availability of cheap and free on-site parking. The location is particularly advantageous for those with tight schedules, as the parking facilities make both late check-ins and early departures hassle-free.
Guests found parking straightforward with good provisions for cars and trailers, enhancing the convenience for travelers. Despite some mentions of limited or tight spaces, the general consensus is that plenty of parking is available. Rooms are situated close to the car park, though this proximity occasionally results in noise disturbances at night. Overall, the parking arrangements contribute positively to the comfort and practicality of staying at Essendon Motel.
3 Star
Essendon Motel offers budget-friendly accommodation, especially considering its proximity to the airport and city. The motel provides basic amenities and while it's not a luxurious stay, it is easy to locate and can be a convenient option for travelers on a tight budget.
However, it should be noted that the property shows significant signs of wear and tear with many areas being described as extremely run-down. Cleanliness appears to be an issue with reports of an unpleasant smell of smoke and overall neglected upkeep. Despite these drawbacks, it’s considered good value for money by some, given the reasonable pricing.
Service at the motel is reported as average and some guests found the staff to be unprofessional. While it may not live up to its three-star rating for everyone, Essendon Motel can be an affordable choice for short stays if location and price are the main priorities.
FAQ
No, Essendon Motel doesn't have any pool.
No, a spa isn't available at Essendon Motel.
No, Essendon Motel doesn't allow dogs.
Yes, parking facilities are available at Essendon Motel.