Haven Riviera Cancun Adults Only is a modern and beautiful resort that offers exceptional service and fantastic facilities. The swim-up rooms are particularly lovely, creating an atmosphere of relaxation and tranquility. The restaurants are top-notch, serving up great food and drink options. The hotel is immaculately clean and well-maintained, making for a very welcoming environment. The staff is friendly and attentive, always ensuring that guests feel comfortable and relaxed. Whether you want to work out in the top-notch gym, lounge poolside or indulge in a little jazz music, there is something for everyone at Haven Riviera Cancun Adults Only. Overall, our guests truly enjoyed their stay with many describing it as a "perfect" experience. We highly recommend this all-inclusive resort for those seeking a truly exceptional vacation in Cancun.
Maroma, A Belmond Hotel is a tropical fairytale destination featuring a white sandy beach, an award-winning spa, and an observation tower with sweeping views of the Riviera Maya.
Ideal for romantic getaways and family vacation alike, this eco-friendly hotel in Tulum provides everything guests might need for the most relaxing and luxurious stay.
Summary of reviews
Jashita Hotel offers a luxurious, secluded and peaceful beach location, making it an incredible travel experience for guests seeking relaxation and paradise-like surroundings. Exceptional food served at the hotel's restaurant, breath-taking views and well-appointed rooms with stunning designs and spaciousness are just a few of the impressive features. The hotel staff is applauded for their kindness and exceptional hospitality and the pools and grounds are fabulous. Additionally, the hotel offers a private beach that guests describe as calm, peaceful and perfect for disconnecting. Though the room can be bare at times and a few have noise issues, guests consider Jashita Hotel an amazing and luxurious five-star experience. It's the perfect romantic retreat with customized services and attention to detail, making it a must-visit destination.
Senses Riviera Maya - Oceanfront All Inclusive Boutique Hotel - Adults Only offers an enticing retreat with its stunning beachfront locale, drawing guests who prioritize a serene, scenic environment. The secluded setting accentuates the tranquil atmosphere, making it a perfect getaway for those seeking peace and quiet. The beachfront and infinity pool, both well-maintained, provide breathtaking sea views that leave a lasting impression. Guests particularly enjoy the luxurious, spacious rooms with comfortable beds, spa-like showers and private pools or jacuzzis, all contributing to a comfortable and picturesque stay.
The staff at Senses Riviera Maya stand out for their exceptional service, friendliness and attentiveness, enhancing the guest experience greatly. The team, including commendable service from individuals like Nacho, Fernando, Rodrigo and others, consistently receive high praise for making guests feel welcomed and taken care of.
The dining experience is somewhat mixed. While breakfast offers delicious selections like huevos rancheros and benefits from an appealing rooftop terrace setting, there are areas needing improvement in terms of variety and consistency. Dinner, although featuring some well-prepared dishes and themed nights, often suffers from limited options and repetitive menus. Nonetheless, the friendly service and occasional culinary highlights can make meal times enjoyable.
Guest feedback on cleanliness and maintenance reveals significant areas for improvement. Issues such as mold, dust and outdated conditions in rooms, combined with subpar upkeep of common areas, detract from the hotel's appeal. Addressing these issues could significantly elevate the guest experience and align with the hotel's advertised five-star standard.
While connectivity remains a notable drawback with unreliable WiFi frequently mentioned, the allure of the beach and pool areas often overshadow this inconvenience. The beach, although beautiful and serene, is occasionally hindered by rock and coral formations, seaweed and limited swimming space.
Overall, Senses Riviera Maya offers a lovely adult-only retreat with stunning scenery, exceptional staff service and luxurious room features. Addressing consistency in dining, cleanliness and maintenance would enhance its appeal further, bringing it closer to the five-star experience it strives to deliver.
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive is a fantastic resort that offers a great vacation experience. The French and Brazilian restaurants are highly recommended with amazing food and excellent service. The rooms are spacious and versatile with great views and comfortable beds. The staff is friendly, welcoming and amazing, providing excellent service throughout. The lovely pools are a highlight with multiple features like slides and cabanas. Although there were occasional complaints about dirty areas, overall, the resort is clean and beautiful. With exceptional room service and hospitable staff, guests can enjoy a relaxing stay at this resort.
Hotel Esencia is perfectly located between Tulum and Playa del Carmen, Mexico, and was initially constructed as the private residence of an Italian Duchess, due to its location on one of the most beautiful beaches of the Mayan Riviera. Today, having been turned into a charming 5-star hotel, it offers elegant and absolutely relaxing accommodation to all its guests. A favourite destination among honeymooners, this stunning beachfront hotel is bound to make every guest's stay as memorable and comfortable as possible.
This luxury resort boasts a wonderful beachfront location and offers all-inclusive accommodation for adult guests only. With clothing-optional areas, an outdoor pool, luxury suites and villas, gourmet dining options and a relaxing and romantic atmosphere, this resort will make your stay unforgettable.
The Beach Tulum Hotel is a luxurious hotel that offers an exceptional experience to its guests. Its stunning location directly on the beach is a highlight with easy walking access to restaurants, bars and Tulum ruins. The breakfast is fresh, flavorful and delicious with outstanding service from Ziggy's. The rooms are beautifully designed, clean and well-appointed with some even featuring private heated swimming pools or rooftop jacuzzis. The staff is super welcoming, responsive and provides excellent customer service. The beach is the best section with beautiful location and excellent access to the stunning sea. The hotel has been consistently reviewed as exceptional with superb service and quality, making it a five-star experience at an unbeatable price. The jacuzzi and hot tub options in some rooms provide an added indulgence and the hotel's luxury experience is simply breathtakingly beautiful. Overall, The Beach Tulum Hotel is a wonderful and very clean place to stay with exceptional facilities and services that make for a truly unforgettable vacation.
Ocean View Beach Hotel, situated along the beautiful shoreline of the Golden Zone on Camarón Sábalo Avenue, stands out for its prime beachside location and breathtaking ocean views, which frequently receive high praise from guests. The hotel's strategic positioning offers convenient access to key attractions, making it ideal for leisurely walks and exploring the lively surroundings. The staff at the hotel are often noted for their friendliness and helpfulness, contributing positively to the overall guest experience.
The breakfast experience at the hotel receives mixed reviews with numerous guests enjoying the tasty offerings and friendly service. However, there are criticisms about the lack of variety organizational issues and overall food quality. Many guests appreciate the value of the inclusive breakfast, but improvements are suggested to enhance the morning dining experience.
Rooms at Ocean View Beach Hotel are generally described as spacious, clean and comfortable with beautiful sea views. However, the outdated furnishings, maintenance problems and inconsistent cleanliness are common concerns. Despite these issues, the combination of spacious accommodations and picturesque views makes for a pleasant stay for many guests.
Cleanliness and maintenance appear to be significant areas needing improvement, as many guests reported dirty rooms, inadequately cleaned floors and a lack of basic amenities. The presence of pests has also been highlighted, which adversely impacts the guest experience despite some positive feedback about the service and the cleanliness of the dining room.
The staff receives considerable acclaim for their friendly demeanor and helpfulness, particularly at the reception and during check-in and check-out processes. Nonetheless, there are inconsistencies in service quality with some guests encountering untrained or inattentive employees, suggesting a need for more consistent customer service training.
The pool area offers a mixed experience. While many guests appreciate the cleanliness, warm water and stunning ocean views, some have reported issues with cleanliness, broken tiles and insufficient loungers. Enhancing the maintenance and availability of amenities around the pool would significantly improve guest satisfaction.
The beach adjacent to the hotel is a highlight for many, providing a vibrant atmosphere with stunning views, although the lack of amenities such as lounge chairs and shade is noted. The closeness of the beach to the pool adds convenience, making it an appealing location for relaxation and exploration.
The parking situation at the hotel is often criticized for its limited availability and challenging maneuverability. Improvements to the parking area would enhance the overall guest experience.
For families, the hotel provides a welcoming environment with many guests enjoying their stays with children and looking forward to returning. However, there are areas for improvement, particularly regarding the condition of the children's pool and interactions with some staff members.
The beds at the hotel are a notable concern with many guests reporting old, sagging and uncomfortable mattresses, as well as lumpy pillows and worn bed linens. Addressing these issues would greatly enhance the quality of sleep and overall guest experience.
In conclusion, while Ocean View Beach Hotel offers a prime location, friendly staff and beautiful views, there are several areas needing attention, particularly in cleanliness, maintenance, breakfast variety and bed quality. Improving these aspects would significantly enhance the overall guest experience.
Coco Hacienda Tulum - Adults Only is a gem in the middle of Tulum center, offering a unique and peaceful stay in the bustling town. The hotel's location is ideal for those who want to be walking distance to the center with plenty of options for restaurants, shops and local recommendations. The delicious breakfast served every morning is a guest favorite with big portions and good variety of dishes. The rooms are tastefully decorated, spacious and very clean with beautiful upgrades and stunning jacuzzis. The staff is extremely friendly, helpful and accommodating, going above and beyond to ensure an exceptional experience. The outdoor pool experience is exceptional with two beautiful swimming pools, well-maintained facilities and excellent pool-side service. The hotel is adult-only, creating a peaceful and romantic atmosphere perfect for couples. Overall, Coco Hacienda Tulum - Adults Only is a must-visit for those looking for a relaxing and unforgettable vacation experience.