DoubleTree by Hilton Memphis, located at 5050 Poplar Avenue, enjoys a highly praised position ideal for exploring the city. Set in a vibrant and secure neighborhood, the hotel offers easy access to an array of dining and shopping options, including fast-food chains, locally owned restaurants, and a Whole Foods Market, all within walking distance. Entertainment venues such as a movie theater and Ben & Jerry’s are also nearby, adding to the convenience of the location. Ample free parking and the ease of accessing downtown Memphis and attractions like Graceland make this an attractive choice for both business and leisure travelers.
Dining at the DoubleTree by Hilton Memphis is a highlight, especially the breakfast which is often commended for its quality and variety. Despite the lack of a continental option, the breakfast buffet receives high praise for its fantastic selection and the excellent service provided by the staff. While some guests find the buffet pricing high, the overall satisfaction with the dining experience is notable, with the dinner offerings also receiving accolades for their organization and delicious local flavors. The presence of an outstanding staff, particularly in the dining areas, elevates the stay experience.
Guest rooms at the hotel garner positive feedback for their spaciousness, cleanliness, and comfort. Equipped with cozy and stylish furnishings, the rooms, especially those with King beds, provide a restful and quiet atmosphere. Minor issues occasionally arise, but they don't significantly detract from the overall positive experience that emphasizes cleanliness and comfort. The hotel's commitment to maintaining high standards of cleanliness extends beyond the rooms to communal areas, further enhancing the guest experience.
The staff consistently receive acclaim for their friendliness and helpfulness. Guests feel warmly welcomed and well cared for, with staff praised across all areas for their professionalism and thoughtfulness. Notable gestures, such as offering delicious cookies upon check-in, reflect the hotel's service-oriented approach.
The pool experience is also a much-appreciated feature, with guests praising the innovative combination of indoor and outdoor pools that provide a delightful and refreshing escape. The pool area is a favored amenity, especially for families and those taking breaks from exploring Memphis.
Finally, the beds at DoubleTree by Hilton Memphis are notably comfortable, contributing significantly to the positive guest reviews. The combination of cozy mattresses and plush pillows ensures a restful sleep, reinforcing the hotel's reputation for offering a comfortable and accommodating stay. Overall, the DoubleTree by Hilton Memphis leaves a strong impression as an inviting and convenient lodging option, encouraging many guests to return.
La Quinta by Wyndham Memphis Primacy Parkway is well-regarded for its prime location, offering convenient proximity to major highways, shopping centers, restaurants and key Memphis landmarks like Beale Street and the Memphis Zoo. The area is praised for being safe and quiet, enhancing its appeal for both leisure and medical visits. Guests appreciate the spacious and comfortable rooms and the hotel's ample free parking is a definite plus.
Positive aspects of the guest experience include the friendly and helpful attitude of certain staff members, contributing to a more welcoming stay. Families find the hotel accommodating, especially those dealing with emergencies and pet owners benefit from the hotel's pet-friendly policies and designated dog-friendly areas.
However, some areas need significant improvement. The breakfast service often falls short with reports of inadequate replenishment and subpar quality. Cleanliness and maintenance issues are recurrent with many guests noting outdated rooms, unpleasant odors and faulty amenities. Common areas also often appear neglected, contributing to a generally unclean environment.
The hotel's WiFi service has been a consistent problem with frequent disruptions and difficulties in accessing the internet. The pool area also disappoints, frequently reported as closed, dirty or out of service.
Security concerns in the parking area, including car break-ins, warrant better security measures. Despite some positive feedback on clean and comfortable beds, inconsistencies in quality and cleanliness persist. Some staff members exhibit rude and unprofessional behavior, indicating a need for improved management and training.
In summary, La Quinta by Wyndham Memphis Primacy Parkway has a mix of positive aspects such as location, family and pet-friendly facilities and some commendable staff interactions. However, substantial improvements are needed in breakfast service, cleanliness, room maintenance, WiFi reliability, pool management and overall security.
Tru By Hilton West Memphis, AR, receives high praise for its strategic location, excellent amenities, and exceptional staff service, making it a favored choice for travelers. Situated conveniently near downtown Memphis and major attractions like the Southland Casino, the hotel provides easy access to nearby dining options and local events, all while maintaining a tranquil environment away from the city's busy core. This advantageous placement is complemented by favorable reviews of the hotel's breakfast offerings, which feature a diverse and tasty selection of fresh items, including a unique pancake machine, served in a clean and well-maintained setting.
The rooms at Tru By Hilton West Memphis are noted for their modern and vibrant decor, offering a spacious and clean atmosphere with extremely comfortable beds. Despite the minimalist design, the rooms provide a restful stay, and the soundproofing ensures a quiet experience for guests. Cleanliness is consistently highlighted, with the hotel maintaining high standards and an inviting atmosphere reminiscent of a new establishment.
Staff service stands out as a key strength, with numerous reviews emphasizing the friendliness, efficiency, and professionalism of the team. Guests report smooth check-ins and satisfactory problem resolution, leaving lasting positive impressions. The pool area, although receiving mixed feedback, offers a fun addition for families, complete with a pool table.
Overall, Tru By Hilton West Memphis offers a comfortable, modern, and clean lodging experience, with a supportive and professional staff to enhance guest satisfaction. The hotel's amenities and strategic location make it a reliable option for travelers seeking both convenience and relaxation.
Categories
Golf
Pool
Heated Pool
Indoor Pool
Sustainability Journey
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-3 out of 3 hotels in and around Millington