The Ritz-Carlton, Melbourne

Melbourne -37.81402600, 144.95309600 , 650 Lonsdale Street (Show on Map)


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Summary of reviewsThe Ritz-Carlton, Melbourne is acclaimed for its prime, central location which facilitates easy exploration of the city. Its adjacency to Southern Cross Station and tram lines ensures easy access for both arrivals and departures. Guests frequently praise the breathtaking panoramic views of Melbourne from the hotel, emphasizing the property’s convenience and strategic positioning.

The breakfast at The Ritz-Carlton receives commendations for both quality and taste. Guests describe it as fantastic, exceptional and delicious, served a la carte with large portions and unique options. Notable dishes like the fruit platter and crumpet stand out and the scenic views from the breakfast area enhance the overall experience. While some reviews mention limited choices and high costs, the general sentiment deems it one of the best breakfast experiences in the city.

The rooms are described as luxurious, spacious and beautifully designed, offering spectacular city views. Cleanliness is impeccable with several rooms noted for their meticulous maintenance and luxurious finishes. Positive comments underscore the effective use of space and high-standard amenities, complemented by exceptional customer service.

The staff at the hotel is frequently highlighted for their friendliness, helpfulness and attentiveness. Reviews consistently laud the level of personalized service and hospitality with many guests feeling treated like VIPs. The remarkable staff interactions significantly elevate the overall guest experience.

The spa facilities, including the heated pool, sauna and gym, are highly praised for their beauty and maintenance. Guests often feel as though they have their private day spa, despite occasional comments on early closure times and maintenance concerns for the sauna. A standout staff member, Talisa, further enhances the spa experience.

The indoor pool on the 64th floor offers breathtaking views of the city and bay, contributing to an atmosphere of tranquility and luxury. Floor-to-ceiling glass windows and separate jacuzzis add to the pool’s appeal, though a few guests noted cooler water temperatures.

Comfort and luxury encapsulate the bed experience at this hotel with many guests describing the beds as super comfortable and akin to sleeping on clouds. Minor preferences for firmer mattresses or pillows are occasionally mentioned but do not detract from the overwhelmingly positive feedback.

Regarded as a genuine 5-star establishment, The Ritz-Carlton, Melbourne rivals top European hotels in quality and is often described as exceptionally luxurious. The exquisite attention to detail, from decor to service, earns the hotel high recommendations with some guests feeling it surpasses even 5-star standards.

In summary, The Ritz-Carlton, Melbourne delivers a remarkable and luxurious guest experience characterized by prime location, exceptional service, high-quality amenities and breathtaking views, solidifying its reputation as a standout 5-star hotel.
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Categories
Luxury Hotel
This hotel offers sky-high luxury with panoramic city views from its 80th-floor Sky Lobby and Atria restaurant. It features an immersive spa with an indoor infinity pool and a private Ritz-Carlton Club Lounge providing exclusive services and curated dining. Guest rooms and suites are located on floors 65 to 79 and include marble bathrooms with deep soaking tubs.

Hotel for Honeymoon
Offers sophisticated rooms and suites with panoramic city views, deluxe bathrooms, and clean lines. It features a serene spa, an indoor pool, and Cameo bar with city skyline views, ideal for honeymooners seeking luxury.

Hotel with Spa
The Ritz-Carlton, Melbourne offers an immersive spa and wellness experience. Rising 80 stories above the city, it provides panoramic views and luxury amenities, including The Ritz-Carlton Club.

Romantic Hotel
The Ritz-Carlton, Melbourne offers luxurious rooms with stunning city views and exceptional amenities. Its fine dining options, spa, and personalized service create a romantic and indulgent experience.

Hotel with Swimming Pool
Known for its exceptional service and luxurious amenities. The pool area provides a tranquil retreat with stunning city views.

  Heated Pool    Indoor Pool  


Business Hotel
The Ritz-Carlton Melbourne provides world-class facilities across 2,781sqm of meeting and event spaces. It includes sophisticated and versatile event venues spanning two levels, connecting to an outdoor terrace. The Ritz-Carlton Grand Ballroom features high ceilings and vehicle access.

Hotel with Gym
This hotel offers a state-of-the-art fitness center with modern equipment for comprehensive workouts. The luxurious amenities and spacious design provide an exceptional fitness experience.

Hotel with EV Charging Stations
This hotel is equipped with an EV charging station, providing guests with the convenience of on-site electric vehicle charging.

5-Star Hotel
As one of the newest luxury hotels in Melbourne, The Ritz-Carlton offers unparalleled views from Australia's tallest hotel. Guests can expect exceptional service, opulent accommodations, and world-class dining experiences, making it a top choice for discerning travelers.

Hotel with Indoor Pool
This hotel offers a luxury experience with an indoor pool that provides stunning views of the city. The hotel also features a spa and wellness facilities, enhancing the overall relaxation experience.

Hotel with Heated Pool
This hotel offers a luxurious indoor infinity pool with stunning city views, providing an exceptional and unique swimming experience. Guests can also enjoy a heated spa alongside the pool, enhancing relaxation. The pool area is designed for ultimate comfort and visual appeal.

Hotel Taking Steps Towards Sustainability

Hotel with Parking

EV charging stations  


Accessible Hotel

Small Hotel

Room Types
Executive Suite - Club Access This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Ritz-Carlton Club King Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Panoramic Double Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Panoramic King Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

Premier Double Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.

Premier King Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Deluxe Double Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 2 beds.

Deluxe King Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area and a flat-screen TV with streaming services. The unit has 1 bed.

Premier Ritz-Carlton Club Double Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views. The unit has 2 beds.

Victoria Harbour King Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room features air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Premier Ritz-Carlton Club King Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker and executive lounge access. The unit offers 1 bed.

The Ritz Carlton Suite Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views.

Yarra Suite This suite's special feature is the sauna. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The spacious air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a tea and coffee maker, executive lounge access as well as city views.

Accessible King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a tea and coffee maker, a seating area, as well as a flat-screen TV with streaming services. The unit offers 1 bed.

Guest Reviews
Location
The Ritz-Carlton, Melbourne boasts a prime location that enables guests to effortlessly explore the vibrant city. Strategically situated near public transportation, the hotel ensures easy access for both arrivals and departures. Visitors consistently commend the central location and its adjacency to Southern Cross Station and tram lines. The geographical position of the hotel offers not only convenience but also spectacular and panoramic views of Melbourne. Guests frequently highlight the freshness of the rooms, quality amenities and the meticulous turn-down service that adds a special touch to their stay. While a few noted that the hotel is a bit far from certain attractions, the overall consensus points to a very pretty and convenient location. The impressive views and excellent location underscore the appeal for those wanting to experience the best of Melbourne.

Breakfast
The breakfast experience at The Ritz-Carlton, Melbourne has been generally well-received by guests with numerous reviews highlighting its quality and taste. Guests praised the breakfast as fantastic, lovely and great with many noting it as exceptional and delicious. The breakfast menu, while described as not cheap, offers large servings with many interesting options, presenting an a la carte style rather than a traditional buffet.

Some guests enjoyed the convenience of room delivery, stating the presentation was impeccable. The breakfast was also lauded for its brilliant views, adding an extra layer of enjoyment to the meal. Specifically, dishes like the fruit platter and crumpet received favorable comments.

However, there were a few critical notes regarding the breakfast, including limited choices, the inability to reorder and some items not meeting expectations, such as subpar bacon. A handful of guests expressed disappointment with the lack of a buffet and the overall variety on offer, feeling that it did not always justify the cost. Despite these points, many reviewers still considered it the best breakfast in Melbourne and highlighted the delicious food, making it a noteworthy feature of the hotel stay.

Rooms
The rooms at The Ritz-Carlton, Melbourne offer a luxurious experience characterized by spaciousness and stunning interior design. Guests frequently highlight the beautiful, spacious rooms that come with spectacular views of the city. Each room is meticulously clean and well-appointed with luxurious finishes and all the expected amenities. The King rooms and suites, in particular, stand out for their size and comfort. Visitors also praise the effective use of space within the rooms, contributing to a functional yet elegant atmosphere. Excellent customer service complements the high room quality, enhancing the overall guest experience.

Beds
The beds at The Ritz-Carlton, Melbourne have received glowing reviews for their comfort and luxury. Many guests have described the beds as super comfortable with some even likening the experience to sleeping on clouds. The mattresses are often noted as the most comfortable ever experienced, contributing to an overall sense of lushness and relaxation. While the majority of feedback is overwhelmingly positive, a few guests found the beds slightly too hard and some mentioned that they preferred firmer pillows in contrast to the soft ones provided. Despite these minor points, the beds and attention to detail in the rooms have generally left a highly favorable impression on guests.

Cleanliness
The Ritz-Carlton, Melbourne, has garnered praise for its cleanliness and impeccable facilities. Several guests noted the beautiful, clean rooms and the meticulously maintained amenities. The ambience and general facilities were consistently described as exceptional. Guests were particularly impressed with the immaculate condition of the property and world-standard attention to detail. The hotel's newness and sparkling cleanliness were also frequently highlighted, along with amazing views. While there were a few comments suggesting that the cleaning staff could have done a better job in some instances, the overall impression is one of a luxurious and well-maintained hotel.

Staff
The Ritz-Carlton, Melbourne appears to offer an exceptional experience, largely attributed to its highly praised staff. Words like friendly, accommodating and wonderful dominate the guest reviews, underscoring a consistent theme of hospitality and attentiveness. Guests frequently note the staff’s kindness, helpfulness and eagerness to assist with any needs, making every interaction a pleasant one.

The service at the hotel is often described as fabulous and outstanding with the staff’s attention to detail and personalized care leaving a lasting impression. Many guests felt treated like VIPs, highlighting the exceptional levels of service and hospitality. Whether it’s for handling specific requests or maintaining high levels of comfort, the staff doesn't just meet expectations—they exceed them, often going above and beyond.

Overall, guests describe the staff at The Ritz-Carlton, Melbourne as a major highlight of their stay with every interaction being rated highly. The combination of professional attentiveness and genuine friendliness ensures a remarkable experience, reinforcing the hotel's reputation for outstanding service.

Spa
The spa experience at The Ritz-Carlton, Melbourne receives high praise for its luxurious and well-maintained facilities. Guests highlight the heated pool and spa as sensational, often remarking on feeling as though they had their own private day spa. The spa's setting, including the pool, sauna and gym areas, are consistently noted for their beauty and exceptional upkeep. Despite occasional mentions of maintenance and early closure times for the sauna room, the overall sentiment remains overwhelmingly positive. Particularly noteworthy is the enthusiastic and friendly staff, specifically a team member named Talisa, who enhances the guest experience. Many recommend visiting the spa, emphasizing it as a perfect choice for a girls' weekend getaway and one of the best spa experiences globally.

Pool
The Ritz-Carlton, Melbourne's indoor swimming pool consistently impresses guests with its breathtaking views over the city and bay from the 64th floor. The floor-to-ceiling glass windows enhance the experience by flooding the space with natural light, creating an atmosphere of tranquility and luxury. Many guests were captivated by the overall stunning design and found the pool area sensational. The separate jacuzzis in the spa also received high praise, adding to the exceptional pool and spa facilities. However, a few visitors noted that the pool's temperature was on the cooler side, which detracted slightly from the overall enjoyment for some. Despite this, the majority found the pool to be a standout feature, highlighting its class and appeal.

5 Star
The Ritz-Carlton, Melbourne has garnered a reputation as a genuine 5-star hotel with several guests highlighting its exceptional quality that rivals European five-star establishments. Many reviewers describe their stay as a special treat and splurge, particularly for middle-class individuals seeking a luxurious experience. The hotel is often noted as the most luxurious accommodation option in Melbourne and is even referred to by some as deserving a 6-star rating. While a minority expressed dissatisfaction, the predominant sentiment emphasizes the hotel's worthiness of its five-star designation and comes highly recommended for those seeking a superior stay in the city.

Luxury
The Ritz-Carlton, Melbourne offers an experience often described as the gold standard of luxury. Guests appreciate the new, modern and luxurious ambiance with particular emphasis on the meticulous attention to detail and comfort found throughout the hotel. The rooms are spacious, luxurious and provide stunning views, enhancing the sense of opulence. Exceptional quality is evident in every aspect, from the decor to the impeccable service. Overall, this 5-star hotel is consistently lauded for its unparalleled luxury and comfort.


Yes, The Ritz-Carlton, Melbourne has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at The Ritz-Carlton, Melbourne.

No, The Ritz-Carlton, Melbourne doesn't allow dogs.

Yes, parking facilities are available at The Ritz-Carlton, Melbourne.

Yes, The Ritz-Carlton, Melbourne has a gym.

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