Hampton Inn St Louis- at the Arch
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Summary of reviewsThe Hampton Inn St Louis- at the Arch receives significant praise for its convenient and prime location, offering close proximity to major attractions like the Gateway Arch and downtown St. Louis. Guests appreciate the hotel's safe, clean and walkable environment, which allows easy exploration of nearby dining options, Busch Stadium and other sites. The added benefits of stunning views from certain rooms and accessibility to major roads further enhance its appeal.
The hotel's breakfast is another highlight, frequently commended for its quality and variety. Guests enjoy the continental breakfast with hot options like sausage and scrambled eggs, along with a popular waffle bar and healthy choices like yogurt. The breakfast staff’s friendly and accommodating nature contributes positively to the dining experience. Though some guests find room for improvement, the breakfast is generally seen as a strong point.
Despite the high marks for location and breakfast, the dining options generated mixed reviews due to the absence of an in-house restaurant and bar and the lack of room service. However, the front desk staff receives commendations for helpful dining suggestions in the area.
Rooms at the Hampton Inn St Louis- at the Arch are generally described as clean, spacious and comfortable, often featuring great views of the Gateway Arch. While some guests noted dated features or occasional cleanliness issues, the majority appreciate the well-maintained rooms with basic amenities. The friendly and courteous staff further improve guest satisfaction.
Cleanliness throughout the hotel earns high praise with many guests describing it as exceptionally well-maintained and sanitized. While occasional lapses are mentioned, the overall impression is one of high cleanliness standards.
The staff stands out for their friendliness, accommodation and helpfulness. The front desk and housekeeping teams are particularly highlighted for their exceptional service, making guests feel welcomed and well taken care of. Specific staff members such as John and Manager Chris receive notable commendations.
WiFi experiences are mixed with some guests finding the free WiFi satisfactory while others report issues with connectivity and speed. However, the inclusion of complimentary WiFi remains a positive aspect.
The gym and pool facilities also receive positive feedback. The gym is appreciated for its cleanliness, good equipment and city views, despite its small size and occasional equipment issues. The pool's heated, indoor setup is popular, especially with families, although issues like strong chlorine smells and inconsistent temperature control are noted.
Parking is another aspect with varied reactions. While many guests appreciate the secure, convenient and accessible parking options, some criticize the high fees and the cramped nature of the garage.
Electric vehicle charging facilities receive positive remarks for their availability and convenience, catering well to guests with electric vehicles.
Regarding nightlife, the hotel's proximity to vibrant bar scenes and downtown enhances its appeal for those seeking evening entertainment. However, some guests note that the selections aren't always very close and the area can seem empty at night. Despite this, the hotel’s security and staff service help ensure a safe and comfortable experience.
Overall, the Hampton Inn St Louis- at the Arch is highly regarded for its central location, excellent breakfast, clean facilities and friendly staff, making it a strong choice for travelers visiting St. Louis. While some areas, such as dining options and WiFi, have room for improvement, the positive aspects overwhelmingly contribute to a favorable guest experience.
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The hotel's breakfast is another highlight, frequently commended for its quality and variety. Guests enjoy the continental breakfast with hot options like sausage and scrambled eggs, along with a popular waffle bar and healthy choices like yogurt. The breakfast staff’s friendly and accommodating nature contributes positively to the dining experience. Though some guests find room for improvement, the breakfast is generally seen as a strong point.
Despite the high marks for location and breakfast, the dining options generated mixed reviews due to the absence of an in-house restaurant and bar and the lack of room service. However, the front desk staff receives commendations for helpful dining suggestions in the area.
Rooms at the Hampton Inn St Louis- at the Arch are generally described as clean, spacious and comfortable, often featuring great views of the Gateway Arch. While some guests noted dated features or occasional cleanliness issues, the majority appreciate the well-maintained rooms with basic amenities. The friendly and courteous staff further improve guest satisfaction.
Cleanliness throughout the hotel earns high praise with many guests describing it as exceptionally well-maintained and sanitized. While occasional lapses are mentioned, the overall impression is one of high cleanliness standards.
The staff stands out for their friendliness, accommodation and helpfulness. The front desk and housekeeping teams are particularly highlighted for their exceptional service, making guests feel welcomed and well taken care of. Specific staff members such as John and Manager Chris receive notable commendations.
WiFi experiences are mixed with some guests finding the free WiFi satisfactory while others report issues with connectivity and speed. However, the inclusion of complimentary WiFi remains a positive aspect.
The gym and pool facilities also receive positive feedback. The gym is appreciated for its cleanliness, good equipment and city views, despite its small size and occasional equipment issues. The pool's heated, indoor setup is popular, especially with families, although issues like strong chlorine smells and inconsistent temperature control are noted.
Parking is another aspect with varied reactions. While many guests appreciate the secure, convenient and accessible parking options, some criticize the high fees and the cramped nature of the garage.
Electric vehicle charging facilities receive positive remarks for their availability and convenience, catering well to guests with electric vehicles.
Regarding nightlife, the hotel's proximity to vibrant bar scenes and downtown enhances its appeal for those seeking evening entertainment. However, some guests note that the selections aren't always very close and the area can seem empty at night. Despite this, the hotel’s security and staff service help ensure a safe and comfortable experience.
Overall, the Hampton Inn St Louis- at the Arch is highly regarded for its central location, excellent breakfast, clean facilities and friendly staff, making it a strong choice for travelers visiting St. Louis. While some areas, such as dining options and WiFi, have room for improvement, the positive aspects overwhelmingly contribute to a favorable guest experience.
Hotel Taking Steps Towards Sustainability
Adhering to Hilton's sustainability initiatives, this hotel focuses on waste reduction through recycling programs. It also implements measures for efficient resource management across its daily operations.
Dog Friendly Hotel
While not detailed, this hotel is pet-friendly, ensuring a welcoming environment for guests and their pets. Specific amenities for pets are not available in the provided context.
Hotel near Nightlife Spots
Located on Washington Avenue, providing guests with convenient walking access to the numerous bars, clubs, and restaurants that define the downtown nightlife scene.
Hotel with Swimming Pool
Hampton Inn St Louis- at the Arch has an indoor pool. The location is close to the Gateway Arch and other downtown sights.
Indoor Pool
Business Hotel
Offers standard Hampton Inn amenities for business travelers. Its location near the Arch provides convenient access to downtown attractions and business areas. Complimentary breakfast and reliable internet access are beneficial for business stays.
Hotel with Parking
This hotel features paid self-parking with covered and secured options and in/out privileges. On-site EV charging stations and limited oversized vehicle parking are also available.
EV charging stations
Hotel with Gym
Offers a fitness center, providing guests with exercise options.
Hotel with EV Charging Stations
This hotel has EV charging stations available. It also offers free breakfast and an indoor pool.
3-Star Hotel
This hotel is located in downtown St. Louis, near the Gateway Arch. It offers comfortable rooms and complimentary breakfast, providing a convenient base for exploring the city's attractions.
Hotel with Indoor Pool
Guests can utilize the heated indoor pool available at this centrally located hotel. While some reviews mention chlorine, it offers a convenient swimming option in the downtown area.
Hotel for Honeymoon
Accessible Hotel
Guest Reviews
The Hampton Inn St Louis- at the Arch boasts an exceptional location praised for its convenience and close proximity to major attractions. Guests repeatedly emphasize the hotel's prime position near the iconic Gateway Arch, which is often described as a very short walk away. This central location also provides easy access to downtown attractions, restaurants, convenience stores and Busch Stadium, making it ideal for both sightseeing and attending events. The area is noted for being safe, clean and walkable, allowing visitors to explore everything from the nearby Dome at America’s Center to the lively Washington Street dining options. Additionally, guests appreciate the stunning views of the Arch from certain rooms and the ease of access to major roads. The hotel combines this advantageous location with friendly staff, cleanliness and a secure environment, ensuring a comfortable stay right in the heart of St. Louis.
The breakfast at Hampton Inn St Louis-at the Arch receives a lot of praise from guests for its quality and variety. Many guests found the free, continental breakfast to be very good, offering a great selection including hot options like sausage, scrambled eggs and oatmeal. The breakfast staff is frequently described as friendly and accommodating, which enhances the dining experience.
Several reviews highlight specific features like the waffle bar, which was a hit among many guests. Others appreciated the ability to make their own waffles, along with the availability of healthy options like yogurt. The breakfast area itself is noted for being clean and well-stocked, contributing to an overall positive experience.
Despite the largely positive feedback, there were some criticisms. A few guests found the breakfast to be mediocre or not meeting their expectations for the price of the room. There were also comments about the breakfast being average or basic with suggestions for improvement such as adding biscuits and gravy or providing more variety in the options available.
Overall, guests seem to enjoy the plentiful and excellent breakfast offerings with most finding it to be a strong point of their stay at the hotel. The complimentary aspect and the wide selection provided make it a popular feature and while there are areas that could be improved, the breakfast generally leaves a favorable impression.
The Hampton Inn St Louis- at the Arch has received mixed feedback when it comes to dining options. While the front desk staff, particularly Andy, were praised for their excellent suggestions on where to eat and what to do in the area, guests noted the convenience of the hotel's proximity to various restaurants. However, some expressed disappointment about the lack of an in-house restaurant and bar, mentioning that the closest dining options are a few blocks away. The absence of room service and on-site dining was also highlighted. Families noted a scarcity of nearby food choices suitable for children. Some guests suggested that a shuttle service could have been beneficial during busy times, such as ballgame weekends. It is clear that while the staff's assistance and the hotel's location are appreciated, the lack of on-site dining and bar facilities was a significant downside for many visitors.
Travelers who have stayed at the Hampton Inn St Louis- at the Arch generally appreciated the clean and spacious nature of the rooms. Many described the rooms as comfortable, cozy and quiet with some noting that beds were very comfortable and rooms often came with a nice view, especially of the Gateway Arch.
Some guests mentioned that the rooms appeared dated and in need of updates with issues such as musty smells, sticky surfaces and scratchy comforters being noted. There were also occasional references to cleanliness issues, including hair on walls and stains on bedding or carpet, although these were not representative of the majority of reviews.
The hotel rooms were often described as well-equipped with basic amenities like TVs and mini-fridges, though there was a notable absence of microwaves in many rooms, which was inconvenient for some visitors. Space was a mixed point; while some found the rooms spacious, others thought they were microsized or oddly set up.
Despite a few maintenance concerns like noisy air conditioning and issues with room cleaning frequency, most guests found their stay comfortable due to the thoughtful room setup and amenities. The friendly and courteous staff added to the positive experience, consistently enhancing the overall guest satisfaction.
For those booking rooms in hopes of viewing the Gateway Arch, it is worth noting that not all rooms come with this feature. However, the views from rooms that did have this vantage point were described as incredible.
The beds at the Hampton Inn St Louis- at the Arch have received mixed reviews from guests, but many positive remarks highlight their comfort. Numerous guests described the beds as very comfortable, extremely comfortable, clean and cozy with great pillows. The hotel's bedding was often praised for being clean and providing a good night's sleep.
However, some guests noted discomfort with beds described as lumpy, stiff or too firm. Issues were also raised about the bed sizes with some mentioning that the beds were smaller than expected and not suitable for two people. Pillows were another point of contention with several reviews indicating that they were too soft or flat and needed replacement.
In summary, while many visitors found the beds comfortable and conducive to a good rest, there were enough reports of discomfort and bed attribute issues to suggest that consistency could be improved.
At Hampton Inn St Louis- at the Arch, guests frequently praise the hotel's cleanliness. Many reviewers highlight the property's outstanding upkeep, describing it as very clean, sanitized and exceptionally well-maintained. Frequent mentions of the rooms being clean, comfortable and spacious add to the overall positive impression. Common areas are consistently referenced as clean and secure and the housekeeping staff is often commended for their good effort and effectiveness.
However, some guests have pointed out inconsistencies, noting issues such as rooms with a musty smell, dirty bathrooms and occasional oversight like food left in refrigerators. Nevertheless, the predominant sentiment is one of high cleanliness standards with phrases like super clean, squeaky clean and everything was clean recurring throughout the reviews.
In summary, while Hampton Inn St Louis- at the Arch has its occasional lapses, the majority of guest experiences highlight a consistently clean, comfortable and well-maintained environment, making it a strong choice for travelers prioritizing cleanliness.
The staff at Hampton Inn St Louis - at the Arch consistently receive high praise from guests, often being described as very friendly, accommodating and helpful. Guests frequently highlight the exceptional service provided by the front desk with particular commendations for their welcoming and supportive attitude. Notable mentions include specific staff members like John and Manager Chris, who are frequently lauded for their helpfulness and knowledge.
Housekeeping also receives positive feedback with guests appreciating the cleanliness of their rooms and the friendly demeanor of those maintaining them. The breakfast staff are recognized for their efficiency and the pleasant atmosphere they create in the dining area, ensuring that guests start their mornings off well.
Despite a few isolated instances of unprofessional behavior, the overwhelming majority of reviews reflect a team that is courteous, attentive and dedicated to providing excellent customer service. The staff's ability to make guests feel safe and well taken care of is a recurring theme, reinforcing the hotel's reputation for a welcoming and guest-focused environment. Overall, the team at Hampton Inn St Louis - at the Arch is often described as embodying exceptional hospitality, making guests' stays memorable and enjoyable.
Guests at the Hampton Inn St. Louis - at the Arch had mixed experiences with the hotel's WiFi. While some appreciated the free WiFi and found it to be good or nice throughout their stay, others reported issues such as weak signals, slow speeds and frequent disconnections. A few guests experienced notable difficulties, including the WiFi not working or being unable to connect at all, which affected their overall satisfaction. Despite these challenges, the inclusion of free WiFi remains a positive aspect for many, even though some expected better performance and consistency.
Hampton Inn St Louis- at the Arch offers a gym that has garnered generally positive feedback from guests. The fitness center is described as good, clean, well-maintained and even excellent by some. Guests appreciated the availability and upkeep of the gym, highlighting that it is serviced with free weights and clean towels are always at hand. The gym staff is noted to be helpful and the gym itself provides city views, adding to the workout experience. Despite a few mentions of broken equipment and the gym being small, the overall impression is that it is a decent, functional space that caters well to those needing a workout during their stay.
The pool at Hampton Inn St. Louis - at the Arch has garnered a variety of reactions from guests; the general consensus leans positively, particularly for families. The heated pool is warmly received, being singled out as a hit with children and appreciated particularly during cold nights. The indoor setup provides a great time with splendid views, including sights of the Arch, which adds an extra dimension of enjoyment. Many commend the pool for its cleanliness and warm sauna-like conditions, offering an inviting leisure activity alongside the hotel's well-equipped fitness center.
However, there are mentions of challenges that could be a concern for some guests. Notably, the pool area appears to occasionally emit a strong chlorine smell, which has been potent enough to cause coughing for some. There are intermittent upkeep issues such as a loose pool ladder, cloudy water and sections cordoned off with caution tape, detracting from the overall experience. The temperature control has been inconsistent with reports of the water being either freezing or excessively hot.
Despite these concerns, many found the ambience delightful and suitable for relaxation and enjoyment, especially for families with children. The high praise for cleanliness and availability suggests that the pool remains a popular and well-utilized amenity at the hotel.
The Hampton Inn St Louis- at the Arch offers a variety of options for parking, earning mixed reactions from its guests. On the positive side, many have praised the availability and convenience of the parking facilities, noting that parking was readily accessible and well-managed. Some guests found the garage to be secure, covered and well-lit, providing an added layer of safety.
However, issues such as the cost and size of the parking garage were frequently mentioned. The most common complaint was the high parking fee, often cited as $20 or even $30 per night, which some guests felt was not disclosed upfront. Additionally, the garage's tight and compact design made navigation challenging and a few reviewers mentioned that the space could feel cramped.
Despite these concerns, the hotel seems to excel in providing secure and easily accessible parking in a well-lit environment. The overall sentiment suggests that while the convenience and security of the hotel’s parking are well-regarded, the cost and spatial constraints are notable drawbacks that the management might need to address.
Hampton Inn St Louis- at the Arch has garnered positive feedback for its electric vehicle charging facilities. Guests appreciated the availability and accessibility of EV charging stations, highlighting the convenience of having chargers on-site. The presence of both general EV chargers and specific Tesla chargers was noted as a significant benefit, ensuring that electric vehicle drivers could recharge without hassle. Additionally, the integration of good parking with electric charging made it easier for guests to manage their vehicles. The overall sentiment suggests that the hotel is well-equipped to meet the needs of guests traveling with electric vehicles.
Hampton Inn St Louis- at the Arch offers a mixed experience when it comes to nightlife. For those seeking nightlife adventures, the nearby bar scene and lively spots within walking distance are a highlight, providing safe and convenient options for an evening out. However, some guests mentioned that the selection of restaurants and bars isn't super close and others noted that the area can feel empty at night.
On the positive side, the hotel provides good security, ensuring a safe night out and offers comfortable bedrooms for a restful sleep afterward. The staff, particularly the night front desk workers, received praise for their excellent service and amenities like free hot chocolate at night add a nice touch to the experience.
While there are some minor issues such as slow elevators and occasional street noise, the overall convenience to downtown and proximity to Bush Stadium make it a suitable choice for those wanting to explore St. Louis's nightlife. Despite its nightlife drawbacks, the hotel manages to provide a comfortable and secure stay with a few perks for night owls.
Hampton Inn St Louis - at the Arch offers a solid three-star experience, fitting well within its rating. The hotel is notably clean and well-maintained with continuous improvements in cleanliness. Guests have praised the polite and efficient staff, contributing to a hospitable environment. The beds are very comfortable and the rooms provide a wonderful ambiance with updated security measures. The hotel's location is ideal with nearby restaurants, fitness facilities and easy taxi accessibility, making it convenient for travelers.
Despite some complaints about post-checkout noise and occasional lack of follow-up on noise issues, the overall services provided are of a high standard. The hotel boasts beautiful views, especially of the Arch and the ambiance is pleasant and secure. Rates are reasonable for the facilities offered and the well-maintained gardens add to the charm of the place. The value provided aligns well with what can be expected from a three-star hotel.
Hampton Inn St Louis- at the Arch stands out as an ideal choice for business travelers, offering excellent business accommodations that create a professional atmosphere for meetings and engagements. The hotel provides ample business meeting space, including optional areas for various gatherings, making it a great venue for business events both large and small. With a well-equipped business center and a good fitness center on site, guests can balance work and wellness effortlessly.
The hotel's downtown location, providing instant access from I35, further enhances its appeal for those traveling for work. Rooms are COVID-cleaned and kept tidy, although most housekeeping employees were reportedly on leave, the rooms did not appear to need vacuuming.
Guest support staff are knowledgeable and security measures such as needing a key for everything ensure a secure stay. While there have been noted delays with elevators and limited parking, which have occasionally impacted business activities, the overall facilities and services rendered for business purposes make this hotel a top choice for professionals visiting St Louis.
The Hampton Inn St Louis- at the Arch is praised for its accessibility features, making it a convenient choice for guests with disabilities. The hotel offers handicap accessible rooms and is fully ADA compliant, ensuring smooth and easy access to multiple floors and facilities. Accessibility is consistent throughout with wheelchair-friendly design and accessible parking situated close to the entrance. Guests also appreciated the secure and safe environment, including secure parking options. Additionally, the staff are noted for their helpfulness, enhancing the overall experience for those requiring special accommodations. Although there were mentions of needing more elevators, the overall accessibility is considered good, catering well to those with strollers and wheelchairs.
The indoor pool at Hampton Inn St Louis - at the Arch receives mixed reviews from its guests. On the positive side, many describe the pool as very nice and heated, which contributes to a pleasant experience. It is highlighted that the pool is located on the 5th floor and is well-maintained, providing a comfortable setting for relaxation. Children especially seem to love spending time in the pool, making it a hit with families.
However, not all feedback is glowing. Some guests found the pool to be just okay or standard and there are repeated concerns about the water temperature with multiple mentions that the indoor pool is cold. The pool room's temperature and the notable chlorine smell also detract from the experience for some visitors. Additionally, the pool area can become crowded, which might affect the overall enjoyment. Despite these issues, the pool generally offers a satisfactory experience, particularly for those seeking a family-friendly activity.
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Location
Breakfast
Several reviews highlight specific features like the waffle bar, which was a hit among many guests. Others appreciated the ability to make their own waffles, along with the availability of healthy options like yogurt. The breakfast area itself is noted for being clean and well-stocked, contributing to an overall positive experience.
Despite the largely positive feedback, there were some criticisms. A few guests found the breakfast to be mediocre or not meeting their expectations for the price of the room. There were also comments about the breakfast being average or basic with suggestions for improvement such as adding biscuits and gravy or providing more variety in the options available.
Overall, guests seem to enjoy the plentiful and excellent breakfast offerings with most finding it to be a strong point of their stay at the hotel. The complimentary aspect and the wide selection provided make it a popular feature and while there are areas that could be improved, the breakfast generally leaves a favorable impression.
Dinner
Rooms
Some guests mentioned that the rooms appeared dated and in need of updates with issues such as musty smells, sticky surfaces and scratchy comforters being noted. There were also occasional references to cleanliness issues, including hair on walls and stains on bedding or carpet, although these were not representative of the majority of reviews.
The hotel rooms were often described as well-equipped with basic amenities like TVs and mini-fridges, though there was a notable absence of microwaves in many rooms, which was inconvenient for some visitors. Space was a mixed point; while some found the rooms spacious, others thought they were microsized or oddly set up.
Despite a few maintenance concerns like noisy air conditioning and issues with room cleaning frequency, most guests found their stay comfortable due to the thoughtful room setup and amenities. The friendly and courteous staff added to the positive experience, consistently enhancing the overall guest satisfaction.
For those booking rooms in hopes of viewing the Gateway Arch, it is worth noting that not all rooms come with this feature. However, the views from rooms that did have this vantage point were described as incredible.
Beds
However, some guests noted discomfort with beds described as lumpy, stiff or too firm. Issues were also raised about the bed sizes with some mentioning that the beds were smaller than expected and not suitable for two people. Pillows were another point of contention with several reviews indicating that they were too soft or flat and needed replacement.
In summary, while many visitors found the beds comfortable and conducive to a good rest, there were enough reports of discomfort and bed attribute issues to suggest that consistency could be improved.
Cleanliness
However, some guests have pointed out inconsistencies, noting issues such as rooms with a musty smell, dirty bathrooms and occasional oversight like food left in refrigerators. Nevertheless, the predominant sentiment is one of high cleanliness standards with phrases like super clean, squeaky clean and everything was clean recurring throughout the reviews.
In summary, while Hampton Inn St Louis- at the Arch has its occasional lapses, the majority of guest experiences highlight a consistently clean, comfortable and well-maintained environment, making it a strong choice for travelers prioritizing cleanliness.
Staff
Housekeeping also receives positive feedback with guests appreciating the cleanliness of their rooms and the friendly demeanor of those maintaining them. The breakfast staff are recognized for their efficiency and the pleasant atmosphere they create in the dining area, ensuring that guests start their mornings off well.
Despite a few isolated instances of unprofessional behavior, the overwhelming majority of reviews reflect a team that is courteous, attentive and dedicated to providing excellent customer service. The staff's ability to make guests feel safe and well taken care of is a recurring theme, reinforcing the hotel's reputation for a welcoming and guest-focused environment. Overall, the team at Hampton Inn St Louis - at the Arch is often described as embodying exceptional hospitality, making guests' stays memorable and enjoyable.
Wi-Fi
Gym
Pool
However, there are mentions of challenges that could be a concern for some guests. Notably, the pool area appears to occasionally emit a strong chlorine smell, which has been potent enough to cause coughing for some. There are intermittent upkeep issues such as a loose pool ladder, cloudy water and sections cordoned off with caution tape, detracting from the overall experience. The temperature control has been inconsistent with reports of the water being either freezing or excessively hot.
Despite these concerns, many found the ambience delightful and suitable for relaxation and enjoyment, especially for families with children. The high praise for cleanliness and availability suggests that the pool remains a popular and well-utilized amenity at the hotel.
Parking
However, issues such as the cost and size of the parking garage were frequently mentioned. The most common complaint was the high parking fee, often cited as $20 or even $30 per night, which some guests felt was not disclosed upfront. Additionally, the garage's tight and compact design made navigation challenging and a few reviewers mentioned that the space could feel cramped.
Despite these concerns, the hotel seems to excel in providing secure and easily accessible parking in a well-lit environment. The overall sentiment suggests that while the convenience and security of the hotel’s parking are well-regarded, the cost and spatial constraints are notable drawbacks that the management might need to address.
EV charging stations
Nightlife
On the positive side, the hotel provides good security, ensuring a safe night out and offers comfortable bedrooms for a restful sleep afterward. The staff, particularly the night front desk workers, received praise for their excellent service and amenities like free hot chocolate at night add a nice touch to the experience.
While there are some minor issues such as slow elevators and occasional street noise, the overall convenience to downtown and proximity to Bush Stadium make it a suitable choice for those wanting to explore St. Louis's nightlife. Despite its nightlife drawbacks, the hotel manages to provide a comfortable and secure stay with a few perks for night owls.
3 Star
Despite some complaints about post-checkout noise and occasional lack of follow-up on noise issues, the overall services provided are of a high standard. The hotel boasts beautiful views, especially of the Arch and the ambiance is pleasant and secure. Rates are reasonable for the facilities offered and the well-maintained gardens add to the charm of the place. The value provided aligns well with what can be expected from a three-star hotel.
Business
The hotel's downtown location, providing instant access from I35, further enhances its appeal for those traveling for work. Rooms are COVID-cleaned and kept tidy, although most housekeeping employees were reportedly on leave, the rooms did not appear to need vacuuming.
Guest support staff are knowledgeable and security measures such as needing a key for everything ensure a secure stay. While there have been noted delays with elevators and limited parking, which have occasionally impacted business activities, the overall facilities and services rendered for business purposes make this hotel a top choice for professionals visiting St Louis.
Accessible
Indoor Pool
However, not all feedback is glowing. Some guests found the pool to be just okay or standard and there are repeated concerns about the water temperature with multiple mentions that the indoor pool is cold. The pool room's temperature and the notable chlorine smell also detract from the experience for some visitors. Additionally, the pool area can become crowded, which might affect the overall enjoyment. Despite these issues, the pool generally offers a satisfactory experience, particularly for those seeking a family-friendly activity.
Yes, Hampton Inn St Louis- at the Arch has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hampton Inn St Louis- at the Arch.
Yes, Hampton Inn St Louis- at the Arch welcomes dogs.
Yes, parking facilities are available at Hampton Inn St Louis- at the Arch.
Yes, Hampton Inn St Louis- at the Arch has a gym.
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