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Summary of reviewsHotel Nova Roma is celebrated primarily for its prime location in Mérida, which is central to significant attractions like the Roman Theater, Amphitheater and National Museum of Roman Art. Guests value its proximity to historical sites, restaurants and downtown areas with the added benefit of private parking enhancing its convenience for those traveling by car. The hotel maintains a strong reputation for cleanliness and value for money, further solidifying its appeal.
Breakfast at Hotel Nova Roma receives mixed reviews, though many guests appreciate the variety and quality, particularly the regional specialties. Some criticisms, however, point to a lack of options and suggest improvements in variety and freshness to enhance the overall experience. Dinner options within the hotel are limited, but the locale's proximity to a variety of dining establishments compensates.
Room experiences vary, but positive feedback highlights the spaciousness, comfort and cleanliness. Guests appreciate modern updates in some rooms, though numerous reviews suggest that the hotel could benefit from renovations to address outdated decor, dim lighting and inadequate soundproofing. Bathrooms, while generally clean, are also in need of updates.
The hotel is notably praised for its impressive cleanliness throughout with attentive cleaning staff contributing to a tidier environment. The staff at Hotel Nova Roma receive high marks for their friendliness, efficiency and willingness to help, creating a welcoming atmosphere for guests.
WiFi connectivity is an area that could use significant improvement, often described as slow and unreliable. Parking, while convenient and secure within the hotel's garage, is sometimes considered expensive and space availability can be limited, especially during peak times.
The beds receive diverse feedback; many guests find them comfortable and clean, but there's a notable call for mattress and pillow improvements to address issues with hardness and noise. As a three-star establishment, Hotel Nova Roma presents a mixed value with some guests praising it as better than expected for its rating, while others suggest improvements, particularly in the breakfast offerings and some facilities.
Accessibility for disabled guests is mostly commendable with adaptations and features in place to ensure comfortable stays. Some minor issues, like the dated elevator and occasional access challenges due to construction, are noted but do not overshadow the hotel's overall accessibility.
In conclusion, Hotel Nova Roma stands out for its strategic location, cleanliness and welcoming staff. While there are areas needing improvement, particularly in room updates and WiFi service, the hotel offers a generally favorable experience, particularly for travelers valuing central access to Mérida's historical and cultural landmarks. Show more
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Categories
Hotel near Nightlife Spots
This hotel is located in Merida, which has bars and restaurants near Plaza Grande.
Hotel with Parking
This hotel includes parking facilities, making it easier for guests to explore Mérida and the surrounding area by car.
Accessible Hotel
Nova Roma offers facilities for disabled guests and has a lift, providing accessible by elevator access.
3-Star Hotel
The Nova Roma Hotel is an elegant 3-star hotel that is located close to the city center and popular attractions such as the Temple of Diana. It receives good reviews. It also offers free cancellation.
Hotel near Golf Courses
Room Types
Twin RoomThis modern, air-conditioned room features parquet floors, a TV and a minibar. The private bathroom includes a hairdryer. Free WiFi is available.
Triple RoomThis modern, air-conditioned room features 3 single beds. It offers parquet floors, a TV and a minibar. The private bathroom includes a hairdryer. Free WiFi is available.
Superior Single RoomOffering free toiletries, this single room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned single room offers a flat-screen TV, a minibar, parquet floors and heating. The unit offers 1 bed.
About Hotel Nova Roma
License: HBA-0345(060345/8)
Guest Reviews
7.9
Good
Location
Hotel Nova Roma is praised for its prime location, making it an exceptional choice for visitors aiming to explore Mérida. Situated centrally, it stands close to key attractions such as the Roman Theater, Amphitheater, National Museum of Roman Art and the Temple of Diana. Guests consistently highlight its proximity to historical sites, restaurants and the bustling downtown area, allowing for easy, walkable access to most of the city's interest points. The well-located hotel offers both convenience and tranquility with many reviews also noting the benefit of private parking, enhancing its appeal for those traveling by car. Additionally, the hotel maintains a reputation for cleanliness and value for money, contributing further to its attractiveness as a base for enjoying the rich cultural and historical landscape of Mérida.
Breakfast
Hotel Nova Roma offers a breakfast that has received a diverse array of feedback from guests. Many reviews highlight the breakfast as good or very good, describing it as varied and plentiful with a satisfactory quality-to-price ratio. Guests have appreciated the wide selection available, noting the inclusion of regional specialties like Extremaduran cold cuts and a well-attended buffet setup.
However, there are several criticisms that suggest room for improvement. Some guests found the breakfast lacking in variety with a particular miss on key items like hot dishes, fresh fruit and alternative milk options. Concerns were also raised about the quality and freshness of certain items such as bread and cold cuts. The cost of the breakfast, at €9.50 per person, seemed steep to some with multiple mentions of it being too high for what was offered.
Overall, while many found the breakfast adequate or even enjoyable, others felt it fell short either in variety, quality or value. Improvements in these areas could enhance the overall breakfast experience at Hotel Nova Roma.
Dinner
Hotel Nova Roma presents a mixed dining experience for its guests. While the cafeteria and main restaurant services are often closed or limited, the breakfast offered is generally satisfactory, albeit with a preference for more homemade options. Guests cannot rely on the hotel for evening meals, as they are often directed to the neighboring restaurant. Despite these limitations within the hotel, the location compensates by being in close proximity to a variety of dining options. Many bars, taverns and other eateries serving typical food are accessible nearby, providing ample opportunities for enjoyable meals outside the hotel premises.
Rooms
Hotel Nova Roma hotel offers a mixed experience when it comes to room accommodations. On the upside, many guests have found the rooms to be spacious, comfortable and clean with some modern decorations. The bedding, in particular, has received praise for its comfort, contributing to pleasant nights of rest. Several rooms offer ample space and are well-maintained, featuring modern fittings where updates have been made, making them perfect for short stays.
However, numerous reviews point out that the hotel could benefit from significant renovations. Many rooms are described as outdated with old-fashioned decor and worn furniture that detracts from the overall experience. Some guests noted that the lighting in the rooms is quite dim and the rooms lack adequate soundproofing. Issues like musty smells, tobacco odors and noise from the heating systems have also been mentioned. Bathrooms, while often clean, are sometimes described as small and in need of updates with problems such as broken seals, chipped bathtubs and inadequate water containment.
Accessibility also seems to be an issue for some with difficult room access and problematic room assignments. Despite these drawbacks, the large, comfortable rooms and convenient location near the theater and amphitheater make it a reasonable choice for those looking for functional lodgings in the area. Still, prospective guests should be prepared for some aspects of the property that show its age and may require maintenance.
Beds
The beds at Hotel Nova Roma appear to be a point of contention among guests with varied experiences reported. On the positive side, many guests praise the beds for being comfortable, clean and spacious. Some describe the mattresses and pillows as very comfortable, contributing to a good night's sleep. The cleanliness of the bedding is frequently mentioned and there are several remarks about the beds being big and offering a good degree of comfort.
However, there are notable areas for improvement. A significant number of guests find the mattresses to be excessively hard with some saying the pillows are also too hard or old, making sleep less comfortable. The need for mattress renewal is a recurring theme, as is the issue of beds being either too low or too high. Some beds were reported to be small and even noisy, which detracts from the overall sleeping experience.
The feedback indicates that while there are comfortable and clean beds available at Hotel Nova Roma, consistency is lacking. The hotel would benefit from addressing issues related to the hardness of the mattresses and improving the quality and condition of the pillows. By doing so, they could enhance the overall comfort and satisfaction of their guests.
Cleanliness
Hotel Nova Roma has established a solid reputation for its impressive cleanliness. Guests frequently highlight the spotless and well-maintained rooms, noting that the cleaning staff do an excellent job in ensuring everything remains tidy. The cleanliness extends beyond the rooms with the entire hotel being described as neat and orderly. Despite a few isolated issues such as stained sheets and old bathrooms, the overall feedback on cleanliness is overwhelmingly positive.
The hotel is also appreciated for its comfortable and spacious rooms, which meet and often exceed guests' standards of cleanliness and comfort. In addition to the commendable cleaning practices, the quiet surroundings contribute to a restful stay, making the hotel a peaceful retreat amidst the hustle and bustle of the city.
The staff's friendliness and dedication to maintaining high standards of hygiene receive consistent praise, further enhancing the overall experience for those staying at Hotel Nova Roma. Whether for a short visit or an extended stay, the cleanliness and comfort at Hotel Nova Roma make it a highly recommended choice for travelers seeking reliable and hygienic accommodation.
Staff
The reviews for the staff at Hotel Nova Roma largely highlight the positive attributes and experiences guests had during their stay. The reception staff frequently impressed with their friendliness, attentiveness and willingness to help. Many guests mentioned that the staff was knowledgeable and efficient, making the check-in process smooth and informative.
Professionalism and politeness seemed to be a standard with several guests specifically noting the courteous and accommodating nature of the team. Exceptional mentions were made about individuals who went out of their way to provide detailed tourist information and personal assistance, enhancing the overall guest experience. Despite occasional comments about the need for better training or language skills, the overall sentiment towards the staff remains highly favorable, applauding their welcoming attitude and commitment to good service.
The friendly atmosphere created by the staff consistently stands out, making it a noteworthy aspect of the hospitality at Hotel Nova Roma. While there were a few isolated remarks about less than ideal interactions, these did not overshadow the generally positive feedback on the staff's dedication to their duties and the warmth they extended to guests.
Wi-Fi
While 'Hotel Nova Roma' boasts many appealing features, its WiFi connectivity appears to fall short of expectations based on numerous guest feedbacks. Several reviews highlight issues such as weak signals, sporadic connections and the inconvenience of having to re-enter login credentials on a separate popup page frequently. Some guests noted that the WiFi was simply not functional in their rooms or throughout their entire stay. Despite occasional positive mentions suggesting efficient resolution of gadget connectivity problems and good WiFi reception in certain areas, the overall consensus indicates that the hotel's internet service could significantly use improvement. Guests often describe the WiFi as slow, unreliable and in need of better coverage.
Parking
Hotel Nova Roma delivers a multifaceted parking experience to its guests. A notable highlight is the convenience of an on-site parking garage, which many found impressive due to its spaciousness and accessibility directly from the hotel. Guests appreciated the security and comfort of parking their vehicles in an enclosed, private garage right next to the hotel entrance. Additionally, some reviews praised the hotel for offering free parking options, although this seemed less common.
However, the feedback wasn't entirely positive. The cost of parking—ranging upwards of 14 euros per day—was frequently noted as expensive, making it a deterrent for some guests. Availability appeared to be a significant issue as well; the limited number of parking spaces often left late-arriving guests searching for alternative spots. Street parking around the hotel was challenging due to busy and restricted zones. Moreover, the inability to reserve parking spaces in advance added to the frustration, especially during peak times when the garage filled up quickly.
Despite these drawbacks, the existence of multiple parking options nearby, including several paid and guarded lots, somewhat alleviated these concerns. For those unwilling to pay the hotel's parking fees, finding free or affordable parking in nearby areas was an attractive alternative, though it required a bit of extra effort.
In conclusion, while Hotel Nova Roma offers various parking solutions that cater to different needs, potential guests should be aware of the costs and potential scarcity of spaces during busy periods. It's a balancing act between convenience and cost, but with a little planning, parking at Hotel Nova Roma can be adequately managed.
3 Star
'Hotel Nova Roma' presents itself as a mixed bag when it comes to its three-star rating and overall value for money. While some guests feel the hotel doesn't quite meet the expectations of a three-star establishment with certain aspects like the bathroom and breakfast falling short, others find it better than anticipated for a hotel of its category. The cleanliness and comfort of the hotel are frequently acknowledged and its good location is highlighted as a positive feature.
Some guests find the hotel to be a realistic three-star option and commend it for being very correct in terms of pricing. Others compare it favorably to higher-ranked accommodations, suggesting that despite its three-star status, it occasionally comes close to offering four-star quality at three-star prices.
Nevertheless, concerns about inflated star ratings and the high price for what is offered remain. Breakfast, though passable, has limited offerings and could use improvement when compared to other three-star hotels. Ultimately, 'Hotel Nova Roma' can be seen as a viable budget option, especially if the current market prices are accounted for, offering clean and comfortable accommodation at a generally acceptable value.
Accessible
Nova Roma offers a range of accessibility features that cater to guests with disabilities. The hotel boasts accessible entrances and facilities, ensuring easy maneuverability for all visitors. Many guests found the private parking area particularly accommodating, as it easily fits larger vehicles and offers secure parking options with straightforward GPS access. Parking proximity to the hotel is also noted for its convenience.
Universal accessibility is provided throughout the hotel with well-placed instructions and facilities adapted for people with reduced mobility. The hotel offers rooms specifically designed for guests with disabilities, featuring the necessary adaptations. However, it should be noted that the elevator is somewhat dated and requires assistance for individuals using wheelchairs, as the door is not automatic.
While most facilities are readily accessible, occasional construction work in the surrounding streets has caused some access issues. Guests also mentioned that steps within the hotel could be slippery and the use of handrails could be improved. Nevertheless, the overall accessibility for disabled guests at Nova Roma is good, providing a welcoming and accessible environment for all.
No, Hotel Nova Roma doesn't have any pool.
No, a spa isn't available at Hotel Nova Roma.
No, Hotel Nova Roma doesn't allow dogs.
Yes, parking facilities are available at Hotel Nova Roma.