Mercure Parkhotel Mönchengladbach

Monchengladbach 51.19973600, 6.43516700 , Hohenzollernstr. 5 (Show on Map)
8.8
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMercure Parkhotel Mönchengladbach enjoys a prime location, nestled in a serene park setting while being conveniently close to the city center, popular attractions, and transport links. Guests praise its tranquil atmosphere despite proximity to main roads and delve into the ease of access provided by ample parking and well-connected routes, making it a preferred choice for both leisure and business travelers.

The hotel’s breakfast experience is frequently highlighted as a standout feature, offering a diverse selection that caters to various dietary needs, including vegetarian options and a wide cheese assortment. Many guests appreciate the fresh and abundant offerings, complemented by friendly and accommodating staff, despite the price being on the higher side for some. Dinner service similarly garners positive remarks for the quality and taste of the dishes, enhanced by courteous restaurant staff and a charming beer garden, although the menu could benefit from more variety.

Room comfort is a strong point at the Mercure Parkhotel Mönchengladbach, with spacious, clean rooms featuring comfortable beds and garden views contributing to a restful stay. Some elements such as outdated furnishings and occasional maintenance issues do detract from an otherwise positive experience. The hotel excels in cleanliness with well-kept areas, but certain instances of cleanliness issues, particularly in bathrooms, have been noted by guests.

The staff at the hotel consistently impress with their friendliness and professionalism, enhancing the guest experience through attentive and helpful service. Their proficiency in English aids international visitors significantly, reinforcing the welcoming environment.

Parking options are varied and convenient, though parking fees are considered high by some, and larger vehicles may face challenges with limited space. Despite this, the overall parking experience is positive due to the central location and nearby availability.

Wi-Fi services receive mixed reviews, with some guests praising fast and free connectivity, while others experience inconsistent service. Lastly, while the hotel maintains a 4-star rating, some guests feel it falls short of expectations due to aging facilities and missing amenities. Nonetheless, its competitive pricing, central positioning, and hospitable service ensure it remains an attractive option for many visitors.
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Business Hotel
This hotel is strategically located and offers amenities suitable for business travelers, although it is temporarily closed for renovations until April 2025. It generally provides well-equipped rooms and meeting facilities.

Hotel with Parking
Mercure Parkhotel Mönchengladbach provides on-site self-parking and a garage for a fee, with car park charges applying at €15 per day.

4-Star Hotel
This 4-star hotel is surrounded by a peaceful park and is a 10-minute walk from the Old Town. It offers free WiFi, comfortable rooms, and a restaurant with excellent service, ensuring a relaxing stay.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Room Types
Superior King Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

Standard Queen Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV with satellite channels. The unit has 1 bed.

Junior Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite has carpeted floors, a seating area with a TV with satellite channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.

Privilege King Room Featuring bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room features air conditioning, a minibar, a tea and coffee maker, a wardrobe, as well as a TV with satellite channels. The unit has 1 bed.

Studio Room with King Bed Providing free toiletries, this studio includes a private bathroom with a shower, a hairdryer and slippers. The studio features carpeted floors, a seating area with a TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 2 beds.

Superior Twin Room - Accessible The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The triple room has carpeted floors, a seating area with a TV with satellite channels, a wardrobe, a safe deposit box, as well as heating. The unit has 2 beds.

Superior Twin Room The twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The twin room features a wardrobe, a safe deposit box, a carpeted floor, heating and a TV with satellite channels. The unit offers 2 beds.

Guest Reviews
8.8
Excellent
Location
Nestled in a picturesque park setting, Mercure Parkhotel Mönchengladbach boasts an enviable location that effortlessly combines tranquility with convenience. Surrounded by lush greenery, yet just a short stroll from the bustling city center, the hotel's proximity to key attractions, including the Altstadt and Bunte Garten, makes it a prime choice for visitors. Guests consistently praise the hotel's central positioning, noting the ease of access to the train station and the variety of nearby bars and restaurants. The quiet atmosphere, despite being near main roads, is a recurring theme in reviews, highlighting the serene environment that ensures a restful stay. The ample parking and straightforward routes from the airport add to its accessibility, further cementing its appeal as an ideal base for both leisure and business travelers looking to explore Mönchengladbach.

Breakfast
The breakfast experience at Mercure Parkhotel Mönchengladbach is consistently praised for its quality and variety. Guests highlight the extensive selection available, catering to a wide range of dietary preferences, including vegetarian options and a varied cheese assortment. The breakfast buffet is described as abundant and well-organized, featuring freshly prepared dishes such as omelets and fried eggs, ensuring something for everyone. The friendly and accommodating staff further enhance the pleasant dining atmosphere. While some visitors find the breakfast option to be on the pricier side, many agree that it meets or exceeds expectations for a four-star hotel, often calling it a highlight of their stay. Overall, the breakfast is celebrated for its taste, diversity, and the efficient service that accompanies it.

Dinner
The dining experience at Mercure Parkhotel Mönchengladbach receives generally positive feedback from guests. Many appreciate the great service and the delicious food offered both at breakfast and dinner. While the menu is noted to be somewhat limited, the quality of the dishes served is highlighted as very good. The restaurant staff are commonly described as nice, contributing to a pleasant atmosphere for dining. The restaurant's reasonable selection of dishes, despite its limited variety, is praised for both its presentation and taste. Additionally, guests find joy in the restaurant's long opening hours and quick service. Dining options are complemented by the charm of the beer garden, perfect for an evening beer. Nonetheless, some visitors have opted to enjoy meals at nearby establishments like Gaststatte Robertus, enjoying the traditional German offerings or exploring other choices like the Dorint Hotel restaurant. Overall, guests seem satisfied with the culinary offerings at Mercure Parkhotel Mönchengladbach, appreciating both the ambiance and the delightful meals.

Rooms
Mercure Parkhotel Mönchengladbach offers a blend of spaciousness and comfort, as highlighted by guests who appreciate the large and clean rooms, often complemented by comfortable beds. Many visitors commend the charming garden views and the quiet surroundings, with several rooms providing a tranquil park setting. Guests frequently note the welcoming and super nice staff, which enhances the pleasant atmosphere of the hotel.

The accommodation sizes, including suites featuring ample bathrooms with both a shower and a bathtub, are frequently praised. Despite the generally positive aspects, some guests mention that the rooms and certain facilities are somewhat outdated, with furniture and interior design reflecting an older style. Remarks about the need for room renovations and upgrades are common, and certain rooms occasionally experienced maintenance issues like inconsistent hot water and less soundproofing when facing the street.

Overall cleanliness is a strong point, with many reviews emphasizing that the rooms are very well-maintained and come equipped with modern furnishings, offering a solid amount of storage space and functional bathrooms. However, the lack of amenities such as air conditioning, kettles, or fridges in some rooms might affect the comfort level for a few guests. Despite these concerns, the hotel remains an attractive choice due to its convenient location and competitive pricing.

Beds
The general consensus about the beds at Mercure Parkhotel Mönchengladbach leans towards a largely comfortable experience, with many guests appreciating the cozy and soft nature of the mattresses. Positive feedback highlights the beds as being super comfortable and well-suited for a good night's sleep. However, a recurring issue seems to be the softness of the mattresses, which many guests found to be excessively soft or overly worn out, leading some to sink in or find the experience less than restful. There are mentions of beds not staying in place and having two separate mattresses which affected compatibility and comfort for certain guests. Some guests felt the mattresses were thin or not supportive, which created discomfort, especially for additional sleeping arrangements in the room. Despite these drawbacks, many found the beds clean and good, contributing positively to their stay in the spacious and beautiful rooms of the hotel.

Cleanliness
Mercure Parkhotel Mönchengladbach presents a somewhat mixed experience in terms of cleanliness based on guest reviews. Many visitors appreciate the hotel's overall cleanliness, highlighting the rooms as being very neat and tidy, with spacious and well-cleaned areas. The fresh bedding and clean, cozy ambiance of several rooms are frequently praised, with guests noting the comfort and cleanliness as standout features of their stay. The hotel's central location also appeals to guests, making it convenient and accessible.

However, there are notable criticisms regarding specific cleanliness issues, especially within the bathrooms. Guests have pointed out instances of dust, water stains, and even mold in showers, which detract from the overall experience. Complaints about the occasional unpleasant smell in some rooms and the cleanliness of towels have also been noted. Despite these drawbacks, the hotel's cleanliness generally meets expectations for the price, with staff friendliness and service often mitigating minor cleanliness oversights.

Overall, Mercure Parkhotel Mönchengladbach delivers a clean and comfortable experience for many, despite some isolated issues relating to room maintenance and air circulation.

Staff
The staff at Mercure Parkhotel Mönchengladbach consistently receive high praise for their friendliness and professionalism. Guests frequently note the warm and welcoming demeanor of the employees, particularly highlighting the receptionists, bartenders, and dining room staff. The team is described as courteous, attentive, and accommodating, often going out of their way to fulfill customer requests and make guests feel at ease. Their ability to respond patiently and thoroughly to questions about guests' stays contributes to a positive experience, with many pointing out their helpful nature and readiness to assist. The staff's excellent command of English further enhances the interaction with international visitors. While a few instances of less favorable encounters at reception are noted, the overwhelming sentiment is one of satisfaction with the friendly and professional service provided by the hotel's team. Overall, the Mercure Parkhotel Mönchengladbach boasts a staff that is seen as not only competent but also genuinely committed to ensuring an enjoyable stay for all guests.

Wi-Fi
The Wi-Fi situation at Mercure Parkhotel Mönchengladbach presents a mixed bag for guests. On the bright side, several reviews highlight the convenience of fast and free Wi-Fi with an easy login process, offering seamless connectivity for many visitors. The hotel staff is praised for their friendly demeanor and proactive efforts to resolve any issues that guests encounter. However, not all experiences are positive, as some guests report poor Wi-Fi reception in their rooms and unreliable service, particularly for those needing consistent internet access for work. Additionally, there appears to be some confusion regarding the cost of wireless services, with a few guests mentioning expensive Wi-Fi options. Overall, while the hotel strives to offer satisfactory internet services, experiences can vary significantly depending on individual circumstances.

Parking
Mercure Parkhotel Mönchengladbach offers a variety of parking options that cater to different needs and preferences, contributing to a good overall parking experience. There are several free parking spaces available right around the corner and on nearby streets, making it convenient for guests looking to save on costs. Additionally, public parking is readily accessible and situated just about 100 meters away.

For those opting for paid parking, the hotel provides a secure underground garage, although some visitors have noted its tight spaces which might require mirrors to be folded for larger vehicles. However, this garage offers a safe option, especially for motorcycles. There are also a few parking spaces directly in front of the hotel entrance and several private parking spots, though these too have received feedback on being a bit narrow for bigger cars.

Despite the variety of parking options, some guests have mentioned the high parking fees, which stand at 15 euros per day, as being overly expensive. Others have pointed out that during busy periods, parking availability might be limited, requiring guests to park further away. Nonetheless, with ample parking nearby and a central location close to the town center and motorway, accessibility to the hotel remains straightforward and convenient.

4 Star
Mercure Parkhotel Mönchengladbach, once a shining example of a 4-star establishment, appears to have lost some of its luster. Guests frequently note that while the hotel maintains its classification, it falls short of the expected standards in several areas. The absence of what many regard as basic 4-star amenities, such as a small refrigerator in the rooms, has been specifically highlighted. The breakfast offerings are described as merely adequate, lacking the impressive spread one might anticipate from a hotel of this rating. Concerns have also been raised about the overall state of the property, with comments indicating that the hotel is showing signs of age and may be resting on accolades from a previous era. The value for money is questioned by some, suggesting that the pricing does not correspond to the level of service and facilities provided. While guests may find elements typical of a 4-star hotel, expectations are not fully met, leading to uncertainty about the hotel's current standing within its star category.


No, Mercure Parkhotel Mönchengladbach doesn't have any pool.

No, a spa isn't available at Mercure Parkhotel Mönchengladbach.

Yes, Mercure Parkhotel Mönchengladbach welcomes dogs.

Yes, parking facilities are available at Mercure Parkhotel Mönchengladbach.

No, Mercure Parkhotel Mönchengladbach doesn't have a gym.

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