Hôtel Lac d'Orient
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHôtel Lac d'Orient consistently receives commendations for its serene and tranquil environment, making it an ideal retreat for nature lovers and those seeking peace and quiet. Its prime location within walking distance to Lake Orient, affords easy access to scenic beauty, water sports and outdoor activities, enhancing the overall guest experience. The hotel's green and peaceful setting, individual maisonette-style rooms and amenities like a swimming pool, spa and jacuzzi significantly contribute to a relaxing stay. Moreover, its convenient position for exploring nearby regions and as a stopover for travelers heading to the Alps or the UK is frequently highlighted. The friendly and helpful staff add to the positive atmosphere, ensuring guests feel warmly welcomed and well-attended.
The breakfast offerings at Hôtel Lac d'Orient are generally well-received with guests praising the hearty, varied and generous buffet. The option to enjoy breakfast in a large dining room or on an outdoor terrace is widely appreciated. While some suggest areas for improvement, the overall sentiment remains positive with guests finding the breakfast experience to be a pleasing start to their day.
Dining at the hotel receives mixed reviews; however, the quality of the food often garners high praise with many enjoying the delicious and well-prepared meals. Nonetheless, the fixed menu and operational challenges sometimes detract from the experience, causing some guests to seek alternatives nearby. Despite these issues, the restaurant and bar are still seen as valuable features, offering good meals and a pleasant dining atmosphere when available.
The hotel's rooms are clean, modern and comfortable, set in a unique cottage-style layout that adds to the charm. While some rooms are noted for their limited size and occasional issues with amenities, most guests find them cozy and well-maintained. Cleanliness is a standout feature, consistently mentioned across various aspects of the hotel, contributing to a tidy and fresh environment.
Guest feedback about the staff is predominantly positive with frequent mentions of their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. However, there are occasional reports of unwelcoming behavior and slow service, indicating room for improvement in some areas.
The pool area of Hôtel Lac d'Orient is highly praised, described as clean, modern and an inviting oasis for relaxation. Families particularly enjoy the pool and its additional amenities, making it a favored spot during their stay. Secure and free parking is another appreciated feature, though some guests note minor drawbacks such as insufficient spaces during peak times.
For families, Hôtel Lac d'Orient is an excellent choice, offering family-friendly amenities and a serene environment suitable for children. The spacious family rooms, clean facilities and various activities like the pool and playground contribute to a relaxing and enjoyable stay for families.
Overall, Hôtel Lac d'Orient stands out for its excellent location, serene setting, clean and comfortable accommodations and friendly staff, making it a top choice for nature lovers, families and travelers seeking a peaceful retreat.
Categories
The breakfast offerings at Hôtel Lac d'Orient are generally well-received with guests praising the hearty, varied and generous buffet. The option to enjoy breakfast in a large dining room or on an outdoor terrace is widely appreciated. While some suggest areas for improvement, the overall sentiment remains positive with guests finding the breakfast experience to be a pleasing start to their day.
Dining at the hotel receives mixed reviews; however, the quality of the food often garners high praise with many enjoying the delicious and well-prepared meals. Nonetheless, the fixed menu and operational challenges sometimes detract from the experience, causing some guests to seek alternatives nearby. Despite these issues, the restaurant and bar are still seen as valuable features, offering good meals and a pleasant dining atmosphere when available.
The hotel's rooms are clean, modern and comfortable, set in a unique cottage-style layout that adds to the charm. While some rooms are noted for their limited size and occasional issues with amenities, most guests find them cozy and well-maintained. Cleanliness is a standout feature, consistently mentioned across various aspects of the hotel, contributing to a tidy and fresh environment.
Guest feedback about the staff is predominantly positive with frequent mentions of their friendliness, helpfulness and professionalism, significantly enhancing the overall guest experience. However, there are occasional reports of unwelcoming behavior and slow service, indicating room for improvement in some areas.
The pool area of Hôtel Lac d'Orient is highly praised, described as clean, modern and an inviting oasis for relaxation. Families particularly enjoy the pool and its additional amenities, making it a favored spot during their stay. Secure and free parking is another appreciated feature, though some guests note minor drawbacks such as insufficient spaces during peak times.
For families, Hôtel Lac d'Orient is an excellent choice, offering family-friendly amenities and a serene environment suitable for children. The spacious family rooms, clean facilities and various activities like the pool and playground contribute to a relaxing and enjoyable stay for families.
Overall, Hôtel Lac d'Orient stands out for its excellent location, serene setting, clean and comfortable accommodations and friendly staff, making it a top choice for nature lovers, families and travelers seeking a peaceful retreat.
Family Friendly Hotel
This hotel offers a pleasant stay with family-friendly services. It also has a swimming pool.
Hotel with Swimming Pool
This hotel features a pool, offering a relaxing environment near Lac d'Orient.
Heated Pool Indoor Pool
Accessible Hotel
This hotel is mentioned as having accessible features and offers easy access for wheelchairs to both the rooms and the restaurant.
3-Star Hotel
This hotel provides comfortable accommodation. It is a practical choice for travelers seeking a reliable and pleasant stay.
Hotel with Indoor Pool
This 3-star hotel offers a wellness area that includes a heated indoor swimming pool, a sauna, a jacuzzi, and a dedicated children's pool, making it suitable for both adult relaxation and family enjoyment.
Hotel with Heated Pool
This hotel features a covered and heated pool, complemented by a whirlpool, sauna, fitness room, and solarium. The facilities were entirely renovated in 2019.
Business Hotel
Hotel with Parking
Guest Reviews
Nestled in a tranquil and serene environment, Hôtel Lac d'Orient offers a perfect retreat for nature lovers and those seeking peace and quiet. The hotel's prime location, just a short walk from Lake Orient, is a standout feature, offering guests easy access to the lake's beautiful scenery and a variety of activities. The proximity to the lake also makes it ideal for water sports enthusiasts and those looking to explore the great outdoors, including walking or cycling tours.
The setting is green and peaceful, providing a quiet escape from urban life. The individual pavilions or maisonette-style rooms add to the charm, giving guests a sense of independence and privacy. The hotel's facilities, including a swimming pool, spa and jacuzzi, further enhance the relaxing experience.
Well-positioned for exploring the surrounding areas such as Troyes, Colombey des 2 Eglises and Clairvaux, Hôtel Lac d'Orient is also a convenient stopover for travelers heading to the Alps or the UK. The friendly and helpful staff contribute to the positive experience, ensuring a warm welcome and attentive service.
Whether planning a tranquil nature stopover or a longer stay to enjoy the lake and nearby attractions, Hôtel Lac d'Orient stands out as a top choice with its excellent location, serene setting and convenient amenities.
Guests at Hôtel Lac d'Orient generally had positive experiences with the hotel's breakfast offerings. Most reviewers describe the breakfast as hearty, varied, generous and delicious. The breakfast buffet is frequently praised for its diversity and quality with ample selections available to start the day off right. Guests appreciated the possibility of enjoying breakfast in a large dining room or on a pleasant outdoor terrace, adding to the experience.
Several reviews highlighted the friendliness and attentiveness of the breakfast staff, which added a warm touch to their morning meal. Many guests found the breakfast to be good value for the price, while others noted that it was a perfect fit for a short stay with a sufficient range of choices catering to various tastes.
However, some reviews mentioned areas for improvement. A few guests felt the breakfast could be more meticulous in preparation, pointing out issues such as wet cutlery, limited hot food options and the lack of seasonal fruits or freshly squeezed orange juice. A handful of reviewers also considered the breakfast quality as not meeting their expectations, particularly considering the price with critiques mentioning industrial cheeses, powdered scrambled eggs and recurring items.
Overall, while there were mixed opinions regarding the value and quality of certain breakfast components, the prevalent sentiment is positive with many guests enjoying a hearty, varied and pleasant breakfast experience at Hôtel Lac d'Orient.
At Hôtel Lac d'Orient, the dining experience receives a mixed reception from guests, though there is a notable emphasis on positive remarks about the quality of the food. Many guests commend the restaurant for its excellent and delicious meals with some describing their dining experiences as superb and worthy of a four-star rating. The generous portions and tasty dishes even satisfy fussy eaters and the culinary offerings are often highlighted as a significant advantage of staying at the hotel.
However, there are numerous reports of the restaurant's limitations that impact guest satisfaction. The fixed menu is a recurring issue, cited for its lack of variety and limited options, which can be a letdown for those seeking more choices. Some diners found the food overcooked or served cold, while others were disappointed by the overly simple and bland cuisine. Additionally, the menu could benefit from healthier options, especially for children.
Operational challenges also seem to be a frequent problem. The restaurant often gets fully booked, sometimes due to private parties, leading to instances where guests couldn't secure a table for dinner even with advanced reservations. This has forced some visitors to seek alternatives at nearby restaurants, which are fortunately described as highly recommended and offering a range of options.
Service issues are intermittently mentioned with slow service and occasional lapses in hospitality such as unfriendly staff or poor communication about bookings. There are also reports of the restaurant being closed unexpectedly or due to staffing shortages, contributing to a somewhat chaotic dining experience at times.
Despite these shortcomings, many guests still find the on-site restaurant to be of good value for money, enjoying evening meals and breakfast when available. The presence of a bar and friendly pool bar staff adds to the overall positive atmosphere of the dining experience at Hôtel Lac d'Orient.
Hôtel Lac d'Orient offers a mix of clean, modern and comfortable rooms set in a unique cottage-style layout, reminiscent of small holiday houses. Despite the charm and tranquility of these individual pavilions, guests often commented on the limited size of the rooms, making them feel snug but functional. The family rooms, in particular, receive high praise for their spaciousness and comfort, providing well-equipped amenities and ensuring a pleasant stay for larger groups.
The rooms are well-designed and quite modern with some featuring nice outdoor areas and terraces. However, the hotel seems to fall short in terms of room amenities with limited storage space and occasional issues like malfunctioning windows or inadequate air conditioning. While the bathrooms are generally praised for their cleanliness and modern fittings, some guests noted their small size.
The cleanliness and upkeep of the rooms are recurrent positive points in the reviews, providing a tidy and fresh environment. Despite their simplicity, the rooms are well-organized and effective for short stays, though the minimalist decor could be more welcoming. A few reviews mentioned the absence of air conditioning and sufficient ventilation, leading to overly warm interiors at times.
Overall, Hôtel Lac d'Orient's setting in a well-maintained green park near the lake and its unique housing concept provide a delightful escape with the comfort and cleanliness of the rooms making up for their small sizes and minor inconveniences.
The beds at Hôtel Lac d'Orient have garnered a range of reviews, highlighting both their strengths and areas for improvement. Many guests have noted the beds are very comfortable and large with commendations for their quality bedding. Reviewers frequently mention the beds and pillows providing a good night's sleep due to their comfort. Several comments praise the cleanliness and the well-laid presentation of the beds upon arrival, contributing to an overall positive experience.
On the other hand, some guests found the beds to be on the firmer side with a few mentioning that the mattresses could be hard enough to cause discomfort. Although the rooms are described as comfortable and clean, others observed that the beds could be longer, indicating that the length might be limiting for taller guests. The twin beds were appreciated by those who preferred them over a double, though a minority noted that the beds and bedding could use some maintenance.
Despite these mixed remarks, the general consensus leans toward the beds being comfortable and of good quality, ensuring a restful stay for most visitors.
Hôtel Lac d'Orient receives high praise for its cleanliness, consistently highlighted across various aspects of the establishment. Guests frequently describe the rooms as very clean, comfortable and well-appointed with many appreciating the modern and functional design. The meticulous daily cleaning routines ensure that areas like the elevator, halls and common facilities such as the swimming pool, jacuzzi and spa remain spotless. The hotel's exterior and infrastructure also reflect high standards of cleanliness and maintenance.
The attention to hygiene extends to the bathrooms and showers, which are commended for their cleanliness and modern amenities. Additionally, the professional staff plays a crucial role in maintaining the impeccable cleanliness, making guests' stays more enjoyable and memorable. The overall cleanliness of the hotel leaves little to be desired, though a few isolated comments mention occasional oversights, such as unclean terraces, cobwebs in the stairs and infrequent room cleanings during extended stays. On the whole, however, the hotel’s commitment to cleanliness and comfort shines through, ensuring a pleasant stay for its guests.
The guest feedback for 'Hôtel Lac d'Orient' reveals a mixed yet predominantly positive impression of the hotel's staff. Most notably, the recurring theme is the friendliness and helpfulness of the staff with many guests highlighting their pleasant interactions and the warm welcome received. The hotel's staff is frequently described as attentive, polite and professional, especially during breakfast and at the restaurant, where the service was noted to be commendably attentive.
Many reviewers appreciated the staff's willingness to go the extra mile with several instances of staff making special efforts to accommodate guests’ needs. Smiling and charming receptionists also contributed to a generally good atmosphere, enhancing the overall guest experience. Descriptions such as very friendly, welcoming and kind were common among the positive reviews. The staff's responsiveness and availability were also highlighted as major positives that improved the stay for many guests.
However, not all experiences were positive. Some reviewers mentioned issues with the reception, citing unfriendliness or lack of helpfulness. Instances of a few staff members being grumpy, inexperienced or uninterested were also pointed out. There were occasional mentions of delays in restaurant service and a lack of attention during peak hours. A few guests noted that the staff's command of languages other than French was limited, which affected communication.
Overall, while the majority of feedback on the staff of 'Hôtel Lac d'Orient' is highly favorable, indicating a predominantly friendly and proactive team, there are sporadic reports of unwelcoming behavior and areas needing improvement.
Guests at Hôtel Lac d'Orient have mixed reviews about the hotel's Wi-Fi. Positively, there are mentions of good Wi-Fi, reliable connection and free Wi-Fi provided with teamaking facilities. However, several guests encountered difficulties such as slow speeds, poor connection or even no Wi-Fi at all in certain areas of the hotel. Some rooms, particularly those far from the reception, struggle with non-existent coverage. Others found the Wi-Fi difficult to connect to with some mentioning the need to create an account with a username and password, leading to occasional connection interruptions. Overall, while some guests had a functional internet experience, many found the Wi-Fi performance unsatisfactory and inconsistent.
Hôtel Lac d'Orient offers a commendable pool experience that garners high praise from its guests. The pool, described as great, clean and modern, serves as a refreshing oasis, especially welcoming during hot weather. Guests appreciate the indoor setup, which includes a small jacuzzi and access until 8:30 pm, allowing for relaxation and enjoyment at convenient hours.
The heated pool often receives accolades for its comfort, though a few reviews suggest that, at times, the temperature can be rather cold. Families particularly enjoy the spacious setup with children taking delight in the excellent swimming environment. The presence of additional amenities such as a sauna and gym compliments the pool area, making it a well-rounded recreational space.
Cleanliness is another highlighted attribute with many reviewers affirming that the pool area is meticulously maintained and inviting. Despite minor issues like occasional cold water and a sometimes noisy atmosphere, the general consensus is positive, emphasizing the pool's role in enhancing the overall guest experience at Hôtel Lac d'Orient.
Hôtel Lac d'Orient offers a range of parking options that guests generally find very good and convenient. The hotel provides its own secure parking for cars, campervans and motorcycles with the parking being free of charge. The parking is located directly on the premises, making it easy for guests to access their vehicles. There are plenty of parking spaces available, ensuring that guests can typically find a spot.
However, during peak times and evenings, the parking can be quite full. While there is ample parking for campervans at night and safe parking slots for motorbikes near the reception, some guests have noted issues with parking being insufficient, distant or lacking control. Additionally, the parking lot is not shaded and can be a bit far from the rooms, which may be inconvenient for some guests. Despite these minor drawbacks, the secure, accessible and free parking facilities at Hôtel Lac d'Orient are overall appreciated by guests.
Hôtel Lac d'Orient emerges as an ideal retreat for families, praised for its family-friendly ambiance and facilities. Nestled close to a serene lake, the hotel offers an ideal location for family holidays, encouraging a break from journeys through France. Families are drawn to its clean and well-arranged family rooms, small cottages tailored for family needs and a pleasant, peaceful environment that allows children to play outside safely.
Children particularly enjoy the swimming pool and the on-site playground, catering to both younger kids and teenagers. The hotel's proximity to local restaurants adds convenience for families, even though the restaurant service may be slow. With its excellent family rooms and comfortable bedding, it provides a restful and enjoyable stay for groups of all sizes.
Overall, Hôtel Lac d'Orient is lauded as a great place for a stopover with children, offering plenty of space and privacy, making it the perfect destination for families seeking relaxation and fun.
Hôtel Lac d'Orient offers a three-star experience with some mixed feedback from its guests. While some visitors feel the hotel meets the expectations of its rating, others believe it falls short. The establishment is noted for its resort-like ambiance, which some guests feel does not align with a typical three-star hotel.
The friendliness and welcoming nature of the staff have been highlighted positively, contributing to a reasonably priced and pleasant stay for a short period. While the accommodations and overall setup are consistent with what one might expect from a three-star hotel, some found the service and amenities to be lacking, suggesting the hotel's service does not fully meet the standards of its rating.
Despite these critiques, Hôtel Lac d'Orient is seen as providing good value for money, especially when viewed as a holiday resort. Some guests noted that improvements are necessary, particularly in the breakfast offerings, to enhance the overall experience.
Hôtel Lac d'Orient offers a range of facilities and services that cater well to business travelers. The hotel is particularly convenient for short business trips with guests appreciating the quick and easy service that helps streamline their work-related activities. The gym and workspace facilities are well-suited for business tasks and the wifi and general amenities receive good feedback for their effectiveness in supporting work needs.
While the hotel staff are noted for their helpfulness during longer business stays, the overall vibe is also suitable for professional stays with an efficient reception that aligns well with professional schedules. However, some reviewers mentioned that the hotel is primarily family-oriented and not explicitly designed for business travelers.
There are some drawbacks, such as occasional noise from business passages in front of rooms and a few reviews point out that the hotel setup may not fully meet the needs of all business guests. Despite these minor issues, Hôtel Lac d'Orient stands as a reasonable, efficient option for those in town for business.
Hôtel Lac d'Orient offers several features that enhance accessibility for guests with disabilities. Guests have reported that the hotel was easy to find and offers easy access to the rooms with ground-floor and lower-level accommodations frequently mentioned. The proximity of the lake and secure bike paths also add to its convenience. The accessible heated pool and overall site safety contribute positively. However, there are some limitations, such as restricted elevator usage and difficulty accessing the sauna during busy times. The hotel's location grants easy access to nearby attractions, including being a short walk from "Le Belvédère". Although the hotel's accessibility has its challenges, many aspects remain favorable for those with specific mobility needs.
Hôtel Lac d'Orient offers a highly praised heated pool that significantly enhances the guest experience. Visitors appreciate the pleasant and well-heated premises, making it a standout feature of the hotel. The pool's safe environment is particularly noted for its suitability for families with children. Guests also highlight the convenience of its location, situated centrally among the rooms for easy access.
The pool area includes a jacuzzi and spa, adding an extra layer of relaxation and comfort for those looking to unwind. Despite the generally positive feedback, a few guests mentioned that the pool can be chilly at times and noted a limitation on pool usage hours with access restricted until 8:30 pm. Though there are occasional reports of the pool appearing run down and not always heated to the desired temperature, the overall sentiment remains favorable, contributing positively to the overall stay at the hotel.
Hôtel Lac d'Orient offers a range of appealing features, notably its indoor pool, which receives frequent praise from guests. Described often as great, clean and pleasant, the indoor pool provides a highlight for many staying at the hotel, particularly with its accompanying jacuzzi and sauna. Guests appreciate the added relaxation offered by the spa house, which includes a large pool, jacuzzi and sauna. For those seeking a waterpark experience, the pool area holds its own as a standout amenity.
However, some guests do mention that the indoor pool can be chilly at times and there are reports of additional fees associated with pool access, which may be a drawback for some. Despite this, visitors generally find the pool area well-maintained and an excellent addition to the hotel's offerings with the convenience of access until 8:30 pm.
Overall, the indoor pool at Hôtel Lac d'Orient is a very positive aspect, contributing significantly to guest enjoyment and relaxation, rounded out with pleasant views and additional wellness facilities.
Location Show Map
Location
The setting is green and peaceful, providing a quiet escape from urban life. The individual pavilions or maisonette-style rooms add to the charm, giving guests a sense of independence and privacy. The hotel's facilities, including a swimming pool, spa and jacuzzi, further enhance the relaxing experience.
Well-positioned for exploring the surrounding areas such as Troyes, Colombey des 2 Eglises and Clairvaux, Hôtel Lac d'Orient is also a convenient stopover for travelers heading to the Alps or the UK. The friendly and helpful staff contribute to the positive experience, ensuring a warm welcome and attentive service.
Whether planning a tranquil nature stopover or a longer stay to enjoy the lake and nearby attractions, Hôtel Lac d'Orient stands out as a top choice with its excellent location, serene setting and convenient amenities.
Breakfast
Several reviews highlighted the friendliness and attentiveness of the breakfast staff, which added a warm touch to their morning meal. Many guests found the breakfast to be good value for the price, while others noted that it was a perfect fit for a short stay with a sufficient range of choices catering to various tastes.
However, some reviews mentioned areas for improvement. A few guests felt the breakfast could be more meticulous in preparation, pointing out issues such as wet cutlery, limited hot food options and the lack of seasonal fruits or freshly squeezed orange juice. A handful of reviewers also considered the breakfast quality as not meeting their expectations, particularly considering the price with critiques mentioning industrial cheeses, powdered scrambled eggs and recurring items.
Overall, while there were mixed opinions regarding the value and quality of certain breakfast components, the prevalent sentiment is positive with many guests enjoying a hearty, varied and pleasant breakfast experience at Hôtel Lac d'Orient.
Dinner
However, there are numerous reports of the restaurant's limitations that impact guest satisfaction. The fixed menu is a recurring issue, cited for its lack of variety and limited options, which can be a letdown for those seeking more choices. Some diners found the food overcooked or served cold, while others were disappointed by the overly simple and bland cuisine. Additionally, the menu could benefit from healthier options, especially for children.
Operational challenges also seem to be a frequent problem. The restaurant often gets fully booked, sometimes due to private parties, leading to instances where guests couldn't secure a table for dinner even with advanced reservations. This has forced some visitors to seek alternatives at nearby restaurants, which are fortunately described as highly recommended and offering a range of options.
Service issues are intermittently mentioned with slow service and occasional lapses in hospitality such as unfriendly staff or poor communication about bookings. There are also reports of the restaurant being closed unexpectedly or due to staffing shortages, contributing to a somewhat chaotic dining experience at times.
Despite these shortcomings, many guests still find the on-site restaurant to be of good value for money, enjoying evening meals and breakfast when available. The presence of a bar and friendly pool bar staff adds to the overall positive atmosphere of the dining experience at Hôtel Lac d'Orient.
Rooms
The rooms are well-designed and quite modern with some featuring nice outdoor areas and terraces. However, the hotel seems to fall short in terms of room amenities with limited storage space and occasional issues like malfunctioning windows or inadequate air conditioning. While the bathrooms are generally praised for their cleanliness and modern fittings, some guests noted their small size.
The cleanliness and upkeep of the rooms are recurrent positive points in the reviews, providing a tidy and fresh environment. Despite their simplicity, the rooms are well-organized and effective for short stays, though the minimalist decor could be more welcoming. A few reviews mentioned the absence of air conditioning and sufficient ventilation, leading to overly warm interiors at times.
Overall, Hôtel Lac d'Orient's setting in a well-maintained green park near the lake and its unique housing concept provide a delightful escape with the comfort and cleanliness of the rooms making up for their small sizes and minor inconveniences.
Beds
On the other hand, some guests found the beds to be on the firmer side with a few mentioning that the mattresses could be hard enough to cause discomfort. Although the rooms are described as comfortable and clean, others observed that the beds could be longer, indicating that the length might be limiting for taller guests. The twin beds were appreciated by those who preferred them over a double, though a minority noted that the beds and bedding could use some maintenance.
Despite these mixed remarks, the general consensus leans toward the beds being comfortable and of good quality, ensuring a restful stay for most visitors.
Cleanliness
The attention to hygiene extends to the bathrooms and showers, which are commended for their cleanliness and modern amenities. Additionally, the professional staff plays a crucial role in maintaining the impeccable cleanliness, making guests' stays more enjoyable and memorable. The overall cleanliness of the hotel leaves little to be desired, though a few isolated comments mention occasional oversights, such as unclean terraces, cobwebs in the stairs and infrequent room cleanings during extended stays. On the whole, however, the hotel’s commitment to cleanliness and comfort shines through, ensuring a pleasant stay for its guests.
Staff
Many reviewers appreciated the staff's willingness to go the extra mile with several instances of staff making special efforts to accommodate guests’ needs. Smiling and charming receptionists also contributed to a generally good atmosphere, enhancing the overall guest experience. Descriptions such as very friendly, welcoming and kind were common among the positive reviews. The staff's responsiveness and availability were also highlighted as major positives that improved the stay for many guests.
However, not all experiences were positive. Some reviewers mentioned issues with the reception, citing unfriendliness or lack of helpfulness. Instances of a few staff members being grumpy, inexperienced or uninterested were also pointed out. There were occasional mentions of delays in restaurant service and a lack of attention during peak hours. A few guests noted that the staff's command of languages other than French was limited, which affected communication.
Overall, while the majority of feedback on the staff of 'Hôtel Lac d'Orient' is highly favorable, indicating a predominantly friendly and proactive team, there are sporadic reports of unwelcoming behavior and areas needing improvement.
Wi-Fi
Pool
The heated pool often receives accolades for its comfort, though a few reviews suggest that, at times, the temperature can be rather cold. Families particularly enjoy the spacious setup with children taking delight in the excellent swimming environment. The presence of additional amenities such as a sauna and gym compliments the pool area, making it a well-rounded recreational space.
Cleanliness is another highlighted attribute with many reviewers affirming that the pool area is meticulously maintained and inviting. Despite minor issues like occasional cold water and a sometimes noisy atmosphere, the general consensus is positive, emphasizing the pool's role in enhancing the overall guest experience at Hôtel Lac d'Orient.
Parking
However, during peak times and evenings, the parking can be quite full. While there is ample parking for campervans at night and safe parking slots for motorbikes near the reception, some guests have noted issues with parking being insufficient, distant or lacking control. Additionally, the parking lot is not shaded and can be a bit far from the rooms, which may be inconvenient for some guests. Despite these minor drawbacks, the secure, accessible and free parking facilities at Hôtel Lac d'Orient are overall appreciated by guests.
Family
Children particularly enjoy the swimming pool and the on-site playground, catering to both younger kids and teenagers. The hotel's proximity to local restaurants adds convenience for families, even though the restaurant service may be slow. With its excellent family rooms and comfortable bedding, it provides a restful and enjoyable stay for groups of all sizes.
Overall, Hôtel Lac d'Orient is lauded as a great place for a stopover with children, offering plenty of space and privacy, making it the perfect destination for families seeking relaxation and fun.
3 Star
The friendliness and welcoming nature of the staff have been highlighted positively, contributing to a reasonably priced and pleasant stay for a short period. While the accommodations and overall setup are consistent with what one might expect from a three-star hotel, some found the service and amenities to be lacking, suggesting the hotel's service does not fully meet the standards of its rating.
Despite these critiques, Hôtel Lac d'Orient is seen as providing good value for money, especially when viewed as a holiday resort. Some guests noted that improvements are necessary, particularly in the breakfast offerings, to enhance the overall experience.
Business
While the hotel staff are noted for their helpfulness during longer business stays, the overall vibe is also suitable for professional stays with an efficient reception that aligns well with professional schedules. However, some reviewers mentioned that the hotel is primarily family-oriented and not explicitly designed for business travelers.
There are some drawbacks, such as occasional noise from business passages in front of rooms and a few reviews point out that the hotel setup may not fully meet the needs of all business guests. Despite these minor issues, Hôtel Lac d'Orient stands as a reasonable, efficient option for those in town for business.
Accessible
Heated Pool
The pool area includes a jacuzzi and spa, adding an extra layer of relaxation and comfort for those looking to unwind. Despite the generally positive feedback, a few guests mentioned that the pool can be chilly at times and noted a limitation on pool usage hours with access restricted until 8:30 pm. Though there are occasional reports of the pool appearing run down and not always heated to the desired temperature, the overall sentiment remains favorable, contributing positively to the overall stay at the hotel.
Indoor Pool
However, some guests do mention that the indoor pool can be chilly at times and there are reports of additional fees associated with pool access, which may be a drawback for some. Despite this, visitors generally find the pool area well-maintained and an excellent addition to the hotel's offerings with the convenience of access until 8:30 pm.
Overall, the indoor pool at Hôtel Lac d'Orient is a very positive aspect, contributing significantly to guest enjoyment and relaxation, rounded out with pleasant views and additional wellness facilities.
Yes, Hôtel Lac d'Orient has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hôtel Lac d'Orient.
No, Hôtel Lac d'Orient doesn't allow dogs.
Yes, parking facilities are available at Hôtel Lac d'Orient.
No, Hôtel Lac d'Orient doesn't have a gym.
Location Show Map
More Options
-
Country House in Mesnil-Saint-Pere
-
From $262
-
Country House in Mesnil-Saint-Pere
-
From $167
