Hotel Svaneti

Mestia 43.04436400, 42.72739600 , Queen Tamari Street 5 (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Svaneti, nestled in the heart of Mestia, provides guests with an enviable and convenient location that is frequently praised. Situated on the main road and a short walk from key transport stations and bustling restaurants, it serves as an ideal base for exploring the town and its scenic surroundings. Certain rooms, especially rooms 302 and 303, offer spectacular mountain views that add to the overall charm of the stay.

Guests widely appreciate the excellent breakfast offerings with many noting the delicious Georgian dishes and the variety and satisfaction provided. The breakfast, often included in the stay, is seen as good value and though some reviews mention it being simple, the general consensus is positive.

The cleanliness of Hotel Svaneti receives mostly favorable feedback. Guests commend the very clean and well-maintained rooms, along with polite cleaning staff, although there are occasional mentions of areas needing improvement, particularly in bathrooms and with stained sheets.

The staff at Hotel Svaneti stand out for their warm and helpful service with the front desk and reception team frequently highlighted for their friendliness and readiness to assist. Specific staff members, like Tamuna and Latia, are often praised for their exceptional hospitality, contributing to a welcoming atmosphere.

However, the hotel’s rooms present a mixed experience. While many guests appreciate the clean, fresh and at times spacious rooms with breathtaking mountain views, some encounter issues such as lack of basic facilities, variable cleanliness and signs of wear.

Although the WiFi service faces criticism for being unstable and weak, particularly on higher floors, the parking amenities at Hotel Svaneti receive positive feedback. Guests value the secure, accessible and free parking options with motorcyclists and those undertaking activities like climbing especially benefiting.

The beds also garner mixed reviews. Some guests praise the comfort of the mattresses and the size of the beds, while others cite discomfort due to hard mattresses or issues with broken or damaged beds.

Overall, Hotel Svaneti offers a generally positive experience with its prime location, friendly staff, secure parking and delightful breakfast, although some areas, particularly room amenities and WiFi, could use improvement.
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Family Friendly Hotel
Hotel Svaneti offers modern amenities and stunning views of the mountains. It provides a cozy atmosphere suitable for a family retreat.

Dog Friendly Hotel
Hotel Svaneti in Mestia offers standard hotel services and is pet-friendly, ensuring a pleasant experience for guests and their dogs.

Cheap Hotel
This hotel offers good value for money. It is known for providing essential amenities at an affordable price point.

3-Star Hotel
Hotel Svaneti features an on-site restaurant, free Wi-Fi throughout the property, and free private parking. It also offers a 24-hour front desk, a bar, and a garden.

Hotel Taking Steps Towards Sustainability

Hotel with Parking

Room Types
Standard Double or Twin Room This room features a TV, towels and linens, and a private bathroom with a shower and free toiletries.

Standard Triple Room This room features a TV, towels and linens, and a private bathroom with a shower and free toiletries.

Standard Quadruple Room This room features a TV, towels and linens, and a private bathroom with a shower and free toiletries.

Double Room Offering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as garden views. The unit offers 1 bed.

Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room provides soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.

Budget Twin Room Providing free toiletries, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin room provides soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with cable channels, as well as garden views. The unit offers 2 beds.

Economy Triple Room Offering free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The triple room offers a flat-screen TV with cable channels, soundproof walls, a wardrobe, a safe deposit box as well as garden views. The unit offers 3 beds.

Guest Reviews
7.8
Good
Location
Nestled in the heart of Mestia, Hotel Svaneti boasts an enviable location that continually earns high praise from its guests. Situated on the main road and just a few minutes' walk from key transport stations and bustling restaurants, the hotel offers unparalleled convenience for travelers. This central positioning makes it an ideal base for exploring the town and its surrounding attractions.

Guests frequently highlight the spectacular views from certain rooms, particularly rooms 302 and 303, mirroring the breathtaking mountain vistas that define Svaneti. The proximity to the city center ensures easy access to local amenities, making it a top choice for those seeking both convenience and affordability in their accommodation.

In addition to its prime location, the hotel's placement allows for a seamless end to adventurous treks, such as the popular four-day route from Mestia to Ushguli. A stay at Hotel Svaneti promises not only ease of access to Mestia’s vibrant life but also a comfortable resting spot with outstanding panoramic views.

Breakfast
Hotel Svaneti provides a breakfast experience that has garnered positive feedback from many guests. Most reviews appreciate the excellent and delicious breakfast offerings with several mentioning the varied and substantial options. Guests have enjoyed the Georgian breakfasts in particular, noting their deliciousness and satisfaction with both the quality and variety.

The breakfast is often included in the stay, which adds value, although some guests have opted for additional breakfast options at a reasonable price, which were well-received. While a few comments suggest that the breakfast is just okay or simple, the consensus points towards a consistently good to very good breakfast experience. Specific mentions of breakfast costing 15 or 20 lari per person have also been described as great and excellent values. Overall, guests seem largely satisfied with their breakfast experience, appreciating the convenience, taste and variety offered.

Rooms
Hotel Svaneti's rooms offer a mixed experience for guests. On the positive side, many have praised them for being clean and fresh with some guests noting they are spacious, while others described them as small but adequately equipped. Rooms with mountain views are much appreciated with several guests highlighting the breathtaking vistas from certain rooms. The rooms generally provide essential amenities and some come with added furnishings like sofas, tables and bedside lamps.

However, a few downsides are frequently mentioned. Some rooms lack basic facilities like air conditioners, hair dryers, trash bins and foot towels. Additionally, rooms in the secondary building are noted to be extremely cold. Cleanliness appears to vary with some guests experiencing very clean rooms, while others encountered dirty floors and stained walls. Some rooms also show signs of wear with reports of holes in bed covers. Views are mostly limited to those labeled as mountain view rooms, while others may lack interesting vistas.

Overall, Hotel Svaneti offers a range of room experiences with the best choices being clean rooms with mountain views, despite some variability in facility standards and cleanliness.

Beds
The beds at Hotel Svaneti receive mixed feedback from guests. Some guests find the mattresses comfortable and the beds sizable and cozy with comments highlighting huge and comfortable beds. However, there are also remarks about discomfort, citing issues like hard beds, foldable beds, broken or damaged beds and uncomfortable pillows. Generally, while many guests appreciate the comfort of the mattresses, the experience seems inconsistent with some finding the sleep arrangements less than satisfactory.

Cleanliness
Hotel Svaneti offers a generally positive experience with regard to cleanliness, though opinions do vary. Most guests found the rooms to be very clean and well-maintained with several noting the hotel as a clean place to stay. Accommodations are described as very good, nice and surpassing cleanliness, reflecting a strong effort in housekeeping.

However, some guests pointed out areas needing improvement, such as bathrooms and occasional cleanliness issues in the rooms. There were instances of dirt on floors, stained sheets and comments about cleaning services being average or not performed due to staff shortages. Overall, while the hotel receives commendations for clean rooms and polite cleaning staff, it could benefit from more consistent and thorough cleaning practices to address the occasional lapses mentioned by guests.

Staff
Hotel Svaneti appears to have an exceptional team focused on providing warm and helpful service to guests. Many reviews highlighted the friendly and kind nature of the staff, particularly praising the front desk and reception team for their consistent readiness and attentiveness. The hostess and specific receptionists, such as Tamuna and Latia, were frequently mentioned for their outstanding hospitality and willingness to go above and beyond to assist guests, including complimentary services like washing clothes.

Guests repeatedly described interactions with the staff as pleasant with the receptionists being noted for their politeness and helpfulness. The customer service was described as very good with the front desk team receiving accolades for their friendliness and effectiveness in helping with various needs. Though there were minor mentions of less favorable experiences, the overwhelming sentiment was positive, emphasizing the welcoming and supportive atmosphere created by the personnel at Hotel Svaneti.

Wi-Fi
Hotel Svaneti offers a comfortable stay, but it appears that the WiFi service might not meet expectations. Some guests experienced issues with the internet not working throughout the day, while others found it unstable or weak, particularly on higher floors like the third floor. Secure WiFi access was also a concern with instances of no available network at times. However, there were occasional positive remarks about the WiFi working fine for some guests. Overall, travelers relying heavily on consistent internet connectivity might face some challenges here.

Parking
Hotel Svaneti offers convenient and secure parking options, which guests have found to be a significant advantage. The parking facilities include both a closed gate estate and courtyard parking, ensuring vehicles are safely stored. Motorcyclists particularly appreciated being able to store their motorcycles securely. Additionally, the hotel provides free parking, enhancing its appeal for those traveling by car. The ease of parking and the ability to leave luggage in storage while undertaking activities, such as a three-day climb, have been highlighted by guests. The presence of a yard with tables adds to the convenience and comfort of the stay. Overall, the parking amenities at Hotel Svaneti have received positive feedback for safety, accessibility and cost.


No, Hotel Svaneti doesn't have any pool.

No, a spa isn't available at Hotel Svaneti.

Yes, Hotel Svaneti welcomes dogs.

Yes, parking facilities are available at Hotel Svaneti.

No, Hotel Svaneti doesn't have a gym.

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