NH Venezia Laguna Palace
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNH Venezia Laguna Palace is a strategically located hotel in Mestre, providing an ideal base for visiting Venice. The proximity to public transportation, notably several bus stops offering direct connections to Venice, as well as convenient on-site parking, adds to its appeal. Guests appreciate the quieter surroundings in Mestre, which offer respite from the hustle and bustle of Venice without being too far from essential services, restaurants, supermarkets and a large shopping center.
The hotel's cleanliness, spacious rooms and modern facilities are frequently highlighted. Guests value the contemporary design and the added charm of views from the property, particularly those overlooking the marina. The staff consistently receive praise for their friendliness and helpfulness, contributing positively to the overall experience for both leisure and business travelers.
Breakfast at NH Venezia Laguna Palace has received mixed reviews, though many emphasize the extensive variety and freshness of the offerings with a rich, well-presented buffet catering to different dietary needs including gluten-free options. Guests have also appreciated the cozy and spacious breakfast area, often with scenic views and the attentive staff. Nevertheless, there are criticisms regarding limited options, inconsistent replenishment and high costs.
The dining experience at the hotel's restaurant garners mixed feedback. Guests commend the quality of food, service and the elegant atmosphere, noting the affordable prices compared to other Venice hotels. However, issues with menu variety, availability and occasional service delays have been reported. The variety of nearby dining options also presents alternatives for those seeking different cuisines.
Rooms at the NH Venezia Laguna Palace are large, comfortable and modern with many featuring marina views. Cleanliness and functional amenities are generally praised, although there are mentions of outdated furnishings and occasional odors. While most rooms are well-maintained, some guests have noted lapses in cleanliness.
Cleanliness standards at the hotel show mixed results. Many guests find their accommodations clean and cozy, while others have faced issues with dirty carpets, unclean bathrooms and general maintenance lapses. Ensuring a more consistent standard of hygiene is needed.
The hotel's staff receive high praise for their professionalism, attentiveness and multilingual capabilities, enhancing the guest experience. They are frequently described as helpful and friendly, though some reviews mention slower response times during busy periods.
Wi-Fi connectivity at NH Venezia Laguna Palace is sufficient for most guests, though some experience slow speeds and limited access, particularly during peak times or in certain areas of the hotel. There is room for improvement to meet the expectations of all guests consistently.
The gym facilities, while functional and equipped, are noted as small and sometimes difficult to access, especially during peak hours. Some guests mention maintenance issues, suggesting room for improvement in this area.
Parking options at the hotel are generally well-received. Many guests appreciate the convenience of free and secure underground parking, which is seen as an excellent value. There are minor concerns about the cost and maintenance of the garage.
NH Venezia Laguna Palace proves to be a good option for families, offering spacious and well-designed family rooms with kid-friendly amenities and services. The staff's thoughtful gestures and the overall family-oriented environment make it suitable for families traveling with children.
Lastly, the quality of beds at NH Venezia Laguna Palace stands out with guests frequently praising the large, comfortable and well-maintained beds, contributing significantly to a restful stay.
Categories
The hotel's cleanliness, spacious rooms and modern facilities are frequently highlighted. Guests value the contemporary design and the added charm of views from the property, particularly those overlooking the marina. The staff consistently receive praise for their friendliness and helpfulness, contributing positively to the overall experience for both leisure and business travelers.
Breakfast at NH Venezia Laguna Palace has received mixed reviews, though many emphasize the extensive variety and freshness of the offerings with a rich, well-presented buffet catering to different dietary needs including gluten-free options. Guests have also appreciated the cozy and spacious breakfast area, often with scenic views and the attentive staff. Nevertheless, there are criticisms regarding limited options, inconsistent replenishment and high costs.
The dining experience at the hotel's restaurant garners mixed feedback. Guests commend the quality of food, service and the elegant atmosphere, noting the affordable prices compared to other Venice hotels. However, issues with menu variety, availability and occasional service delays have been reported. The variety of nearby dining options also presents alternatives for those seeking different cuisines.
Rooms at the NH Venezia Laguna Palace are large, comfortable and modern with many featuring marina views. Cleanliness and functional amenities are generally praised, although there are mentions of outdated furnishings and occasional odors. While most rooms are well-maintained, some guests have noted lapses in cleanliness.
Cleanliness standards at the hotel show mixed results. Many guests find their accommodations clean and cozy, while others have faced issues with dirty carpets, unclean bathrooms and general maintenance lapses. Ensuring a more consistent standard of hygiene is needed.
The hotel's staff receive high praise for their professionalism, attentiveness and multilingual capabilities, enhancing the guest experience. They are frequently described as helpful and friendly, though some reviews mention slower response times during busy periods.
Wi-Fi connectivity at NH Venezia Laguna Palace is sufficient for most guests, though some experience slow speeds and limited access, particularly during peak times or in certain areas of the hotel. There is room for improvement to meet the expectations of all guests consistently.
The gym facilities, while functional and equipped, are noted as small and sometimes difficult to access, especially during peak hours. Some guests mention maintenance issues, suggesting room for improvement in this area.
Parking options at the hotel are generally well-received. Many guests appreciate the convenience of free and secure underground parking, which is seen as an excellent value. There are minor concerns about the cost and maintenance of the garage.
NH Venezia Laguna Palace proves to be a good option for families, offering spacious and well-designed family rooms with kid-friendly amenities and services. The staff's thoughtful gestures and the overall family-oriented environment make it suitable for families traveling with children.
Lastly, the quality of beds at NH Venezia Laguna Palace stands out with guests frequently praising the large, comfortable and well-maintained beds, contributing significantly to a restful stay.
Luxury Hotel
This striking, contemporary 4-star hotel features one of the largest glass-covered structures in Europe and faces a marina. It offers spacious Superior rooms and Junior Suites, some with Jacuzzis, along with a futuristic conference center, gym, and an elegant on-site restaurant.
Hotel Taking Steps Towards Sustainability
NH Venezia Laguna Palace holds both ISO 14001 environmental certification and Bioscore level A eco-certification. The hotel actively takes energy from green sources and prioritizes improving energy efficiency, contributing to its claim of having the lowest carbon footprint in Venice.
Dog Friendly Hotel
This hotel is known for being pet-friendly and offers a comfortable stay. It is a 4-star hotel, ensuring a high standard of service and amenities for both guests and their pets.
Business Hotel
Located on the island of Mestre, this hotel has its own conference center with advanced technology and can accommodate up to 700 people. It is accessible by boat from Plaza de San Marcos, 5 minutes from the train station, and 15 minutes from Marco Polo airport.
Hotel with Parking
The hotel offers parking, which is a great advantage for those traveling by car. The hotel's parking facilities provide convenient access to both Venice and the mainland.
Hotel with Gym
The hotel offers a fitness area for guests. Basic equipment is available for a quick workout.
4-Star Hotel
The NH Venezia Laguna Palace is a modern hotel with well-appointed rooms and a range of amenities. It is known for its quality and service. Its modern facilities make it a solid choice.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
About NH Venezia Laguna Palace
License: IT027042A1TKKUNR3Y
Guest Reviews
Location
The hotel’s location in a quieter, more peaceful part of Mestre offers a welcome respite from the hustle and bustle of Venice while still being easily accessible for day trips into the city. Nearby, guests will find various restaurants, supermarkets and even a large shopping center. The surrounding neighborhood may be developing, but it provides essential services and amenities.
Guests appreciate the cleanliness, spacious rooms and modern facilities of the hotel. The Laguna view from the property adds an extra touch of charm. The friendly and helpful staff further enhance the overall stay experience and the hotel's strategic location is perfect for both leisure and business travelers looking to explore Venice without the chaos and higher costs associated with staying in the city center.
Breakfast
Positive mentions also include the friendly and attentive staff who enhance the breakfast experience. The comfortable and spacious breakfast area, sometimes with scenic views of the marina, adds to the pleasant atmosphere. Despite higher costs associated with the breakfast, some guests felt it provided good value for money.
However, not all feedback is glowing. Some guests noted the breakfast was not up to the four-star standards of the hotel, citing limited options and a lack of variety, particularly in vegetables. Issues with the quality of certain items like coffee and pastries were also mentioned. Furthermore, the lack of consistent replenishment and the need for better organization were concerns for some. The breakfast experience was sometimes marred by high costs and the absence of vegan options, leading some guests to feel disappointed.
Overall, while the breakfast at NH Venezia Laguna Palace generally receives high praise for its variety, taste and presentation, improvements could be made to ensure consistency and cater to a broader range of dietary preferences.
Dinner
However, some guests experienced disappointments. A recurring issue was the limited menu variety with a few guests noting it could be more diversified. There were also complaints about the restaurant not being open for dinner on certain evenings and delays in service due to insufficient personnel. Specific incidents included cold food, tough octopus and undercooked dishes, which detracted from the dining experience.
For those seeking alternatives, there are many dining options nearby with great reviews, offering a broader selection of cuisines and reliable quality. Thus, while the NH Venezia Laguna Palace's restaurant has its strengths, guests may want to explore the surrounding area's eateries for more variety and assured dining satisfaction.
Rooms
However, it is important to note some recurring criticisms. Several reviews mention outdated and worn-out furnishings in need of renovation. There are also complaints about unpleasant odors, such as smoke or mustiness, affecting the room experience. Additionally, while many rooms are reported to be clean, there are instances of neglected cleanliness and minor technical issues that detract from the overall quality.
In summary, while the hotel excels in providing spacious, clean and comfortable rooms, potential guests should be aware of occasional lapses in maintenance and the need for updates to some room interiors. The generous room size and modern features generally make for a comfortable stay, complemented by attentive staff and excellent views of the marina.
Beds
Although there are a few remarks about the pillows being too high and some beds being either too soft or too firm, the overwhelming feedback points to a blissful and restful sleep experience. The cleanliness of the beds is consistently noted, further adding to guest satisfaction. Overall, the beds at NH Venezia Laguna Palace are a significant highlight, ensuring a comfortable and plush stay for visitors.
Cleanliness
However, numerous reviews indicate significant inconsistencies in cleanliness standards. Issues such as dirty carpets, unclean corridors, dusty floors and smelly rooms are repeatedly mentioned. The bathrooms, in particular, receive critical feedback for being dirty with complaints about mold, broken tiles and calcified corners. Some guests noted cobwebs, unclean windows and inadequate dusting.
Overall, while some visitors found their rooms exceptionally clean and the facilities well-kept, others encountered disappointing hygiene standards. There's a clear need for more consistent and thorough cleaning practices to meet the expectations set by the better reviews.
Staff
The multilingual capabilities of the staff are another positive aspect that numerous guests appreciated, ensuring effective communication, regardless of the language. Many visitors also remarked on the helpfulness and pleasant demeanor of the cleaning and waitstaff, enhancing the overall experience at the hotel.
Despite a few mentions of slower response times and occasional understaffing, particularly at reception, the general consensus underscores a highly helpful and professional staff that often goes above and beyond to ensure guests’ comfort. The warmth and approachability of the team contribute significantly to the positive impressions left by the guests, making the NH Venezia Laguna Palace a favored choice for many travelers.
Wi-Fi
A few highlighted issues specific to Building B where the Wi-Fi was not functioning properly or sometimes not available at all, which falls below the expected standards for an NH hotel. Some reported the signal being weak or disconnecting frequently with instances where the Wi-Fi only worked in the reception area or struggled on specific floors, like the 5th. There were also complaints about the necessity often to pay to upgrade the limited access.
Despite these issues, there were mentions of free internet access and some guests found the internet connection to be fast and reliable in certain parts of the hotel. Overall, while the NH Venezia Laguna Palace provides essential wifi services, there is significant room for improvement to meet guest expectations consistently.
Gym
Parking
Additionally, the hotel provides a secure underground parking garage, which guests find both convenient and affordable. Covered parking directly connected to the hotel via elevators is particularly praised for its ease of access and protection from the elements. Some guests note the parking as being good value for money and commend the availability of both free and paid options.
However, there are a few reviews mentioning that paid parking can be expensive and that the garage could be better maintained and clearer in its signage. Private parking that lacks surveillance was also mentioned, although these aspects are a minor concern compared to the abundance of positive comments about the overall parking experience.
In summary, NH Venezia Laguna Palace offers a variety of parking solutions that most visitors find convenient and satisfactory, supporting a stress-free stay for those traveling by car.
Family
The hotel has created a welcoming environment for children, offering kids-friendly meals and facilities that cater to younger guests. The staff is also praised for their thoughtful gestures, such as inviting children to break an Easter egg, adding a special touch to their stay.
Moreover, the family rooms are well-designed with comforts that make them feel homey. Cleanliness is a consistent plus with spacious bathrooms adding to the overall pleasant experience. The hotel's check-in and check-out processes are smooth, further enhancing the convenience for families.
Additional benefits include a convenient on-site garage and good value for money, making the NH Venezia Laguna Palace both a practical and cost-effective choice. The location is also considered favorable for those traveling with young children, underscoring the hotel's suitability for a family-friendly stay in Venice.
4 Star
However, several reviews indicate that the hotel may fall short of its four-star expectations. Some guests expressed that while the hotel appears deserving of its rating at first glance, closer inspection reveals room amenities and maintenance that fall below four-star standards. Complaints included outdated facilities, non-functional thermostats and the absence of expected items like shower slippers. The breakfast, although described as good by some, did not meet the quality anticipated from a four-star hotel for many others.
The hotel is situated a bit far from central attractions, which might be a consideration for some travelers. While service levels were mostly seen as appropriate for a four-star hotel, many believe that NH Venezia Laguna Palace should enhance its offerings to align more closely with the expectations of discerning guests. Despite these shortcomings, some guests stated it was one of the best hotels they had stayed at in Italy, indicating that experiences can vary significantly among visitors.
Business
The conference facilities at NH Venezia Laguna Palace are noteworthy with well-organized and clean rooms that provide ample space for meetings and events. While some smaller rooms have limited seating, the overall setup supports effective business operations. The presence of a business center further enhances its appeal for professional use.
Conveniently located near offices and factories, the hotel simplifies logistics for those conducting business in the area. Additional amenities such as onsite parking contribute to the convenience of staying here. Despite a few areas needing improvement, like the check-in and check-out processes, the hotel remains a reliable option for business stays.
Overall, the establishment's strategic location, coupled with its well-appointed facilities and services geared towards business needs, makes NH Venezia Laguna Palace a solid choice for business travelers visiting Venice.
Accessible
Romantic
Dog Friendly
No, NH Venezia Laguna Palace doesn't have any pool.
No, a spa isn't available at NH Venezia Laguna Palace.
Yes, NH Venezia Laguna Palace welcomes dogs.
Yes, parking facilities are available at NH Venezia Laguna Palace.
Yes, NH Venezia Laguna Palace has a gym.
Location Show Map
More Options
