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Summary of reviewsHoliday Inn Express Boston-Milford by IHG attracts guests with its strategic location, providing easy access to local attractions and amenities such as Gillette Stadium and Wrentham Outlets. The hotel is situated in a clean, safe area, conveniently near major highways and walking distance to essential stores like Target, contributing to a seamless and enjoyable stay.
Breakfast is a notable highlight, praised for its generous and varied spread, despite minor criticisms on item selection. Guests appreciate the hot and fresh offerings, complemented by the attentive staff ensuring a positive dining experience. Cleanliness is a standout feature across the hotel, with guests frequently commenting on the spotless rooms and common areas. The indoor pool and jacuzzi add to the appeal, providing a relaxing environment that is well-maintained and clean.
The staff receive consistent accolades for their professionalism, friendliness, and efficiency, enhancing overall guest satisfaction. Particularly during peak periods, such as a Taylor Swift weekend, the team remains accommodating and responsive to guest needs, making a lasting positive impression.
While there are mixed reviews on the beds in terms of comfort, many guests find them satisfactory, with positive remarks about pillows and bedding quality. Some guests note issues like hard mattresses, but management is responsive and works to resolve any concerns.
The hotel earns above-average ratings, offering reliable accommodations with clean and comfortable rooms equipped with essential amenities such as refrigerators and microwaves. Despite minor maintenance issues and accessibility shortcomings, the Holiday Inn Express Boston-Milford by IHG is recognized for providing a generally positive and accommodating stay, making it a popular choice for travelers visiting the area. Show more
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Categories
Hotel near Golf Courses
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Room Types
Standard RoomAll rooms are air conditioned and include a work desk and a flat-screen TV with cable channels.
Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.
Standard King Room with Sofa Bed - Non-SmokingAll rooms are air conditioned and include a work desk and a flat-screen TV with cable channels.
Extras in this room include a microwave and a refrigerator.
Standard Double Room with Two Double BedsAll rooms are air conditioned and include a work desk and a flat-screen TV with cable channels.
Standard King RoomThis room includes a flat screen TV and a coffee maker.
Standard Double Room with Two Double Beds - Communications AccessibleThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.
Standard King Room - Communications AccessibleThis air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Double Room with Accessible Roll-in Shower - Non-SmokingThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Suite - Mobility Access/Hearing AccessibleThis air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Situated in an ideal location, the Holiday Inn Express Boston-Milford offers travelers convenient access to a variety of local attractions and amenities. The hotel is strategically positioned near major highways, making it a breeze to reach places like Gillette Stadium, Wrentham Outlets, and numerous dining options. Guests frequently highlight the proximity to shopping centers and restaurants, appreciating the easy on-and-off highway access this location provides.
Surrounded by a clean and safe area, the hotel places visitors within walking distance to essential stores like Target, ensuring a hassle-free stay for both shoppers and those attending nearby events. The comfortable accommodations are complemented by a friendly and helpful staff, contributing to the overall positive experience.
Not only is the property well-situated, but it also meets guests' expectations with its clean and comfortable rooms, a peaceful environment, and enjoyable amenities such as pools and a jacuzzi. The hotel consistently delivers on convenience and comfort, appealing to travelers looking for a reliable and accessible place to stay while visiting Milford.
Breakfast
Holiday Inn Express Boston-Milford by IHG consistently delivers when it comes to breakfast, an amenity highly praised by its guests. The complimentary breakfast is described as excellent, with a generous spread that offers something for everyone. Visitors appreciate the hot and fresh food, and the diverse selection ensures that guests can find a satisfying option each morning. While some have noted the breakfast can get repetitive, many guests have highlighted the good variety available, including hot items such as eggs and cheese. The quality and value of the breakfast are well-received, adding to the overall positive experience at the hotel. Despite minor criticisms about specific items like the lack of pancakes or the type of sausage offered, the breakfast remains a standout feature of the stay, complemented by the friendly and attentive staff who ensure that every question and need is addressed promptly.
Rooms
The Holiday Inn Express Boston-Milford by IHG receives mixed feedback on its rooms, with cleanliness often highlighted as a significant positive. Guests frequently mention that the rooms are spacious, modern, and well-maintained, equipped with convenient amenities like refrigerators and microwaves. The cleanliness stands out in many reviews, with terms like spotless, immaculate, and very clean frequently used. The rooms are also noted for being quiet, offering a peaceful retreat for travelers. In addition, the hotel's pool and spa, along with a complimentary breakfast, contribute to a comfortable stay.
However, while many find the rooms comfortable, others express dissatisfaction with the beds, describing them as too soft or uncomfortable. Some guests have commented that the rooms feel dated, with reports of smoke smells and occasional maintenance issues, such as dampness and insufficiently clean bathrooms. Despite these concerns, the overall impression is one of a clean and accommodating hotel that provides a decent stay with necessary amenities.
Beds
The reviews for the beds at Holiday Inn Express Boston-Milford by IHG offer a mixed perspective. Many guests praise the beds for being very comfortable, with some describing them as excellent and likening the sleeping experience to a cloud. The pillows and bedding receive positive remarks, adding to the comfort of the sleep experience. Cleanliness of the beds is a consistent highlight, with guests appreciating both the tidy rooms and the comfortable linens.
However, a notable number of reviews mention issues with bed comfort, citing them as hard or uncomfortable. Some guests felt that certain mattresses were worn and could be improved or replaced. Despite these inconsistencies, several guests enjoyed king-sized beds, with comments suggesting these were often comfortable and conducive to a good night's sleep.
In summary, while there is a divide in the experiences, the Holiday Inn Express Boston-Milford does offer numerous guests a comfortable and clean bedding experience, even if there is room for improvement in mattress quality for some.
Cleanliness
The Holiday Inn Express Boston-Milford by IHG stands out for its impressive standards of cleanliness, a sentiment echoed by many guests. Visitors consistently highlight the hotel as being extremely clean, often describing both the rooms and common areas as spotless and well-maintained. The comfortable beds and immaculate linens contribute to a restful stay, while the quiet and tidy environment enhances the overall experience. Guests frequently note a consistently fresh smell throughout the hotel, reassuring them of high cleanliness standards. The facilities, including the indoor pool, receive praise for their upkeep. Staff remain attentive in maintaining the hotel's pristine condition, with many guests noticing ongoing cleaning efforts during their stays. With its cleanliness, convenience, and friendly staff, the hotel earns high marks and adds to the appeal of a stay in this comfortable setting.
Staff
The Holiday Inn Express Boston-Milford by IHG receives consistent praise for its exceptional staff. Guests highlight the team's friendliness, professionalism, and helpful nature, from the front desk to housekeeping. The front desk staff, notably individuals like Liz and Eddie, are described as welcoming, accommodating, and incredibly responsive to guest needs, even during busy periods like a Taylor Swift weekend. The service is noted to be efficient, with check-in and check-out processes being fast and courteous. Overall, visitors find the staff to be genuinely warm and kind, making their stay enjoyable and ensuring a lasting positive impression. This level of exceptional customer service stands out as a definite highlight of the hotel experience.
Pool
The Holiday Inn Express Boston-Milford by IHG offers a delightful aquatic experience, notably with its indoor pool and jacuzzi, which have garnered appreciation from guests. Many visitors fondly recall the warmth and cleanliness of the pool area, highlighting the consistently maintained facilities that include plenty of clean towels. The heated pool and adjacent jacuzzi provide a relaxing and enjoyable environment for those seeking rest or recreation, whether during a weekend getaway or a midweek break with the family. Despite some disruptions due to renovations and occasional maintenance issues with the hot tub jets, the pool's pristine condition and inviting temperature leave a positive impression. Guests value the thoughtful addition of these amenities as a key feature of their stay, and the friendly and accommodating staff further enhance the overall experience.
3 Star
Situated in the Boston-Milford area, the Holiday Inn Express by IHG frequently delights guests with its cleanliness and convenient location. A highlight of the stay is the very good complimentary breakfast, which receives praise, particularly the friendly hosting by Leslie. The hotel also features a nice pool and spa for relaxation, although the hot tub can sometimes become crowded and loud. Efficient service is evident in the easy check-in and check-out process, with staff readily accommodating room changes when available. The overall experience at the hotel is typically positive, with both the hotel and its staff often described as very nice. Although some guests find the beds to be uncomfortable, management is responsive and helps resolve any issues that may arise. The hotel consistently earns above-average ratings, making it a reliable choice for travelers.
Accessible
Holiday Inn Express Boston-Milford by IHG offers a generally positive experience for guests with disabilities. Guests who require wheelchair accessibility have access to convenient handicap parking close to the entry, enhancing ease of mobility. The hotel provides rooms with features such as roll-in showers and accessible amenities, catering well to those with mobility needs. Some rooms have been praised for their cleanliness and suitability for guests with physical disabilities, ensuring a comfortable stay. However, there are areas that could use improvement, such as the breakfast area, which guests noted is not ADA accessible. While some bathroom facilities are accessible, others may not fully meet the needs of all guests, suggesting some inconsistency in accommodations. Despite these minor setbacks, the hotel generally supports a pleasant experience for guests requiring accessibility.
Yes, Holiday Inn Express Boston-Milford by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Holiday Inn Express Boston-Milford by IHG.
Yes, Holiday Inn Express Boston-Milford by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express Boston-Milford by IHG.
Yes, Holiday Inn Express Boston-Milford by IHG has a gym.