Hotel Mandarin Carton
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Summary of reviewsHotel Mandarin Carton is well-regarded among guests for its strategic location on Gustavo Baz Avenue, offering convenient access to key attractions and amenities. Visitors appreciate the cleanliness and spaciousness of the rooms, which are well-maintained and equipped with all necessary amenities. The hotel's price-quality ratio is also frequently praised, providing an affordable stay without compromising on service quality. Additionally, the large size of the facility and available parking add to its convenience.
Breakfast at the hotel garners mixed reviews; while many guests enjoy the variety and freshness of the buffet, others are disappointed by it not being included in the room rate and instances of poor service. Despite these issues, the breakfast remains a highlight for many due to its generous portions and excellent service.
The rooms are consistently described as spacious and comfortable with ample amenities and clean, well-maintained furniture. The staff receives high praise for their kindness, attentiveness and excellent service. However, a few instances of outdated or uncomfortable beds and minor cleanliness issues have been noted, albeit sporadically.
The hotel's cleanliness is generally well-regarded with many guests finding their rooms clean, quiet and comfortable. However, occasional lapses such as dirty linens, inadequately cleaned bathrooms and unprofessional behavior from some cleaning staff have been reported.
Hotel Mandarin Carton excels in customer service with staff described as friendly and attentive. While a few negative experiences exist, such as delays in service or occasional rudeness, the majority of feedback emphasizes the positive impact of the staff on guests' stays.
One area of concern is the hotel's Wi-Fi service, which is often unreliable and inconsistent. Guests report difficulty connecting their devices, particularly during high-demand periods.
Overall, Hotel Mandarin Carton provides a comfortable and convenient stay with its strategic location, spacious rooms and attentive staff. While there are areas for improvement, such as the Wi-Fi service and breakfast inclusion, the positive aspects make it a preferred choice for many travelers.
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Breakfast at the hotel garners mixed reviews; while many guests enjoy the variety and freshness of the buffet, others are disappointed by it not being included in the room rate and instances of poor service. Despite these issues, the breakfast remains a highlight for many due to its generous portions and excellent service.
The rooms are consistently described as spacious and comfortable with ample amenities and clean, well-maintained furniture. The staff receives high praise for their kindness, attentiveness and excellent service. However, a few instances of outdated or uncomfortable beds and minor cleanliness issues have been noted, albeit sporadically.
The hotel's cleanliness is generally well-regarded with many guests finding their rooms clean, quiet and comfortable. However, occasional lapses such as dirty linens, inadequately cleaned bathrooms and unprofessional behavior from some cleaning staff have been reported.
Hotel Mandarin Carton excels in customer service with staff described as friendly and attentive. While a few negative experiences exist, such as delays in service or occasional rudeness, the majority of feedback emphasizes the positive impact of the staff on guests' stays.
One area of concern is the hotel's Wi-Fi service, which is often unreliable and inconsistent. Guests report difficulty connecting their devices, particularly during high-demand periods.
Overall, Hotel Mandarin Carton provides a comfortable and convenient stay with its strategic location, spacious rooms and attentive staff. While there are areas for improvement, such as the Wi-Fi service and breakfast inclusion, the positive aspects make it a preferred choice for many travelers.
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Guest Reviews
Hotel Mandarin Carton is characterized by its well-appreciated, strategic location. Situated on Gustavo Baz Avenue, the hotel offers easy access, making it an excellent choice for travelers looking to rest and get around conveniently. The superb and excellent location frequently mentioned by guests ensures that key attractions and necessary amenities are within reach.
Guests commonly highlight the cleanliness and comfort of the hotel, noting that the rooms are spacious and well-maintained. The hotel scores high on its good price-quality ratio, providing affordable stays without compromising on service quality. The ease of booking and good service further add to its appeal.
While the location is a significant advantage for most visitors, some have noted that it is a bit removed from the city center and a few expressed concerns about the safety of the surrounding area. Despite these points, the overwhelming feedback suggests that the hotel's excellent location, coupled with its cleanliness, comfort and affordability, makes it a preferred choice for many. The facility's large size and available parking also contribute to a comfortable and convenient stay.
Hotel Mandarin Carton's breakfast offerings have received mixed feedback from guests. Many found the breakfast to be good or very good with some praising the buffet as tasty and delicious, highlighting the freshness of the food and excellent service. Guests appreciated the variety and generous portions, as well as the inclusion of sweet bread, coffee, juice and a main dish.
However, some guests pointed out that breakfast is not included in the price of the stay, leading to confusion and dissatisfaction upon arrival. There were also criticisms about bad service at breakfast and a lack of professionalism in certain situations. A few reviews mentioned that the breakfast was not very good with complaints ranging from poor coffee to the absence of sugar substitutes.
Overall, while many guests enjoyed the breakfast and found it to be a highlight, there were notable issues regarding service and the misleading information about its inclusion in the room rate.
'Hotel Mandarin Carton' boasts rooms that are consistently praised for their spaciousness and comfort. Many guests appreciate the large size of the rooms, describing them as very spacious and well-equipped. Cleanliness is another highlight with frequent mentions of the immaculate state of the rooms. Guests find the rooms to be very comfortable, citing ample amenities, a good number of outlets and well-maintained furniture.
The hotel rooms feature large beds, often perceived as King-sized and many are noted to have excellent distribution. Visitors also commend the hotel's staff for their attentive service and the overall good condition of the facility. Despite a minor issue with some rooms smelling of cigarettes and instances of old mattresses, the general feedback emphasizes the comfort and cleanliness of the accommodations. Overall, guests feel that the room quality justifies the price, making it a reliable choice for those seeking spacious and comfortable lodging.
The reviews for Hotel Mandarin Carton present a mixed picture when it comes to the beds. Many guests found the beds to be very comfortable with some even describing the combination of bed and pillows as delicious. However, other guests have noted significant issues, describing the beds as hard, uncomfortable and old with some mattresses squeaking or being misshapen. There were also reports of beds being crooked or having wrinkles upon arrival, suggesting possible wear and tear or maintenance issues. Despite these concerns, other aspects of the stay, such as the cleanliness of the rooms and the friendliness of the staff, were positively highlighted.
Hotel Mandarin Carton receives mixed reviews regarding its cleanliness, but there are several positive mentions that potential guests might find reassuring. Cleanliness appears to be a recurring highlight with many guests appreciating the clean rooms and the hotel's organized state. Numerous reviewers noted the presence of clean towels, robes and sheets, along with overall comfort and tidiness. Many guests found their rooms to be spacious, well-serviced and quiet, contributing to a comfortable stay.
Regular housekeeping and the professionalism of much of the staff were also commended, ensuring rooms remained pleasant during their visits. Positive feedback highlighted the very good service paired with clean and comfortable accommodations.
However, there are significant concerns that should not be overlooked. Some guests experienced issues with the cleanliness of the bed linens and towels. Reports of dirty or foul-smelling sheets and inadequately cleaned bathrooms were noted, as well as instances of old and worn-out towels. A few alarming incidents, such as finding unexpected items left in rooms and unprofessional behavior from the cleaning staff, were mentioned. Additionally, the cleaning practice of sweeping rugs instead of vacuuming was criticized.
Overall, while Hotel Mandarin Carton can offer comfort and cleanliness for many, there are areas that require attention to maintain a consistently high standard of hygiene.
Hotel Mandarin Carton consistently receives high praise for its staff, described as kind, friendly, attentive and involved in excellent customer service. Many guests highlight the consistently excellent treatment they receive, notably from the reception and restaurant staff. The overall hospitality is deemed amazing with regular housekeeping service appreciated by guests.
However, a few reviews note isolated incidents of less favorable experiences, such as delays in receiving hot water and occasional rudeness from certain reception staff. Despite these issues, the overwhelming sentiment is that the staff's kindness, attentiveness and excellent service significantly contribute to a positive stay at the hotel.
Hotel Mandarin Carton seems to face some issues with their Wi-Fi service. Guests have experienced difficulty connecting their devices to the internet with some suggesting that the internet might be affected by high season demand. While the Wi-Fi password is readily available, the connection and coverage remain inconsistent, potentially leaving guests without reliable internet access throughout their stay. Overall, the hotel's Wi-Fi struggles to meet the expectations of its guests.
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Location
Guests commonly highlight the cleanliness and comfort of the hotel, noting that the rooms are spacious and well-maintained. The hotel scores high on its good price-quality ratio, providing affordable stays without compromising on service quality. The ease of booking and good service further add to its appeal.
While the location is a significant advantage for most visitors, some have noted that it is a bit removed from the city center and a few expressed concerns about the safety of the surrounding area. Despite these points, the overwhelming feedback suggests that the hotel's excellent location, coupled with its cleanliness, comfort and affordability, makes it a preferred choice for many. The facility's large size and available parking also contribute to a comfortable and convenient stay.
Breakfast
However, some guests pointed out that breakfast is not included in the price of the stay, leading to confusion and dissatisfaction upon arrival. There were also criticisms about bad service at breakfast and a lack of professionalism in certain situations. A few reviews mentioned that the breakfast was not very good with complaints ranging from poor coffee to the absence of sugar substitutes.
Overall, while many guests enjoyed the breakfast and found it to be a highlight, there were notable issues regarding service and the misleading information about its inclusion in the room rate.
Rooms
The hotel rooms feature large beds, often perceived as King-sized and many are noted to have excellent distribution. Visitors also commend the hotel's staff for their attentive service and the overall good condition of the facility. Despite a minor issue with some rooms smelling of cigarettes and instances of old mattresses, the general feedback emphasizes the comfort and cleanliness of the accommodations. Overall, guests feel that the room quality justifies the price, making it a reliable choice for those seeking spacious and comfortable lodging.
Beds
Cleanliness
Regular housekeeping and the professionalism of much of the staff were also commended, ensuring rooms remained pleasant during their visits. Positive feedback highlighted the very good service paired with clean and comfortable accommodations.
However, there are significant concerns that should not be overlooked. Some guests experienced issues with the cleanliness of the bed linens and towels. Reports of dirty or foul-smelling sheets and inadequately cleaned bathrooms were noted, as well as instances of old and worn-out towels. A few alarming incidents, such as finding unexpected items left in rooms and unprofessional behavior from the cleaning staff, were mentioned. Additionally, the cleaning practice of sweeping rugs instead of vacuuming was criticized.
Overall, while Hotel Mandarin Carton can offer comfort and cleanliness for many, there are areas that require attention to maintain a consistently high standard of hygiene.
Staff
However, a few reviews note isolated incidents of less favorable experiences, such as delays in receiving hot water and occasional rudeness from certain reception staff. Despite these issues, the overwhelming sentiment is that the staff's kindness, attentiveness and excellent service significantly contribute to a positive stay at the hotel.
Wi-Fi
No, Hotel Mandarin Carton doesn't have any pool.
No, a spa isn't available at Hotel Mandarin Carton.
No, Hotel Mandarin Carton doesn't allow dogs.
Yes, parking facilities are available at Hotel Mandarin Carton.
Yes, Hotel Mandarin Carton has a gym.
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