Hotel Lucerna Mexicali
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Lucerna Mexicali emerges as a highly recommended destination for travelers, highlighted predominantly by its central and convenient location. Nestled in a bustling yet secure area, the hotel grants easy access to local attractions and dining options, making it an attractive choice for both leisure and business visitors. The well-maintained property boasts spacious, clean rooms and excellent service, contributing to a comfortable stay with a welcoming atmosphere.
Guests frequently commend the hotel’s dining experiences, with breakfast receiving notable praise for its varied and appetizing buffet selections. The Mexican and Italian restaurants offer flavorful dishes, enhancing the overall dining satisfaction, despite some menu limitations and occasional pricing concerns. Exceptional dining is highlighted by accommodating staff, adding flexibility and attentiveness to the experience.
The comfort of the rooms is enhanced by generous amenities, cozy beds, and ample lighting, though minor maintenance issues occasionally arise. Nevertheless, cleanliness remains a strong point, with guests particularly appreciating the hotel's immaculate standards across rooms and common areas.
Hotel Lucerna Mexicali's staff consistently earns high marks for their friendly, helpful, and professional nature, greatly enriching guest experiences. Their problem-solving skills and attentiveness foster an inviting atmosphere, ensuring guests feel cared for from arrival to departure. Special mention is given to the bellboy service, exemplifying the staff's commitment to guest satisfaction.
The visually appealing pool area provides a relaxing retreat, especially appreciated during hot days. It is well-maintained, offering convenient amenities, although minor cleanliness issues and closures occasionally detract from the experience. The hotel's parking facilities, while generally positive, could benefit from improvements in communication and cleanliness along access paths.
Overall, the combination of excellent location, commendable service, comfortable accommodations, and diverse dining options makes Hotel Lucerna Mexicali a preferred choice for travelers seeking a relaxing and enjoyable stay in Mexicali.
Categories
Guests frequently commend the hotel’s dining experiences, with breakfast receiving notable praise for its varied and appetizing buffet selections. The Mexican and Italian restaurants offer flavorful dishes, enhancing the overall dining satisfaction, despite some menu limitations and occasional pricing concerns. Exceptional dining is highlighted by accommodating staff, adding flexibility and attentiveness to the experience.
The comfort of the rooms is enhanced by generous amenities, cozy beds, and ample lighting, though minor maintenance issues occasionally arise. Nevertheless, cleanliness remains a strong point, with guests particularly appreciating the hotel's immaculate standards across rooms and common areas.
Hotel Lucerna Mexicali's staff consistently earns high marks for their friendly, helpful, and professional nature, greatly enriching guest experiences. Their problem-solving skills and attentiveness foster an inviting atmosphere, ensuring guests feel cared for from arrival to departure. Special mention is given to the bellboy service, exemplifying the staff's commitment to guest satisfaction.
The visually appealing pool area provides a relaxing retreat, especially appreciated during hot days. It is well-maintained, offering convenient amenities, although minor cleanliness issues and closures occasionally detract from the experience. The hotel's parking facilities, while generally positive, could benefit from improvements in communication and cleanliness along access paths.
Overall, the combination of excellent location, commendable service, comfortable accommodations, and diverse dining options makes Hotel Lucerna Mexicali a preferred choice for travelers seeking a relaxing and enjoyable stay in Mexicali.
Hotel with Swimming Pool
This hotel features two outdoor pools and a modern gym. The property is beautiful and clean. It also has relaxing pool areas.
Outdoor Pool
Business Hotel
Features business facilities, including meeting rooms, conference spaces, and internet access. Its location in Mexicali provides easy access to business and government offices.
Hotel with Parking
This hotel offers both free parking and valet parking options for guests. It is a 4-star hotel located near the city center.
Accessible Hotel
Hotel Lucerna Mexicali is wheelchair accessible and offers facilities for disabled guests. Accessible rooms and common areas are available, and the hotel is equipped with elevators.
Hotel with Outdoor Pool
The hotel offers a well-maintained outdoor pool and a terrace/patio for guests to enjoy the Mexicali weather. The pool area is noted to be very good by guests.
Luxury Hotel
Hotel with Gym
5-Star Hotel
Guest Reviews
Hotel Lucerna Mexicali stands out with a central and convenient location that draws guests who appreciate its proximity to numerous spots within the city. The hotel is well-placed for those with specific activities or work in Mexicali, providing easy access to nearby attractions and amenities. It's situated in a bustling yet safe area, where guests can enjoy walking around with several dining options available nearby. The property is not only beautifully maintained but also offers spacious and clean rooms, contributing to a comfortable stay. Guests often highlight the excellent service from the friendly staff, making the check-in experience smooth and welcoming. Additionally, the hotel's pool area and the amenities provided are highly regarded, adding to its appeal as a venue for family trips or relaxation. Overall, the combination of a prime location, solid facilities, and reasonable pricing makes Hotel Lucerna a recommended choice for travelers visiting Mexicali.
Hotel Lucerna Mexicali offers a breakfast experience that generally receives positive feedback from its guests. Many visitors praise the breakfast for being very good, highlighting both the menu options and the buffet selections. The buffet is particularly noted for its diverse array of items that appeal to various tastes, with some guests describing it as excellent and highly recommended. The Sunday brunch receives favorable commentary, further enhancing the hotel's breakfast reputation, alongside the enjoyment of the on-site bars.
However, not all experiences are flawless, as a few guests encountered issues with availability and taste in certain buffet dishes. There are mentions of a mix-up regarding whether breakfast was included with the stay, leading to some dissatisfaction. Despite these occasional shortcomings, the combination of good coffee, fruit, and the overall dining experience contributes to a generally enjoyable morning meal at the hotel. Whether dining at Los Portales or enjoying the Mexican breakfast by the pool, guests are likely to find something satisfying to start their day in Mexicali.
Hotel Lucerna Mexicali offers a diverse dining experience with a variety of in-house restaurants praised for their delectable cuisine. Guests highlight the excellent and flavorful dishes at the Mexican and Italian restaurants, with some describing their dinners as particularly delightful experiences. While there is mention of limited vegan options on the menu, accommodating staff were able to create suitable vegan meals, demonstrating the flexibility and attentiveness of the service. Overall, the food quality receives strong acclaim despite some inconsistent service and pricing concerns. The serene and accessible hotel environment, combined with friendly and attentive staff, enhances the dining experience, making it a worthwhile visit for guests looking for diverse and tasty options.
Hotel Lucerna Mexicali offers a comfortable and inviting atmosphere for guests seeking a pleasant stay. The rooms are spacious, boasting large beds, nice big televisions, and excellent lighting. Many guests appreciate the ample amenities and find the beds particularly comfortable, even after a long journey. The cleanliness of the rooms is frequently highlighted, with guests praising both the hygiene standards and the friendly, accommodating staff who contribute significantly to the positive experience.
Despite these strong points, some minor issues with room maintenance and certain outdated aspects of the property have been noted. A few rooms show signs of wear, with occasional complaints about slow-draining sinks, small and deteriorated bathrooms, or minor odors. However, the overall atmosphere is enhanced by the range of facilities, including two swimming pools and a selection of dining options, which guests thoroughly enjoy. These include a well-received brunch, although it is charged separately, and the delightful piano bar offering a relaxing setting for a glass of wine.
Overall, while some maintenance improvements could enhance the experience, the hotel's comfort, cleanliness, and excellent customer service create a mostly positive impression for guests visiting Mexicali.
Hotel Lucerna Mexicali frequently receives praise for the exceptional comfort of its beds and pillows. Guests repeatedly mention the beds as being very comfortable, providing the perfect end to a long day, whether for travelers arriving after lengthy journeys or those simply looking to rest and recharge. The rooms themselves are also noted for their cleanliness and modern design, complementing the cozy sleeping arrangements. Although there is a rare mention of a bed being slightly uncomfortable, the overwhelming consensus is that the quality of the mattresses contributes significantly to a restful night's sleep. Overall, the combination of plush pillows and firm mattresses ensures guests leave well-rested and satisfied.
Hotel Lucerna Mexicali receives praise for its cleanliness, with many guests noting the immaculate state of rooms and common areas. The property’s facilities are consistently described as spotless, and guests feel comfortable walking around without shoes. The staff's commitment to maintaining a clean environment is evident, providing visitors with well-kept and comfortable accommodations. The hotel's facilities, such as the lobby and spacious rooms, are particularly appreciated for their cleanliness. Guests also enjoy the quality service and excellent food offered in the hotel’s restaurants. While some aspects, like aging bathrooms and occasional issues with specific amenities, suggest room for improvement, overall, Hotel Lucerna Mexicali stands out for its cleanliness and reliable housekeeping service.
Hotel Lucerna Mexicali stands out for its remarkable staff, who consistently receive high praise from guests. The hotel team is frequently described as friendly, helpful, and attentive, ensuring that guests feel welcomed and well-cared for from the moment they arrive. Whether at the reception, pool, bars, or restaurants, the staff’s professionalism and courteous nature leave a lasting impression, contributing substantially to the hotel’s inviting atmosphere.
Guests often highlight the staff’s swift problem-solving skills and resourcefulness, which enhance the overall experience. Many guests report that the staff are accessible and readily available to assist with any needs, providing excellent customer service that exceeds expectations. The bellboy service, particularly the assistance from Hugo, receives special mention for going above and beyond, demonstrating the level of commitment to guest satisfaction.
While there are occasional instances of less-than-professional experiences at the reception, these are far outweighed by the positive interactions throughout the hotel. The staff, who mostly speak English, are praised for their ability to make guests feel comfortable, as though they are part of a family. Their kindness, respectfulness, and professionalism ensure that guests leave with fond memories and a desire to return. The welcoming nature of the staff, combined with the beautiful hotel facilities, makes Hotel Lucerna Mexicali a highly recommended destination for travelers seeking exceptional hospitality.
Hotel Lucerna Mexicali boasts an aesthetically pleasing pool area that guests appreciate for its refreshing atmosphere, especially on hot days. Visitors often enjoy the pool's view, adding to the overall visual appeal of the property. The pool is well-maintained, with clean facilities and surrounding areas that provide a pleasant environment for relaxation. Many guests highlight the convenience of poolside amenities, such as the proximity of parking to the rooms and the availability of a service bar. While there have been occasional reports of cleanliness issues and closures, the general consensus leans towards positive experiences with the pool, making it a favorable feature of the hotel for those looking to unwind during their stay.
Hotel Lucerna Mexicali offers a convenient location and ample parking space for its guests. Although the parking lot isn't gated, security measures are in place, and guests can feel assured by the presence of courteous and reliable security personnel. While the parking situation is generally positive, some guests have noted minor drawbacks, such as the absence of valet service and a lack of communication regarding parking availability during events. Additionally, the trek to some parking spots can be lengthy, and the cleanliness of the path leading to the parking area has room for improvement. Despite these concerns, the helpful staff goes the extra mile to assist guests whenever needed, ensuring a generally satisfactory parking experience.
Location Show Map
Location
Breakfast
However, not all experiences are flawless, as a few guests encountered issues with availability and taste in certain buffet dishes. There are mentions of a mix-up regarding whether breakfast was included with the stay, leading to some dissatisfaction. Despite these occasional shortcomings, the combination of good coffee, fruit, and the overall dining experience contributes to a generally enjoyable morning meal at the hotel. Whether dining at Los Portales or enjoying the Mexican breakfast by the pool, guests are likely to find something satisfying to start their day in Mexicali.
Dinner
Rooms
Despite these strong points, some minor issues with room maintenance and certain outdated aspects of the property have been noted. A few rooms show signs of wear, with occasional complaints about slow-draining sinks, small and deteriorated bathrooms, or minor odors. However, the overall atmosphere is enhanced by the range of facilities, including two swimming pools and a selection of dining options, which guests thoroughly enjoy. These include a well-received brunch, although it is charged separately, and the delightful piano bar offering a relaxing setting for a glass of wine.
Overall, while some maintenance improvements could enhance the experience, the hotel's comfort, cleanliness, and excellent customer service create a mostly positive impression for guests visiting Mexicali.
Beds
Cleanliness
Staff
Guests often highlight the staff’s swift problem-solving skills and resourcefulness, which enhance the overall experience. Many guests report that the staff are accessible and readily available to assist with any needs, providing excellent customer service that exceeds expectations. The bellboy service, particularly the assistance from Hugo, receives special mention for going above and beyond, demonstrating the level of commitment to guest satisfaction.
While there are occasional instances of less-than-professional experiences at the reception, these are far outweighed by the positive interactions throughout the hotel. The staff, who mostly speak English, are praised for their ability to make guests feel comfortable, as though they are part of a family. Their kindness, respectfulness, and professionalism ensure that guests leave with fond memories and a desire to return. The welcoming nature of the staff, combined with the beautiful hotel facilities, makes Hotel Lucerna Mexicali a highly recommended destination for travelers seeking exceptional hospitality.
Pool
Parking
Yes, Hotel Lucerna Mexicali has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Lucerna Mexicali.
No, Hotel Lucerna Mexicali doesn't allow dogs.
Yes, parking facilities are available at Hotel Lucerna Mexicali.
Yes, Hotel Lucerna Mexicali has a gym.
Location Show Map
More Options
