Mesa33.43600000,
-111.86138500,
1422 West Bass Pro Drive(Show on Map)
8.9
Excellent
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Summary of reviewsThe Hyatt Place Phoenix/Mesa receives high praise across multiple categories, making it a favored choice for travelers visiting the area. The hotel's location is particularly celebrated with its central position providing easy access to nearby attractions like Tempe, Sloan Park and various shopping and dining options. Visitors appreciate the well-maintained and secure area with plenty of local amenities within walking distance.
Complimentary breakfast at the hotel is another highlight, offering fresh, delicious and varied options that exceed guests' expectations, contributing to a pleasant start to the day. While some sought more variety and extended hours, the overall experience is positive.
The rooms impress with their cleanliness, spaciousness and comfort, offering a relaxing environment. The hotel maintains high standards of cleanliness throughout its facilities, including common areas and amenities like the pool and breakfast spaces with the housekeeping team frequently receiving praise for their detailed work.
The staff at Hyatt Place Phoenix/Mesa enhance the guest experience with their friendly and attentive service. The team, noted for their professionalism and helpfulness, is commended for going above and beyond to ensure a warm and welcoming atmosphere.
Despite mixed feedback on the Wi-Fi service, mostly regarding setup and signal strength, the majority of guests find it adequate. The gym, while small, is well-maintained and available 24 hours, ensuring guests have a satisfactory workout space.
The pool area receives positive remarks for its cleanliness and relaxing environment, though occasional maintenance issues were noted. Ample, secure parking adds to the convenience, although some guests suggested more frequent cleaning of the parking area.
As a family-friendly hotel, Hyatt Place Phoenix/Mesa shines, offering comfortable family suites and a welcoming atmosphere that children particularly enjoy. The beds are frequently described as very comfortable, contributing to guests’ restful stays, even though a few guests mentioned preferences for firmer options.
Overall, the Hyatt Place Phoenix/Mesa provides a reliable and enjoyable experience with its well-maintained facilities, friendly service and excellent location, ensuring it consistently meets and often exceeds the expectations of a three-star hotel. Its pet-friendly policies further underscore its commitment to offering a welcoming environment for all guests. Show more
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Categories
Hotel near Golf Courses
This hotel features a 9-hole putting green on-site. It is within a 20-mile radius of over 40 golf courses and is close to Mesa Country Club.
Family Friendly Hotel
This hotel provides spacious rooms and suites suitable for families. It includes a pool and offers a complimentary breakfast.
Dog Friendly Hotel
Hyatt Place hotels are often pet-friendly and offer spacious rooms, making them comfortable for both you and your pet.
Hotel with Free Wi-Fi
Offers free Wi-Fi, ensuring guests can stay connected for work or leisure. The hotel is well-regarded, making it a reliable choice for travelers seeking good internet connectivity.
Business Hotel
Hyatt Place Phoenix/Mesa offers modern accommodations, meeting and event spaces, and business services. The hotel provides 1,300 sq ft of event space, suitable for meetings. It also includes free internet access and breakfast.
Accessible Hotel
This hotel offers comfortable accommodation with accessibility features. Wheelchair-accessible rooms are available, including those with roll-in showers with grab bars, and lowered light switches and thermostats. The hotel also features a pool with a lift, facilitating access for wheelchair users.
Hotel with Gym
This hotel has an indoor fitness center, an outdoor swimming pool, and a 9-hole putting green. It also provides free WiFi and dining options.
3-Star Hotel
Offers spacious rooms with contemporary decor, a comfortable living area, and complimentary breakfast. It also features a fitness center and an outdoor pool, conveniently located near shopping, dining, and entertainment in downtown Mesa.
Hotel with Outdoor Pool
This hotel features an outdoor pool and a hot tub for guest use.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Outdoor Pool
Hotel with Tennis Courts
Room Types
King Room with Sofa BedThis air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Queen Room with Two Queen Beds and Sofa BedThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
King Room with Sofa Bed and Accessible Tub - Disability AccessThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds, Sofa Bed and Accessible TubThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
King Room - High FloorThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Queen Room with Two Queen Beds - High FloorThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
Queen Room with Two Queen Beds and Roll-In Shower - Disability AccessThis air-conditioned family room includes a TV with cable channels and a private bathroom. The unit offers 3 beds.
King Room with Sofa Bed and Roll-In Shower - Disability AccessThis air-conditioned quadruple room includes a TV with cable channels and a private bathroom. The unit offers 2 beds.
Guest Reviews
8.9
Excellent
Location
The Hyatt Place Phoenix/Mesa boasts an excellent location, making it a top choice for travelers seeking convenience and accessibility. It is centrally located in the Phoenix area, close to Tempe, spring training ballparks and Sloan Park, making it perfect for sports enthusiasts. Guests appreciate its proximity to the airport and major highways, allowing easy access to the rest of Mesa and beyond.
The hotel is surrounded by an array of shopping and dining options with many restaurants and stores within walking distance. Walmart, various eateries, a movie theater and a big park are just minutes away, offering plenty of local attractions and amenities. This location also provides easy access to popular sites such as the Hole in the Rock, botanical garden and the zoo.
Despite a few remarks about the distance from specific destinations, most guests found the location ideal for their needs. The area is described as well-maintained and safe with everything needed for a comfortable and enjoyable stay. The convenience, combined with great customer service, especially from the front desk staff and clean, comfortable rooms, makes Hyatt Place Phoenix/Mesa a highly recommended option for visitors to the area.
Breakfast
The breakfast experience at Hyatt Place Phoenix/Mesa has garnered a predominantly positive reception. Guests frequently praised the hearty, fresh and delicious breakfast options, highlighting the ample variety of food choices available. Many noted that the breakfast exceeded expectations with excellent quality and plenty of healthier selections. The clean dining area, featuring both indoor and outdoor seating, also received commendations for contributing to a pleasant morning routine.
Despite the overwhelmingly favorable feedback, some guests pointed out areas for improvement. A few mentioned a lack of daily variety with the same items being served consecutively, which might seem repetitive over a longer stay. Others suggested enhancing the selection with more hot food options, such as bacon or sausage and extending the weekday breakfast hours slightly.
Overall, the breakfast at Hyatt Place Phoenix/Mesa stands out as a delightful start to the day for most visitors, making it an appreciated amenity at the hotel.
Rooms
The rooms at Hyatt Place Phoenix/Mesa have received overwhelmingly positive feedback for their cleanliness, spaciousness and comfort. Guests frequently mention that the rooms are large and well-appointed, providing plenty of space to relax and unwind. The room layouts are convenient and thoughtfully arranged, which enhances the overall guest experience. The atmosphere is generally quiet with well-insulated walls, making it an ideal spot for a restful night's sleep.
Visitors appreciate the cleanliness and maintenance of the rooms, often highlighting the fresh and spotless conditions. The rooms are described as cozy yet roomy and many guests found the beds to be very comfortable. The facilities are well-equipped with all the necessary amenities at hand, contributing to a pleasant and hassle-free stay.
Although a few guests noted occasional issues such as suboptimal air conditioning or outdated furniture, the overall consensus remains positive. The housekeeping service is praised for its excellence, ensuring that rooms are kept tidy and well-maintained. Despite some minor hiccups, such as the absence of daily housekeeping or limited plug sockets, the general sentiment leans towards satisfaction with the accommodations.
The hotel staff also receive accolades for their friendliness and helpfulness, adding to the warm and welcoming atmosphere of the hotel. With large living areas and comfortable settings, the rooms at Hyatt Place Phoenix/Mesa provide a reliable and enjoyable retreat for travelers.
Beds
The beds at the Hyatt Place Phoenix/Mesa receive high marks from guests, who consistently describe them as comfortable with frequent mentions of their comfiness. Guests appreciate the large and very comfortable beds, noting that they are complemented with plenty of pillows. Cleanliness is another positive point with multiple mentions of clean beds, clean bed sheets and overall clean rooms, contributing to a welcoming atmosphere.
However, not all feedback is glowing. There are occasional comments about beds being too soft or uncomfortable with some guests feeling that the beds were old and lacked firmness. Despite these isolated critiques, the overall sentiment leans heavily towards positive, highlighting the comfort and cleanliness of the sleeping arrangements. The presence of comfortable sofa beds adds to the overall lodging satisfaction for those needing extra sleeping space.
In summary, most guests find the beds at Hyatt Place Phoenix/Mesa to be very comfortable, well-sized and clean, creating a restful experience, even though a few guests feel improvements could be made regarding bed firmness.
Cleanliness
Hyatt Place Phoenix/ Mesa earns high marks for cleanliness with numerous guest reviews emphasizing the hotel's commitment to maintaining a spotless environment. Both private and public areas are consistently described as very clean, modern and well-maintained. Visitors appreciate the clean and spacious rooms, which are also noted for their comfort and modern amenities. The facilities, including the pool area and breakfast spaces, are kept in pristine condition. The hotel grounds and building itself are also well maintained, contributing to an overall feeling of safety and cleanliness.
Guests frequently mention the friendly and helpful staff, adding to the positive atmosphere of the hotel. Though there are occasional minor issues—such as mold in the shower, some dirty room floors and bugs in the pool—the overwhelming consensus recognizes the hotel's efforts in ensuring a clean and welcoming stay. The hotel’s adherence to strict cleaning protocols, particularly in light of the Covid-19 pandemic, further underscores its dedication to guest safety and satisfaction. Overall, Hyatt Place Phoenix/ Mesa sets a high standard for cleanliness and offers a comfortable, attractive environment for travelers.
Staff
The staff at Hyatt Place Phoenix/Mesa has received numerous commendations for their friendliness and professionalism, consistently surpassing guests’ expectations. Throughout the reviews, descriptors like friendly, welcoming, attentive and courteous are frequently highlighted. Visitors frequently mention specific employees, including David and Leslie, for their exceptional service at the front desk. The staff's kindness and willingness to help are particularly emphasized, creating a warm and inviting atmosphere for guests. The competence and attentiveness of the staff, especially during breakfast, have been noted as outstanding, ensuring a pleasant start to the day. Despite a few critiques regarding the proactive nature and occasional loud conversations among the staff, the overall consensus portrays a team dedicated to providing high-quality service. Guests have expressed their gratitude for the excellent service and professionalism, making the stay at Hyatt Place Phoenix/Mesa a positive and memorable experience.
Wi-Fi
At Hyatt Place Phoenix/Mesa, guests have offered mixed feedback regarding the hotel's Wi-Fi services. The positive remarks highlight that the internet is fast, free and generally provides a good, strong and reliable connection. Many guests appreciated the secure and well-functioning Wi-Fi, which worked well for multiple users.
However, several guests encountered issues with the Wi-Fi setup, finding it confusing and unreliable at times. Some found the signal weak and experienced difficulty in connecting, which adversely affected their experience. Overall, while the Wi-Fi service has its strengths, there are areas where improvement is needed to ensure a consistently reliable experience for all guests.
Gym
The gym at Hyatt Place Phoenix/ Mesa receives high praise from guests for its aesthetics and maintenance. Reviewers frequently describe it as nice, great and even awesome. The gym's quality is noted as being top-notch with many appreciating its 24-hour availability. Although some find the gym to be on the smaller side and desire more machines, most feedback emphasizes its adequacy for a decent workout. Overall, guests find the fitness center to be a satisfactory facility during their stay.
Pool
The Hyatt Place Phoenix/Mesa features a pool area that generally receives positive remarks with its clean and pleasant environment often highlighted. The pool is heated, well-maintained and equipped with ample seating and shade, making it a great spot to relax and soak in the sun. The kids particularly enjoy the pool, finding it perfect for their activities. The presence of a hot tub adds to the overall experience, described frequently as nice.
Despite the many positives, there are occasional mentions of cleanliness issues with some guests noting that the pool was dirty or foggy at times and leaves from nearby trees occasionally cluttered the water. Additionally, there were minor inconveniences with pool access, such as malfunctioning keys and locked gates.
Nonetheless, the pool area’s ambiance, featuring music and the availability of loungers, tables and chairs, contributes to an enjoyable atmosphere. Many guests appreciate the pool and hot tub, though they do wish for consistent cleanliness and accessibility.
Parking
Hyatt Place Phoenix/Mesa offers ample and secure parking options, making it convenient for guests traveling by car. The availability of plenty of parking spaces is highlighted as a positive feature with many noting that the parking was good and adequate. Visitors appreciated the secure parking and some noted the availability of a safe parking garage with open spots. Despite the overall positive feedback, a few indicated that the front parking spaces filled up quickly and that the lot could benefit from more frequent cleaning, particularly in the back area. Nonetheless, the convenience of free parking and the ease of finding a spot were commonly praised, contributing to a satisfactory parking experience for guests.
Family
Hyatt Place Phoenix/Mesa is highly regarded as a family-friendly hotel, offering a comfortable and enjoyable experience for families. Guests frequently praise its suitability for families and groups, noting the family-friendly atmosphere and good location. The hotel provides basic amenities but excels in creating a welcoming environment for families, making it a perfect choice for family visits. Children particularly enjoyed their stay and the family suites, which feature comfortable beds, were a standout feature. Families consistently reported having a great time with the kids especially having fun.
3 Star
The Hyatt Place Phoenix/Mesa consistently delivers a clean and comfortable experience, maintaining the quality expected of a three-star hotel. Guests appreciate that the service and facilities are well-maintained, comprehensive and often surpass expectations for a hotel of its rating. Despite offering three-star service, the overall value and experience are considered worthwhile, although there are occasional mentions of areas needing improvement. While it fits the profile of a three-star establishment, the service often feels more robust than typical, making it a commendable choice for travelers seeking comfort and reliability.
Accessible
The Hyatt Place Phoenix/Mesa is praised for its accessibility, making it a convenient choice for guests with disabilities. The hotel boasts an accessible location and facility with indoor areas that are easy to navigate. Good accessibility features are evident throughout the property, including accessible parking spots, wide doors in rooms and elevator access. Specific amenities such as roll-in handicapped showers and wheelchair-accessible taxis enhance the stay for those with mobility challenges. Additionally, calls to ride services are adjusted to meet the needs of these guests. Although there is a mention of limited accessibility to wheelchair assist devices, overall, the hotel provides a welcoming environment for all travelers.
Outdoor Pool
The outdoor pool at Hyatt Place Phoenix/Mesa receives numerous commendations for its enjoyable and fun atmosphere. Guests frequently highlight the well-maintained and nice pool area, which includes a good-sized outdoor pool paired with a hot tub and sun deck. The heated pool is particularly appreciated, allowing for comfortable swimming regardless of the weather. Many visitors report enjoying their time at the outdoor pool, underscoring its appeal as a pleasant amenity. Overall, the pool and surrounding facilities contribute positively to the guest experience at the hotel.
Dog Friendly
The Hyatt Place Phoenix/ Mesa is frequently praised for its pet-friendly environment, providing a welcoming space for guests traveling with their dogs. The hotel is noted for having a designated pet-friendly area and commendable pet policies, ensuring a comfortable stay for both pets and their owners. An added convenience is the availability of a pet station. However, some guests have mentioned that the cost for pet cleaning services is on the higher side, despite the hotel not charging extra pet fees, deposits or having breed restrictions. Overall, it is a dog-friendly hotel that considers the needs of guests with pets.
Yes, Hyatt Place Phoenix/ Mesa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hyatt Place Phoenix/ Mesa.
Yes, Hyatt Place Phoenix/ Mesa welcomes dogs.
No, parking facilities aren't available at Hyatt Place Phoenix/ Mesa.