Merida21.06036800,
-89.63174300,
Carretera Merida Progreso Km 10.3 Tablaje 21074 Temozon Norte(Show on Map)
8.8
Excellent
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Dubrovnik is highly regarded for its strategic and convenient location, making it an ideal choice for both business and leisure travelers. The hotel's proximity to key attractions, such as Galerías Square and the XXI Century Convention Center, as well as the city center and beaches, offers guests easy access to essential locations while maintaining a serene, peaceful atmosphere. This balance is complemented by spacious, comfortable rooms and a relaxing pool area, contributing to an overall positive experience.
The breakfast at Hotel Dubrovnik receives mixed reviews. Many guests appreciate the complimentary continental breakfast for its simplicity and quality, featuring items like coffee, bread, cereal and fruit. However, some suggest that an expanded selection would enhance the offering. Dining from the menu is recommended for those seeking more variety and substantial options.
The rooms are frequently praised for their size, cleanliness and comfort with many guests highlighting features such as large beds and well-maintained amenities. Although there are occasional comments about noise from the avenue and the hardness of some mattresses, the general consensus is that the rooms provide a cozy and pleasant stay.
Cleanliness is a standout attribute of Hotel Dubrovnik with visitors noting the immaculate upkeep of both common areas and private rooms. The staff, particularly the cleaning team, receive high marks for their thoroughness and friendly demeanor, contributing to the hotel’s welcoming environment.
The staff at Hotel Dubrovnik are lauded for their friendliness and attentiveness, making guests feel valued and well-cared for. Receptionists, especially individuals like Gener, are often singled out for their exceptional service, ensuring a smooth and pleasant check-in experience.
While the hotel offers many positive features, the Wi-Fi service has garnered criticism for being weak and unstable in some areas. This has been an area of concern for many guests.
The pool is a well-loved feature, noted for its cleanliness and pleasant ambiance. It provides a relaxing retreat, enhanced by attentive service and a well-maintained surrounding garden. Minor issues, such as metal columns restricting swimming and occasional cloudiness, are mentioned but do not significantly detract from the overall enjoyment.
Parking at Hotel Dubrovnik is convenient but limited in space. However, the proximity to additional parking options, such as a nearby Oxxo, mitigates this issue.
In summary, Hotel Dubrovnik is highly recommended for its clean, comfortable rooms, strategic location and excellent staff. While there are a few areas for improvement, such as the breakfast variety and Wi-Fi service, the overall guest experience is positive and satisfying, making it a noteworthy choice for travelers to Mérida. Show more
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Categories
Accessible Hotel
Hotel Dubrovnik is listed as an accessible hotel, providing suitable accommodations and features for guests with accessibility needs.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Hotel with Outdoor Pool
Room Types
King Room with BalconyThis air-conditioned room includes a balcony, flat-screen cable TV and a safe.
Double Room with Two Double BedsThis air-conditioned room includes flat-screen cable TV and a safe.
King Room with Two King Beds and TerraceThis spacious room features 2 king-size beds, air-conditioning, flat-screen cable TV, a safe and a terrace.
Deluxe Suite with Spa BathThis suite features a hot tub. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. Featuring a terrace, this suite also provides air conditioning, soundproof walls and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Hotel Dubrovnik boasts an enviable location that appeals to many guests, thanks to its close proximity to numerous attractions and key areas. Its position is consistently described as excellent, very good and strategic, providing easy access to the city's center, beaches and surrounding areas. This convenience makes it suitable for various purposes, whether visiting for business or leisure. The hotel's accessibility is highlighted, being near essentials like the highway and a gas station and close to points of interest such as Galerías Square and the XXI Century Convention Center.
Furthermore, guests appreciate the hotel's comfortable and clean environment, enhanced by spacious rooms and a pleasant pool area. The quiet, peaceful atmosphere coupled with a family-oriented vibe adds to its charm, making it a relaxing retreat. The friendly and helpful staff contribute to the positive experience, ensuring a pleasant stay.
Though some mention the hotel is a bit removed from the city center, the overall sentiment is that the location provides a good balance of access to necessary locations while maintaining a serene environment. This combination of strategic location and positive service elements makes Hotel Dubrovnik a noteworthy choice for travelers to Mérida.
Breakfast
Hotel Dubrovnik offers a good but basic breakfast experience with mixed reviews from guests. Many appreciated the complimentary continental breakfast for its simplicity and quality, often highlighting the inclusion of coffee, bread, cereal and fruit. However, some guests noted that the offerings were minimal and could benefit from an expanded selection. Several reviews mentioned that while the breakfast is satisfactory for a light meal to start the day, there are areas for improvement such as fresher bread, more fruit options and better coffee availability. Despite these critiques, there were positive remarks about the breakfast exceeding expectations and the courteous service provided. For those seeking more variety and substantial options, dining from the menu proved to be an excellent choice. Overall, while the complimentary breakfast at Hotel Dubrovnik is appreciated, it could be enhanced to better meet the diverse preferences of its guests.
Rooms
Hotel Dubrovnik boasts rooms that guests consistently describe as spacious, clean and comfortable. Many highlight the generous size of both the rooms and the beds with several mentioning the availability of two king-size beds as a notable advantage. Cleanliness is a recurring theme with guests frequently praising how well-maintained and tidy the rooms are. Additionally, the room amenities are deemed well-distributed, adding to the overall sense of comfort.
The aesthetics of the rooms do not go unnoticed, as many guests find them very nice and cozy. The bathrooms also receive positive feedback for their size and cleanliness. Some reviewers appreciated additional features such as balconies with pleasant seating areas.
However, not all feedback was entirely positive. A few guests mentioned noise issues from rooms facing the avenue and found the beds somewhat small or hard. Despite these minor drawbacks, the overall consensus indicates that the rooms at Hotel Dubrovnik provide a comfortable and pleasant stay with ample space and cleanliness being standout features.
Beds
Hotel Dubrovnik consistently receives praise for its cleanliness and spacious rooms, which feature large, accommodating beds suitable for families. Numerous guests have highlighted the beds as very comfortable, contributing to restful sleeps for many visitors. The rooms are well-maintained and the facilities are highly rated for their niceness and cleanliness.
However, comfort levels seem to vary among guests with some finding the mattresses to be hard or even stiff, detracting from their overall comfort. A few reviews also pointed out issues with the mattresses, including sunken areas and holes, indicating potential wear and the need for improvement. Despite these occasional drawbacks, many guests still appreciate the generally comfortable sleeping arrangements and the size of the beds.
Overall, while the beds at Hotel Dubrovnik are often enjoyed for their comfort and size, there is a notable call for better mattress quality to ensure an optimal stay for all guests.
Cleanliness
Visitors to Hotel Dubrovnik are overwhelmingly positive about the cleanliness and upkeep of the establishment. Guests noted that the hotel is not only clean but immaculate in all its facilities, including both common areas and private rooms. The rooms are consistently spacious, comfortable and well-maintained, offering a high level of comfort with clean surroundings. The attention to cleanliness extends to the pool area, enhancing the overall guest experience.
The staff at Hotel Dubrovnik receive high praise for their attention to detail and friendly, helpful demeanor. Guests highlight the excellent cleaning services with specific recognition for their thoroughness and the courteous nature of the cleaning staff.
In addition to cleanliness, visitors appreciate the hotel's advantageous location and beautiful facilities, which contribute to a very comfortable and pleasant stay. Despite some comments about a basic breakfast offering, the hotel's overall amenities, including effective air conditioning and spacious rooms, ensure a satisfying experience for travelers.
Staff
Hotel Dubrovnik has garnered commendable reviews for its staff, consistently praised for their friendliness and attentiveness. Guests repeatedly mention the warm and respectful treatment they received, highlighting the excellent service provided. The reception staff, in particular, are often noted for their pleasant demeanor and helpfulness, making check-in and other interactions smooth and welcoming. Gener, a receptionist, is frequently mentioned for his proactive and respectful approach. The overall experience is described as perfect by many with staff making a significant effort to assist and serve guests well. This consistent kindness and attention contribute greatly to a comfortable and pleasant stay at the hotel.
Wi-Fi
Hotel Dubrovnik has received several critiques regarding its Wi-Fi service. Many guests have noted that the Wi-Fi connection in the rooms is often weak and unstable. Specific complaints included poor signal reception, slow internet speeds and instances where the internet does not reach certain areas such as the terrace or balcony. The overall internet service was described by some as very bad with signals frequently being lost or not available in some rooms. While the hotel might offer many amenities, its Wi-Fi service appears to need significant improvement to meet guests' expectations. Additionally, issues with the air conditioning in common areas have also been mentioned.
Pool
Hotel Dubrovnik's pool consistently receives praise for its cleanliness and maintenance, contributing to an overall positive guest experience. Many guests find the pool area to be very pleasant and well-kept with some highlighting it as an enjoyable family-friendly spot. The pool facility stands out not just for its quality but also for its aesthetic appeal, as guests often describe it as nice and inviting.
The hotel's pool area, though small, has been noted for being clean and providing a refreshing retreat. The surrounding garden adds to the ambiance, making it a relaxing spot to unwind. Service around the pool area is also highly regarded with staff ensuring it remains in top condition and providing excellent service.
However, some guests pointed out a minor inconvenience with metal columns in the pool that restrict swimming across its width. Another occasional concern was the pool appearing a little cloudy, despite regular attendance by a pool attendant.
Overall, Hotel Dubrovnik's pool is a well-loved feature that adds significant value to the guest experience, thanks to its cleanliness, pleasant atmosphere and attentive service.
Parking
Hotel Dubrovnik offers its guests the convenience of available parking; however, the parking lot is notably small, which may be a consideration for those driving. Despite the limited space, guests appreciate the proximity of additional parking options, such as the nearby Oxxo, which is just a short walk away. Overall, the hotel boasts good facilities and spacious, clean areas, making it a recommended choice for travelers.
Yes, Hotel Dubrovnik has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Dubrovnik.
No, Hotel Dubrovnik doesn't allow dogs.
Yes, parking facilities are available at Hotel Dubrovnik.