Hawthorn Gardens Serviced Apartments
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Summary of reviewsHawthorn Gardens Serviced Apartments offer a strategically prime location that combines convenience and tranquility. Situated close to major roads, supermarkets, restaurants and essential amenities like Epworth and Cabrini hospitals, the property ensures easy accessibility for various needs. Shopping enthusiasts will appreciate the nearby shopping centers and Tooronga Station, while guests benefit from the on-site secure and spacious parking.
The apartments themselves are generously sized, making them ideal for families or groups. They come equipped with comfortable beds, well-appointed kitchens and functional amenities such as laundry facilities. This ample space is particularly beneficial for extended stays or work trips. However, the property shows signs of wear and could benefit from updates and maintenance. Cleanliness is inconsistent with some guests reporting dirty floors, stained carpets and other signs of neglect.
Despite these issues, the staff at Hawthorn Gardens are frequently praised for their friendliness and helpfulness, providing a smooth and efficient check-in process. Names like Jeremy and Michael are often mentioned for going the extra mile to assist guests, creating a welcoming atmosphere.
The free Wi-Fi and Foxtel channels add to the amenities, though the Wi-Fi can be unreliable with frequent disruptions and limited daily usage. The secure parking is a significant positive, often highlighted for its convenience and safety, despite some comments about the carpark being a bit dark.
The beds receive mixed reviews; while many guests find them comfortable and clean, others report discomfort due to hard or old mattresses and thin bedding. The property, being more on the budget-friendly side, offers reasonable prices and value for money, reflecting its three-star rating. It may not offer a luxury experience, but for budget-conscious travelers or those needing spacious accommodations, it meets essential needs satisfactorily.
Overall, while there is room for improvement in cleanliness and maintenance, Hawthorn Gardens Serviced Apartments excel in location, staff service and providing practical amenities, making it a suitable choice for various types of stays.
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The apartments themselves are generously sized, making them ideal for families or groups. They come equipped with comfortable beds, well-appointed kitchens and functional amenities such as laundry facilities. This ample space is particularly beneficial for extended stays or work trips. However, the property shows signs of wear and could benefit from updates and maintenance. Cleanliness is inconsistent with some guests reporting dirty floors, stained carpets and other signs of neglect.
Despite these issues, the staff at Hawthorn Gardens are frequently praised for their friendliness and helpfulness, providing a smooth and efficient check-in process. Names like Jeremy and Michael are often mentioned for going the extra mile to assist guests, creating a welcoming atmosphere.
The free Wi-Fi and Foxtel channels add to the amenities, though the Wi-Fi can be unreliable with frequent disruptions and limited daily usage. The secure parking is a significant positive, often highlighted for its convenience and safety, despite some comments about the carpark being a bit dark.
The beds receive mixed reviews; while many guests find them comfortable and clean, others report discomfort due to hard or old mattresses and thin bedding. The property, being more on the budget-friendly side, offers reasonable prices and value for money, reflecting its three-star rating. It may not offer a luxury experience, but for budget-conscious travelers or those needing spacious accommodations, it meets essential needs satisfactorily.
Overall, while there is room for improvement in cleanliness and maintenance, Hawthorn Gardens Serviced Apartments excel in location, staff service and providing practical amenities, making it a suitable choice for various types of stays.
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Guest Reviews
Hawthorn Gardens Serviced Apartments boast a prime location that consistently impresses guests. Positioned conveniently close to major roads, the property allows for easy travel and accessibility. Many guests appreciate the short walking distance to local supermarkets like Coles and Woolworths, as well as a variety of restaurants and takeaways. The proximity to essential amenities, including Epworth Hospital and Cabrini Hospital, is noted as particularly beneficial for those needing medical services.
Shopping enthusiasts will find the location ideal with two shopping areas and Tooronga Station nearby for easy access to the train. The property's central setting also provides quick links to the freeway, making trips into the Melbourne CBD simple and efficient.
Safe and secure parking is another highlight with guests frequently mentioning private, on-site parking as a valuable feature. The area is described as peaceful and quiet despite its closeness to the city, ensuring a comfortable stay that meets various needs, from family visits to attending events and medical appointments.
Overall, the location of Hawthorn Gardens Serviced Apartments perfectly balances convenience, accessibility and tranquility, enhancing the overall experience for its guests.
Hawthorn Gardens Serviced Apartments offers an impressive amount of space with very spacious and generously sized apartments, making it ideal for families or groups. The units feature comfortable beds and living areas, well-equipped kitchens and functional amenities such as laundry facilities. The roomy and comfy settings provide ample space for relaxation and practicality, especially for extended stays or work trips.
Despite the positives, the property shows signs of wear and age with decor that appears outdated and in need of maintenance. Cleanliness seems inconsistent, ranging from clean and tidy apartments to some units reported as being dirty and not well-maintained. Issues such as stained carpets, dirty floors and faulty appliances have been noted.
Ventilation and heating are additional concerns, particularly in bedrooms that lack sufficient heating options. However, the apartments come with clean linens and towels and the secure parking and proximity to local amenities like supermarkets add convenience.
In summary, while Hawthorn Gardens Serviced Apartments excels in space, comfort and essential facilities, the property would benefit from improved cleanliness and maintenance to enhance the overall guest experience.
The beds at Hawthorn Gardens Serviced Apartments have garnered mixed reviews from guests. On the positive side, many visitors have found the beds to be comfortable, often highlighting that they were clean and well-maintained, which contributed to a restful sleep experience. Guests were pleased to note the availability of extra pillows and blankets and some even expressed an unwillingness to leave the comfort of their beds.
However, there were also considerable reports of discomfort. Numerous guests described the beds as hard with some comparing the experience to sleeping on a brick slab. Complaints about the mattresses being old and squeaky were common and some guests noted that the thin and worn-out doonas did little to provide warmth or comfort. Additionally, there were occasional reports of dirty bedding and pillows being a little flat, which detracted from the overall experience.
Despite the varied feedback, it seems the hotel maintains clean sheets and occasionally provides a comfortable bedding experience, albeit inconsistently. Considering the mentioned feedback, it appears the hotel might need to consider investing in new mattresses and improving the quality of their bedding to address guest comfort comprehensively.
Hawthorn Gardens Serviced Apartments appear to have significant issues with cleanliness and maintenance that overshadow the otherwise comfortable aspects of the stay. While some guests found the apartments to be clean and comfortable, the majority reported pervasive problems such as dirty floors, stained carpets and spider webs. The bathrooms frequently presented issues like black mould, grime and broken fixtures.
Housekeeping deficiencies included dust on blinds and cobwebs in visible areas with particular neglect evident in the kitchen and bathroom areas where dirty appliances and mould were commonly noted. Repeat complaints mention the presence of stains on carpets and furniture, leading to an overall sense of a neglected property. The outdoor areas and public spaces were also cited as areas needing more thorough cleaning and regular upkeep.
Despite some guests highlighting positive aspects, such as clean bedding and convenient parking, the general impression is marred by a need for thorough cleaning and better maintenance. The property’s potential is clear, but significant improvements in cleanliness and upkeep are needed to meet guests' expectations.
Hawthorn Gardens Serviced Apartments boasts a reputation for having a very friendly and accommodating staff. Guests consistently highlight the helpful and approachable nature of the reception team with several mentions of individuals such as Jeremy and Michael who went out of their way to assist. The check-in process is notably smooth and efficient, often praised for its ease with instances of customers receiving their keys early when arriving ahead of schedule.
Visitors frequently commend the exceptional friendliness and welcoming attitude of the staff, creating a positive first impression. The willingness to help, whether in providing alternative room arrangements or assisting with obtaining necessary equipment, is frequently noted. Despite some isolated instances of unfavorable interactions, the predominant sentiment is that the staff at Hawthorn Gardens are kind, polite and always ready to ensure a pleasant stay for their guests.
While staying at Hawthorn Gardens Serviced Apartments, guests can appreciate the availability of Wi-Fi. Additionally, the provision of free Wi-Fi and Foxtel channels is a notable feature. However, the overall experience with the Wi-Fi appears to be inconsistent. Guests have reported issues such as difficulty logging into the network, limited daily usage and frequent disruptions. Despite its presence, the Wi-Fi often did not meet expectations in terms of reliability and strength.
The reviews for Hawthorn Gardens Serviced Apartments highlight a generally positive experience with the parking facilities. The majority of guests appreciate the availability of on-site parking, describing it as convenient, handy and a significant advantage. The parking options are noted to be underground or undercover with many guests emphasizing the security of these spaces.
The secure parking, whether underground or in a carport, is frequently mentioned as a reliable and essential feature. It's also worth noting that the parking is spacious and free, which several guests find to be an added bonus. While the carpark is mentioned to be a bit dark by a few reviewers, the overall sentiment is that it is clean, tidy and provides peace of mind for vehicle safety.
Hawthorn Gardens Serviced Apartments offers an affordable stay with reasonable prices, making it a decent value for money. The accommodation suits budget-conscious travelers and those needing extra space, as there are affordable three-bedroom options available. While it may not provide a five-star experience, the essential services and basic amenities it offers can meet most guests' needs.
The property's overall look is somewhat dated and in need of maintenance or a facelift. Some guests have noted that it appears tired and could be cleaner, reflecting its three-star rating. Despite these points, it provides fair value for money, considering its price point and spacious accommodations. For those managing their budget, this hotel can be a fitting choice, as you get what you pay for.
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Location
Shopping enthusiasts will find the location ideal with two shopping areas and Tooronga Station nearby for easy access to the train. The property's central setting also provides quick links to the freeway, making trips into the Melbourne CBD simple and efficient.
Safe and secure parking is another highlight with guests frequently mentioning private, on-site parking as a valuable feature. The area is described as peaceful and quiet despite its closeness to the city, ensuring a comfortable stay that meets various needs, from family visits to attending events and medical appointments.
Overall, the location of Hawthorn Gardens Serviced Apartments perfectly balances convenience, accessibility and tranquility, enhancing the overall experience for its guests.
Rooms
Despite the positives, the property shows signs of wear and age with decor that appears outdated and in need of maintenance. Cleanliness seems inconsistent, ranging from clean and tidy apartments to some units reported as being dirty and not well-maintained. Issues such as stained carpets, dirty floors and faulty appliances have been noted.
Ventilation and heating are additional concerns, particularly in bedrooms that lack sufficient heating options. However, the apartments come with clean linens and towels and the secure parking and proximity to local amenities like supermarkets add convenience.
In summary, while Hawthorn Gardens Serviced Apartments excels in space, comfort and essential facilities, the property would benefit from improved cleanliness and maintenance to enhance the overall guest experience.
Beds
However, there were also considerable reports of discomfort. Numerous guests described the beds as hard with some comparing the experience to sleeping on a brick slab. Complaints about the mattresses being old and squeaky were common and some guests noted that the thin and worn-out doonas did little to provide warmth or comfort. Additionally, there were occasional reports of dirty bedding and pillows being a little flat, which detracted from the overall experience.
Despite the varied feedback, it seems the hotel maintains clean sheets and occasionally provides a comfortable bedding experience, albeit inconsistently. Considering the mentioned feedback, it appears the hotel might need to consider investing in new mattresses and improving the quality of their bedding to address guest comfort comprehensively.
Cleanliness
Housekeeping deficiencies included dust on blinds and cobwebs in visible areas with particular neglect evident in the kitchen and bathroom areas where dirty appliances and mould were commonly noted. Repeat complaints mention the presence of stains on carpets and furniture, leading to an overall sense of a neglected property. The outdoor areas and public spaces were also cited as areas needing more thorough cleaning and regular upkeep.
Despite some guests highlighting positive aspects, such as clean bedding and convenient parking, the general impression is marred by a need for thorough cleaning and better maintenance. The property’s potential is clear, but significant improvements in cleanliness and upkeep are needed to meet guests' expectations.
Staff
Visitors frequently commend the exceptional friendliness and welcoming attitude of the staff, creating a positive first impression. The willingness to help, whether in providing alternative room arrangements or assisting with obtaining necessary equipment, is frequently noted. Despite some isolated instances of unfavorable interactions, the predominant sentiment is that the staff at Hawthorn Gardens are kind, polite and always ready to ensure a pleasant stay for their guests.
Wi-Fi
Parking
The secure parking, whether underground or in a carport, is frequently mentioned as a reliable and essential feature. It's also worth noting that the parking is spacious and free, which several guests find to be an added bonus. While the carpark is mentioned to be a bit dark by a few reviewers, the overall sentiment is that it is clean, tidy and provides peace of mind for vehicle safety.
3 Star
The property's overall look is somewhat dated and in need of maintenance or a facelift. Some guests have noted that it appears tired and could be cleaner, reflecting its three-star rating. Despite these points, it provides fair value for money, considering its price point and spacious accommodations. For those managing their budget, this hotel can be a fitting choice, as you get what you pay for.
No, Hawthorn Gardens Serviced Apartments doesn't have any pool.
No, a spa isn't available at Hawthorn Gardens Serviced Apartments.
No, Hawthorn Gardens Serviced Apartments doesn't allow dogs.
Yes, parking facilities are available at Hawthorn Gardens Serviced Apartments.
No, Hawthorn Gardens Serviced Apartments doesn't have a gym.
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