The Best Western PLUS Franklin Square Inn in Troy earns high praise from guests for its exceptional location, outstanding breakfast, well-appointed rooms, meticulous cleanliness, and remarkable staff service. Ideally situated in the heart of Troy near the river, the hotel provides easy access to the vibrant downtown area, local attractions, and event venues, making it a perfect choice for travelers looking to explore or attend events.
Guests frequently commend the hotel’s breakfast, noting a wide variety of high-quality dishes, including pancakes, eggs, and sausages, with options to suit different dietary needs. This impressive breakfast experience is further enhanced by the hotel's proximity to local restaurants.
The rooms are consistently described as clean, spacious, and comfortable, featuring cozy beds and amenities that ensure a restful stay. Recent renovations contribute to a modern and inviting atmosphere throughout the hotel, from the rooms to the communal spaces like the lobby. While a few minor issues were noted, they do not detract from the overall positive experience.
Cleanliness remains a standout feature, with guests repeatedly mentioning the pristine condition of the hotel, complementing its convenient location and secure environment. The staff, particularly those at the front desk, are recognized for their exceptional service, friendliness, and willingness to assist guests with any needs or inquiries. The team’s attentiveness significantly enhances the overall guest experience.
In summary, the Best Western PLUS Franklin Square Inn offers a combination of a prime location, exceptional service, and high-quality accommodations, making it a highly recommended choice for visitors seeking comfort and convenience in Troy.
La Quinta Inn & Suites by Wyndham Clifton Park Saratoga Area offers an exemplary lodging experience for those visiting the Saratoga region. Its prime location on Route 9 ensures convenience and accessibility, making it ideal for families, explorers, and event attendees. Guests find the proximity to Interstate 87, local attractions, diverse dining, and shopping venues particularly appealing, contributing to a peaceful and practical stay.
The hotel's accommodations are frequently praised for their spaciousness, modern design, and cleanliness. Comfortable beds, practical amenities like microwaves and mini-fridges, and controlled room temperatures enhance the overall guest experience. The friendly and accommodating staff further elevates the stay, with specific team members receiving commendation for their exceptional service.
Breakfast at the hotel generally exceeds expectations, featuring a well-stocked selection with popular options, especially the make-your-own waffles. This complimentary offering, coupled with the spacious breakfast area, adds value to the guest experience.
Additional family-friendly amenities, like the indoor pool and spa, are a hit with children, delighting families with their warmth and cleanliness. Although not consistently perfect, these facilities significantly enhance the overall stay. The hotel's dog-friendly policies also earn high marks, with pet owners appreciating the welcoming atmosphere and accommodating pet provisions, including grassy areas and a reasonable pet fee.
Overall, La Quinta Inn & Suites by Wyndham Clifton Park Saratoga Area is celebrated for its combination of cleanliness, comfort, exceptional service, and convenient location, making it a preferred choice among travelers for both leisure and business in the Saratoga area.
La Quinta by Wyndham Latham Albany Airport is favorably reviewed for its prime location, making it exceptionally convenient for travelers due to its proximity to the airport and major highways such as I-87. Guests appreciate the easy access to restaurants, shopping centers and essential stores, as well as its strategic position for visiting local universities and attractions. Pet owners find the hotel particularly accommodating with its pet-friendly policies.
The breakfast offerings receive mixed reviews with some guests appreciating the variety and inclusion in the room price, while others find it basic and limited. Breakfast includes hot and cold items like breads, pastries, cereals and waffles, but lacks options like scrambled eggs and real proteins.
Rooms are generally praised for their cleanliness, spaciousness and modern conveniences, including refrigerators, microwaves, coffee makers and Smart TVs. Guests value the comfortable beds and pillows, contributing to a restful night's sleep. Occasional issues, such as wet carpets or smoke odors, are addressed by responsive staff.
Cleanliness standards are mostly upheld with many reviews applauding the clean and well-maintained facilities. However, some guests report issues with dirty carpets, hair in bathrooms and unpleasant odors in certain areas, indicating some inconsistencies in cleanliness.
The staff earns high praise for their friendliness and helpfulness. Front desk personnel and housekeeping are frequently commended for their professional and accommodating nature, significantly enhancing the guest experience.
The indoor swimming pool is viewed as a noteworthy feature, particularly for families. It is generally well-maintained, though there are occasional comments about murky water and overcrowding. The absence of a hot tub remains a minor drawback for some guests.
Beds receive mixed reviews with many guests finding them very comfortable, while a few find them too soft or lacking in comfort.
Overall, La Quinta by Wyndham Latham Albany Airport provides a decent and dependable lodging experience. While it may not offer luxury, it maintains a satisfactory level of cleanliness, comfort and service, making it a reliable choice for travelers seeking basic accommodations at a reasonable price.
The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
The Staybridge Suites Albany Wolf Rd-Colonie Center by IHG is a highly recommended destination for both leisure and business travelers, celebrated for its prime location, comprehensive amenities, and exceptional service. Guests consistently applaud the hotel's central position in Albany, which provides easy access to major highways, the airport, and the nearby Colonie Center Mall, enhancing convenience for shopping and dining. Despite its proximity to bustling areas, it manages to offer a peaceful and clean environment, further enriched by beautiful architecture and meticulous maintenance.
The dining experience at the hotel is another standout feature. Guests highlight the breakfast buffet as top-notch, with a wide variety of high-quality options that exceed typical hotel offerings. The complimentary dinners on weekdays, complete with beer and wine, receive equally positive feedback for their value and contribution to a welcoming atmosphere.
The rooms are noted for their modernity, cleanliness, and spaciousness, equipped with amenities that provide a home-like experience. The accommodations are particularly suitable for families, offering separate living spaces and kitchenettes, while also featuring comfortable king-sized beds that enhance sleep quality.
Cleanliness across the hotel is exceptional, with guests praising the immaculate conditions from rooms to public areas. The staff's friendliness and professionalism amplify the positive experience, ensuring a warm and inviting atmosphere with attentive service.
The hotel's gym, pool, and hot tub facilities are well-maintained and cater to guests' fitness and relaxation needs, adding to the property's appeal. Standard amenities such as complimentary parking, shuttle services, and business-friendly features, like laundry facilities and a supportive environment for extended stays, make it an ideal choice for business travelers.
Travelodge Inn & Suites by Wyndham Albany enjoys a favorable reputation largely due to its prime location in Albany. Visitors appreciate its convenient proximity to shopping centers, large malls, numerous restaurants and major highways, making travel easy. The hotel is also a short drive from Albany Airport and UAlbany, further enhancing its appeal.
The staff consistently receives high marks for their friendly and attentive service, particularly the front desk team, who have been noted for their helpfulness and welcoming demeanor, even during late-night arrivals. The rooms are generally described as spacious, clean and well-equipped with essential amenities such as a microwave, fridge and hairdryer. Guests find good value for their money, enjoying comfortable beds and a satisfactory overall experience.
However, some aspects of the hotel do fall short. The breakfast offering, consisting of a grab bag with minimal items, is often considered inadequate by guests. Cleanliness is another area needing improvement with frequent reports of dirty linens, musty odors and poor room maintenance. Occasionally, guests have also found the beds either too high or uncomfortable.
Despite these drawbacks, Travelodge Inn & Suites by Wyndham Albany remains a viable choice for travelers due to its strategic location, value and generally positive guest interactions with the staff.
Days Inn & Suites by Wyndham Albany offers a mix of benefits and drawbacks for its guests. Its strategic location near major highways, shopping centers, dining options and entertainment venues makes it a practical choice for travelers. The hotel’s proximity to Albany International Airport and institutions like UAlbany adds to its convenience. Guests appreciated the ample and secure parking, making it accommodating for those on road trips.
However, the breakfast experience often disappointed visitors with minimal offerings far from the advertised full meal, creating a negligible breakfast option compared to expectations.
Room reviews were varied; while some praised the spaciousness and comfort of the beds, many found significant cleanliness issues. Reports of stains, odors, pests and general poor maintenance were recurrent, detracting from the overall experience. The hotel’s cleanliness problems extended to common areas, intensifying concerns about hygiene and upkeep.
Staff interactions received mixed feedback. Some guests experienced friendly and helpful service, while others faced unprofessional behavior and uncooperative attitudes from certain staff members. This inconsistency in service contributed to varied guest experiences.
The Wi-Fi service also drew mixed reactions. While some guests found the connection reliable and fast, others faced poor or non-existent connectivity.
For families, the hotel offered spacious suites and proximity to attractions, making it a viable choice for family vacations. However, concerns about noise and safety, including police activity, were raised, indicating that families might need to be cautious.
Finally, despite being a budget-friendly option and providing good value for money in some cases, many guests felt that the hotel did not meet the standards expected of a Wyndham property. The overall condition suggested the need for significant renovations to align with its rating and brand association.
In conclusion, while Days Inn & Suites by Wyndham Albany has its advantages in terms of location and pricing, consistent issues with cleanliness, maintenance and service quality may make it less appealing for some travelers.
Hyatt Place Albany Downtown is highly regarded for its convenient location, nestled in the heart of Albany, which offers easy access to major highways and is within walking distance of many local attractions. Guests appreciate the strategic positioning, with many feeling well-connected whether arriving by car or train, thanks to the proximity of the Amtrak station. Despite some ongoing construction in the area, the hotel is seen as a perfect base for exploring Albany, supported by affordable and convenient parking options just a short walk away.
The hotel's modern and spacious rooms receive consistent praise for their cleanliness and thoughtful design. Visitors enjoy the stylish furnishings and large bathrooms, providing both relaxation and comfort. Hyatt Place Albany Downtown stands out with clean, quiet spaces and welcoming public areas, making it an ideal choice for families and solo travelers alike. Many guests commend the lack of unpleasant odors, a notable positive for a city hotel, enhancing the overall inviting atmosphere.
Hyatt Place Albany Downtown is celebrated for its enthusiastic and welcoming staff, with many guests noting the friendliness and dedication observed during their stay. The front desk and breakfast service teams are particularly appreciated for their communication and service, contributing significantly to the hotel's reputation for excellent hospitality. While some experiences of variability in helpfulness are mentioned, the general consensus underscores a high level of customer service.
In terms of culinary offerings, the hotel provides a complimentary breakfast that earns mixed reviews. Many guests enjoy the selection and quality of hot and cold dishes, though some suggest improvements in variety and flavor enhancement. Nevertheless, the breakfast is generally appreciated for its convenience and accessibility, further complemented by the hotel's location.
Overall, the Hyatt Place Albany Downtown is recognized for delivering a satisfying blend of comfort, beauty, and value, with guests expressing particular satisfaction in the quality of the beds, ensuring restful nights. The property combines low-key charm with attentive service and strategic accommodations, making it a reliable choice for visitors to Albany.
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.