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Summary of reviewsWest Bay boasts an excellent location characterized by its tranquil and picturesque surroundings. Positioned near the charming town of Westende and close to the beach, it offers stunning views and easy accessibility to the sea. The serene neighborhood is complemented by convenient proximity to restaurants, shops and the coastal tram station, making it an excellent retreat for families and dog owners who enjoy both natural beauty and urban amenities.
Breakfast at West Bay is highly praised for its extensive variety and delicious taste. Fresh, well-presented offerings cater to diverse preferences with many guests appreciating the superb quality and generous portions available in the buffet. Although some find the breakfast pricey, the overall sentiment is positive, citing excellent morning experiences amplified by the professional and welcoming staff.
While the hotel doesn't provide dinner services, guests are satisfied with nearby alternatives and the available self-catering options. The hotel's lunch offerings receive positive feedback and guests enjoy the flexibility of preparing their own meals, even though the bar closes relatively early.
The rooms at West Bay are noted for their cleanliness, spaciousness and tasteful decor. Guests enjoy the modern, well-equipped apartments and studios, but some mention issues with temperature control and soundproofing. Despite these minor drawbacks, the rooms offer a comfortable and inviting environment, perfect for long stays or family visits.
West Bay’s commitment to cleanliness is evident from the majority of guest reviews with many highlighting the tidy, well-maintained spaces and elegant common areas. Occasional inconsistencies do arise, but the overall reputation for cleanliness remains strong.
The staff at West Bay receives widespread commendation for being friendly, helpful and professional. The reception team ensures a smooth check-in and is always ready to assist with any queries. This high level of service and warm interaction significantly enhances the guest experience.
Complimentary Wi-Fi at West Bay is generally appreciated for its stable connection, though coverage can be inconsistent in certain areas. The pool area, featuring a natural swimming pool with plant-filtered water, is a standout amenity, praised for its beauty and cleanliness, despite occasional temperature and slipperiness issues.
Nightlife around West Bay is relatively quiet, appealing to those seeking a peaceful retreat. While limited, nearby dining options and occasional local events provide some evening entertainment.
Guests generally find the beds comfortable, especially the main beds, while some have concerns about worn-out sofa beds. Overall, most guests report a good night's sleep.
West Bay, as a three-star establishment, provides commendable value for money with its clean rooms, good location and modern decoration. The generous breakfast and nice swimming pool further enhance the appeal, making it a pleasant choice for a seaside getaway. Show more
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Categories
Dog Friendly Aparthotel
This aparthotel is tagged as pet-friendly. It offers apartment-style accommodations suitable for guests traveling with dogs.
Aparthotel with Swimming Pool
This aparthotel features a seasonal outdoor pool. The pool is a great addition for guests looking to relax and enjoy the outdoors during their stay.
Outdoor Pool
Cheap Aparthotel
West Bay offers budget-friendly aparthotel accommodations. The inclusion of apartment-style amenities such as kitchenettes adds value for longer stays.
Accessible Aparthotel
West Bay Aparthotel is described as perfectly accessible without stairs, with each room accessible by elevator. They have several rooms with adapted toilet and bathroom facilities, and the general areas are also perfectly accessible by wheelchair.
3-Star Aparthotel
West Bay provides comfortable and well-equipped apartments, ideal for families and longer stays. Its location is convenient for beach access.
Aparthotel with Outdoor Pool
West Bay offers spacious holiday apartments and access to the Duinenbad swimming pool in Middelkerke, which features a 60-metre slide, whirlpools, and a sauna.
Aparthotel for Honeymoon
Aparthotel near Nightlife Spots
Aparthotel with Free Wi-Fi
Room Types
Classic ApartmentThis apartment comes with:
- a terrace
- free WiFi
- a living room with a flat-screen TV
- an open kitchen
- a bathroom
Family ApartmentThe Family Apartment has one separate bedroom with a double bed and bunk bed. There is a sofa bed in the living room.
Terrace StudioFurnished by Riviera Maison, this studio comes with:
- a terrace
- free WiFi
- a living area with a flat-screen TV
- an open kitchen
- a bathroom
Comfort ApartmentThis spacious suite, decorated in Rivièra Maison style, comes with: - a terrace - free WiFi - a living room with a flat-screen TV - an open kitchen - a bathroom.
Comfort StudioThis spacious junior suite, decorated in Rivièra Maison style, comes with: free WiFi - a living room with a flat-screen TV - an open kitchen - a bathroom. The Comfort Studio has a kingsize bed in the living room.
Premium Apartment This Deluxe Apartment has a balcony, stovetop and seating area.
Cosy StudioThe studio offers a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a shower. In the fully equipped kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This studio features heating and a TV. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
West Bay is praised for its excellent location, standing out for its tranquil and picturesque surroundings. Nestled on the outskirts of the charming town of Westende, the hotel is near the beach, offering stunning views and easy access to the sea. Guests frequently highlight the peaceful setting and beautiful nature that envelop the area, making it an ideal retreat for families and dog owners alike.
The common areas and decor of the hotel are equally commendable, enhancing the overall guest experience. It's conveniently located within a short walking distance of the beach with many reviews mentioning a 10 to 15-minute stroll to reach the sandy shores.
The neighborhood is quiet and serene, yet close enough to restaurants, bakeries and shops. Its proximity to the coastal tram station adds to its convenience, making it easy for guests to explore nearby attractions such as Plopsaland. Additionally, for those who enjoy biking, the location serves as a great starting point for bike rides along the coast.
Overall, West Bay's prime location, tranquil atmosphere and accessibility to both natural and urban amenities make it a solid choice for a relaxing stay by the sea.
Breakfast
West Bay has garnered a wide array of feedback regarding its breakfast offerings with most guests praising the extensive and varied options available. The breakfast is frequently described as very good, delicious and well-presented with a hearty and comprehensive selection that caters to diverse tastes. Many reviews highlight the superb quality, freshness and the fact that it is well taken care of, adding to an excellent morning experience.
Guests appreciate the generous portions and the extensive buffet, noting the abundant choices and fresh ingredients. The breakfast is often deemed fabulous and excellent with a consistent mention of its variety and the care put into its preparation. The breakfast service also receives positive remarks with staff being described as welcoming and professional, enhancing the overall experience.
However, several guests noted that the breakfast is quite expensive with some expressing disappointment in the cost relative to the quality and variety expected. Despite its high price, the breakfast's quality and extensive choice largely satisfy the guests who opt for it. A few negative comments mentioned limited options at late morning times and overpriced items, but these were less frequent compared to the overall positive feedback.
In summary, West Bay’s breakfast offerings are praised for their extensive variety, delicious taste and well-kept presentation, although some guests find it on the expensive side.
Dinner
West Bay hotel does not offer a full-service restaurant or dinner meals, leaving guests to seek alternatives nearby. Despite this, some guests appreciated the recommendation of de Wand by the receptionist and the great food available from a take-out caterer. The hotel's lunch offerings received positive feedback with mentions of a delicious lunch buffet and a fine à la carte lunch platter.
For dinner, guests were pleased with the quick preparation of meals and the neatly presented charcuterie. However, some reviews highlighted the inconvenience of the bar closing early, around 6-8 pm, which pushed guests to find other places for evening drinks. While there are some nearby dining options, the Westende dyke was noted to have fewer choices compared to other seaside resorts. On the upside, the nearby Chinese restaurant Jin Hai was a highlighted recommendation.
The hotel does provide everything needed for guests to prepare and enjoy different kinds of meals on their own, which is a plus for those who prefer self-catering. However, the lack of organized evening activities, such as pool parties, was seen as a benefit for those looking to enjoy a more relaxed and stress-free atmosphere. Despite these shortcomings, guests found the overall food quality to be satisfactory.
Rooms
The rooms at West Bay have been consistently praised for their cleanliness and spaciousness. Many guests found the rooms to be large, beautifully decorated and well-maintained, making for a comfortable stay. The apartments and studios are frequently described as modern and tastefully furnished, equipped with functional kitchenettes and other essential amenities, which are ideal for longer stays or family visits.
However, some reviews bring attention to the lack of air conditioning and issues with temperature control, noting that rooms could become very warm, especially on hot days. Noise was another common concern, as several rooms were not soundproofed well. Despite these minor drawbacks, guests appreciated the well-arranged layouts and stylish decor that made the rooms feel cozy and inviting.
The hotel's close proximity to the beach and pleasant surroundings added to the overall positive experience. Though some found the room layout a bit strange or noted minor defects like broken fixtures and outdated elements, the general consensus highlights the spacious, clean and comfortable environment that West Bay offers. The accommodation provides a variety of room types, from compact studios to large, family-friendly apartments, meeting a wide range of needs and preferences.
In summary, West Bay offers a warm and appealing atmosphere with its large, well-equipped and beautifully decorated rooms, making it a worthwhile choice for a comfortable and pleasant stay near the beach.
Beds
When it comes to getting a good night's sleep at West Bay, the reviews reveal a mix of experiences. The main beds are frequently praised for being very comfortable with some guests describing them as heavenly and delightful to sleep in. The comfort of the bedding is another consistent positive point with multiple reports of clean and cozy accommodations.
However, not everyone found their beds to be a slice of paradise. A number of guests experienced discomfort due to worn out or sagging mattresses with some finding them overly soft or too firm. Several reviews specifically highlight issues with the sofa beds, describing them as uncomfortable, thin and in need of replacement.
Overall, while the main beds generally receive high marks for comfort, the sofa beds could use some attention to meet the comfort standards guests expect from a hotel like West Bay. Despite some mixed feedback, most guests appear to leave well-rested after their stay.
Cleanliness
West Bay often stands out in guest reviews for its strong emphasis on cleanliness and hygiene. The majority of the comments reflect positively on the tidy, well-maintained and impeccably clean rooms and apartments. Visitors frequently mention the fresh and clean spaces, be it the studios or the larger suites equipped with kitchens and living areas. The common areas, such as the hotel entrance, reception and modern bathrooms, also receive praise for their upkeep.
The hotel’s aesthetic appeal is equally commendable with many guests appreciating the tasteful decor and beautiful, bright rooms that contribute to a pleasant stay. The regular cleaning regimen ensures that rooms are kept in top-notch condition, reinforcing the establishment’s reputation for cleanliness.
However, there are occasional mentions of inconsistencies and areas needing improvement. Certain reviews indicate issues with specific rooms, such as outdated bathrooms, residual sand in corners and lapses in the kitchen floor cleaning. A few comments highlight more serious cleanliness concerns, including dirty floors, showers and dog hair, as well as neglected rooms upon arrival.
Despite these sporadic issues, West Bay generally maintains high standards, offering clean and comfortable accommodations with a welcoming and hygienic environment. The majority of guests leave satisfied with the overall cleanliness, making it an appealing option for travelers seeking a neat and tidy place to stay.
Staff
West Bay has received numerous commendations for its exceptional staff, consistently described as friendly, helpful and professional. Guests applaud the reception team for their warm smiles, attentive service and effective communication, both in person and via email. The helpful ladies at the front desk ensure a smooth check-in process and are always available to assist with any queries. Many highlighted the accommodating nature of the employees and their ability to provide immediate assistance.
Visitors appreciated the personal touches, noting the staff’s caring attitude and their efforts to create a welcoming atmosphere. The reception, though only staffed for certain hours, maintains a high level of service with staff present when needed. At breakfast, guests were greeted with warm welcomes and experienced exceptional kindness from the staff.
Despite occasional mentions of areas needing improvement, such as specific personnel or cleanliness details, the overall sentiment towards the staff at West Bay is overwhelmingly positive. The team’s friendliness, professionalism and dedication do not go unnoticed, contributing significantly to a pleasant and memorable stay.
Wi-Fi
West Bay offers complimentary Wi-Fi that guests appreciate for its stable connection and good range. While some reviewers found the Wi-Fi to be of very good quality, others noted issues with limited coverage and constant interruptions. The Wi-Fi is available for free, though some areas like the living room might not have coverage, making it more reliable in specific spots such as bedrooms. A few guests also expressed concerns about the security of the connection. Efforts to improve the Wi-Fi are ongoing. Despite the mixed feedback on the internet service, guests universally praised the professionalism and friendliness of the reception staff.
Pool
West Bay's pool area has received impressive feedback from guests, highlighting its standout feature – the natural swimming pool. The pool is frequently described as fantastic, beautiful and wonderfully designed, adding a tranquil and aesthetic touch to the overall ambiance of the hotel. Kids particularly enjoyed using the pool, making it a great family-friendly option.
Guests appreciated the clean and naturally purified water, which is filtered by plants, giving it a unique and eco-friendly charm. The pool area is consistently well-maintained and an inviting spot for a refreshing dip, especially after activities like bike rides. Many mentioned the added bonuses of having a terrace with a view of the pool and a poolside bar, enhancing the relaxation experience.
On the downside, some reviewers noted that the pool floor and stairs could be quite slippery due to algae deposits, presenting a potential hazard. There were also mentions of the pool being cold and in some cases, it was closed or not heated, which was a disappointment for certain guests.
Despite these drawbacks, the natural pool remains a major highlight for visitors, offering a serene and picturesque setting that significantly contributes to the charm of West Bay.
Nightlife
West Bay offers a mix of tranquility and occasional nightlife activities. The area around the hotel is generally calm, making it a suitable destination for those seeking a peaceful retreat. Guests can find bars and small restaurants along the nearby promenade, providing options for a relaxed evening out. The Ter Duinen restaurant next to the hotel is also recommended.
While the hotel's immediate surroundings may not feature a dedicated club bar and there are no evening bars open within the hotel itself, there are still local events around Oostende that guests can enjoy. However, some guests have noted that certain nights can become quite noisy with reported incidents such as a loud party on the lower terrace and conflicts spilling over into the night. For those who do appreciate a lively atmosphere, the bar area can become bustling with activity, albeit sometimes too noisy for others.
Ultimately, West Bay offers a quieter nightlife experience with nearby dining options and occasional lively events, balancing both serene evenings and potential vibrant nightlife just a short distance away.
3 Star
West Bay offers a commendable value for money experience in a cozy three-star setting. Guests generally express satisfaction with their stays, highlighting clean rooms and a good location. The modern and nice decoration of both the establishment and the rooms add to the overall appeal, making it a welcoming atmosphere for short trips and getaways with friends by the sea.
The breakfast at West Bay stands out with many guests describing it as generous and great, which is especially appreciated by families with children. The hotel's facilities, including a nice swimming pool, contribute positively to the overall guest experience.
While the hotel is described as clean and safe, some areas for improvement were noted. A few guests mentioned the need for better soundproofing in the rooms and raised concerns about the lack of housekeeping services and air conditioning. Awareness about additional charges and temporary disorder of the premises were also mentioned.
Despite these minor setbacks, the general consensus is positive with guests recommending the hotel and expressing their intention to return. For those looking for a pleasant and reasonably priced three-star accommodation, West Bay emerges as a suitable choice.
Accessible
West Bay has garnered positive feedback for its attention to accessibility, making it suitable for guests with disabilities. Many reviews highlighted the hotel's accessible pathways, which are flat and free of stairs, ensuring ease for wheelchair users. The rooms are well-equipped, providing everything needed for a comfortable stay, including adaptive features such as wheelchair-accessible bathrooms and showers. The spaciousness of the bathrooms was particularly noted, accommodating those with limited mobility comfortably.
Several guests were particularly appreciative of the accessible elevators and easy parking options. The building itself is designed to be accessible to all guests with thoughtful touches to enhance convenience. However, while the majority of accessibility features were praised, a few guests pointed out areas needing improvement. Some found the overall accessibility lacking, noting issues like non-working elevators and the general accessibility of certain facilities.
Soundproofing in the hallways also garnered some criticism with suggestions for better insulation to improve guest experience. Despite these minor drawbacks, the accessible features and overall approach to accommodating guests with disabilities were positively emphasized, making West Bay a recommended destination for those seeking a comfortable and accessible stay.
Outdoor Pool
The 'West Bay' hotel features a unique and beautiful natural outdoor pool that guests rave about. The natural design of the pool offers a refreshing and organic swimming experience, which is particularly appreciated by those looking to avoid the sea. Its surroundings and serene location provide a pleasant atmosphere for relaxation. Many guests noted how much their children enjoyed the pool, making it a family-friendly amenity.
However, the natural pool has some drawbacks, including the slippery floor and cold water, which some might find less safe for kids. Accessibility issues and the limited operating season, from June 15th onwards, may pose some inconvenience. Despite these minor concerns, the natural pool stands out as a highlight, providing a unique twist to the traditional swimming experience and a delightful escape during hot weather.
Honeymoon
West Bay offers an exceptional experience for honeymooners, evidenced by numerous positive guest reviews. The hotel is described as perfect for a honeymoon with its romantic location and attention to detail. It features a beautiful honeymoon suite, praised for its comfort and romantic ambiance, making it an ideal setting for newlyweds. Guests also highlight the availability of a comprehensive honeymoon package that enhances the overall experience. Additionally, the hotel's nice swimming pool provides a relaxing and enjoyable environment to unwind. Overall, West Bay stands out as a top choice for those looking to celebrate their honeymoon in a romantic and memorable setting.
Dog Friendly
West Bay stands out as an ideal destination for dog owners with its accommodating and pet-friendly environment. The hotel proudly caters to guests with pets, offering numerous dog-friendly rooms and an exterior area perfect for dogs. Although there is an additional daily charge for bringing pets, which some visitors find a bit steep, the overall experience is positive.
Pet owners appreciate the hotel's proximity to a dog-friendly beach, just a short walk away, making it convenient for beach outings even during high season. The establishment’s surroundings provide ample opportunities for enjoyable walks, contributing to a stress-free stay for both pets and their owners.
The pet-friendly policies are complemented by friendly and welcoming staff, making it more appealing for those traveling with their furry companions. The rooms are generally well-maintained, though a few guests noted occasional dog hair. Despite this, the overall cleanliness seems satisfactory.
Whether on a short stay or a family vacation, including children and dogs, West Bay proves to be a considerate choice for travelers looking to bring their pets along.
Yes, West Bay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at West Bay.
Yes, West Bay welcomes dogs.
No, parking facilities aren't available at West Bay.