Luna Holiday Complex
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Summary of reviewsLuna Holiday Complex frequently receives high praise for its exceptional location, being conveniently positioned near beautiful sandy beaches and close to bus stops, which provide easy access to various attractions on the island. Guests appreciate its serene and peaceful surroundings, modern facilities including a well-maintained rooftop pool, an on-site supermarket and a diving center. This makes it an ideal choice for beach lovers, explorers and those seeking a tranquil retreat.
Breakfast at Luna Holiday Complex has mixed reviews. Many guests enjoy the tasty and plentiful buffet offerings with a range of sweet, savory, hot and cold options, though some find the variety limited and repetitive. Despite some criticisms regarding freshness and value for money, the breakfast generally satisfies most guests' expectations.
The dinner service is well-regarded with a rich and varied buffet that includes pasta, meat, fish and desserts. The dining areas are clean with friendly and helpful staff. The rooftop bar, known for its great ambiance and stunning views, along with live entertainment, adds to a lively dining experience. While there are occasional complaints about specific food items and service issues, the overall dining experience is positive with the hotel catering to dietary needs such as gluten-free and dairy-free options.
Rooms at the Luna Holiday Complex are largely appreciated for their spaciousness, cleanliness and self-catering utilities. Many rooms are newly renovated, modern and well-equipped, providing a comfortable stay. However, some guests have noted occasional issues like outdated decor, noise problems and maintenance concerns. The hotel's cleaning schedule receives some critiques but generally maintains a high standard of cleanliness, contributing to a pleasant stay.
Staff at the hotel are widely praised for their friendliness, professionalism and attentiveness. Guests frequently describe the team as accommodating and supportive, contributing positively to the atmosphere. Though there are occasional mentions of less favorable interactions with the reception staff, the prevailing sentiment notes a welcoming and helpful environment.
WiFi service at Luna Holiday Complex has received mixed feedback. While some guests enjoy excellent, stable connections particularly in public areas, others experience weak or unreliable service, especially in their rooms. These inconsistencies have been noted by several visitors.
The gym at the complex is a well-equipped and appreciated amenity, despite being small and having some layout issues. The free gym access contributes positively to the overall guest experience, complementing the hotel's other facilities.
The pool experience is a highlight for many guests, particularly the rooftop pool with its stunning sea views and peaceful ambiance. The hotel offers a variety of well-maintained pools catering to different preferences, although some guests note crowding and cooler water temperatures at times.
Lastly, bed comfort receives mixed reviews. While some guests find the beds comfortable and conducive to a good night's sleep, others experience issues with hard mattresses, noisy beds and discomfort. Improvements in bed and pillow quality could enhance the overall sleep experience.
Overall, Luna Holiday Complex often exceeds the expectations for a three-star hotel with many guests noting its excellent value for money, prime location and satisfactory amenities, making it a commendable choice for travelers.
Categories
Breakfast at Luna Holiday Complex has mixed reviews. Many guests enjoy the tasty and plentiful buffet offerings with a range of sweet, savory, hot and cold options, though some find the variety limited and repetitive. Despite some criticisms regarding freshness and value for money, the breakfast generally satisfies most guests' expectations.
The dinner service is well-regarded with a rich and varied buffet that includes pasta, meat, fish and desserts. The dining areas are clean with friendly and helpful staff. The rooftop bar, known for its great ambiance and stunning views, along with live entertainment, adds to a lively dining experience. While there are occasional complaints about specific food items and service issues, the overall dining experience is positive with the hotel catering to dietary needs such as gluten-free and dairy-free options.
Rooms at the Luna Holiday Complex are largely appreciated for their spaciousness, cleanliness and self-catering utilities. Many rooms are newly renovated, modern and well-equipped, providing a comfortable stay. However, some guests have noted occasional issues like outdated decor, noise problems and maintenance concerns. The hotel's cleaning schedule receives some critiques but generally maintains a high standard of cleanliness, contributing to a pleasant stay.
Staff at the hotel are widely praised for their friendliness, professionalism and attentiveness. Guests frequently describe the team as accommodating and supportive, contributing positively to the atmosphere. Though there are occasional mentions of less favorable interactions with the reception staff, the prevailing sentiment notes a welcoming and helpful environment.
WiFi service at Luna Holiday Complex has received mixed feedback. While some guests enjoy excellent, stable connections particularly in public areas, others experience weak or unreliable service, especially in their rooms. These inconsistencies have been noted by several visitors.
The gym at the complex is a well-equipped and appreciated amenity, despite being small and having some layout issues. The free gym access contributes positively to the overall guest experience, complementing the hotel's other facilities.
The pool experience is a highlight for many guests, particularly the rooftop pool with its stunning sea views and peaceful ambiance. The hotel offers a variety of well-maintained pools catering to different preferences, although some guests note crowding and cooler water temperatures at times.
Lastly, bed comfort receives mixed reviews. While some guests find the beds comfortable and conducive to a good night's sleep, others experience issues with hard mattresses, noisy beds and discomfort. Improvements in bed and pillow quality could enhance the overall sleep experience.
Overall, Luna Holiday Complex often exceeds the expectations for a three-star hotel with many guests noting its excellent value for money, prime location and satisfactory amenities, making it a commendable choice for travelers.
Aparthotel Taking Steps Towards Sustainability
This complex is Green Key and MTA Eco-certified. Over 98% of its lighting is LED or energy-saving, and it uses sensors and key card switches for energy management. It utilizes solar collectors for hot water and highly efficient heat pumps.
Dog Friendly Aparthotel
This aparthotel welcomes dogs up to 25kg and has designated pet-friendly rooms. There is ample space around the property for walks, and they provide a pet policy document and registration form for a smooth check-in process. It is one of the few hotels that explicitly states it welcomes pets.
3-Star Aparthotel
This aparthotel offers a blend of comfort and convenience. It's situated in Mellieha, providing easy access to the town's attractions and beaches. It features a swimming pool, restaurant, and bar.
Aparthotel with Outdoor Pool
Offers multiple swimming pools and a rooftop terrace. Great for families and long stays.
Aparthotel for Honeymoon
Aparthotel with Swimming Pool
Heated Pool Indoor Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool
Aparthotel with Gym
Aparthotel with Pool Lap Lanes
Aparthotel with Panoramic View Pool
Aparthotel with Indoor Pool
Aparthotel with Heated Pool
About Luna Holiday Complex
License: AH/0199
Guest Reviews
Location
Several reviews emphasize the hotel’s strategic placement close to local amenities including restaurants, bars, supermarkets and shops, which enhances the overall convenience for guests. The presence of a bus stop right outside the hotel is particularly appreciated, providing excellent public transportation options and making it easy to reach various sights and attractions.
The structure is also noted for its quiet and peaceful surroundings, contributing to a relaxing stay. Additionally, some reviews mention the excellent view from the rooftop pool and the hotel's well-maintained modern facilities, which include an on-site supermarket and diving center. Overall, Luna Holiday Complex stands out as a prime location for beach lovers, explorers and those looking to enjoy a tranquil retreat.
Breakfast
However, there are recurring mentions of limited variety and repetitiveness with some guests noting that the breakfast is practically the same every day. This lack of variation leads to several describing the meal as average or just okay. Some reviews also mention a disappointing value for money and the quality of certain items being below expectations, including canned fruits and instant coffee.
On a positive note, the buffet includes options catering to various preferences, such as British and continental styles, adding a degree of versatility. While there are some criticisms regarding the freshness and swift replenishment of items, guests generally find the breakfast good enough with specific praises for the hearty and abundant servings.
Overall, while some improvements, especially in variety and freshness, could enhance the breakfast experience at Luna Holiday Complex, many guests still find it a satisfactory start to their day.
Dinner
The hotel's bar received positive feedback for its good range of drinks and enjoyable atmosphere. The rooftop bar, in particular, was highlighted for its brilliant ambiance and stunning views. Entertainment is a key feature with live music and karaoke available several nights a week, contributing to an overall lively and enjoyable dining experience.
Additionally, the option to dine at local nearby restaurants provides guests with alternative dining opportunities. While some critiques mentioned specific food items that were less than satisfactory and occasional service issues, the general consensus is that both the bar and restaurant offer delicious food often at a better price compared to nearby eateries.
For those with specific dietary needs, including gluten-free and dairy-free options, the hotel does cater to such requirements. Although there is an additional charge for half board or using the dinner buffet, many guests found the food satisfactory to excellent with the cocktails and late-night dining options being particularly well-received.
Rooms
The rooms also offer modern amenities; in many cases, they come equipped with effective air conditioning and functional layouts. Rooms described as newly renovated or modern were particularly appreciated for their updated and clean appearances. There's a consistent mention of larger room sizes, comfortable beds and well-maintained conditions, contributing to a generally comfortable stay.
However, several guests noted some drawbacks, including rooms that lacked natural light, outdated decor and occasional maintenance issues like broken balcony doors, faulty air conditioning or worn-out bathroom fixtures. Some rooms faced busy roads leading to noise problems and others had views of less desirable sites, such as cemeteries. Additionally, the hotel's cleaning schedule, which might not meet all guests' expectations, has been mentioned as an area needing improvement.
Despite these shortcomings, the overall feedback leans towards satisfaction, particularly for those who value space, essential self-catering facilities and cleanliness. The location is well-regarded with convenient proximity to local attractions and beaches. The hotel seems to particularly shine for guests who prioritize practical, spacious accommodations over luxury.
Beds
Despite these concerns, there were also remarks about good bedding, particularly in newly renovated rooms. Reviews mentioned the need for better bed linens and more comfortable pillows. Bed comfort was inconsistent with terms like "good beds", "very comfortable" and "comfy beds" interspersed with comments describing them as "uncomfortable", "hard" and "stiff".
Overall, while some guests appreciated the comfortable and spacious aspects of their rooms, improvements in mattress firmness and pillow quality could significantly enhance the sleep experience at Luna Holiday Complex.
Cleanliness
Guests appreciated the overall tidiness, from the spotless facility to the beautiful, clean structure of the complex. The cleanliness extends to the outdoor areas as well with both the rooftop pool and the beaches receiving mentions for being well-kept and clean. The hotel staff, known for their efficiency and friendliness, contribute to maintaining this high standard.
However, there were a few isolated complaints about inconsistent cleaning schedules and issues with towel and sheet changes. Some guests observed lapses, such as old or stained towels and occasional room cleaning mishaps, like dirty shower curtains or mold in bathrooms. Despite these few concerns, the majority of guests found the cleanliness of the Luna Holiday Complex to be exemplary with numerous remarks on the consistent upkeep of the entire facility. Overall, the hotel’s cleanliness is one of its most frequently praised attributes, making it a commendable choice for travelers.
Staff
Additionally, the management's responsiveness and the quick check-in process have left positive impressions. Some guests mentioned specific individuals who stood out for their exceptional service, such as a bartender named Milan and a helpful person named Rita.
However, there are occasional mentions of less favorable experiences, particularly with the reception staff not being consistently friendly or helpful. Some reviews note moments of unresponsiveness and a mechanical attitude among certain staff members. Despite these few criticisms, the overall sentiment reflects a dedicated team contributing to a pleasant and welcoming atmosphere at the Luna Holiday Complex.
Wi-Fi
Gym
Pool
Despite the rooftop pool occasionally being crowded and the water temperature sometimes on the cooler side, guests appreciate the clean, tidy and spacious pool areas. The indoor pool, although sometimes noted to be noisy, adds to the variety, particularly during colder months.
Other amenities near the pools include a well-equipped gym and evening live music, enhancing the overall experience. Although some guests find the pools a bit small, the combination of beautiful views, clean facilities and thoughtful division between adult and family areas makes the pool experience at Luna Holiday Complex particularly pleasant and enjoyable.
3 Star
While the hotel is noted for being basic and somewhat old-fashioned, it offers amenities that are in line with its three-star rating. For example, the option of two pools and a particularly remarkable rooftop pool, which some guests consider to be of five-star quality, adds a touch of luxury to the experience.
However, there are mixed feelings regarding other aspects. Some guests found the service and staffing to be lacking and there were concerns about the cleanliness of the facilities. Criticisms also include that the price-quality ratio can sometimes feel disproportionate with some guests feeling it does not entirely justify the cost.
In summary, Luna Holiday Complex is a solid choice for those seeking an affordable stay with satisfactory facilities and a few standout features, especially the rooftop pool. While it may not compete with high-end resorts, it offers good value for a three-star hotel, making it a great option for budget-conscious travelers.
Heated Pool
However, some guests have noted issues with the temperature consistency, mentioning that the heating seems to be insufficient during the winter months. The rooftop pool and family pool have been reported as particularly cold and there are some mix-ups regarding the jacuzzi, which unfortunately is not heated.
Overall, the indoor heated pool stands out as a highlight, making it a valuable amenity for guests seeking a warm swim regardless of weather conditions.
Outdoor Pool
The hotel includes an adults-only pool that has received favorable reviews, being described as beautiful and always clean. In addition to the rooftop options, there is also a family-friendly outdoor pool available, providing something for guests of all ages.
However, some noted that the outdoor pool can be uncomfortably cold, especially during the cooler months of February and March. Additionally, the rooftop pool has specific operating hours, generally closing around 6 pm, which might be inconvenient for some evening swimmers.
Overall, guests have appreciated the multiple pools at Luna Holiday Complex with the rooftop pool frequently highlighted as a key feature that enhances their stay.
Indoor Pool
Yes, Luna Holiday Complex has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Luna Holiday Complex.
Yes, Luna Holiday Complex welcomes dogs.
No, parking facilities aren't available at Luna Holiday Complex.
Yes, Luna Holiday Complex has a gym.
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