Hotel El Paraiso
Mineral del Chico
20.20985700,
-98.72960100
,
Km 19 Carretera Pachuca-mineral Del Chico
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Summary of reviewsHotel El Paraiso enjoys an enviable location, nestled among mountains and lush forests, offering guests peaceful and beautiful natural surroundings just a short walk from the quaint town of Mineral del Chico. Visitors appreciate the scenic views from various points within the hotel, particularly from the restaurant, which provide breathtaking panoramas of the surrounding forest and mountains. The hotel’s green areas and gardens are described as spectacular and create a tranquil environment perfect for relaxation and escape from city life.
The hotel's breakfast is generally well-received for both taste and variety, even though some guests have mentioned that portions can be limited and sometimes served cold. The slight delay in coffee service was noted but seems to be a minor issue in the overall positive dining experience. Dinners at the on-site restaurant also receive praise for their generous portions, fresh ingredients and excellent flavor, despite occasional delays in service.
Guests find the rooms to be spacious, comfortable and well-equipped, often highlighting the large bathrooms and cozy atmosphere. Cleanliness is a key strength with rooms and facilities maintained to impeccable standards. However, some aspects such as aging decor, worn-out carpets and inconsistent Wi-Fi in rooms are noted as needing improvement. The lack of air conditioning, noise from adjacent rooms and inadequate lighting have also been mentioned as minor inconveniences, but these are often overshadowed by the room’s comfort and the hotel’s overall cleanliness.
The attentive and friendly staff contribute significantly to the positive guest experience with excellent service frequently mentioned. Staff members, especially in the restaurant, are noted for their great service and pleasant attitudes, which add to the welcoming atmosphere of the hotel.
While the Wi-Fi service is limited and often criticized for its poor connectivity, particularly in the rooms, many guests still find the overall experience at Hotel El Paraiso satisfactory, particularly those traveling with families. The spacious accommodations and family-friendly environment make it a popular choice for families who appreciate the comfort and scenic location.
The comfort of the beds at Hotel El Paraiso is often praised with guests describing their bedding as very firm and comfortable, contributing to a restful sleep. Although a few noted that the pillows could be improved, the general consensus is that the beds enhance the comfort of the stay.
In summary, Hotel El Paraiso is celebrated for its beautiful location, clean and comfortable rooms, tasty dining options and excellent service. While there are some areas needing improvement, such as room decor and Wi-Fi connectivity, the overall experience is highly positive, making it a charming retreat for nature lovers and families alike.
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The hotel's breakfast is generally well-received for both taste and variety, even though some guests have mentioned that portions can be limited and sometimes served cold. The slight delay in coffee service was noted but seems to be a minor issue in the overall positive dining experience. Dinners at the on-site restaurant also receive praise for their generous portions, fresh ingredients and excellent flavor, despite occasional delays in service.
Guests find the rooms to be spacious, comfortable and well-equipped, often highlighting the large bathrooms and cozy atmosphere. Cleanliness is a key strength with rooms and facilities maintained to impeccable standards. However, some aspects such as aging decor, worn-out carpets and inconsistent Wi-Fi in rooms are noted as needing improvement. The lack of air conditioning, noise from adjacent rooms and inadequate lighting have also been mentioned as minor inconveniences, but these are often overshadowed by the room’s comfort and the hotel’s overall cleanliness.
The attentive and friendly staff contribute significantly to the positive guest experience with excellent service frequently mentioned. Staff members, especially in the restaurant, are noted for their great service and pleasant attitudes, which add to the welcoming atmosphere of the hotel.
While the Wi-Fi service is limited and often criticized for its poor connectivity, particularly in the rooms, many guests still find the overall experience at Hotel El Paraiso satisfactory, particularly those traveling with families. The spacious accommodations and family-friendly environment make it a popular choice for families who appreciate the comfort and scenic location.
The comfort of the beds at Hotel El Paraiso is often praised with guests describing their bedding as very firm and comfortable, contributing to a restful sleep. Although a few noted that the pillows could be improved, the general consensus is that the beds enhance the comfort of the stay.
In summary, Hotel El Paraiso is celebrated for its beautiful location, clean and comfortable rooms, tasty dining options and excellent service. While there are some areas needing improvement, such as room decor and Wi-Fi connectivity, the overall experience is highly positive, making it a charming retreat for nature lovers and families alike.
Boutique-style Hotel
Luxury Hotel
Family Friendly Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
'Hotel El Paraiso' boasts an incredible location that stands out in numerous guest reviews. Travelers enjoy the peaceful and beautiful natural surroundings, nestled among mountains and lush forests. The proximity to the town of Mineral del Chico is frequently praised, making exploration convenient without needing a special vehicle. The hotel is ideally placed with easy access to the town center, just a short walk away.
The scenic views from various points, especially the restaurant, add to the charm, offering breathtaking panoramas of the forest and mountains. The green areas and gardens surrounding the hotel are described as spectacular, creating a tranquil environment perfect for escaping the hustle and bustle of city life.
Guests appreciate the immaculate cleanliness and comfort of the rooms, alongside the excellent service provided. The hotel’s unique setting with features such as a stream running through lush gardens, offers a perfect retreat for those looking to disconnect and immerse themselves in nature. Many agree that it is a gem among mountain hotels, providing convenient access to beautiful paths and waterfalls while maintaining a romantic and peaceful ambiance.
Hotel El Paraiso offers a breakfast that has garnered positive remarks for its delicious taste and good variety on the menu. Guests have appreciated the overall cleanliness and quality of the breakfast served in the restaurant. Another highlight is the excellent value for money. However, some guests have noted that the portions can be somewhat limited and there have been mentions of breakfast items occasionally being served a little cold. Additionally, the availability of coffee only starting at 9 am has been a point of concern, suggesting that having an early morning option in the lobby would enhance the experience. Despite these minor issues, the general consensus indicates a satisfying breakfast experience at Hotel El Paraiso.
Hotel El Paraiso offers a commendable dining experience with its on-site restaurant frequently praised for its good food and generous portions. Guests consistently highlight the deliciousness and excellent flavor of the dishes, which are prepared with fresh ingredients. The treatment and attention from the staff also contribute positively to the dining experience. Despite the occasional delay in service, the simplicity and taste of the meals make the restaurant a delightful part of the stay.
Hotel El Paraiso offers a mix of charm and practicality with its room accommodations. Many guests found the rooms to be very spacious, comfortable and well-equipped, boasting large bathrooms and being sufficiently warm even in colder weather. The overall cleanliness of the rooms is noted to be impeccable with positive remarks on the hot water for showering and cozy atmosphere.
However, the rooms, while functional, show signs of age and wear with carpets often being mentioned as particularly dirty and worn out, carrying a smell of mildew. Despite their size and comfort, the rooms are described as simple in decor and in need of renovation with several facilities such as TVs and WiFi not working properly. Guests have also commented on the lack of trash bins, poor internet infrastructure and absence of air conditioning or fans.
Noise from adjacent rooms can also be an issue and some visitors have mentioned minor inconveniences such as a lack of sufficient lighting and absence of mosquito nets on windows. Nevertheless, many appreciate the beautiful wood details, incredible views and the establishment's peaceful setting in the middle of a reserve, perfect for couples looking to escape.
Overall, while there are areas needing improvement and modernization, the spacious and comfortable accommodation at Hotel El Paraiso provides a satisfactory stay for many guests who value cleanliness and the scenic location.
Hotel El Paraiso receives consistent praise for its beds with numerous guests highlighting their comfort. Descriptions such as very firm and comfortable and extremely comfortable are often used, emphasizing the quality of the beds. Many reviews also specifically mention that the pillows and bedding contribute to a restful sleep experience. However, a few guests noted that the pillows could be improved, describing them as very old and not comfortable. Despite some critique, the general consensus is that the beds at Hotel El Paraiso provide a very comfortable stay.
Hotel El Paraiso stands out for its exceptional cleanliness, as highlighted by numerous guest reviews. The overall cleanliness of the rooms is described as impeccable with everything well-maintained and in perfect order. Guests repeatedly mention the hotel's spotless condition, extending to both the rooms and the facilities. The hotel’s aesthetic and facilities are not only beautiful but also meticulously clean, providing a comfortable and pleasing environment.
The rooms themselves are consistently praised for their cleanliness and comfort. Reviewers particularly appreciate the daily change of linens and availability of clean towels and bedsheets, contributing to a consistently fresh and hygienic stay. The high frequency of room cleaning ensures that every corner of the hotel remains pristine, reinforcing its reputation as an outstandingly clean accommodation choice.
The reviews regarding the staff of Hotel El Paraiso highlight predominantly positive experiences. Guests consistently emphasize the friendly and attentive nature of the staff, describing their service as great and their attention very good. Numerous remarks mention excellent service in the restaurant with particular praise for an outstanding waiter. Guests appreciate the kind and pleasant attitudes of the hotel personnel, who are frequently noted for resolving situations quickly and efficiently. While there are isolated instances where the staff's attitude is perceived as lacking, the overall sentiment is of excellent, attentive and friendly service making for a welcoming stay.
Hotel El Paraiso offers limited Wi-Fi connectivity, primarily available in the lobby and other specific areas of the hotel. Guests have consistently reported that there is virtually no Wi-Fi coverage in the rooms with the signal being intermittent and of poor quality. Many emphasized difficulties in connecting to the internet, stating that the Wi-Fi does not extend to all rooms and the signal strength is generally weak. While the hotel advertises wireless internet service, it frequently fails to meet expectations, leading to a poor online experience for visitors.
Hotel El Paraiso stands out for its spacious accommodations, particularly the generously sized family rooms and the availability of entire floors dedicated to family stays. The layout and environment of the hotel are well-suited for families, making it an ideal destination for those traveling with children. Regular visitors highlight it as a pleasant family retreat and a good escape from city life, located in a delightful village perfect for exploration. However, it's important to note that the hotel lacks specific attractions for young children and there is no staff dedicated to guiding guests through the family-oriented activities. Despite these points, many families choose to return annually, appreciating the comfort and family-friendly nature of the hotel.
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Location
The scenic views from various points, especially the restaurant, add to the charm, offering breathtaking panoramas of the forest and mountains. The green areas and gardens surrounding the hotel are described as spectacular, creating a tranquil environment perfect for escaping the hustle and bustle of city life.
Guests appreciate the immaculate cleanliness and comfort of the rooms, alongside the excellent service provided. The hotel’s unique setting with features such as a stream running through lush gardens, offers a perfect retreat for those looking to disconnect and immerse themselves in nature. Many agree that it is a gem among mountain hotels, providing convenient access to beautiful paths and waterfalls while maintaining a romantic and peaceful ambiance.
Breakfast
Dinner
Rooms
However, the rooms, while functional, show signs of age and wear with carpets often being mentioned as particularly dirty and worn out, carrying a smell of mildew. Despite their size and comfort, the rooms are described as simple in decor and in need of renovation with several facilities such as TVs and WiFi not working properly. Guests have also commented on the lack of trash bins, poor internet infrastructure and absence of air conditioning or fans.
Noise from adjacent rooms can also be an issue and some visitors have mentioned minor inconveniences such as a lack of sufficient lighting and absence of mosquito nets on windows. Nevertheless, many appreciate the beautiful wood details, incredible views and the establishment's peaceful setting in the middle of a reserve, perfect for couples looking to escape.
Overall, while there are areas needing improvement and modernization, the spacious and comfortable accommodation at Hotel El Paraiso provides a satisfactory stay for many guests who value cleanliness and the scenic location.
Beds
Cleanliness
The rooms themselves are consistently praised for their cleanliness and comfort. Reviewers particularly appreciate the daily change of linens and availability of clean towels and bedsheets, contributing to a consistently fresh and hygienic stay. The high frequency of room cleaning ensures that every corner of the hotel remains pristine, reinforcing its reputation as an outstandingly clean accommodation choice.
Staff
Wi-Fi
Family
No, Hotel El Paraiso doesn't have any pool.
No, a spa isn't available at Hotel El Paraiso.
No, Hotel El Paraiso doesn't allow dogs.
Yes, parking facilities are available at Hotel El Paraiso.
No, Hotel El Paraiso doesn't have a gym.
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