Melbourne, 9 Neilson Place-37.799343,144.907555(Show on Map)
7.5
Good
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+5 Photos
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Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Liberty One enjoys high praise for its prime location in the vibrant suburb of Footscray, conveniently close to the Footscray train station, shops, restaurants and markets. Guests appreciate access to scenic spots like the Maribyrnong River and stunning views from the rooftop, overlooking landmarks such as Flemington Racecourse and Melbourne's cityscape. The central position provides easy access to Melbourne's major attractions and events, enhancing its appeal despite some construction noise and proximity to train lines.
For dining, while Liberty One itself lacks an on-site restaurant, its strategic location near diverse cafes and markets ensures guests can easily find delicious breakfast options and a variety of Asian-inspired eateries for dinner. The accommodations feature modern facilities, including modest kitchens, though guests noted some limitations with kitchen supplies. The thoughtful decor and comfort of the rooms receive positive feedback, fitting well for those preferring a self-sufficient stay.
Rooms at Liberty One are spacious, modern and ideal for both business travelers and families. The apartments come with all necessary amenities, including kitchens, laundry facilities and clean, comfortable beds. Higher floors and the rooftop offer spectacular views. Guests value the newness and spaciousness of the accommodations, despite minor inconveniences like sporadic maintenance issues and occasional noise from nearby construction.
Cleanliness receives mixed reviews with many guests praising the modern, tidy interiors and well-maintained facilities. However, inconsistent cleaning services and reports of less-than-pristine environments detract from the overall experience, suggesting room for improvement in this area.
The staff at Liberty One are often described as friendly, helpful and professional with specific team members receiving commendation for their outstanding service. However, some guests encountered less favorable interactions, including poor customer service and security concerns.
WiFi services at Liberty One are a notable drawback with many guests reporting unreliable or non-existent connections, causing significant inconvenience. The management is aware and appears to be addressing the issue, but improvements are needed to meet guest expectations.
Secure on-site parking is available and generally appreciated for its convenience, though some guests find the spaces cramped and access challenging. Street parking is a less favorable option due to its problematic nature.
Family travelers find Liberty One to be a suitable choice, thanks to spacious apartments with essential facilities and a quiet environment. The central location and easy access to parks and public transport add to its appeal.
The beds are a mixed bag with many guests praising the comfort and sizable bedrooms. However, some found the mattresses uncomfortable or encountered issues with cleanliness.
Overall, Liberty One offers excellent value for money with modern facilities, spacious apartments and a convenient location. Improvements in cleanliness, WiFi reliability and kitchen equipment would enhance the guest experience, making it an appealing choice for both short and extended stays.
Parking
Room Types
One-Bedroom ApartmentBoasting 1 bedroom, this apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. In the well-fitted kitchen, guests will find a stovetop, a dishwasher, kitchenware and an oven. This apartment has air conditioning, a washing machine, a flat-screen TV and a balcony. The unit offers 1 bed.
Two-Bedroom ApartmentBoasting 2 bedrooms, this spacious apartment has 2 bathrooms with a shower, a seating area and terrace where you can relax. The well-fitted kitchen has a stovetop, a dishwasher, kitchenware and an oven. Featuring a balcony, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit offers 2 beds.
Three-Bedroom ApartmentThe spacious apartment has 3 bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a dishwasher, kitchenware and an oven. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a wardrobe, tumble dryer, as well as a sofa. The unit has 3 beds.
Deluxe One-Bedroom ApartmentThis spacious apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen has a stovetop, a dishwasher, kitchenware and an oven. This apartment features air conditioning, a washing machine, a flat-screen TV and a terrace. The unit offers 1 bed.
Deluxe One-Bedroom Apartment with City ViewThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a dishwasher, kitchenware and an oven. Boasting a terrace, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 1 bed.
Deluxe One-Bedroom Apartment with Harbour ViewThis spacious apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that features a stovetop, a dishwasher, kitchenware and an oven. Boasting a terrace, this apartment also features air conditioning, a washing machine and a flat-screen TV. The unit has 1 bed.
Family Two-Bedroom Apartment with ViewThis spacious apartment is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. The well-fitted kitchen has a stovetop, a dishwasher, kitchenware and an oven. This apartment features air conditioning, a washing machine, a flat-screen TV and a terrace. The unit offers 2 beds.
Guest Reviews
7.5
Good
Review Summaries
Location
Liberty One boasts a prime location in the vibrant suburb of Footscray, making it highly convenient for a variety of travelers. Guests appreciate its close proximity to Footscray train station, ensuring easy and quick access to Melbourne CBD and other parts of the city. The area also offers an abundance of shops, restaurants and markets, particularly Footscray Market, known for its diverse and multicultural offerings.
The locality around the hotel features scenic spots like the Maribyrnong River, perfect for morning walks and relaxation. Furthermore, the hotel's vantage points provide stunning views, especially from the rooftop, overlooking landmarks such as Flemington Racecourse and Melbourne’s cityscape.
Liberty One’s central position allows guests to easily reach major attractions, events and shows in Melbourne, including Flemington Racecourse and Moonee Valley Racecourse. Public transport options, including buses and trains, are within walking distance, adding to the convenience for those needing to commute or explore the city.
Overall, guests find the location favorable, as it combines practical proximity to essential services, eateries and public transport with the added benefit of beautiful views and access to local culture. Despite some remarks about construction and noise from the nearby train line, the hotel's enduring appeal lies in its strategic placement and the vibrant, multi-ethnic charm of Footscray.
Breakfast
At Liberty One, guests should be prepared for a self-sufficient breakfast experience as there is no breakfast included in the stay. The absence of an on-site restaurant means guests often have to find alternatives in the nearby town, which fortunately is just a short 5-minute walk away and offers a variety of cafes and markets with delicious breakfast options. While the hotel does provide some basic items such as coffee, tea and milk, these are minimal and might not suffice for all guests. Cooking breakfast in the apartment is possible, though facilities like fry pans may be missing, occasionally causing minor inconveniences such as smoke alarms going off. Overall, Liberty One ensures a comfortable self-contained living experience, but those looking for a comprehensive breakfast service may need to look outside the premises.
Dinner
Located conveniently close to Footscray's array of eclectic eateries, Liberty One is well-positioned for dining adventures. This area offers a variety of Asian-inspired restaurants with an inviting boho chic vibe and amazing cocktails, as well as a renowned low and slow BBQ joint just around the corner. Additionally, excellent coffee shops and burger joints like Up In Smoke are merely a short walk away.
The hotel itself doesn’t have its own dining establishment or bar yet, but the room facilities at Liberty One are modern and well-maintained, providing many comforts for a pleasant stay. For those who prefer to prepare their meals, the rooms come equipped with a modest kitchen. However, guests should be aware of a few limitations: while there are basic kitchen supplies and utensils, resources are minimal, including only one pan, two plates, two glasses and two forks. Unfortunately, there are also reported issues such as the non-functional oven and cooking fan and an absence of essential items like cooking trays and knives for food preparation. Therefore, it’s advised to plan in advance if intending to cook, especially if hosting others, even though the hotel maintains a no-party policy. Despite these minor shortcomings, the overall decor and comfort of the facilities contribute positively to the stay.
Rooms
Liberty One offers modern and spacious accommodations that are well-received by business travelers and families alike. The apartments are generally praised for their cleanliness, contemporary design and comfort. Many guests highlight the excellent location and the superb views, particularly from higher floors and the rooftop. The units are often described as well-equipped and perfect for extended stays, featuring all necessary amenities such as kitchens and laundry facilities.
The property's newness stands out, as does the spaciousness of the one- and two-bedroom apartments, which include multiple bathrooms. Guests appreciate the clean, comfortable beds and the well-maintained rooms, making for a pleasant stay. Despite a few issues with noise from construction nearby, occasional maintenance problems and minor inconveniences like hot water inconsistencies and incorrect room allocations, the overall consensus is positive.
The balcony views, particularly of the Flemington racecourse and CBD, are frequently mentioned as highlights, along with the property's value for money. The rooms' design and layout receive mixed feedback with some finding the space somewhat stark or maze-like. Despite these minor critiques, the majority of reviews commend the ample space, modern facilities and tidy condition of the apartments.
Given the ongoing improvements and the building’s relative newness, Liberty One promises a comfortable and well-equipped stay for its guests.
Beds
Liberty One offers a mixed experience when it comes to their beds, though there are numerous positive remarks. Many guests reported that the beds were comfortable with some appreciating the size and specifically mentioning comfy beds and good quality pillows. Bedrooms being large and meeting expectations further added to the comfort. Additionally, several guests found the beds invitingly comfortable and praised the apartments for being spacious, clean and furnished with comfortable sofas.
However, not all feedback was favorable. Some reviewers experienced discomfort, citing hard mattresses, sunken sides and beds that made noise with each movement. The presence of plastic mattress protectors also detracted from the comfort for some, making the beds hot and noisy. Issues with cleanliness were noted as well, including stained bed linen and instances of hair found on bed pillows.
Despite these issues, many still found the beds to be a highlight of their stay, often praising the comfort and size, which suggests that individual experiences may vary.
Cleanliness
Liberty One offers a mixed experience when it comes to cleanliness. On the positive side, many guests have praised the property for being clean, modern and spacious. The apartments are often described as new with impressive views, tidy interiors and well-maintained facilities. Guests found the rooms to be comfortable and well-equipped, mentioning clean towels, sheets and well-laid-out spaces.
However, there are significant issues with cleanliness that detract from the overall experience. Some guests reported finding dirty carpets, stained furniture, unclean dishes and even more disturbing items such as human bodily fluids on pillows and food remains in the oven. The bathrooms often seemed to lack proper cleaning with dirty tiles and neglected areas. Reports of dusty rooms, unclean common areas and unattended grounds were not uncommon.
Some guests were dissatisfied with the irregularity of cleaning services, noting that their apartments were not serviced during their stay, leading to a build-up of dust and dirt. Specific instances of visible filth, such as cigarette butts on balconies and dirty handprints on walls, were also cited. While the property has the potential to offer a pleasant experience due to its modern facilities and good location, these recurring cleanliness issues need addressing to ensure a consistently high standard of hospitality.
Staff
Liberty One's staff received mixed reviews from guests, reflecting a range of experiences. On the positive side, many guests highlighted the friendly, helpful and accommodating nature of the team. Specific staff members, such as Rebecca, Jessica and a receptionist from England, were frequently mentioned for their outstanding customer service. Guests appreciated the quick and easy check-in process and efficient service when they needed assistance. Some front desk personnel went above and beyond, waiting for late arrivals and offering support with Wi-Fi and other issues. Overall, numerous reviews praised the professionalism and kindness of the staff.
However, there were also significant criticisms. Several guests encountered rude and unwelcoming receptionists. Instances of poor customer service, including slow check-out processes and unhelpful attitudes, were noted. Issues with staff not being present after hours and a lack of response to queries added to the negative experiences. Some guests described the reception area as cluttered and mentioned security concerns, such as homeless people wandering into the building. Additionally, housekeeping problems and communication difficulties were raised.
In summary, while many guests found the staff at Liberty One to be friendly and supportive, there were considerable concerns about the inconsistency in service quality and professionalism.
Wi-Fi
Liberty One hotel has garnered a significant amount of criticism regarding its WiFi services. Many guests noted that there was no WiFi available in the rooms, which was a considerable inconvenience for those expecting to stay connected during their visit. Even when WiFi was available, it was frequently described as unreliable, spotty or entirely non-existent. Numerous visitors reported that the internet regularly dropped out or that the connection was very slow, making it difficult to perform even basic online tasks.
Some reviews mentioned that the hotel's WiFi service was advertised but failed to meet expectations with some guests only being notified upon check-in that the internet might not work. A few guests found temporary solace in the fact that the TV could stream services like Netflix, although this too was unreliable with connections dropping out or not working towards the end of their stay.
The hotel's management appears to be aware of the situation with some guests noting they were informed that the internet was in a testing stage or being fixed. However, this did little to alleviate the frustration of many who needed a reliable connection during their stay.
Overall, the lack of consistent and dependable WiFi at Liberty One has been a recurring issue among guests, suggesting a need for significant improvements in this area.
Parking
Liberty One offers a variety of parking options, though guest experiences have varied widely. Onsite parking is often praised for its convenience and security with many appreciating the availability of spots. For $10 to $15 per night, guests can securely park their vehicles, which many find reasonably priced. Some guests highlight that the garage is easily accessible and find plenty of parking space available.
However, not all feedback is positive. Many reviewers report issues such as cramped or tricky parking spaces and some struggle with confusing signage and labeling. Guests also mention steep entry ramps and low ceilings, making access challenging for larger vehicles. Street parking around the hotel appears problematic with numerous guests describing it as a nightmare, leading many to prefer the paid onsite options.
Overall, while Liberty One provides reliable and secure parking options, there are consistent mentions of difficulty in access and maneuverability within the lot. The convenience and security of onsite parking are offset by potential challenges in space and navigation.
Family
Liberty One offers a welcoming environment for families traveling with children. The accommodations are spacious—ideal for larger families and groups of four—with units that are relatively new and equipped with essential facilities, including a kitchen and washing machine. Guests have noted that the separate lounge and kitchen areas make the stay feel homely. Its central location in a vibrant area ensures easy access to nearby parks, making it convenient for family outings. The proximity to Footscray train station and main street is also a plus for running errands and exploring the locale.
The property is notably clean and comfortable, featuring two bedrooms with arrangements that cater well to families, such as two single beds for kids. Despite some minor service issues, such as a broken lamp and non-functional TV, the overall experience is regarded as superior to other family accommodations in Melbourne. The quiet environment and good in-room facilities further enhance the comfort of staying at Liberty One, making it an excellent option for a family holiday.
4 Star
Liberty One offers an excellent value-for-money experience with modern facilities and spacious, clean apartments. The rooms are well-equipped and comfortable, providing high-standard amenities. Guests find the property to be located conveniently with proximity to train stations and on-site parking. The highlight is the beautiful rooftop garden that adds to the charm of the new building.
Many reviewers appreciate the friendliness and hospitality of the staff, making the stay pleasant and efficient, especially with the seamless after-hours check-in. Despite some criticisms regarding the lack of certain amenities and occasional cleanliness issues, the overall consensus is that Liberty One provides a cost-effective and comfortable stay with modern, well-designed apartments.
While some guests noted the proximity to train tracks and construction areas, the advantages like secure parking, superb facility standards and a generally spacious and clean environment seem to outweigh the negatives for most. Liberty One stands out for those looking for a practical and affordable option in the area.
FAQ
No, Liberty One doesn't have any pool.
No, a spa isn't available at Liberty One.
No, Liberty One doesn't allow dogs.
Yes, parking facilities are available at Liberty One.
