Hotel Convento dos Capuchos
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Summary of reviewsHotel Convento dos Capuchos enjoys an enviable location, praised for its tranquil setting, historical charm and modern comforts. Guests highlight its close proximity to the historic center and natural attractions, offering a peaceful ambiance ideal for relaxation while being conveniently near local attractions. The hotel boasts ample parking, serene gardens and spacious rooms, some with private terraces perfect for sunset views. Guests also appreciate the excellent services and facilities provided.
The breakfast experience is mixed with some guests describing it as amazing with good homemade products, while others feel it lacks variety and quality expected from a four-star hotel. Positive remarks highlight the fresh and varied options, though improvements are suggested.
The dinner experience receives similar mixed reviews with commendations for delicious and well-prepared dishes, especially the standout bacalhau à lagareiro. However, service issues and an unwelcoming ambiance detract from the overall dining experience.
The rooms are notably spacious and well-decorated, providing comfort and effective air conditioning. While most rooms maintain a charming and modern style, some guests note occasional issues such as cold temperatures, outdated bathrooms and variable cleanliness standards.
Cleanliness is generally commendable with well-maintained indoor and outdoor spaces, though a few reviews mention lapses in room cleanliness and bathroom upkeep. Despite these issues, the hotel maintains a cozy and beautiful ambiance.
The staff consistently impresses with their warmth and friendliness, providing attentive and efficient service. Specific staff members, like Carolina, are highlighted for exceptional service. Despite occasional remarks about overwhelmed or inexperienced staff, the politeness and professionalism contribute significantly to a positive guest experience.
The pool area is a notable highlight, well-maintained with excellent water temperature, complemented by spa amenities like a Turkish bath, sauna and jacuzzi. Minor setbacks include occasional cleanliness issues and a lack of adequate umbrellas around the pool. However, this outdoor space is ideal for relaxation and engaging in nearby hiking routes.
While the beds are generally comfortable, some guests find the mattresses too hard and there are suggestions for updating pillows and cushions to enhance comfort.
Despite the positive aspects, many guests raise concerns about the hotel's four-star rating, suggesting that it falls short in terms of service, facilities and overall comfort. Issues such as dated decor, poor acoustics and basic room amenities are noted. The breakfast offerings and unprofessional service further detract from the four-star experience.
In summary, Hotel Convento dos Capuchos provides a charming and historic setting with peaceful surroundings, spacious rooms and friendly staff, making it a recommended stay. However, improvements in breakfast, service and room amenities are needed to meet the expectations of a true four-star establishment.
Categories
The breakfast experience is mixed with some guests describing it as amazing with good homemade products, while others feel it lacks variety and quality expected from a four-star hotel. Positive remarks highlight the fresh and varied options, though improvements are suggested.
The dinner experience receives similar mixed reviews with commendations for delicious and well-prepared dishes, especially the standout bacalhau à lagareiro. However, service issues and an unwelcoming ambiance detract from the overall dining experience.
The rooms are notably spacious and well-decorated, providing comfort and effective air conditioning. While most rooms maintain a charming and modern style, some guests note occasional issues such as cold temperatures, outdated bathrooms and variable cleanliness standards.
Cleanliness is generally commendable with well-maintained indoor and outdoor spaces, though a few reviews mention lapses in room cleanliness and bathroom upkeep. Despite these issues, the hotel maintains a cozy and beautiful ambiance.
The staff consistently impresses with their warmth and friendliness, providing attentive and efficient service. Specific staff members, like Carolina, are highlighted for exceptional service. Despite occasional remarks about overwhelmed or inexperienced staff, the politeness and professionalism contribute significantly to a positive guest experience.
The pool area is a notable highlight, well-maintained with excellent water temperature, complemented by spa amenities like a Turkish bath, sauna and jacuzzi. Minor setbacks include occasional cleanliness issues and a lack of adequate umbrellas around the pool. However, this outdoor space is ideal for relaxation and engaging in nearby hiking routes.
While the beds are generally comfortable, some guests find the mattresses too hard and there are suggestions for updating pillows and cushions to enhance comfort.
Despite the positive aspects, many guests raise concerns about the hotel's four-star rating, suggesting that it falls short in terms of service, facilities and overall comfort. Issues such as dated decor, poor acoustics and basic room amenities are noted. The breakfast offerings and unprofessional service further detract from the four-star experience.
In summary, Hotel Convento dos Capuchos provides a charming and historic setting with peaceful surroundings, spacious rooms and friendly staff, making it a recommended stay. However, improvements in breakfast, service and room amenities are needed to meet the expectations of a true four-star establishment.
Hotel with Swimming Pool
This hotel features a seasonal outdoor pool and a full-service spa, providing guests with options for relaxation and wellness. The location in the historical district adds to its appeal.
Panoramic View Pool Outdoor Pool
Hotel with Parking
Hotel Convento dos Capuchos provides free private parking, with guests noting the ease of parking. It also offers accessible parking facilities, ensuring convenience for all visitors.
4-Star Hotel
Located in Moncao, this hotel offers a unique experience in a historic convent setting. It combines historical charm with modern amenities for a memorable stay.
Hotel with Outdoor Pool
This hotel offers a seasonal outdoor pool, complemented by access to a full-service spa and an outdoor tennis court, providing a range of recreational options for guests.
Boutique-style Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Panoramic View Pool
About Hotel Convento dos Capuchos
License: 13
Guest Reviews
Location
The hotel's peaceful ambiance stands out, making it an ideal spot for relaxation while still being conveniently close to local attractions. Guests appreciate the spacious rooms, some of which come with private terraces perfect for sunset views. The proximity to natural attractions like riverbanks and scenic walkways adds to the appeal.
Accessibility is another strong point with easy access to Monção, nearby towns and vibrant local life. Ample parking is provided, enhancing convenience for those traveling by car. The serene gardens, excellent breakfast and attentive staff further contribute to a highly recommended stay at this centrally located gem.
Breakfast
However, the criticisms point to a need for improvement in both variety and quality. Several guests feel that the breakfast offerings do not align with the standards expected of a 4-star hotel with some even comparing it to a 2-star establishment. Issues such as limited selection, industrialized products and missing items mar the experience for some patrons. Despite these critiques, positive remarks highlight the fresh and varied options available with a few noting the breakfast as the highlight of their stay.
Overall, breakfast at Hotel Convento dos Capuchos can be hit-or-miss, but it has the potential to be a delightful experience with some enhancements to its offerings and service.
Dinner
Rooms
The hotel's charming aesthetic extends beyond the rooms, which are described as cozy and pleasant, featuring a tasteful yet sober décor. While not all rooms match the antique elegance of the convent section, they maintain a modern and inviting style.
Some reviewers did indicate areas for improvement, such as the occasional cold temperature in the rooms and difficulties operating the climate control systems. Additionally, a few guests mentioned issues like a slight damp smell, outdated bathrooms and variable cleanliness standards.
Despite some minor drawbacks, the overall impression is of a beautifully maintained hotel with spacious, comfortable rooms that provide a peaceful retreat for its guests.
Beds
Cleanliness
However, not all experiences align seamlessly. Some reviews indicate lapses in room cleanliness, mentioning issues such as insufficient lighting, dirt marks on bed linen and inadequate vacuuming. The bathrooms, particularly in the garden area rooms, have also received calls for more thorough cleaning or replacements.
Guests have noted that while the establishment possesses a cozy and beautiful ambiance, there were occasional setbacks concerning the temperature of the water and the quality of some in-room amenities. Despite these points, the overall feedback underscores a serene and clean environment that enhances the guest experience at this historic hotel.
Staff
Despite some remarks about staff being overwhelmed or lacking experience, the majority of reviews commend their kindness and availability. The reception service and breakfast receive particular praise for being well-managed. The politeness, professionalism and genuine friendliness of the staff contribute significantly to a positive guest experience, enhancing the appeal of the hotel’s charming and authentic atmosphere. While there are occasional mixed reviews concerning management and staff sufficiency, the general sentiment emphasizes the genuine warmth and attentiveness extended to guests.
Pool
The idyllic outdoor space surrounding the pool is fantastic for tranquility and fun, contributing to the overall serene atmosphere. Additionally, visitors can enjoy the Turkish bath, sauna and a well-loved jacuzzi, which add to the hotel’s luxurious spa amenities.
While the pool is generally clean and a satisfying feature for many, there have been occasional remarks about cleanliness issues, such as sediment, algae and instances of a dirty appearance. Moreover, there are loungers around the pool, though multiple guests have noted the lack of adequate umbrellas with existing ones either broken or insufficient.
This outdoor haven is also seen as ideal for those looking to engage in hiking routes in the surroundings, providing a balanced mix of relaxation and activity. Overall, despite minor setbacks, the pool and the surrounding areas stand out as a significant and enjoyable part of the hotel stay.
4 Star
The hotel appears dated and in need of renovation, especially the bathrooms. Guests noted that the rooms were quite small and basic and the overall decor did not align with what one would expect from a four-star property. The breakfast offerings also left much to be desired with several reviewers mentioning that the quality and variety were insufficient.
Acoustics within the hotel were problematic and the level of service did not meet guests' expectations with some even feeling deceived by the service relative to the price paid. Issues such as not being able to provide a phone charger when requested were highlighted as examples of the hotel's failure to meet four-star standards.
Despite the potential for a pleasant stay, the consistent theme among the reviews is that Hotel Convento dos Capuchos falls short of the four-star rating it advertises. Many guests felt that a review of its star rating is warranted and cannot recommend it as a true four-star experience.
Yes, Hotel Convento dos Capuchos has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Hotel Convento dos Capuchos.
No, Hotel Convento dos Capuchos doesn't allow dogs.
Yes, parking facilities are available at Hotel Convento dos Capuchos.
Yes, Hotel Convento dos Capuchos has a gym.
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