Best Western Plus Toronto Airport Hotel
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Summary of reviewsThe 'Best Western Plus Toronto Airport Hotel' is widely appreciated for its strategic location and practical amenities, making it an excellent choice for travelers, particularly those requiring proximity to Toronto Pearson International Airport. The hotel's location near major highways and the offer of ample free parking, combined with a complimentary 24-hour shuttle service, makes commuting convenient. Guests also appreciate the nearby dining options and peaceful surroundings, underscoring the comfort and accessibility that the hotel provides.
The breakfast service receives positive feedback for its good value, variety and quality, although some guests express dissatisfaction with the breakfast not being included in their stay. The on-site restaurant and bar are well-regarded for their good quality food and accommodating service, enhancing the dining experience despite occasional mixed reviews regarding food pricing and availability.
Guests find the rooms to be spacious, clean and comfortable with many appreciating recently renovated features and modern amenities. While some minor issues like noisy fridges and occasional odors were noted, they did not significantly detract from the overall positive experience. The cleanliness of both the rooms and common areas is frequently praised, even though a few areas could benefit from more thorough cleaning.
The majority of guest interactions with staff are positive, highlighting their friendliness and professionalism, although a few instances of less favorable experiences occur. The Wi-Fi service presents a mixed bag with some guests experiencing good connectivity while others dealt with unsteady connections.
The hotel’s gym and pool areas receive mixed reviews; some guests find them well-maintained, while others feel they are underwhelming and sometimes unavailable due to maintenance or restrictions. Families particularly appreciate the hotel's accommodating atmosphere, large clean rooms, convenient shuttle service and family-friendly amenities, making it a good choice for travelers with children.
In summary, the 'Best Western Plus Toronto Airport Hotel' offers a strong combination of strategic location, comfortable and clean accommodations and friendly service, making it an appealing choice for travelers seeking convenience and comfort near the airport.
Categories
The breakfast service receives positive feedback for its good value, variety and quality, although some guests express dissatisfaction with the breakfast not being included in their stay. The on-site restaurant and bar are well-regarded for their good quality food and accommodating service, enhancing the dining experience despite occasional mixed reviews regarding food pricing and availability.
Guests find the rooms to be spacious, clean and comfortable with many appreciating recently renovated features and modern amenities. While some minor issues like noisy fridges and occasional odors were noted, they did not significantly detract from the overall positive experience. The cleanliness of both the rooms and common areas is frequently praised, even though a few areas could benefit from more thorough cleaning.
The majority of guest interactions with staff are positive, highlighting their friendliness and professionalism, although a few instances of less favorable experiences occur. The Wi-Fi service presents a mixed bag with some guests experiencing good connectivity while others dealt with unsteady connections.
The hotel’s gym and pool areas receive mixed reviews; some guests find them well-maintained, while others feel they are underwhelming and sometimes unavailable due to maintenance or restrictions. Families particularly appreciate the hotel's accommodating atmosphere, large clean rooms, convenient shuttle service and family-friendly amenities, making it a good choice for travelers with children.
In summary, the 'Best Western Plus Toronto Airport Hotel' offers a strong combination of strategic location, comfortable and clean accommodations and friendly service, making it an appealing choice for travelers seeking convenience and comfort near the airport.
Hotel near Golf Courses
This hotel lists a golf course within 3 km as a key offering. It is also located near Royal Woodbine Golf Club (3.42 miles) and Toronto Golf Club (8.5 km), providing options for golf outings.
Hotel near Ski Resorts
This hotel offers standard amenities and is located within a reasonable distance of ski resorts, making it a practical option for winter sport enthusiasts.
Hotel Taking Steps Towards Sustainability
This eco-certified hotel implements numerous green practices. These include utilizing at least 80% LED lighting, having comprehensive recycling and food waste policies, offering reusable cups and tableware, and providing eco-friendly toiletries and cleaning supplies.
Hotel with Swimming Pool
The hotel has an indoor swimming pool open 8:30 am - 11:00 pm.
Heated Pool Indoor Pool
Business Hotel
This hotel offers modern rooms with free Wi-Fi, flat-screen TVs, and workspaces. It also has an indoor heated pool, hot tub, fitness center, and on-site restaurant. Business travelers benefit from meeting rooms and a business center.
Hotel with Parking
This hotel offers free overnight parking. A Park, Stay & Fly rate is available which includes parking for up to 14 days.
Accessible Hotel
This hotel offers physically challenged rooms with features like rails in the bathroom, raised toilets with grab bars, safety bars in the shower, and lowered vanity areas. It is wheelchair accessible throughout and has accessible public areas including the pool and fitness center.
3-Star Hotel
This hotel offers well-maintained rooms and a range of amenities, including a complimentary breakfast, an indoor pool, and a fitness center. Its proximity to the airport and major highways makes it a convenient choice for travelers. The consistent positive reviews highlight its reliability.
Hotel with Indoor Pool
Offers an indoor pool for guests to enjoy. Provides free Wi-Fi and comfortable rooms with essential amenities.
Hotel with Heated Pool
This hotel features a heated indoor pool that benefits from natural light through skylights. The pool is open daily from 8:00 am to 10:30 pm and there is also a whirlpool.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Gym
Guest Reviews
The Best Western Plus Toronto Airport Hotel is highly regarded for its prime location, making it a top choice for travelers needing proximity to Toronto Pearson International Airport. Its convenient position near the airport ensures an easy commute for early morning or late-night flights, facilitated by a complimentary 24-hour shuttle service that is praised for its efficiency. Guests appreciate the short drive, typically between 10 to 20 minutes, to reach their flights, which is incredibly beneficial for those with connecting flights or needing a quick stay.
The hotel is also strategically positioned near major highways such as Hwy 401, enhancing accessibility for those traveling by car. Users highlight the availability of ample free parking for added convenience. Despite being situated in an industrial area, the hotel's location offers a peaceful stay away from the hustle and bustle of downtown Toronto, while still providing relatively easy access to the city within a 20-25 minute drive.
Surrounding amenities are another positive aspect noted by guests. There are nearby restaurants within walking distance, including a convenience shop and a steakhouse, which add to the convenience for travelers looking for quick dining options. While the industrial setting may not offer scenic views, it does place guests in a practical location, especially for those prioritizing airport proximity over being in the city center.
Overall, the strategic location, complementary shuttle service and ease of access make the Best Western Plus Toronto Airport Hotel a practical choice for travelers looking for comfort and convenience near the airport.
The breakfast experience at the Best Western Plus Toronto Airport Hotel has garnered mixed reviews from guests. Positively notable is the hotel's reasonably priced breakfast options with some guests mentioning specific price points such as CAD12.50 and $10, which many found to provide good value for money. The breakfast buffet, in particular, received appreciation for its abundance and variety with several guests describing it as great, generous and superb. The quality of the breakfast was often praised with comments highlighting it as very good and good for its price. A coffee machine in the lobby was an added convenience appreciated by many, especially those leaving early.
However, a common point of disappointment was the lack of an included breakfast, which many guests felt should have been a standard offering given the room rates. Some reviews also pointed out that breakfast options could be better with a few mentioning that the selection was limited or mediocre. Additionally, the shift to grab-and-go breakfast options due to Covid-19 restrictions left some guests unsatisfied, although the value for money was still acknowledged by some.
Overall, while the quality and pricing of the breakfast options are well-regarded, the inconsistent inclusion of breakfast with the stay and the impact of Covid-19 on the breakfast service led to some dissatisfaction among guests.
The Best Western Plus Toronto Airport Hotel boasts an on-site restaurant and bar that has garnered a lot of positive feedback from its guests. The restaurant is noted for serving breakfast, lunch and dinner with many commenting that the food is very good and the dining experience is consistently enjoyable.
Guests frequently mention how the restaurant/bar offers quality food and drinks with particular praise for the perfectly crisp chicken wings and overall excellence of the meals. The service is highlighted as excellent, friendly and accommodating with specific shoutouts to the staff who are polite and professional. The late opening hours, staying open until 11:00 PM, provide additional convenience for travelers arriving late or wishing to dine late.
However, there have been some mixed experiences. A few reviews mentioned instances when the restaurant was closed or when the food was not up to expectations, leading to some disappointment. The pricing of the meals received mixed reactions with some guests finding dinner a bit expensive. There were also isolated incidents concerning food quality, such as a guest feeling ill after a meal.
Despite these occasional drawbacks, the convenience of having an on-site restaurant and bar is widely appreciated. The inclusion of a nice bar adjacent to reception and the good location of the hotel add to the overall appeal, making it a suitable option for travelers looking for a reliable dining experience without having to leave the premises.
At the Best Western Plus Toronto Airport Hotel, guest reviews suggest that the rooms offer a generally high level of comfort and cleanliness, making for a pleasant stay. Many guests appreciated the spacious nature of the rooms, describing them as large and well-equipped, often highlighting the modern and newly renovated features. The beds were frequently mentioned as being particularly comfortable, contributing significantly to a good night's sleep.
The rooms were consistently noted for their cleanliness with several guests specifically mentioning that they found their accommodations to be well-kept, tidy and inviting upon arrival. Many guests enjoyed the additional amenities such as armchairs, ottomans and spacious bathrooms, although some mentioned that a few areas, like the grout and shower doors, could benefit from a deeper clean.
While the majority of feedback was positive, there were some points of concern. Issues such as noisy fridges, specific lighting issues and the occasional musty or smoky odor were observed. A few reviews noted that the rooms could benefit from soundproofing and some facilities appeared dated or in need of refurbishment. Despite these minor drawbacks, most guests felt that these issues did not significantly detract from their overall experience.
Overall, the blend of large, clean and comfortable rooms with modern amenities and friendly housekeeping made stays mostly enjoyable. Any issues that arose were generally resolved quickly by the staff, ensuring a satisfactory guest experience.
The Best Western Plus Toronto Airport Hotel receives a wide array of feedback regarding its beds, predominantly highlighting their comfort. Multiple guests praise the beds for being very comfortable, often mentioning the softness and high sleep quality they provide. Many guests additionally appreciate the clean and comfortable bedding, noting the nice quality and variety of pillows and duvets available.
The mattresses and pillows, described as extremely comfortable, contribute significantly to positive sleeping experiences with terms like amazing, fantastic and super comfortable frequently used. Rooms with beds that are described as comfy, clean and well-maintained appear to satisfy the majority of guests.
However, there are a few less favorable comments regarding the beds. Some guests report issues such as beds being too soft or sagging, old mattresses or bed sheets that seemed unchanged. A select number of reviews mention encounters with bedbugs, worn-down mattresses and uncomfortable pull-out sofas.
In summary, while the majority of feedback emphasizes the comfort and quality of the beds at the Best Western Plus Toronto Airport Hotel, there are isolated criticisms that highlight room for improvement in bed maintenance and bedding cleanliness.
The cleanliness of 'Best Western Plus Toronto Airport Hotel' is generally praised by guests with many noting that the rooms and common areas are consistently clean. The lobby, in particular, receives positive remarks for its pleasant smell. Guests frequently describe the rooms as clean, comfortable and well-maintained with daily cleaning services making a positive impact.
Newly renovated rooms add to the overall fresh feel of the property. Spacious rooms and well-appointed accommodations are highlighted, contributing to a comfortable stay. Although some areas show signs of age and there are occasional mentions of specific spots needing deeper cleaning, the majority of guests find the hotel's cleanliness satisfying.
However, some reviews point out areas needing improvement. Issues such as dirty bathrooms, soiled bedding and crumbs under beds indicate that thoroughness can sometimes be inconsistent. A few guests noted that fixtures like shower curtains or carpets could use better upkeep. Despite these occasional hiccups, the hotel's cleanliness combined with its convenient location near the airport provides a generally positive experience for travelers.
The staff at Best Western Plus Toronto Airport Hotel have received a mix of feedback from guests. On the positive side, many reviews highlight the friendliness, helpfulness and professionalism of the staff. Frequent praise mentions the welcoming and efficient front desk personnel, supportive and accommodating nature and the overall pleasant attitude of the team. Specific staff members, such as Ben at the front desk, are noted for being delightful and going above and beyond in their service. The housekeeping and restaurant staff also received commendations for their friendliness and excellent service. However, some guests reported issues with certain staff members, pointing out instances of rudeness, unwelcoming attitudes and communication problems. Despite these occasional shortcomings, the majority of feedback underscores the positive interactions and quality service experienced by most guests at this hotel.
The Best Western Plus Toronto Airport Hotel offers a mix of positives and negatives when it comes to its Wi-Fi service. Guests experienced a quick and easy check-in and appreciated amenities like free water and coffee in the lobby. However, Wi-Fi remained a recurring issue for many. While some guests found the Wi-Fi to be good and praised its quality, others dealt with unsteady connections, especially on certain nights and faced difficulties like slow speeds or the inability to connect altogether. Some reviews highlighted the need for a reservation to access Wi-Fi and a few mentioned no Wi-Fi availability during their stay. Additionally, there were occasional points of confusion or miscommunication about the Wi-Fi service. Despite these challenges, there were moments where the Wi-Fi worked great for some users. Overall, while the hotel provides a decent Wi-Fi connection at times, it seems there are areas in need of improvement to ensure a consistently positive experience for all guests.
The gym facilities at the Best Western Plus Toronto Airport Hotel receive mixed reviews. While some guests find the gym small and lackluster with a noisy weight room and occasional unavailability, others appreciate the well-maintained and very clean areas, including the gym and pool. Despite some underwhelming aspects, the hotel offers good value for money with cleanliness being a consistent strength.
The pool at the Best Western Plus Toronto Airport Hotel has received mixed reviews from guests. While many appreciated its availability and found the pool area to be delightful, others noted that it was often closed, sometimes unexpectedly, due to maintenance or COVID-19 restrictions. Guests mentioned that the pool operates from 9 a.m. to 9 p.m., which seemed convenient, though some felt it closed too early. In terms of temperature, several guests found the pool to be too cold, which was a common complaint. Despite these issues, the pool and jacuzzi were generally described as being in good condition, although some felt the pool looked old yet clean and that its facilities were outdated. On a positive note, families appreciated the pool being welcome for children and considered it a nice bonus, along with the hotel’s free parking. Overall, the swimming pool provided leisure opportunities that many guests enjoyed, despite some maintenance and temperature concerns.
The 'Best Western Plus Toronto Airport Hotel' offers a mixed experience when it comes to parking. Many guests highlight the advantage of a large parking lot with ample space and appreciate that free parking is included, making it a preferred choice for those looking to save on airport parking fees. The convenience of on-site parking and the free airport shuttle are also appreciated amenities.
However, the parking experience is not without its issues. Some travelers encountered difficulties finding a parking spot, especially during busy periods when the lot was full or nearly empty. There are instances when promised parking was not available and others faced high parking fees or additional charges for a second car. Furthermore, a few guests mentioned the outdoor parking being left unchecked and neglected, suggesting a need for better management and maintenance.
Overall, while many guests find the parking convenient and a valuable inclusion, there are notable concerns about availability and the need for improved organization and disclosure of parking rates.
The Best Western Plus Toronto Airport Hotel has garnered positive feedback from guests, especially those traveling with children. Families find the hotel to be very accommodating, often highlighting its family-friendly atmosphere and facilities. The rooms are frequently described as large, recently renovated and super clean with comfortable beds perfect for a restful night before an early flight. This hotel stands out as ideal for family stays with enough towels provided for larger groups and spacious rooms designed to cater to family needs.
Guests appreciate the amenities such as free water and coffee in the lobby and the free parking, which adds to the convenience. The friendly and efficient staff receive praise for making the check-in process smooth and welcoming. The shuttle service is another plus, making it easier for families to travel to and from the airport. For those visiting family in Toronto, the hotel's location is also noted as a beneficial feature.
Despite occasional comments about room size being small for larger families, the overall impression is very positive. The hotel's cleanliness, comfort and attentive service make it a recommended choice for family travelers.
The 'Best Western Plus Toronto Airport Hotel' is recognized as a good three-star option, offering reasonable prices and a solid value for money. The hotel is described as basic but adequate, making it a suitable choice for budget-conscious travelers. The overall price to value ratio aligns well with expectations for a three-star property.
The simplicity of the hotel's offerings, such as the minimal breakfast and straightforward room accommodations, is highlighted. For families traveling, the convenient garage is a noted benefit. Although the hotel isn't overly fancy, it meets the standard expectations for its rating.
Some areas, such as the lobby and room aesthetics, could benefit from updates, but the hotel remains a good choice within its classification. The overall consensus suggests that for those seeking a mid-range, uncomplicated stay near the airport, this hotel is a worthwhile option.
At the Best Western Plus Toronto Airport Hotel, guests have shared mixed experiences regarding the jacuzzi and hot tub facilities. While some guests found the jacuzzi clean and relaxing, a recurring theme was the disappointment over various equipment issues. Several reviews noted that the hot tub and jacuzzi were out of order, broken or otherwise not functioning during their stay. Additionally, one guest mentioned the hot tub being freezing cold. Overall, the potential for a relaxing soak in the jacuzzi is present when it is in working condition, but there have been frequent reports of maintenance problems affecting the experience.
The Best Western Plus Toronto Airport Hotel appears to cater well to business travelers, offering amenities like a free airport shuttle and free parking, which are practical features for busy professionals on the go. The hotel's location is particularly praised for being ideal for business trips. It's described as having business-friendly facilities and a professional atmosphere that make it a preferred choice among corporate travelers.
However, a few reviews mentioned areas for improvement. Some guests noted the hotel could benefit from more business-oriented services and a more flexible schedule to better accommodate the needs of business guests. There were also mentions of mixed experiences with customer service, indicating a need for updates.
In summary, the hotel provides convenient services and a prime location for business travelers, yet it shows room for improvement in enhancing guest support and flexibility to better meet the demands of its professional clientele.
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Location
The hotel is also strategically positioned near major highways such as Hwy 401, enhancing accessibility for those traveling by car. Users highlight the availability of ample free parking for added convenience. Despite being situated in an industrial area, the hotel's location offers a peaceful stay away from the hustle and bustle of downtown Toronto, while still providing relatively easy access to the city within a 20-25 minute drive.
Surrounding amenities are another positive aspect noted by guests. There are nearby restaurants within walking distance, including a convenience shop and a steakhouse, which add to the convenience for travelers looking for quick dining options. While the industrial setting may not offer scenic views, it does place guests in a practical location, especially for those prioritizing airport proximity over being in the city center.
Overall, the strategic location, complementary shuttle service and ease of access make the Best Western Plus Toronto Airport Hotel a practical choice for travelers looking for comfort and convenience near the airport.
Breakfast
However, a common point of disappointment was the lack of an included breakfast, which many guests felt should have been a standard offering given the room rates. Some reviews also pointed out that breakfast options could be better with a few mentioning that the selection was limited or mediocre. Additionally, the shift to grab-and-go breakfast options due to Covid-19 restrictions left some guests unsatisfied, although the value for money was still acknowledged by some.
Overall, while the quality and pricing of the breakfast options are well-regarded, the inconsistent inclusion of breakfast with the stay and the impact of Covid-19 on the breakfast service led to some dissatisfaction among guests.
Dinner
Guests frequently mention how the restaurant/bar offers quality food and drinks with particular praise for the perfectly crisp chicken wings and overall excellence of the meals. The service is highlighted as excellent, friendly and accommodating with specific shoutouts to the staff who are polite and professional. The late opening hours, staying open until 11:00 PM, provide additional convenience for travelers arriving late or wishing to dine late.
However, there have been some mixed experiences. A few reviews mentioned instances when the restaurant was closed or when the food was not up to expectations, leading to some disappointment. The pricing of the meals received mixed reactions with some guests finding dinner a bit expensive. There were also isolated incidents concerning food quality, such as a guest feeling ill after a meal.
Despite these occasional drawbacks, the convenience of having an on-site restaurant and bar is widely appreciated. The inclusion of a nice bar adjacent to reception and the good location of the hotel add to the overall appeal, making it a suitable option for travelers looking for a reliable dining experience without having to leave the premises.
Rooms
The rooms were consistently noted for their cleanliness with several guests specifically mentioning that they found their accommodations to be well-kept, tidy and inviting upon arrival. Many guests enjoyed the additional amenities such as armchairs, ottomans and spacious bathrooms, although some mentioned that a few areas, like the grout and shower doors, could benefit from a deeper clean.
While the majority of feedback was positive, there were some points of concern. Issues such as noisy fridges, specific lighting issues and the occasional musty or smoky odor were observed. A few reviews noted that the rooms could benefit from soundproofing and some facilities appeared dated or in need of refurbishment. Despite these minor drawbacks, most guests felt that these issues did not significantly detract from their overall experience.
Overall, the blend of large, clean and comfortable rooms with modern amenities and friendly housekeeping made stays mostly enjoyable. Any issues that arose were generally resolved quickly by the staff, ensuring a satisfactory guest experience.
Beds
The mattresses and pillows, described as extremely comfortable, contribute significantly to positive sleeping experiences with terms like amazing, fantastic and super comfortable frequently used. Rooms with beds that are described as comfy, clean and well-maintained appear to satisfy the majority of guests.
However, there are a few less favorable comments regarding the beds. Some guests report issues such as beds being too soft or sagging, old mattresses or bed sheets that seemed unchanged. A select number of reviews mention encounters with bedbugs, worn-down mattresses and uncomfortable pull-out sofas.
In summary, while the majority of feedback emphasizes the comfort and quality of the beds at the Best Western Plus Toronto Airport Hotel, there are isolated criticisms that highlight room for improvement in bed maintenance and bedding cleanliness.
Cleanliness
Newly renovated rooms add to the overall fresh feel of the property. Spacious rooms and well-appointed accommodations are highlighted, contributing to a comfortable stay. Although some areas show signs of age and there are occasional mentions of specific spots needing deeper cleaning, the majority of guests find the hotel's cleanliness satisfying.
However, some reviews point out areas needing improvement. Issues such as dirty bathrooms, soiled bedding and crumbs under beds indicate that thoroughness can sometimes be inconsistent. A few guests noted that fixtures like shower curtains or carpets could use better upkeep. Despite these occasional hiccups, the hotel's cleanliness combined with its convenient location near the airport provides a generally positive experience for travelers.
Staff
Wi-Fi
Gym
Pool
Parking
However, the parking experience is not without its issues. Some travelers encountered difficulties finding a parking spot, especially during busy periods when the lot was full or nearly empty. There are instances when promised parking was not available and others faced high parking fees or additional charges for a second car. Furthermore, a few guests mentioned the outdoor parking being left unchecked and neglected, suggesting a need for better management and maintenance.
Overall, while many guests find the parking convenient and a valuable inclusion, there are notable concerns about availability and the need for improved organization and disclosure of parking rates.
Family
Guests appreciate the amenities such as free water and coffee in the lobby and the free parking, which adds to the convenience. The friendly and efficient staff receive praise for making the check-in process smooth and welcoming. The shuttle service is another plus, making it easier for families to travel to and from the airport. For those visiting family in Toronto, the hotel's location is also noted as a beneficial feature.
Despite occasional comments about room size being small for larger families, the overall impression is very positive. The hotel's cleanliness, comfort and attentive service make it a recommended choice for family travelers.
3 Star
The simplicity of the hotel's offerings, such as the minimal breakfast and straightforward room accommodations, is highlighted. For families traveling, the convenient garage is a noted benefit. Although the hotel isn't overly fancy, it meets the standard expectations for its rating.
Some areas, such as the lobby and room aesthetics, could benefit from updates, but the hotel remains a good choice within its classification. The overall consensus suggests that for those seeking a mid-range, uncomplicated stay near the airport, this hotel is a worthwhile option.
Rooms with Jacuzzi / Hot-Tub
Business
However, a few reviews mentioned areas for improvement. Some guests noted the hotel could benefit from more business-oriented services and a more flexible schedule to better accommodate the needs of business guests. There were also mentions of mixed experiences with customer service, indicating a need for updates.
In summary, the hotel provides convenient services and a prime location for business travelers, yet it shows room for improvement in enhancing guest support and flexibility to better meet the demands of its professional clientele.
Yes, Best Western Plus Toronto Airport Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Best Western Plus Toronto Airport Hotel.
No, Best Western Plus Toronto Airport Hotel doesn't allow dogs.
Yes, parking facilities are available at Best Western Plus Toronto Airport Hotel.
Yes, Best Western Plus Toronto Airport Hotel has a gym.
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