Chateau on the Lake Resort Spa and Convention Center is a highly regarded hotel among guests. The indoor pool, which is heated and includes a whirlpool, is a highlight for many guests. The indoor pool is immaculately clean and well-maintained, providing guests with a relaxing and enjoyable experience. Although some guests mentioned minor issues with the indoor hot tub, the overall facilities are exceptional. Aside from the indoor pool, guests rave about the hotel's beautiful views and friendly staff. Overall, Chateau on the Lake Resort Spa and Convention Center is a favorite among guests who appreciate a well-maintained and enjoyable indoor pool and overall superb amenities and service.
The Hotel Saint Louis, Autograph Collection is a great choice for guests looking to stay in the downtown area. Although there is no on-site parking, guests can use a conveniently located parking garage across the street for an additional fee. Many guests have found the garage to be affordable and spacious. Valet service is also available for an extra cost. While some guests have reported minor issues with parking, such as finding gum on their car, these instances seem to be uncommon. Overall, guests should be prepared for similar parking challenges when staying in the downtown area.
The Hampton Inn & Suites Country Club Plaza is highly acclaimed for its prime location in a charming neighborhood, mere walking distance from the bustling Country Club Plaza. Guests frequently highlight the ease of access to a variety of shops, restaurants and attractions, which makes it a popular choice for those eager to explore the area. The hotel combines a luxurious experience with high-grade cleanliness, spacious rooms and a fantastic breakfast selection, contributing to an overall exceptional stay.
Visitors regularly praise the well-stocked breakfast, noting the diverse and delicious options available each morning, including Western omelettes, cereals, baked goods, fruits and juices. The breakfast staff is lauded for their excellent service, enhancing the enjoyable start to the day.
Rooms are described as large, clean and comfortable with many offering beautiful views. Though some guests mention smaller bathrooms and occasional poor lighting, the overall feedback is positive, emphasizing the rooms' spaciousness and upkeep.
Cleanliness is a standout feature with the hotel and rooms consistently characterized as very clean and well-organized. Guests appreciate the updated decor and the attention to maintenance, coupled with the convenience of on-site parking.
The staff at Hampton Inn & Suites Country Club Plaza receive glowing reviews for their friendliness and helpfulness. The team's welcoming and polite demeanor, coupled with prompt and accommodating service, significantly enhances guests' experiences. Noteworthy mentions of specific staff members, like Jason, underscore the personalized service that visitors receive.
In summary, the Hampton Inn & Suites Country Club Plaza combines comfort, convenience and exceptional service, making it a preferred destination for those looking to enjoy the heart of the shopping district.
The Hampton Inn St Louis- at the Arch receives significant praise for its convenient and prime location, offering close proximity to major attractions like the Gateway Arch and downtown St. Louis. Guests appreciate the hotel's safe, clean and walkable environment, which allows easy exploration of nearby dining options, Busch Stadium and other sites. The added benefits of stunning views from certain rooms and accessibility to major roads further enhance its appeal.
The hotel's breakfast is another highlight, frequently commended for its quality and variety. Guests enjoy the continental breakfast with hot options like sausage and scrambled eggs, along with a popular waffle bar and healthy choices like yogurt. The breakfast staff’s friendly and accommodating nature contributes positively to the dining experience. Though some guests find room for improvement, the breakfast is generally seen as a strong point.
Despite the high marks for location and breakfast, the dining options generated mixed reviews due to the absence of an in-house restaurant and bar and the lack of room service. However, the front desk staff receives commendations for helpful dining suggestions in the area.
Rooms at the Hampton Inn St Louis- at the Arch are generally described as clean, spacious and comfortable, often featuring great views of the Gateway Arch. While some guests noted dated features or occasional cleanliness issues, the majority appreciate the well-maintained rooms with basic amenities. The friendly and courteous staff further improve guest satisfaction.
Cleanliness throughout the hotel earns high praise with many guests describing it as exceptionally well-maintained and sanitized. While occasional lapses are mentioned, the overall impression is one of high cleanliness standards.
The staff stands out for their friendliness, accommodation and helpfulness. The front desk and housekeeping teams are particularly highlighted for their exceptional service, making guests feel welcomed and well taken care of. Specific staff members such as John and Manager Chris receive notable commendations.
WiFi experiences are mixed with some guests finding the free WiFi satisfactory while others report issues with connectivity and speed. However, the inclusion of complimentary WiFi remains a positive aspect.
The gym and pool facilities also receive positive feedback. The gym is appreciated for its cleanliness, good equipment and city views, despite its small size and occasional equipment issues. The pool's heated, indoor setup is popular, especially with families, although issues like strong chlorine smells and inconsistent temperature control are noted.
Parking is another aspect with varied reactions. While many guests appreciate the secure, convenient and accessible parking options, some criticize the high fees and the cramped nature of the garage.
Electric vehicle charging facilities receive positive remarks for their availability and convenience, catering well to guests with electric vehicles.
Regarding nightlife, the hotel's proximity to vibrant bar scenes and downtown enhances its appeal for those seeking evening entertainment. However, some guests note that the selections aren't always very close and the area can seem empty at night. Despite this, the hotel’s security and staff service help ensure a safe and comfortable experience.
Overall, the Hampton Inn St Louis- at the Arch is highly regarded for its central location, excellent breakfast, clean facilities and friendly staff, making it a strong choice for travelers visiting St. Louis. While some areas, such as dining options and WiFi, have room for improvement, the positive aspects overwhelmingly contribute to a favorable guest experience.
The staff at Four Seasons St. Louis is exceptional, providing amazing and great customer service. They are prompt, accommodating, friendly and helpful, going above and beyond to ensure a comfortable and enjoyable stay. Fast and amazing room service adds to the overall excellent experience. A stay at Four Seasons St. Louis will make you feel like royalty.
The Raphael Hotel, Autograph Collection is a unique and historic boutique hotel located in the heart of the Kansas City Plaza district. Guests loved the convenient location of the hotel, which is within walking distance of great restaurants and shopping. The rooms were described as comfortable, clean and accommodating with some even describing them as gorgeous and delightful. The staff was exceptional with guests praising their kindness, helpfulness and professionalism. The onsite restaurant, Chaz's, offers excellent food and customer service. While some guests felt that the price was slightly high for the facilities provided, the overall experience was very good and left a positive impression with many guests vowing to return to the hotel in the future. Overall, The Raphael Hotel is the perfect holiday location for travelers who want to be close to the action of the plaza and enjoy a cozy atmosphere with modern amenities.
The InterContinental Kansas City at the Plaza by IHG, is a great choice for visitors who want to stay in a prime location while exploring Kansas City. Guests have raved about the fantastic location, right on the corner of the Country Club Plaza, a shopping district filled with restaurants, shops and live music. The hotel is one block away from the Plaza, providing easy access for exploring the area. The balcony view of the Plaza was a highlight for many guests. The hotel offers a good breakfast experience with prepared-to-perfection dishes and delightful service. The hotel's bar and restaurant were open during our stay and those who were able to try the incredible food ranked it as one of the top 5 meals they've ever had. The InterContinental Kansas City at the Plaza offers comfortable and clean rooms with stunning views of the Plaza. The staff was accommodating, friendly and efficient and took great precautions during these difficult times. The hotel is a beautiful and comfortable stay for guests, though some rooms could benefit from refurbishment. The pool area is very nice and guests can access soft drinks and a bar, making it the perfect spot to relax and enjoy the scenery from the balcony. The hotel offers children's menus and prompt service to ensure that kids are fed quickly and parents can enjoy their meals in peace. The hotel's location is another plus, as guests have access to an abundance of shopping and dining options. The highlight of the positive reviews were definitely the beds with many guests describing them as comfortable, amazing and felt like they were laying on a cloud. Overall, the InterContinental Kansas City at the Plaza by IHG, is a very good hotel with superb facilities and services.
Live! by Loews - St. Louis is a modern and clean hotel that offers exceptional service and is located in a prime location. Guests praise the hotel's proximity to Busch Stadium and Ballpark Village, as well as its easy access to the Gateway Arch and other downtown attractions. The staff is friendly and accommodating and the facility is beautiful and well-maintained. While the breakfast and dinner experiences vary depending on personal preferences, most guests find the dining options to be enjoyable with phenomenal food. The hotel offers clean and comfortable rooms, although some guests find them a bit small or have had issues with housekeeping. The hotel is praised for its focus on cleanliness and the exceptional staff, who go above and beyond to ensure a positive stay. While some guests have reported issues with parking and family friendliness, Live! by Loews - St. Louis is overall considered an excellent value for its prime location and exceptional service.
The Renaissance St. Louis Airport Hotel enjoys a strategic and convenient location, making it a preferred option for travelers needing quick access to Lambert Airport. The hotel's proximity to major freeways and attractions like the city stadium adds to its appeal. Guests appreciate the easy airport access via an efficient shuttle service and the beautiful views offered by the hotel's windows, despite some areas of the surrounding neighborhood feeling less safe.
Breakfast at the hotel garners positive remarks for its variety and quality with many guests stating the offerings were good to very good. The breakfast buffet is noted for its broad and fresh selections, although some guests felt the $15 per person cost was steep and a lack of complimentary breakfast was a downside for others. Despite isolated comments about occasional issues with food quality, the overall sentiment towards the breakfast experience remains positive, especially with the availability of discounts.
Rooms at the Renaissance St. Louis Airport Hotel are generally viewed as clean, spacious and comfortable with appreciated amenities such as in-room coffee makers. Comfortable beds and aesthetically pleasing spaces receive frequent praise. However, some inconsistencies in cleanliness and service standards, including reports of unpleasant smells and inadequate housekeeping, were noted, though they do not overshadow the general positive sentiment.
Cleanliness in the hotel receives mixed reviews. Many guests compliment the hotel's maintenance and clean rooms. Positive comments regarding the helpful and friendly staff contribute to a pleasant overall experience. Nevertheless, some travelers reported issues with dirty bathrooms, stained furniture and inconsistent cleaning services, which detracted from their stay.
The hotel staff is often highlighted as a significant positive aspect, being described as friendly, courteous and responsive to guests' needs. Notable mentions of staff members and the commendable service at the front desk and restaurant enhance the guest experience, although there were isolated incidents of dissatisfaction.
Wi-Fi services at the hotel appear to be a common point of contention with many guests expressing displeasure over the additional $10 per night fee for internet access and its lackluster quality.
Parking also receives mixed reviews. Some guests were unhappy with the $15 to $25 daily parking fees and raised concerns about the security of the parking lot, while a few noted that parking ended up being free for them.
The beds at the hotel generally receive positive feedback; many guests find them comfortable and conducive to a good night's sleep. Praise extends to the quality of the white linen and overall bedding. However, there are occasional reports of hard mattresses and issues with cleanliness, such as stained sheets.
Overall, the Renaissance St. Louis Airport Hotel is appreciated for its convenient location, comfortable rooms and excellent service, though there are areas, such as Wi-Fi, cleanliness and parking, that could benefit from improvements.
The Fontaine is a stylish and modern hotel with an unbeatable location in the heart of Kansas City, according to its guests. The hotel offers easy access to shopping, dining and entertainment options without the need for a rental car. The rooms are spacious, well-designed and luxurious with stunning bathrooms featuring huge walk-in showers. The staff is friendly, responsive and helpful, making guests feel welcome and at home. Some guests enjoyed the European-style breakfast, particularly the personalized omelet cooked by the friendly chef, while others found it expensive and lacking clarity. While the rooftop pool and bar are stunning and offer amazing views of the city, some guests found it to be small and crowded at times. Finally, the hotel is described by most guests as being clean, comfy and beautifully decorated, making for a luxurious experience that is worth the splurge.
The Comfort Inn & Suites Branson Meadows has a fantastic pool area that guests love. The pool, hot tub and sauna are clean and well-stocked, accommodating early morning and night owls. Families with children will enjoy the large, fun pool and parents appreciate the numerous fluffy towels provided. The staff is friendly and helpful and breakfast options are great for busy travelers. Though some guests aren't thrilled with the size of the indoor pool, the hot tub is a big hit. Overall, the Comfort Inn & Suites Branson Meadows is a convenient and peaceful place to stay.
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