The Crowne Plaza Albany - The Desmond Hotel is highly regarded for its exceptional location, strategic positioning, and easy access to various points of interest in the Albany area. With its close proximity to Albany International Airport and major interstates, the hotel offers convenience for both leisure and business travelers, enhanced further by a reliable shuttle service. The location balances accessibility to downtown attractions while providing a tranquil atmosphere with ample parking facilities, making it ideal for exploring the Albany area.
Guests frequently commend the hotel's dining experiences, particularly highlighting the exceptional breakfast served in Mr. D's Restaurant, known for its delicious and fresh options. The dinner menu also receives praise for its affordability and variety, with the quality of food and service enhancing the overall stay. The hotel’s restaurant is well-noted for accommodating different dietary needs, adding to the positive impression.
The rooms at the Crowne Plaza Albany - The Desmond Hotel are consistently described as spacious, modern, and exceptionally clean, with comfortable beds and well-maintained bathrooms contributing to a restful experience. The welcoming and efficient hotel staff further enhance guest satisfaction, known for their professionalism and friendliness.
Cleanliness is a hallmark of the hotel, with both rooms and common areas maintained to high standards. The beautiful grounds, including a well-kept courtyard, add to the inviting ambience, enhancing the overall guest experience.
The hotel staff are highlighted as a major strength, known for their friendliness, professionalism, and willingness to accommodate guest needs. Specific staff members are often mentioned for their exemplary service, contributing to a seamless check-in process and a comfortable stay.
The gym facilities receive positive reviews for their extensive offerings and spaciousness, while the pool, despite some mixed feedback, is appreciated for its location within the hotel’s appealing indoor area.
Parking is another positive aspect, with ample space and convenience appreciated, although it can become cramped when busy.
The hotel is also an attractive option for business travelers, thanks to its convenient amenities, such as the 24-hour shuttle service and well-equipped conference facilities. Guests appreciate the elegant ambiance and practical dining options, which complement their business needs.
Overall, the Crowne Plaza Albany - The Desmond Hotel delivers a welcoming, comfortable, and high-quality experience, making it a preferred choice for travelers seeking excellent service and accommodation in the Albany area.
Enjoy this ideal and quiet setting just a few minutes from Albany's restaurants, shops and business corporations.
Summary of reviews
The Hilton Garden Inn Albany Airport is highly regarded for its exceptional location, which offers unparalleled convenience for travelers using the nearby airport, just a mere three-minute shuttle ride away. Guests frequently highlight the ease of access with the airport shuttle service and the presence of airport parking adds an extra layer of convenience. Positioned strategically, the hotel is also close to stores, restaurants and major highways, making it suitable for both leisure and business travelers.
Rooms are generally praised for being spacious and comfortable, often noted for their cleanliness and range of amenities. Despite some concerns about dated interiors and occasional maintenance issues, the overall impression is positive with guests appreciating the quiet environment and the on-site dining options.
The breakfast experience yields mixed reviews. While some guests enjoy the quality and friendly service, there are common complaints regarding the cost and confusion over pricing. The lack of complimentary options and the perceived value of the continental breakfast are areas that could benefit from improvement. Nonetheless, the helpful and courteous staff manage to enhance the breakfast experience for many guests.
Cleanliness at the hotel receives a favorable mention overall with many guests finding the property well-maintained and sanitized. The staff’s friendliness and the comfortable, quiet rooms contribute positively to guest experiences. Some critiques point to areas needing deeper cleaning, such as carpets and bathrooms and issues like odor and malfunctioning fixtures. Despite these, the general sentiment is positive with special mention of the accommodating staff.
The hotel's staff stands out for their friendly, helpful and professional service. Guests often highlight the pleasant interactions and the ready assistance offered by the team, especially the front desk and shuttle service staff. Specific individuals like Deborah are frequently mentioned for their positive impact. Even amidst some remarks about the hotel's age, the outstanding service from the team significantly enhances the overall guest experience.
Beds receive mixed reviews with many guests finding them comfortable. However, there are mentions of uncomfortable pillows and bed sizes that could be more accommodating. Exceptions aside, most guests report a restful stay due to the comfort of the beds.
Overall, the Hilton Garden Inn Albany Airport is highly valued for its prime location, comfortable rooms and excellent staff service, making it a practical and pleasant choice for travelers seeking convenience near Albany Airport.
The Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG, consistently receives high praise for its prime location, situated near Albany International Airport and close to an array of restaurants, grocery stores and shopping centers, including a nearby mall. Its strategic position near I-87 provides quick and easy access to downtown Albany and other attractions, making it an excellent choice for both leisure and business travelers.
Guests have a largely positive experience with the hotel's breakfast offerings, appreciating the variety and quality of options available. The hot breakfast items, such as bacon and eggs, are specifically praised for being well-cooked and delicious. The breakfast setup is noted for its convenience with a spacious dining area and attentive staff ensuring everything is well-stocked.
The hotel's rooms stand out for their cleanliness and modern furnishings. Visitors frequently highlight the spaciousness and comfort of the accommodations, particularly the comfortable beds and well-appointed bathrooms. Despite occasional minor issues, such as smoke smells or unwiped refrigerators, the overall experience reflects satisfaction with the room conditions. The proximity to the airport and local amenities further enhances the hotel's appeal.
Exceptional cleanliness is a hallmark of the guest experience at Holiday Inn Express & Suites. The modern decor and well-maintained facilities contribute to a pleasant stay. Friendly and helpful staff add to the welcoming atmosphere, ensuring a pleasant and comfortable experience for guests.
The hotel's staff receives consistent commendations for their friendliness and attentiveness. Guests feel welcomed and well taken care of, thanks to the front desk associates and the outstanding service provided by the entire team.
The pool area, featuring an indoor heated pool, is generally praised as a good spot for kids and a nice feature of the hotel. Despite occasional concerns about cleanliness and chlorine levels, many guests find the pool experience enjoyable.
Parking at the hotel is noted for its convenience with a large parking lot providing ample space and ease of access. While there have been some remarks about tight parking spaces, the overall availability of parking mitigates significant inconvenience.
Lastly, the beds are frequently singled out for their comfort, contributing significantly to a restful and pleasant stay. Guests appreciate the clean and well-maintained bedding with the comfortable beds often being highlighted as a standout feature.
In summary, the Holiday Inn Express & Suites - Albany Airport - Wolf Road by IHG, excels in offering a prime location, high standards of cleanliness, comfortable rooms and exceptional service, making it a favored choice for travelers visiting the Albany area.
Days Inn & Suites by Wyndham Albany offers a mix of benefits and drawbacks for its guests. Its strategic location near major highways, shopping centers, dining options and entertainment venues makes it a practical choice for travelers. The hotel’s proximity to Albany International Airport and institutions like UAlbany adds to its convenience. Guests appreciated the ample and secure parking, making it accommodating for those on road trips.
However, the breakfast experience often disappointed visitors with minimal offerings far from the advertised full meal, creating a negligible breakfast option compared to expectations.
Room reviews were varied; while some praised the spaciousness and comfort of the beds, many found significant cleanliness issues. Reports of stains, odors, pests and general poor maintenance were recurrent, detracting from the overall experience. The hotel’s cleanliness problems extended to common areas, intensifying concerns about hygiene and upkeep.
Staff interactions received mixed feedback. Some guests experienced friendly and helpful service, while others faced unprofessional behavior and uncooperative attitudes from certain staff members. This inconsistency in service contributed to varied guest experiences.
The Wi-Fi service also drew mixed reactions. While some guests found the connection reliable and fast, others faced poor or non-existent connectivity.
For families, the hotel offered spacious suites and proximity to attractions, making it a viable choice for family vacations. However, concerns about noise and safety, including police activity, were raised, indicating that families might need to be cautious.
Finally, despite being a budget-friendly option and providing good value for money in some cases, many guests felt that the hotel did not meet the standards expected of a Wyndham property. The overall condition suggested the need for significant renovations to align with its rating and brand association.
In conclusion, while Days Inn & Suites by Wyndham Albany has its advantages in terms of location and pricing, consistent issues with cleanliness, maintenance and service quality may make it less appealing for some travelers.
Hyatt Place Albany Downtown is highly regarded for its convenient location, nestled in the heart of Albany, which offers easy access to major highways and is within walking distance of many local attractions. Guests appreciate the strategic positioning, with many feeling well-connected whether arriving by car or train, thanks to the proximity of the Amtrak station. Despite some ongoing construction in the area, the hotel is seen as a perfect base for exploring Albany, supported by affordable and convenient parking options just a short walk away.
The hotel's modern and spacious rooms receive consistent praise for their cleanliness and thoughtful design. Visitors enjoy the stylish furnishings and large bathrooms, providing both relaxation and comfort. Hyatt Place Albany Downtown stands out with clean, quiet spaces and welcoming public areas, making it an ideal choice for families and solo travelers alike. Many guests commend the lack of unpleasant odors, a notable positive for a city hotel, enhancing the overall inviting atmosphere.
Hyatt Place Albany Downtown is celebrated for its enthusiastic and welcoming staff, with many guests noting the friendliness and dedication observed during their stay. The front desk and breakfast service teams are particularly appreciated for their communication and service, contributing significantly to the hotel's reputation for excellent hospitality. While some experiences of variability in helpfulness are mentioned, the general consensus underscores a high level of customer service.
In terms of culinary offerings, the hotel provides a complimentary breakfast that earns mixed reviews. Many guests enjoy the selection and quality of hot and cold dishes, though some suggest improvements in variety and flavor enhancement. Nevertheless, the breakfast is generally appreciated for its convenience and accessibility, further complemented by the hotel's location.
Overall, the Hyatt Place Albany Downtown is recognized for delivering a satisfying blend of comfort, beauty, and value, with guests expressing particular satisfaction in the quality of the beds, ensuring restful nights. The property combines low-key charm with attentive service and strategic accommodations, making it a reliable choice for visitors to Albany.
Hampton Inn & Suites Albany-Downtown garners generally positive reviews across multiple categories, making it a highly recommended choice for various types of travelers. Located in the heart of downtown Albany, the hotel is praised for its proximity to major attractions, including entertainment venues like MVP Arena and Palace Theater. Guests appreciate the convenience of being within walking distance to numerous dining and nightlife options, as well as easy access to transportation hubs.
Breakfast offerings are well-received with a diverse and fresh selection frequently highlighted as a major perk. The on-site dining options, including the highly-rated dp Brasserie and Yono's, add a fine dining experience with the convenience of discounted meals for guests.
Rooms are a strong point, noted for their spaciousness, cleanliness and comfort, particularly the very comfortable beds. However, some guests mention the decor is a bit outdated and suggest that updates and renovations could further enhance guest satisfaction.
Cleanliness is consistently praised with very clean and well-maintained facilities and a friendly, accommodating cleaning staff. The hotel’s cleanliness significantly contributes to the positive ambiance and overall comfort.
The staff at Hampton Inn & Suites Albany-Downtown receive high marks for their exceptional friendliness and helpfulness, enhancing the guest experience across the board. From the front desk to housekeeping, the professional and courteous service is frequently mentioned as a standout feature.
Family travelers find the hotel to be welcoming and accommodating with spacious family rooms and convenient options like early check-in. For those interested in Albany's vibrant nightlife, the hotel's central location offers easy access to various bars and restaurants, adding to the overall experience.
The beds receive high praise for their comfort, contributing to restful nights for guests. Overall, while the hotel is not brand new and has some decor and furnishings that reflect its age, it offers a clean, functional and convenient stay. The added security of valet parking, the convenience for business travelers and the hotel’s accessibility features further bolster its appeal for a diverse range of guests.
However, there are areas for improvement, particularly with the Wi-Fi service, which has received mixed reviews and the valet parking fee, which some guests feel is too high. Despite these minor issues, the Hampton Inn & Suites Albany-Downtown stands out for providing a comfortable, convenient and pleasant stay in the heart of Albany.
The Hilton Garden Inn Albany Medical Center is highly favored by guests for its exceptional location and comfort. Situated directly across from the Albany Medical Center, it offers unparalleled accessibility via covered walkways, ideal for visitors attending medical appointments or visiting loved ones. It is conveniently located in a vibrant downtown area with attractions such as Washington Park and NY State Museum, along with a variety of dining options including an on-site sports bar and Starbucks. The hotel is praised for its cleanliness, quiet atmosphere, and comfortable rooms equipped with modern amenities like fridges and microwaves.
Breakfast service at the Hilton Garden Inn is well-regarded, with many guests noting the quality and value of offerings, including fresh fruit and made-to-order eggs. The staff enhance the breakfast experience with their pleasant demeanor, receiving consistent praise for their helpfulness and efficiency. Additionally, reviews highlight the hotel's cleanliness as being exceptional, complimenting the spotless rooms and well-maintained facilities. The hotel's staff are recognized for their friendliness and professionalism, often going above and beyond to assist guests, contributing to a warm and hospitable environment.
Parking at the Hilton Garden Inn is convenient, featuring free and secure parking options, adding to the overall ease of access and positive guest experience. Families appreciate the welcoming atmosphere and strategic location, seamlessly connected to the Albany Medical Center. The indoor pool is a hit among younger guests, and the spacious accommodations cater to family needs. The comfort of the beds often garners commendation, contributing to a restful night's sleep enhanced by comfortable pillows.
While occasionally mentioned as having dated decor, the hotel frequently exceeds guest expectations for its three-star rating, sometimes being likened to offering five-star service at a three-star rate. The location, quality service, and accommodations make it a practical choice for both leisure and business travelers, especially those with medical-related needs. Overall, the Hilton Garden Inn Albany Medical Center delivers consistently on comfort, cleanliness, and convenience, affirming it as a favored choice for visitors to Albany.