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Summary of reviewsThe ibis Mogi das Cruzes Shopping is lauded for its prime location in the vibrant city of Mogi das Cruzes, offering guests easy access to local amenities, including the Mogi Shopping Mall situated just in front of the hotel. This strategic positioning facilitates convenient dining, shopping, and seamless connectivity to public transport, catering well to both business and leisure travelers. The hotel's modern design and pet-friendly accommodations, along with special touches such as live music during breakfast, enhance the overall guest experience.
The breakfast service at the hotel is a distinctive highlight, characterized by its delicious and varied selection. Guests frequently praise the array of fresh and high-quality options, creating a delightful start to the day. The spacious and welcoming breakfast area, combined with a schedule accommodating late risers, adds to its appeal. Although some guests wish breakfast was included in the room rate, the overall sentiment remains overwhelmingly positive.
Guest reviews consistently commend the hotel's rooms for their cleanliness and comfort, despite mixed opinions about room size and additional amenities. The accommodations are praised for being practical and functional, well-suited for short stays and business trips. While minor issues such as noise and fluctuating shower temperatures are occasionally noted, the emphasis on cleanliness is a common thread among guests.
The staff at ibis Mogi das Cruzes Shopping are recognized for their friendliness and exemplary service. Receptionists and support teams are frequently highlighted for their helpfulness, professionalism, and their commitment to ensuring a pleasant guest experience. The hotel's strong service ethos makes it a reliable choice for travelers.
Positive feedback is also garnered for the hotel's free Wi-Fi, which generally meets guests' needs for work and leisure, although minor improvements are suggested. Parking facilities receive mixed reviews, with guests appreciating the convenience but expressing the desire for parking fees to be included in the room rate.
Despite some variability in opinions about bed comfort, the overall accommodation quality, including clean rooms and good bedding, satisfies most guests. The hotel maintains the reliable standard of the Ibis brand, making it an attractive, comfortable option for visitors to the Mogi das Cruzes area, especially given its strategic location and service-oriented atmosphere. Show more
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Dog Friendly Hotel
This hotel welcomes pets with an extra fee. It offers modern, air-conditioned rooms, free WiFi, a restaurant serving breakfast, a 24/7 bar, and an optional car park, ensuring a comfortable stay for both you and your pet. Its location near Mogi Mall and various outdoor attractions adds to its appeal.
Hotel with Parking
Offers an opt-in car park area with valet parking, providing secure and convenient parking. It's near Mogi Shopping and the bus terminal, making it ideal for travelers. The hotel is modern and has good accessibility.
3-Star Hotel
This modern and well-located hotel offers air-conditioned rooms and free WiFi, suitable for couples, solo travelers, and families. It features a restaurant serving breakfast and is ideal for social or corporate events. The hotel also has a 24/7 bar, optional car park, and welcomes pets.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Apartment with One Double BedThis double room has a minibar, cable TV and air conditioning.
Standard Apartment with Two Single BedsThis twin room has a soundproofing, minibar and air conditioning.
Standard Room - Mobility AccessibleFeaturing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV with cable channels. The unit has 1 bed.
Standard Room with 1 Double bed and 1 Small bedProviding free toiletries, this suite includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar and a wardrobe.
Guest Reviews
8.0
Very Good
Location
Nestled in the vibrant city of Mogi das Cruzes, the Ibis Mogi das Cruzes Shopping offers travelers an exceptional location with immediate access to the best local amenities. Positioned conveniently in front of the Mogi Shopping Mall, guests enjoy effortless access to a variety of bars, restaurants, and supermarkets. This strategic spot makes dining and shopping a breeze and provides easy connections to the city's bus and train stations. A welcoming atmosphere and a modern design further enhance the appeal of this well-located hotel, making it a prime choice for visitors seeking both comfort and convenience.
The area surrounding the hotel is alive with activity, offering a cozy and well-planned urban environment that charms both business and leisure travelers. Guests can expect clean and comfortable rooms complemented by good amenities and attentive service. Though service quality isn't unanimously praised, the hotel's offering of pet-friendly accommodations, quiet rooms, and live music during breakfast adds unique touches to the overall experience.
Those interested in exploring the region will find the hotel to be an ideal base due to its proximity to Mogi University, perfect for visiting students or academic professionals. This accessibility makes it a preferred choice for visitors needing a reliable and strategic location within the heart of Mogi das Cruzes. With such favorable positioning and a remarkable breakfast selection, the hotel captures the essence of convenience, making it a worthy option for travelers.
Breakfast
At ibis Mogi das Cruzes Shopping, the breakfast experience stands out as a significant highlight for guests, receiving commendations for its excellence and variety. Reviewers frequently described the breakfast as delicious, with phrases such as "excellent," "superb," and "very tasty" appearing regularly. It caters to a range of preferences with a diverse array of fresh and high-quality options, including fruits, breads, and pastries, creating a satisfying start to the day. The spacious breakfast area adds to the comfort, allowing guests to enjoy their meal in a welcoming environment.
Some guests were delighted by additional touches like live music, which added a pleasant ambiance to the breakfast experience. Serving until 12 PM on weekends, the breakfast schedule accommodates late risers, enhancing convenience for guests. While the majority found the breakfast worth the extra cost, a few indicated that they wished the price was included in the stay or more affordable.
Despite a few mentions of areas for improvement, such as occasional lack of variety or high prices, the overall sentiment towards the breakfast remains highly positive, contributing to the appeal of the hotel along with its great location and friendly service. Whether traveling for business or leisure, the breakfast at ibis Mogi das Cruzes Shopping appears to be a delightful perk, helping visitors start their day on a bright note.
Rooms
The rooms at ibis Mogi das Cruzes Shopping are consistently praised for their cleanliness and comfort, offering a practical and functional space typical of the Ibis brand. Guests appreciate the modern and well-maintained amenities, including comfortable beds and effective air conditioning, making them suitable for short stays and business trips. While some reviews highlight the rooms as cozy and spacious enough for a couple with minimal luggage, others note that room size can be on the smaller side, with limited extra amenities like blankets and water. The basic but efficient setup meets most visitors' expectations, though some mention issues with noise and fluctuating shower temperatures. Overall, the hotel offers standard, no-frills accommodation with an emphasis on cleanliness and practicality, ideally located for convenience.
Beds
The guest reviews for ibis Mogi das Cruzes Shopping present a mixed yet generally positive sentiment regarding the comfort of the beds. Many guests found the beds to be comfortable, often using descriptors such as comfortable mattress, good mattress, quality beds and linens, and very comfortable bed. The softness of the bed, pillows, and sheets are appreciated for providing a restful experience, with some guests noting that the bed is great for resting.
However, there are several comments indicating dissatisfaction with the beds. Some guests described the mattresses as hard or very thin, akin to a mattress pad, which detracted from their comfort. Complaints about uncomfortable beds, low pillows, and beds that were not very comfortable were recurrent.
Beyond the bed comfort, guests praised the overall facilities, noting clean rooms and good showers alongside the comfortable beds. The reports of beds being super comfortable occasionally emerged, highlighting guest satisfaction with the experience. Despite the discrepancies in opinions, several guests agree on the comforting aspects of the bedding provided by the hotel.
Cleanliness
The 'ibis Mogi das Cruzes Shopping' hotel generally receives positive feedback for its cleanliness, with many guests highlighting the consistently clean and comfortable rooms. The cleanliness of the hotel is frequently described as excellent or even impeccable, contributing to a pleasant experience overall. Guests appreciate the clean and organized environment, and the facilities seem well-maintained, including well-kept common areas and tidy rooms.
However, a few reviews indicate that there might be occasional lapses in cleaning standards, with some reports of musty odors and less-than-perfect restroom maintenance. Despite these issues, the majority view cleanliness favorably, often mentioning the polite and efficient cleaning staff who uphold the Ibis chain's standard. The accommodations are generally noted as clean and comfortable, offering good value for money, especially in terms of its well-regarded breakfast options.
Located conveniently next to a supermarket and shopping mall, the hotel is praised not only for its cleanliness but also for its excellent location and professional staff. Despite some challenges, such as ongoing renovations and occasional understaffing, guests find the hotel to meet expectations, providing a clean and pleasant stay overall.
Staff
The staff at ibis Mogi das Cruzes Shopping are consistently praised for their exemplary service and friendliness. Guests frequently highlight the helpfulness and courteous nature of the team, particularly noting the positive interactions with the receptionists. The staff's attentiveness during both check-in and throughout guests' stays ensures a seamless experience, with many employees described as kind, polite, and accommodating. Specific commendations are given to individuals who went the extra mile to resolve issues or enhance the guest experience, such as proactive room changes and delivering excellent customer service. Although there are occasional concerns about experience levels and certain interactions, the general consensus portrays a team that is genuinely committed to providing outstanding service, characterized by empathy, discretion, and a welcoming atmosphere. Housekeeping and breakfast teams also receive praise for their diligence and care, contributing to the overall positive impression of the hotel's service quality.
Wi-Fi
The Wi-Fi at ibis Mogi das Cruzes Shopping generally has positive feedback. Reviews indicate that the internet works well for tasks such as work and provides a good connection overall. Guests have described the Wi-Fi as good, which suggests a level of reliability that is satisfactory for normal usage. However, there are mentions of occasional issues, such as instability and slow internet speeds, along with a lack of Wi-Fi passwords during some stays. These concerns seem to affect certain aspects, like TV connectivity. While there is room for minor improvements, the Wi-Fi service largely meets the needs of guests, particularly for professional purposes.
Parking
At ibis Mogi das Cruzes Shopping, the parking situation receives mixed reviews from guests. The parking itself is noted for being convenient and offering good service, particularly the valet service, which many found excellent. However, a common concern is that parking is not included in the daily room rate and comes at an additional cost, typically R$25 to R$30 per day. This separate charge for parking leaves some guests feeling that it should have been included in the room price.
Instances of disorganization and delays, particularly during check-in and check-out, where accessing vehicles took longer than expected, have also been reported. Additionally, there is some confusion over whether parking fees are included, as the information provided lacks clarity. Despite these issues, the hotel's excellent location close to numerous restaurants and a major shopping mall offers a notable highlight for visitors. While the convenience of the parking facility is appreciated, future guests are encouraged to prepare for an additional parking fee.
3 Star
The Ibis Mogi das Cruzes Shopping offers a reliable and consistent experience typical of the Ibis brand, well-suited for those familiar with its standard quality. Guests appreciate the clean and comfortable rooms that meet expectations for a short stay, especially if visiting the Mogi das Cruzes area. The hotel shines with an attentive staff and a varied breakfast that adds to the convenience. Although some reviewers noted that the accommodations could benefit from an update, the strategic location makes it a top choice in the region. While the experience is largely standard with no extraordinary highlights, Ibis Mogi stands out as the most comfortable option compared to other local accommodations. This hotel presents an attractive option for those who value consistency and reliability in their travel plans.
No, ibis Mogi das Cruzes Shopping doesn't have any pool.
No, a spa isn't available at ibis Mogi das Cruzes Shopping.
Yes, ibis Mogi das Cruzes Shopping welcomes dogs.
Yes, parking facilities are available at ibis Mogi das Cruzes Shopping.
No, ibis Mogi das Cruzes Shopping doesn't have a gym.