Real Inn Mexicali
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Summary of reviewsReal Inn Mexicali enjoys commendable reviews, notably for its central location which is convenient for accessing local attractions, dining and shopping areas, as well as being close to the border, making it ideal for international visitors. This, coupled with its proximity to the Civic Center, makes it a favored choice for both tourists and business travelers. The hotel is appreciated for spacious, well-equipped rooms, a welcoming atmosphere and well-maintained amenities like the pool and gym. Additionally, the friendly, attentive staff contributes significantly to positive guest experiences.
The breakfast experience tends to receive positive remarks for its variety, quality and pleasing service, although some guests have found it occasionally lacking. Dinner services also receive mixed reviews; the food is often praised for being delicious and well-presented with the staff's service generally enhancing the dining experience despite some minor issues.
While rooms are largely appreciated for their comfort, spaciousness and modern touches, there are notable complaints regarding maintenance issues, cleanliness inconsistencies and the outdated condition of furnishings. Positive interactions with the staff are a common theme, praised for their friendliness and helpfulness across various departments, though there are isolated reports of slow service and inattentiveness.
The gym and pool facilities are generally well-received, though the pool's cleanliness and maintenance sometimes fall short. Parking facilities are secure and ample, though there are occasional concerns about cleanliness and navigation difficulties. Beds are mostly regarded as comfortable, but the pillows receive mixed feedback with some guests finding them uncomfortable.
The WiFi experience could improve, as many guests report slow speeds and connection issues. For business travelers, the hotel offers adequate amenities and a convenient location, though additional in-room amenities like coffee machines would enhance the experience.
Despite some areas requiring updates and improvements, Real Inn Mexicali remains a solid choice for many due to its advantageous location, attentive staff and overall good value for the price.
Categories
The breakfast experience tends to receive positive remarks for its variety, quality and pleasing service, although some guests have found it occasionally lacking. Dinner services also receive mixed reviews; the food is often praised for being delicious and well-presented with the staff's service generally enhancing the dining experience despite some minor issues.
While rooms are largely appreciated for their comfort, spaciousness and modern touches, there are notable complaints regarding maintenance issues, cleanliness inconsistencies and the outdated condition of furnishings. Positive interactions with the staff are a common theme, praised for their friendliness and helpfulness across various departments, though there are isolated reports of slow service and inattentiveness.
The gym and pool facilities are generally well-received, though the pool's cleanliness and maintenance sometimes fall short. Parking facilities are secure and ample, though there are occasional concerns about cleanliness and navigation difficulties. Beds are mostly regarded as comfortable, but the pillows receive mixed feedback with some guests finding them uncomfortable.
The WiFi experience could improve, as many guests report slow speeds and connection issues. For business travelers, the hotel offers adequate amenities and a convenient location, though additional in-room amenities like coffee machines would enhance the experience.
Despite some areas requiring updates and improvements, Real Inn Mexicali remains a solid choice for many due to its advantageous location, attentive staff and overall good value for the price.
Hotel with Swimming Pool
This hotel features an outdoor pool. It also has a complimentary breakfast and clean swimming pool. It is located only 5 minutes' walk from the Mexicali Train Station.
Heated Pool Outdoor Pool
Business Hotel
Offers business services, meeting rooms, and audio-visual equipment rental. Its location in Mexicali's Centro Civico is convenient for business-related activities.
Hotel with Parking
This hotel is known for its parking facilities and receives excellent reviews.
Accessible Hotel
Real Inn Mexicali provides accessible parking and elevators for guest convenience. While specific room details are less comprehensive, the presence of these features enhances accessibility.
Hotel with Gym
Real Inn Mexicali has a gym, which allows guests to keep up with their workouts. It is a reliable hotel chain with fitness amenities.
Hotel with Outdoor Pool
This hotel features an outdoor pool with sun loungers. It provides a relaxing environment and is conveniently located near the Mexicali Train Station.
Hotel with Heated Pool
Likely offers a heated pool (based on similar hotels in the chain). Located in Mexicali's Centro Civico, providing easy access to government offices and cultural attractions.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
5-Star Hotel
Guest Reviews
Real Inn Mexicali receives consistent praise for its central and convenient location. Guests appreciate its proximity to key areas of interest, making it easy to access desirable spots for eating, shopping and sightseeing around the city. Many reviewers noted that the hotel is situated near crowded places and vital amenities like supermarkets and food chains, enhancing its appeal for tourists and business travelers alike.
The central location also facilitates easy travel from the border, an added convenience for international visitors. It’s frequently mentioned that the hotel's setting is perfect for attending local events and conducting business with the Civic Center nearby. The spacious rooms and pleasant facilities, including the pool and gym, complement the advantageous location, enhancing the overall guest experience.
Visitors also highlighted the friendly and helpful staff, cleanliness and the availability of a variety of breakfast options, further adding to the hotel's appeal. The private parking, well-kept property and reasonable price also contribute to making Real Inn Mexicali a favorable choice for many guests.
Real Inn Mexicali offers a breakfast experience that has garnered a range of opinions from its guests. Many have praised the complimentary breakfast for being delicious and highlighted the buffet's variety and quality. A significant number of reviews label the breakfast as excellent and very good, often noting the inclusion of a varied spread that is both appetizing and substantial. The service during breakfast hours is frequently commended for its friendliness, contributing to an overall pleasant dining experience.
However, some guests found the breakfast to be lacking. Complaints include the buffet being too expensive, the food occasionally being dry and the spread sometimes not meeting expectations in terms of variety and freshness. Issues were also reported with reservations not including breakfast despite confirmation, leading to unexpected charges.
Despite these mixed reviews, the breakfast at Real Inn Mexicali remains a standout feature for many guests, appreciated for its convenience, range of options and the comfort it adds to their stay. The overall consensus suggests that while there is room for improvement, the morning meal experience at this hotel often meets, if not exceeds, guests' expectations.
Real Inn Mexicali offers a mixed dining experience with feedback highlighting both positive and negative aspects. Guests frequently praise the restaurant for being tasty, clean and featuring excellent food with some noting the meals as delicious, varied and satisfying. The restaurant's service also receives commendations with mentions of attentive and kind staff contributing positively to the overall experience. Bartender Daniel, in particular, is noted for his exceptional lime margaritas and attentive service.
However, certain reviews point out areas needing improvement. There have been complaints about the lack of air conditioning in the dining area and missing toilet paper in the women's restroom. The food quality has drawn diverse opinions; some guests found it bland and the buffet lacking variety, while others enjoyed the flavors and presentation. The bar closing early also disappointed some patrons.
Despite these critiques, the ambiance and service at Real Inn Mexicali's dining facilities showcase room for positive experiences. With some improvements, particularly in food variety and minor amenities, the hotel could enhance its guests' dining experiences further.
Real Inn Mexicali offers rooms that are generally spacious and comfortable with many guests noting the cleanliness and modern touches. Many rooms are well-equipped, featuring comfortable beds, good lighting and excellent air conditioning. Guests appreciated the amenities like microwaves and refrigerators in some rooms and the hotel maintains a relaxed and serene atmosphere with a reasonable price for the value offered.
However, several guests also reported a number of issues. Maintenance appears to be a recurring problem with complaints of faulty lights, broken furniture and air conditioning malfunctions. The cleanliness of the rooms varied significantly with some guests encountering unclean conditions, unpleasant odors and even pests. The furniture and carpets were often described as old and worn out, creating an overall impression of a hotel in need of significant updates and renovations.
While the hotel staff were generally helpful and friendly, check-in times could be excessively long and basic amenities were sometimes missing. Certain rooms had issues such as missing fridges, microwaves and even basic items like towels and hairdryers.
Overall, Real Inn Mexicali provides a mixed experience with some aspects meeting comfortable and modern standards, while others require serious improvement to address maintenance and cleanliness issues. The hotel holds great potential but needs focused effort on upgrades and consistent room care to enhance the guest experience.
Real Inn Mexicali garners mixed feedback regarding its beds and pillows. Many guests find the beds to be very comfortable with phrases like "very comfortable bed," "the bed is very comfortable," and "king bed was very comfortable" being common positives. The spaciousness of the beds also adds to the comfort for some, as noted by phrases like "the bed is very spacious" and "a very big and comfortable bed."
However, the pillows receive less favorable comments. They are often described as "hard," "felt old," and "so uncomfortable and hard that I couldn't sleep with them." This inconsistency in bedding comfort leads to some dissatisfaction with several reviews mentioning the need for new mattresses and updating the bedding. Issues such as "old bed," "uncomfortable pillows," and "mattresses need change" appear frequently.
While there are remarks about the beds being kind of hard or even broken, the positive feedback about bed comfort does shine through, suggesting that experiences can vary depending on the room or individual preferences. Despite some shortcomings, the positive notes on bed comfort and room size hint at potential for an enjoyable stay if these bedding issues can be addressed.
Located in the vibrant city of Mexicali, Real Inn Mexicali receives mixed reviews when it comes to cleanliness. Some guests have found the rooms to be clean, comfortable and well-maintained, citing clean and quiet rooms, the spotlessness of the swimming pool and the cleanliness and good condition of the beds as positive features. However, there are mentions of noticeable dust, old and visibly dirty carpets, stained and unmaintained bathrooms and rooms with unpleasant odors.
While the hotel appears to have areas that are thoroughly cleaned, there are recurring complaints about outdated facilities and insufficient cleaning standards. Some have found trash from previous guests, dirty bedspreads and sheets and bathrooms that needed more thorough cleaning. The exterior areas, such as the parking lot and basement, are also noted for their lack of cleanliness.
In summary, although Real Inn Mexicali has its strong points in terms of comfort and clean spots, attention to detail in cleaning and maintenance is inconsistent. The hotel could benefit substantially from improving the upkeep of its facilities to meet guests' expectations consistently.
Real Inn Mexicali boasts a consistently praised staff noted for their friendliness and attentiveness. Numerous reviews highlight the welcoming nature of the team, describing them as helpful, kind and hardworking. Guests frequently mention positive interactions with front desk staff and superb service from the bar and restaurant employees. Housekeeping and room service are also commended for their promptness and efficiency, contributing to a pleasant stay.
However, not all feedback is glowing. Some guests faced issues with slow reception processes, inattention to complaints and occasional rudeness from specific staff members. These negative experiences seem to be exceptions rather than the norm, as many reviews still emphasize excellent customer service and professional behavior.
Overall, Real Inn Mexicali's staff generally leaves a positive impression on guests, providing friendly and attentive service across various touchpoints within the hotel, even if there are sporadic lapses in service quality.
Guests at Real Inn Mexicali have expressed mixed experiences with the hotel's WiFi. Positive comments mentioned instances of good internet, but many reviews highlighted issues such as slow speeds and an unstable connection. Some guests reported constant problems and bad reception, while others noted particular issues with room-specific credentials affecting their ability to connect. Although there were a few mentions of satisfactory WiFi, the overall sentiment suggests that the internet service could benefit from improvements.
The gym at Real Inn Mexicali receives mixed feedback from guests. Many highlight the facility as pleasant, clean and comfortable with some describing it as being in excellent condition. Guests generally find the gym to be decent and satisfactory, though a few have noted that the space can be somewhat small. There are occasional mentions of issues like non-functional equipment and cleanliness, but overall, the gym is often paired positively with the hotel's appealing pool area.
The pool at Real Inn Mexicali has received mixed feedback from guests. Many appreciate its spacious size and cleanliness, describing it as beautiful, excellent and very pleasant, making it a notable feature of the hotel's amenities. The outdoor pool, in particular, is commended for being large and inviting. Guests have enjoyed spending time there, finding it well-suited for families and a good place for relaxation.
However, there are recurring reports of maintenance issues. There have been instances of the pool being dirty or neglected with some guests mentioning peeling surfaces, filter problems and excess chlorine. Some comments highlight the lack of available towels, broken umbrellas and early closing hours as drawbacks. The area surrounding the pool is noted by some guests to be in need of renovation with aspects such as the gardens and overall pool area appearing neglected.
Despite these issues, the pool remains a significant, appreciated feature for many visitors to the Real Inn Mexicali, particularly for those prioritizing size and cleanliness.
Real Inn Mexicali offers various parking options, including free parking in the basement and plenty of spaces available, making it convenient for guests. Many have noted that the parking is secure with custodians regularly patrolling the area. Despite the ample parking and overall good impressions, some areas need improvement. Guests have mentioned issues such as trash in the parking lot, potholes and confusing signage. While the parking facilities themselves are fundamentally sound, there are concerns about cleanliness and maintenance. Additionally, the parking can be a bit challenging to navigate with some guests experiencing difficulties in finding clearly marked spots, especially around the pool area. On arrival, the parking situation tends to be satisfactory and guests appreciate the security presence, contributing to a sense of safety and reliability.
Real Inn Mexicali offers a mixed experience for its guests. Many visitors praise the hotel's excellent customer service, commendable security protocols and strict cleanliness standards. The pleasant combination of location, service and food also receives positive mentions. Guests feel secure and appreciate the hotel’s attention to detail with several recommending it based on these strengths.
However, some reviews indicate that the hotel doesn't quite live up to a five-star standard with comments noting the dated appearance of the rooms and facilities. Despite areas that suggest a possible neglect, the price is considered good value by some. Thus, while Real Inn Mexicali has its strengths, aspects of the hotel’s interior could benefit from modernization.
Real Inn Mexicali offers excellent facilities for business travelers, featuring a great business center and a dedicated desk in rooms for work purposes. The hotel's central location makes it particularly convenient, being close to administrative areas and key attractions in Mexicali. High-speed internet access supports productivity and the conference amenities add significant value. The hotel adheres to important security protocols for businesses. Although some guests found the stay expensive and noted a minor inconvenience with room readiness, the overall experience is deemed very good for business purposes. Guests also suggested adding coffee machines to enhance the experience.
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Location
The central location also facilitates easy travel from the border, an added convenience for international visitors. It’s frequently mentioned that the hotel's setting is perfect for attending local events and conducting business with the Civic Center nearby. The spacious rooms and pleasant facilities, including the pool and gym, complement the advantageous location, enhancing the overall guest experience.
Visitors also highlighted the friendly and helpful staff, cleanliness and the availability of a variety of breakfast options, further adding to the hotel's appeal. The private parking, well-kept property and reasonable price also contribute to making Real Inn Mexicali a favorable choice for many guests.
Breakfast
However, some guests found the breakfast to be lacking. Complaints include the buffet being too expensive, the food occasionally being dry and the spread sometimes not meeting expectations in terms of variety and freshness. Issues were also reported with reservations not including breakfast despite confirmation, leading to unexpected charges.
Despite these mixed reviews, the breakfast at Real Inn Mexicali remains a standout feature for many guests, appreciated for its convenience, range of options and the comfort it adds to their stay. The overall consensus suggests that while there is room for improvement, the morning meal experience at this hotel often meets, if not exceeds, guests' expectations.
Dinner
However, certain reviews point out areas needing improvement. There have been complaints about the lack of air conditioning in the dining area and missing toilet paper in the women's restroom. The food quality has drawn diverse opinions; some guests found it bland and the buffet lacking variety, while others enjoyed the flavors and presentation. The bar closing early also disappointed some patrons.
Despite these critiques, the ambiance and service at Real Inn Mexicali's dining facilities showcase room for positive experiences. With some improvements, particularly in food variety and minor amenities, the hotel could enhance its guests' dining experiences further.
Rooms
However, several guests also reported a number of issues. Maintenance appears to be a recurring problem with complaints of faulty lights, broken furniture and air conditioning malfunctions. The cleanliness of the rooms varied significantly with some guests encountering unclean conditions, unpleasant odors and even pests. The furniture and carpets were often described as old and worn out, creating an overall impression of a hotel in need of significant updates and renovations.
While the hotel staff were generally helpful and friendly, check-in times could be excessively long and basic amenities were sometimes missing. Certain rooms had issues such as missing fridges, microwaves and even basic items like towels and hairdryers.
Overall, Real Inn Mexicali provides a mixed experience with some aspects meeting comfortable and modern standards, while others require serious improvement to address maintenance and cleanliness issues. The hotel holds great potential but needs focused effort on upgrades and consistent room care to enhance the guest experience.
Beds
However, the pillows receive less favorable comments. They are often described as "hard," "felt old," and "so uncomfortable and hard that I couldn't sleep with them." This inconsistency in bedding comfort leads to some dissatisfaction with several reviews mentioning the need for new mattresses and updating the bedding. Issues such as "old bed," "uncomfortable pillows," and "mattresses need change" appear frequently.
While there are remarks about the beds being kind of hard or even broken, the positive feedback about bed comfort does shine through, suggesting that experiences can vary depending on the room or individual preferences. Despite some shortcomings, the positive notes on bed comfort and room size hint at potential for an enjoyable stay if these bedding issues can be addressed.
Cleanliness
While the hotel appears to have areas that are thoroughly cleaned, there are recurring complaints about outdated facilities and insufficient cleaning standards. Some have found trash from previous guests, dirty bedspreads and sheets and bathrooms that needed more thorough cleaning. The exterior areas, such as the parking lot and basement, are also noted for their lack of cleanliness.
In summary, although Real Inn Mexicali has its strong points in terms of comfort and clean spots, attention to detail in cleaning and maintenance is inconsistent. The hotel could benefit substantially from improving the upkeep of its facilities to meet guests' expectations consistently.
Staff
However, not all feedback is glowing. Some guests faced issues with slow reception processes, inattention to complaints and occasional rudeness from specific staff members. These negative experiences seem to be exceptions rather than the norm, as many reviews still emphasize excellent customer service and professional behavior.
Overall, Real Inn Mexicali's staff generally leaves a positive impression on guests, providing friendly and attentive service across various touchpoints within the hotel, even if there are sporadic lapses in service quality.
Wi-Fi
Gym
Pool
However, there are recurring reports of maintenance issues. There have been instances of the pool being dirty or neglected with some guests mentioning peeling surfaces, filter problems and excess chlorine. Some comments highlight the lack of available towels, broken umbrellas and early closing hours as drawbacks. The area surrounding the pool is noted by some guests to be in need of renovation with aspects such as the gardens and overall pool area appearing neglected.
Despite these issues, the pool remains a significant, appreciated feature for many visitors to the Real Inn Mexicali, particularly for those prioritizing size and cleanliness.
Parking
5 Star
However, some reviews indicate that the hotel doesn't quite live up to a five-star standard with comments noting the dated appearance of the rooms and facilities. Despite areas that suggest a possible neglect, the price is considered good value by some. Thus, while Real Inn Mexicali has its strengths, aspects of the hotel’s interior could benefit from modernization.
Business
Yes, Real Inn Mexicali has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Real Inn Mexicali.
No, Real Inn Mexicali doesn't allow dogs.
Yes, parking facilities are available at Real Inn Mexicali.
Yes, Real Inn Mexicali has a gym.
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