Miami Beach, 1670 James Avenue25.791498,-80.131061(Show on Map)
7.2
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesFri, 28 Aug - Sat, 29 Aug28 Aug - 29 Aug
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Crest Hotel Suites garners praise for its exceptional location in the heart of Miami Beach, offering guests walking distance access to pristine beaches, popular spots like Lincoln Road and Ocean Drive and a vibrant array of restaurants, shops and essential amenities. The nearby public transportation options, including bus stops and the free Trolley service, make navigating the city hassle-free. This prime location is a notable highlight, appealing to both short-term tourists and extended stay visitors.
Guest feedback on the rooms highlights several positive aspects such as spaciousness, cleanliness and the availability of convenient kitchenettes in some suites, providing a mini-apartment feel. Most guests find the rooms tidy and comfortable, maintained well by housekeeping which supplies fresh towels and toiletries daily.
Staff at Crest Hotel Suites are generally well-regarded for their friendliness, attentiveness and helpful service. The reception team receives particular praise for their professionalism and accommodating nature, contributing significantly to the overall positive guest experience.
The hotel's proximity to the beach is another major advantage with guests appreciating the short walk to the sands and the free amenities such as beach towels, lounge chairs and sunbeds that enhance their beach outings.
The Crest Hotel Suites offers family-friendly rooms and facilities, including spacious suites with kitchenettes, making it a suitable choice for families. The tranquil environment and the accommodating nature of the staff further enhance its appeal for family stays.
Guests frequently commend the comfortable, clean and soft beds, ensuring restful sleep and contributing to the overall comfort of their stay. Although the WiFi sometimes experiences connectivity issues in the rooms, it generally works better in the lobby, which could be a minor inconvenience for some.
Overall, Crest Hotel Suites delivers a pleasant stay with clean and comfortable accommodations, a friendly and helpful staff and a prime location that makes exploring Miami Beach and enjoying its attractions highly convenient. Although the hotel has areas that could benefit from updates and improvements such as breakfast services, room maintenance and more reliable WiFi, its positive aspects and value for money make it an appealing choice for many visitors.
Categories
3 Star
AI-generatedCrest Hotel Suites offers spacious accommodations and a convenient location. Its proximity to the beach and attractions makes it a practical choice for families and travelers seeking a comfortable and accessible stay in Miami Beach.
Beach
Nightlife
Pool
Outdoor Pool
Free Wi-Fi
Honeymoon
Parking
Outdoor Pool
Room Types
Standard King This room includes free Wi-Fi and cable TV.
Standard Double Room with Two Double BedsThis room includes free Wi-Fi and cable TV.
Please note that the price is based on 2 guests. Maximum occupancy is 4 and extra fees apply (see Hotel Policies).
Studio KingThis studio features free Wi-Fi, cable TV, a microwave and mini-fridge.
Studio Double with Two Double BedsThis studio features free Wi-Fi, cable TV, a microwave and mini-fridge.
Please note that the price is based on 2 guests. Maximum occupancy is 4 and extra fees apply (see Hotel Policies).
One-Bedroom SuiteThis suite has a kitchenette and dining area. A sofa, desk, and flat-screen cable TV are also included.
Accessible Standard KingThe double room provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard QueenProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a wardrobe. The unit offers 1 bed.
Accessible One Bedroom SuiteThis spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.
King RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a wardrobe and a safe deposit box. The unit offers 1 bed.
Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides air conditioning, a private entrance, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.
Double Room - Disability AccessThe double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
7.2
Good
Review Summaries
Summarized by AI
Location
Crest Hotel Suites boasts an exceptional location, frequently praised by guests for its proximity to Miami Beach's premier spots. Situated in the heart of Miami Beach, the hotel is just a short walk from the pristine sands of the beach and surrounded by an array of shops, restaurants and essential amenities. Visitors can easily reach the bustling Lincoln Road, Ocean Drive and various shopping areas, making it an ideal choice for those looking to explore the local attractions on foot.
The hotel's central position not only provides quick access to the beach but also to public transportation, allowing for effortless navigation around the city. Guests appreciate the convenience of being near the convention center, bus stops and the free Trolley service, enhancing their overall travel experience.
The surrounding area offers a vibrant mix of trendy restaurants, bars and retail stores, catering to diverse tastes and preferences. Given its prime location, Crest Hotel Suites stands out as a highly favorable option for both short stays and extended visits, offering easy access to Miami Beach's lively and picturesque environment.
Breakfast
Travelers' experiences with breakfast at Crest Hotel Suites paint a mixed picture. While some guests appreciated the good breakfast and found it highly valued when included in the rate, many encountered frustrations and inconsistencies regarding breakfast service. Several reviews highlight that there is no breakfast offered and for those expecting it to be included, it often turned out that only coffee or a minimal snack was provided. A few guests mentioned that the breakfast, when available, was limited to a mini bread with espresso or similar small offerings, which fell short of expectations.
The absence of breakfast services was occasionally attributed to COVID-19 restrictions, leading to dissatisfaction among guests who expected more. Some reviews specifically pointed out that there were no kitchen facilities, microwaves, or coffee makers available to compensate for the lack of breakfast. Additionally, the quality of coffee served was described as subpar with some guests noting its unavailability before 7:30 AM despite prior requests.
Overall, while the hotel excels in other areas, breakfast at Crest Hotel Suites has room for improvement, particularly in meeting guests' expectations and providing clear communication about what is included in the booking. Travelers might need to explore nearby restaurants for their morning meals or prepare for limited in-house breakfast options.
Rooms
Crest Hotel Suites offers a variety of room types and guest feedback highlights both positive aspects and areas for improvement. Many guests appreciated the spaciousness of the rooms, describing them as large, comfortable and functional. The presence of kitchenettes in some rooms was a noted convenience, making them feel more like mini-apartments complete with living and dining spaces. Cleanliness generally received favorable comments with rooms being described as tidy, clean and well-maintained by housekeeping, who provided fresh towels and toiletries daily.
However, there were some recurring concerns. The hotel’s older amenities, including dated bathrooms with rusty tiles, peeling paint and worn-out furnishings, left some guests feeling that the rooms could benefit from refurbishment and modernization. Issues like small room sizes, inadequate lighting and poor ventilation were also reported. Problems with room maintenance, such as malfunctioning appliances, electrical outages and a lack of basic kitchen utensils, were highlighted by several reviewers.
Overall, while Crest Hotel Suites offers good-sized, clean and comfortable rooms, especially considering Miami Beach standards, the dated infrastructure and occasional lapses in maintenance and room upkeep were notable drawbacks mentioned by guests.
Beds
Crest Hotel Suites features mixed feedback regarding its beds. Many guests praised the comfort of the beds, often describing them as comfy, soft and large. Several highlighted their restful sleep on the clean and very comfortable mattresses with some even referring to the beds as super comfortable and relaxing. However, a significant number of reviews pointed out issues, such as worn-out, sagging mattresses and noisy, creaky bed frames. Some guests found the beds to be small and noted that they were uncomfortable for two people. There were also mentions of the mattresses being expired or in very bad condition with some even saying they were impossible to sleep on properly. Despite the numerous reports of discomfort and the need for bed replacements, the hotel did receive appreciation for its clean and comfortable bedding.
Cleanliness
Crest Hotel Suites presents a mixed picture when it comes to cleanliness with widespread feedback indicating substantial areas for improvement. While many guests appreciate the spacious and comfortable rooms, noting that they are often clean and cozy with clean furniture, cleaned daily and supplied with clean towels and bedding, these positive remarks are overshadowed by numerous complaints about dirty carpets, room floors and public areas. Descriptions of dirty, stained and dusty carpets, unclean bathrooms and poorly maintained lobbies are common. The pool area also leaves much to be desired for cleanliness, frequently highlighted as below standard by guests.
Unfortunately, the housekeeping service doesn't fare much better with several guests mentioning that their rooms were not cleaned regularly or thoroughly, resulting in dirty sheets, towels and showers. There is also dissatisfaction with the cleaning frequency and detailing – often guests had to request cleaning services that should have been routine. Some guests directly point out that their rooms had signs of neglect with grime, rank smells, rusty items, dampness and worn-out, sticky carpets.
On the brighter side, functional kitchens within rooms and functional appliances were noted positively, adding to the overall comfort for some guests. However, the outdated look and feel, coupled with frequent mentions of the hotel being run down, add to a less favorable impression.
While the Crest Hotel Suites has potential, especially given its clean and comfortable beds and large superior rooms, there is a clear need for more meticulous attention to cleanliness and housekeeping services to meet the expectations and comfort of its guests.
Staff
The reviews of Crest Hotel Suites paint a predominantly positive picture of the staff, highlighting their friendliness, attentiveness and helpful demeanor. Guests frequently mention that the hotel's team is very attentive and always smiling, making for an inviting atmosphere. The reception staff receive particular praise for being pleasant, helpful and professional with notable mentions of individuals such as Melani and Francisco, who were often described as super friendly and attentive.
However, there are some mixed experiences with a few guests encountering unfriendly or unresponsive service from certain staff members, especially during the night shift. Despite these occasional lapses, the majority consensus leans towards a hospitable and accommodating staff, contributing significantly to guests' comfort and positive experience. The cleaning staff also receive commendations for their lovely demeanor and helpfulness.
Overall, while there are instances of less favorable interactions, the general sentiment towards the staff at Crest Hotel Suites is largely positive, underscored by their willingness to assist and maintain excellent service.
Wi-Fi
Crest Hotel Suites offers free internet access to its guests with reliable and secure connections available in certain areas of the property. While there were positive remarks about the working WiFi, many reviews indicated significant challenges. Connectivity in the rooms was often unreliable with several guests experiencing poor, unstable or non-functional WiFi. Frequent disconnections and slow speeds were common issues and there were mentions of the WiFi working better in the lobby rather than in individual rooms. Despite the availability of internet, the quality and consistency of the service were seen as problematic by several guests.
Pool
Crest Hotel Suites features a pool that garners a mix of feedback. Guests generally find the pool to be pleasant and accessible with multiple mentions highlighting its cleanliness and usability. The pool area is notably quiet, providing a serene atmosphere away from hectic daily life. However, the pool size is frequently described as small or tiny with limited space for lounge chairs and it often faces critique for its condition and maintenance.
The restricted pool hours, closing as early as 5 PM, are a notable downside for many guests who would prefer extended access into the evening. Some guests also mention that the pool is often shaded in the afternoon and suggest an increased number of chairs around the poolside for greater comfort.
On the downside, there are several reports of the pool being dirty or not in pristine condition. These issues with cleanliness and maintenance suggest that improvements are needed. There is also a lack of amenities around the pool, which diminishes its attractiveness.
Overall, while the pool at Crest Hotel Suites is a usable and pleasant feature for many guests, there are several areas that require attention to enhance the overall experience.
Beach
Crest Hotel Suites enjoys a prime location that is repeatedly praised for its proximity to the beach. Guests appreciate the convenience of being just a short walk away with some reviews mentioning the beach is only a five-minute stroll or a block or two from the hotel. The hotel's beach service receives positive feedback, offering free amenities such as beach towels, lounge chairs and sunbeds, which enhance the overall beach experience. However, some guests noted that the complimentary beach umbrellas and loungers are located a bit farther down the beach, which might be less convenient for some. Despite these minor setbacks, the general consensus highlights the hotel's excellent location and useful beach amenities, making it an attractive option for beachgoers.
Family
Crest Hotel Suites presents a mixed offering for families considering a stay. On the positive side, many reviews highlight the ample space and family-size rooms available, noting that the suites, particularly those with kitchenettes, accommodate families with children comfortably. The hotel is described as suitable and functional for families, providing a tranquil environment that is good for large groups and flexible for family tourism.
Guests appreciate the family-oriented facilities and family-friendly staff, recommending the hotel for those traveling with children. The family-friendly atmosphere and nice environment make it a recommended choice for family stays with several reviewers expressing intentions to return with their families.
However, some reviews contradict this positive feedback, pointing out that the hotel lacks a family-friendly atmosphere and is not a great option for those traveling with families. Concerns about an unfriendly atmosphere and inadequate familial features suggest that while some families find Crest Hotel Suites accommodating, others may experience it differently.
Nightlife
Crest Hotel Suites boasts an enviable location that brings guests close to a vibrant array of restaurants, shops, beaches and trendy spots. Those looking to delve into the local nightlife will find the hotel's proximity to various night attractions, bars and clubs very convenient. The area offers numerous night activities and popular night spots, making it a good choice for nightlife enthusiasts.
However, the energetic nightlife scene comes with its drawbacks. Noise is a recurrent issue with loud nighttime activities, music and parties often causing disruptions. Guests have reported frequent noise from the streets and neighboring clubs, which can affect the overall stay, particularly for those sensitive to noise or seeking a quieter environment. This makes Crest Hotel Suites less suitable for families due to the neighborhood's lively nightlife.
Overall, the hotel's central location is great for those wanting to experience the local nightlife, though the accompanying noise should be considered by prospective guests.
3 Star
Crest Hotel Suites exudes a classic American upscale charm and offers a reasonably good value for money given its three-star rating. Although categorized as a three-star facility, the hotel might seem dated with some areas showing signs of wear, such as the bathrooms and pool requiring renovation. The infrastructure is admittedly old, but the facility itself is well-maintained and the rooms are comfortable.
Guests noted that the price-to-quality ratio is decent and for its section, the hotel performs well. While there is a recognition that the amenities are on the simpler side, aligning with the three-star classification, some guests felt that certain aspects, like room service and housekeeping, fell below expected standards.
There are mixed feelings about the hotel's condition and value with some guests finding it a bit run-down and costly for what is provided. Additionally, there is mention of poor cleaning and bad isolation in the rooms. The absence of breakfast services due to COVID was noted, but overall, the hotel area is considered cute and functional for a three-star stay.
FAQ
Yes, Crest Hotel Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Crest Hotel Suites.
No, Crest Hotel Suites doesn't allow dogs.
Yes, parking facilities are available at Crest Hotel Suites.
