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Quay West Suites Melbourne

Melbourne , Southgate Avenue (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

Info Found in the Melbourne Arts Precinct, Quay West Suites Melbourne is a modern 5-star hotel suitable for any stay and all guests. The location is extremely convenient, being within walking distance of the National Gallery of Victoria, Melbourne sports stadiums, Melbourne Aquarium, and countless other attractions. On the property there is also a mineral water swimming pool, a Jacuzzi, a sauna, and a fitness center.

Summary of reviewsQuay West Suites in Melbourne is a fantastic hotel for those looking for a convenient and luxurious stay. The hotel has an excellent location, providing easy access to many of Melbourne's best attractions, restaurants and shops. Additionally, the staff is very friendly and accommodating, always going the extra mile to ensure guests have a pleasant stay. The breakfast buffet is exceptional with plenty of options catering to different tastes. The rooms are spacious, clean and well-equipped with exceptional views of Melbourne's skyline. The hotel is also incredibly family-friendly and the pool and gym facilities have received positive reviews, although some guests found the pool to be underwhelming. The hotel also offers secure on-site parking but can be a tight squeeze for larger vehicles. While some guests had minor complaints about the bed comfort and some outdated furniture, the majority had nothing but praise for the hotel. Overall, Quay West Suites Melbourne is an excellent choice for travelers looking for a comfortable and convenient stay in Melbourne.
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Hotel near Golf Courses

Located in the heart of the CBD, this hotel provides excellent transport links. Golf enthusiasts can easily access several golf courses south of the city, including the famous Sandbelt courses, via car or public transport.

Hotel for Honeymoon

With various one-bedroom luxurious suites, all fully-equipped with the necessary amenities and facilities couples might need, this hotel is nothing short of ideal for the most private and romantic honeymoon getaway.

Family Friendly Hotel

Quay West Suites offers apartment-style accommodations, providing families with more space and amenities like a kitchen and laundry facilities, enhancing the comfort of longer stays.

Romantic Hotel

Quay West Suites Melbourne offers spacious suites with kitchen facilities and stunning views of the city and Yarra River. Its Southbank location provides easy access to restaurants and entertainment, ideal for a romantic getaway.

Hotel with Swimming Pool

Features an indoor pool, gym, sauna, and hot tub. Situated by the Yarra River, it provides stunning views and a variety of family-friendly accommodations including studios and one/two/three bedroom apartments.

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

Quay West Suites Melbourne provides spacious suites with complimentary Wi-Fi, catering to guests who desire a comfortable and connected stay. The hotel's services are designed to enhance the overall guest experience.

Business Hotel

This hotel offers business facilities, including meeting rooms and high-speed internet access. The spacious suites provide a comfortable work environment, and its central location is convenient for business travelers.

Hotel with Indoor Pool

Surrounded by shops and restaurants in Melbourne CBD, this 5-star hotel offers spacious suites with LCD TVs, balconies, and panoramic views over Yarra. On the property there is also a mineral water swimming pool, a Jacuzzi, a sauna, and a fitness center.

Hotel with Heated Pool

Quay West Suites, part of the Accor group, are known for their serviced apartments with hotel facilities, which frequently include a heated pool.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel near Nightlife Spots

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Room Types

One-Bedroom Deluxe Suite with Balcony - Floors 10-15 This air-conditioned suite is located on level 10 to 15. It has a balcony, tea/coffee making facilities and dining and living area with a flat-screen TV with cable channels. There is a fully equipped kitchen and laundry facilities. Please note that the 3rd person will sleep on a sofa bed.

Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15 This suite is located between level 10 to 15. It features a fully equipped kitchen with kitchenware and laundry facilities. There is a living room, dining room and 2 bathrooms. Please note that the 5th guest will sleep on a sofa bed.

Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9 This suite is located on level 4 to 9 and features a fully equipped kitchen and laundry facilities. There is a dining and living room with satellite TV. There are 2 bathrooms featured. Please note that the 5th guest will sleep on a roll-away bed.

One-Bedroom Superior Suite with Balcony - Floors 4 - 9 This suite is located on level 4 to 9 and features a fully equipped kitchen and laundry facilities. There is a dining and living room with satellite TV. Please note that the 3rd guest will sleep on a sofa bed.

Studio Room with Twin Beds Offering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The studio offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.

One-Bedroom Superior King Suite with Balcony and City View The air-conditioned apartment has 1 bedroom and 1 bathroom with a shower and a hairdryer. Meals can be prepared in the kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a washing machine, soundproof walls, a minibar, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

One-Bedroom Deluxe Apartment with City & River Views The air-conditioned apartment features 1 bedroom and 1 bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a washing machine, soundproof walls, a minibar, a flat-screen TV with satellite channels, as well as city views. The unit offers 1 bed.

Two-Bedroom Premium Apartment with Balcony - Floors 16 -21 This spacious apartment features a kitchen, a seating area, 2 separate bedrooms and 1 bathroom with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment comes with a dining area, a flat-screen TV with satellite channels a washing machine and a patio. The unit has 3 beds.

Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26 This spacious apartment includes a kitchen, a seating area, 3 separate bedrooms and 2 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned apartment consists of a dining area, a flat-screen TV with satellite channels a washing machine and a patio. The unit has 4 beds.

Guest Reviews

9.0

Excellent

Location

The Quay West Suites Melbourne has an excellent location with easy access to the NGV, Botanical Gardens, Southbank restaurants and the CBD. The hotel is central to everywhere you wanted to go and with lots of food outlets, shopping, entertainment and tourist attractions around. The position is perfect for those traveling around sightseeing, attending the ballet or a wedding at NGV or enjoying the city and sporting district. The staff is super friendly and helpful and the facilities and location are excellent. The hotel has the best views in Melbourne and the location couldn't be better with direct access to Southbank, Yarra River at the door and CBD within walking distance, making it the ideal location for tourists.

Breakfast

If you're looking for a pleasant, comfortable stay in Melbourne, Quay West Suites could be perfect for you, largely due to the fantastic breakfast options available. Many guests have raved about the quality of the complimentary buffet breakfast with some calling it "phenomenal" and "yummy". There are plenty of options catered to different tastes and the buffet has "plenty of variety". Although a few guests found the breakfast a bit disappointing, the vast majority found it "delicious" and with "many options". Some guests did note that they were served the same food for several days in a row, but this didn't detract too much from the positive experience for most. Overall, Quay West Suites Melbourne's breakfast is definitely one of its highlights.

Rooms

Located in the heart of Melbourne, Quay West Suites offers beautiful and spacious rooms with separate lounge and kitchen areas. The views from the rooms are exceptional and the location and facilities are superb. The accommodations are clean, well-equipped and quiet with high-quality furnishings and plenty of space to spread out. The apartments are essentially equipped with everything you need and some even come with a washer/dryer. Though there were some outdated and dirty furniture here and there, the rooms were clean and comfortable for guests. Some rooms could use some updating, but overall, the room size and amenities were fantastic. Bathrooms were newly renovated and clean and the lounge areas and views from the balconies were great.

Beds

Quay West Suites Melbourne has received mixed reviews from its guests regarding the beds in the hotel. Some guests found the beds to be firm or uncomfortable, while others had nothing but positive things to say. Many guests reported that the beds were very comfortable or amazing to sleep on with some mentioning how large and comfy they were. Some guests even requested a change to the bedding prior to their arrival. While some guests had issues with the pillows or poor quality bed linen, the majority mentioned the comfort of the bed itself. While the hotel could improve in certain areas, it seems that guests can expect to find a comfortable bed to rest on at Quay West Suites Melbourne.

Cleanliness

If cleanliness is on top of your priority list when looking for a place to stay, look no further than Quay West Suites Melbourne. Guests rave about the spotless rooms and facilities, which are well presented and spacious. The public areas are comfortable and regularly cleaned and the staff are friendly and diligent in maintaining the high standards of hygiene. While a few guests noted some areas that needed attention, such as dusty carpets and dirty kitchen utensils, overall, the hotel is a great choice for those who value cleanliness and a great location.

Staff

The staff at Quay West Suites Melbourne have received overwhelmingly positive feedback with guests describing them as friendly, accommodating, exceptional and wonderful. Many guests were impressed by the level of customer service provided with staff going above and beyond to ensure a pleasurable stay. James, Natalie and Malcolm were mentioned as standout members of the team. Guests also praised the location, amenities and beautiful rooms. However, a few negative comments were reported about fake and unprofessional staff. Overall, the service from the staff received high acclamation, making for a comfortable and pleasant travel experience.

Pool

If you're looking for a hotel with an excellent pool, Quay West Suites Melbourne should definitely be on your list. Guests have described the pool as fantastic, great, refreshing and lovely with a beautiful spa to match. The pool and gym have also received positive feedback with some guests even describing them as the hotel's best features. However, there were a few negative comments about the pool being underwhelming or not looking very clean. Overall, the pool facilities are amazing and guests have loved them.

Parking

Travellers heading to Quay West Suites Melbourne will be pleased to hear that parking is available on-site, providing guests with very secure parking. However, those travelling with large SUVs may find the car park too narrow. While parking does come at an additional cost of 35 AUD per night, guests highlight that having access to private parking is a huge plus, especially given the difficulty in finding parking in the city. That being said, some guests wish that the hotel had parking spots available for visitors, even if it came at an extra charge. Guests should also be aware that the underground car park can be a tight squeeze, but it is still manageable.

Family

If you're looking for a hotel that's perfect for families, Quay West Suites Melbourne is an excellent choice. Guests rave about how accommodating the hotel is for those traveling with kids with many describing their stay as enjoyable and amazing. The staff at Quay West Suites Melbourne are particularly good at making things easy for families with young children, going out of their way to ensure that toddlers are comfortable and well taken care of. For families who need a little extra space, the hotel offers 2 bedroom apartments and 1 bedroom suites. Overall, if you're planning a family getaway, Quay West Suites Melbourne is the perfect place to stay.

5 Star

If you're looking for a luxurious hotel stay in Melbourne, Quay West Suites is a top pick. Guests have had nothing but exceptional experiences here with many describing it as absolutely amazing and 100%. The location is prime with easy access to Melbourne's best restaurants. The facilities are excellent and the staff are friendly, providing superb service. The breakfast is excellent and the hotel itself is beautiful. Although a few guests had minor complaints about it not quite feeling like a true 5-star experience, overall the stay is pleasing and memorable. Quay West Suites is definitely worth considering for your next Melbourne trip.

Yes, Quay West Suites Melbourne has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Quay West Suites Melbourne.

No, Quay West Suites Melbourne doesn't allow dogs.

Yes, parking facilities are available at Quay West Suites Melbourne.

Yes, Quay West Suites Melbourne has a gym.

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