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Summary of reviewsSplendid Hotel La Torre in Mondello, Sicily, garners acclaim primarily for its extraordinary location. Nestled beside the sea and adjacent to the Capo Gallo nature reserve, it offers spectacular views of the Mediterranean Sea and the Gulf of Mondello. This serene seaside setting, coupled with the hotel's multiple pools and direct sea access, enhances its allure as a perfect spot for relaxation and a tranquil retreat close to local amenities and attractions.
The breakfast experience is well-received for its varied and abundant selection with guests particularly enjoying the scenic views from the breakfast room. While some mention the need for greater variety and improvements in cleanliness and service logistics, the friendly and kind staff contribute to a pleasant dining atmosphere overall.
Dining at the hotel is highlighted by high-quality cuisine and stunning ocean views with particular praise for the lunch menu and the attentive service from the maitre d' and waiters. Some guests find the restaurant service can be improved and prices a bit high, but the general sentiment reflects a positive dining experience.
Room accommodations receive mixed reviews with guests appreciating the spacious, well-equipped rooms and the breathtaking ocean views from certain rooms. Newly renovated rooms are noted for their beauty and cleanliness. However, some guests highlight the need for updates and better maintenance to match the expectations of a 4-star hotel, pointing out issues like dated decor, dirty bathrooms and uncomfortable beds.
Cleanliness at the hotel is generally praised, though some areas like the pool toilets, hallways and breakfast plates fall short of expectations. The overall upkeep is deemed satisfactory with suggestions for modernization and better technical maintenance.
The staff at Splendid Hotel La Torre are consistently praised for their warmth, helpfulness and professionalism. Guests appreciate the team's friendliness and attentiveness, particularly in the restaurant and pool areas. While some report minor service inconsistencies, the overwhelming positive feedback about the staff's service contributes significantly to the hotel's charm.
WiFi connectivity appears to be inconsistent with some areas, particularly above the first floor, facing issues. The gym also falls short of expectations, described as outdated and poorly equipped.
The pool area stands out as a favorite feature among guests with its direct access to the Mediterranean Sea, large saltwater pool and stunning views, particularly at sunrise. Despite occasional issues with accessibility and staffing, the pool area is generally well-maintained and appreciated.
When it comes to bedding, opinions are divided; some guests find the beds comfortable, while others report significant discomfort due to hard mattresses and other issues.
Despite some areas for improvement, particularly in meeting 4-star expectations, Splendid Hotel La Torre's exceptional location, excellent dining options, friendly staff and appealing pool area make it a commendable choice for travelers seeking a picturesque and relaxing seaside retreat. Show more
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Categories
Luxury Hotel
This luxurious 4-star hotel is nestled on a rocky cliff in Mondello, offering magnificent views of the Mediterranean Sea and direct sea access. It features a seawater swimming pool, a salon, massage services, and an international cuisine restaurant with ocean views.
Hotel Taking Steps Towards Sustainability
This hotel offers 'Green Rooms' designed to provide a natural experience. These rooms feature parquet or ceramic flooring and offer a quiet view of an internal boulevard with pine trees and cactus.
Hotel for Honeymoon
Located in Mondello, this hotel offers beautiful sea views and a relaxing atmosphere. Its proximity to the beach makes it ideal for a romantic and sun-filled honeymoon.
Family Friendly Hotel
This hotel offers a unique location with stunning views and family-friendly amenities. It includes a swimming pool and is close to the beach, providing a relaxing and enjoyable stay for families.
Hotel with Swimming Pool
This hotel offers direct access to a saltwater outdoor swimming pool and boardwalks by the sea. It features a private beach, stunning views, and exceptional amenities. Guests can enjoy the pool, on-site dining, and comfortable rooms with sea views.
Panoramic View Pool Outdoor Pool
Accessible Hotel
This hotel is identified as an accessible hotel with all common areas on one floor and a guided entrance to the swimming pool. It also provides specially furnished handicapped rooms.
Hotel with Gym
This hotel features a gym. It offers both relaxation and fitness opportunities for its guests.
4-Star Hotel
This hotel offers direct access to a saltwater outdoor swimming pool and boardwalks by the sea. It features a terrace with views, access to the sea for swimming, and a restaurant with international cuisine.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor saltwater swimming pool with a swim-up bar and poolside bar. Rooms offer direct access to the pool and boardwalks by the sea, and guests praise the pools and views.
Romantic Hotel
Business Hotel
Hotel with Panoramic View Pool
Room Types
Double or Twin Room with Garden ViewFeaturing a garden view, this room offers a TV with free Mediaset Premium channels, minibar and en suite bathroom.
Please specify bed preference when booking.
Parking is subject to availability.
Standard Double or Twin RoomThis room offers a TV with free Mediaset Premium channels, minibar and en suite bathroom.
Please specify bed preference when booking.
Double Room with Sea ViewFeaturing a sea view, this room offers a TV with free Mediaset Premium channels, minibar and en suite bathroom.
Economy Twin RoomThis air-conditioned room features a TV, minibar and private bathroom with free toiletries. Please specify bed preference when booking.
For this room, 1 extra bed (for a child or adult) may be requested free of charge (subject to availability).
Quadruple Room with Garden ViewThis air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views.
Triple Room with Garden ViewThis air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 2 beds.
Triple Room with Sea ViewThis air-conditioned triple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views.
Quadruple Room with Sea ViewThis air-conditioned quadruple room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with sea views. The unit offers 3 beds.
Deluxe Suite with Sea ViewOffering a balcony and sea views, this suite comes with a seating area.
About Splendid Hotel La Torre
License: 19082053A200004, IT082053A1IPVLZNIK
Guest Reviews
7.4
Good
Location
Splendid Hotel La Torre boasts a truly magnificent and strategic location in Mondello, Sicily, offering guests breathtaking views across the bay. Nestled beside the sea and adjacent to the Capo Gallo nature reserve, this hotel provides a quiet retreat while being conveniently close to the center and various local amenities, including restaurants and bars. Its setting offers exceptional and panoramic sea views, which can be enjoyed from many vantage points throughout the property.
Guests consistently praise the hotel's enchanting and stunning location, emphasizing the superb views of both the Mediterranean Sea and the Gulf of Mondello. The hotel's multiple pools, including a seawater pool and direct access to the sea from a private descent add to its allure as a perfect spot for relaxation by the water.
Beyond the picturesque surroundings, Splendid Hotel La Torre is noted for its proximity to local attractions. Visitors can easily reach the beaches of Mondello and enjoy various dining experiences nearby. Many guests also appreciate the tranquility of the location, making it an ideal place to unwind and disconnect from the hustle and bustle of daily life.
In summary, the hotel's beautiful and peaceful seaside location, combined with its excellent facilities and accessibility to nearby amenities, makes it a top choice for those looking to enjoy the best of Mondello.
Breakfast
The breakfast experience at Splendid Hotel La Torre has received mixed reviews from its guests. On a positive note, guests frequently mention that the breakfast is varied and abundant with many praising the excellent selection of both sweet and savory options. The scenic views from the breakfast room, particularly those from the panoramic terrace, are highlighted as a delightful bonus to the morning meal. The friendly and kind staff also contribute to a pleasant dining atmosphere.
However, there are mentions of areas that could be improved. Some guests feel that the variety could be greater, noting that the options can become repetitive over several days. A few reviews point out the lack of certain items, such as vegetables and some logistical issues with the breakfast service, particularly concerning the cleanliness of plates and the temperature of the breakfast room in the summer.
Overall, while many guests appreciate the quality and variety of the breakfast offered, there is a sentiment that a few adjustments could elevate the experience to meet the expectations of a four-star hotel.
Dinner
At Splendid Hotel La Torre, guests often commend the dining experience with high praise. The restaurant receives glowing remarks for its quality cuisine and stunning ocean views, creating an inviting dining atmosphere. Descriptions such as attentive and friendly maitre d' and waiters illustrate the attentive service, while the food itself garners accolades for being amazing, delicious and high-quality. The lunch menu is particularly noted as top-notch, suggesting a focus on well-crafted midday meals. However, some mention areas for improvement such as the overall restaurant service and the cost of dining which some find rather expensive. Despite these few concerns, the general consensus portrays the hotel's restaurant offerings as exceptional, cementing its reputation as a fine dining venue with impressive culinary standards.
Rooms
Splendid Hotel La Torre offers a mix of experiences for its guests regarding room accommodations with several notable positive aspects complemented by areas in need of improvement. Many guests appreciated the spaciousness of the rooms, describing them as lovely, efficient and well-equipped. The ocean-facing rooms received specific praise for their breathtaking views, often described as enchanting and spectacular. Newly renovated rooms were highlighted for their beauty and cleanliness, enhancing the overall guest experience.
However, some visitors noted that the hotel's 50's structure shows signs of age with dated decor and a need for maintenance and updates across both rooms and communal areas. Issues with cleanliness were mentioned, including dirty bathrooms and general wear and tear, such as peeling paint and broken fixtures. The comfort of the beds was a frequent concern with several guests finding them too hard. Still, the staff received compliments for their responsive and accommodating service, particularly when room changes were requested.
Overall, while the rooms at Splendid Hotel La Torre offer considerable space and efficiency with stunning sea views, there is a clear need for renovation to match the expectations of a 4-star hotel.
Beds
The reviews on the beds at Splendid Hotel La Torre present a mixed reception. On the positive side, a few guests noted that the beds were very comfortable and ensured a pleasant night's sleep. Some described the mattresses to be comfortable, contributing to an overall satisfying bedroom experience. However, numerous guests reported significant discomfort, mentioning that the beds felt very hard and even compared them to cardboard, making it difficult for side sleepers to rest. Issues like two single beds being joined together to resemble a matrimonial size and uncomfortable bedding were also highlighted, adding to the dissatisfaction. Furthermore, some beds were described as uncomfortable and creaky, while a few mattresses were noted to be very soft. Despite the varied experiences, the hotel's cleanliness standards were appreciated, even if the technical maintenance was found lacking by some. Overall, the comfort of the beds at Splendid Hotel La Torre seems to be inconsistent, leaving room for improvement.
Cleanliness
Guest reviews for the Splendid Hotel La Torre highlight a notable variance in perceived cleanliness. Many guests commented positively on the overall cleanliness, noting rooms and common areas were routinely clean and well-kept. Several reviews praised the tidiness and the daily maintenance of the rooms, calling the facilities clean and nice.
However, some areas fell short of expectations. Specific mentions of cleanliness issues included the pool toilets, which were described unfavorably by several guests. Hallways, the ground-floor bathrooms and the breakfast plates were also pointed out as areas needing better cleaning standards. Some guests were disappointed with general housekeeping, citing dirty mirrors and poorly cleaned rooms upon arrival.
Despite the inconsistencies, many reviews still recognized the hotel's overall cleanliness, though noting that it might not entirely align with what is expected from a 4-star establishment. Additionally, the hotel's internal and external areas were broadly deemed clean and neat. However, they suggest the property could benefit from a general modernization and better technical maintenance to enhance guest experience further.
Staff
Splendid Hotel La Torre has a reputation for its warm and welcoming staff, consistently receiving positive remarks for their kindness, helpfulness and professionalism. Visitors appreciated the friendliness and attentiveness of the team, particularly noting the exceptional service provided by the restaurant staff and lifeguards. Specific praise was given to individuals like Christine in the breakfast area for going above and beyond to ensure guests' satisfaction and the lifeguard Alessandro, who stood out for his helpfulness.
Guests often highlighted the management's willingness to accommodate special requests, such as upgrading rooms to sea views at no extra cost. Many guests felt the reception staff was fantastic, offering efficient check-in and check-out experiences, while the waitstaff received commendations for their friendly and professional demeanor.
Despite the overall positive feedback, there were some inconsistencies in service quality. A few guests noted issues with the reception staff's attentiveness and the breakfast staff's professionalism. Some reviews mentioned that the staff could benefit from additional training, particularly in maintaining attentiveness and improving language skills in English. However, these critiques were in the minority compared to the overwhelmingly positive sentiment about the staff's friendliness and helpfulness.
In summary, Splendid Hotel La Torre is recognized for its generally very kind, professional and attentive staff with exceptional service being a highlight for many visitors. The minor service inconsistencies did not significantly overshadow the overall positive guest experiences.
Wi-Fi
Splendid Hotel La Torre offers a mixed experience when it comes to wifi connectivity. While some guests have reported good wifi and a stable connection, the service appears to be inconsistent. Many reviews highlight issues such as weak or non-existent signals in rooms, particularly above the first floor and poor internet reception throughout significant portions of the hotel, including balconies. Guests staying on higher floors like the 4th have specifically noted difficulties with connectivity. Overall, while there are areas of the hotel with reliable wifi, guests may encounter challenges maintaining a steady connection in other parts of the property.
Gym
Splendid Hotel La Torre has a gym that guests have found to be less than ideal. The facility is described as outdated, poorly equipped and lacking in proper air conditioning. Some reviewers have noted that the gym feels eerie and lifeless with equipment that can even seem dangerous due to its poor condition. While the hotel does offer amenities like a pool, private sea entry and a restaurant, the fitness studio appears to fall short of expectations, often being cited as dark and shabbily furnished. In sum, while the hotel boasts several attractive features, the gym may not meet the expectations of those looking for a modern and well-maintained workout space.
Pool
Splendid Hotel La Torre offers an impressive pool experience that has garnered much praise from guests. The standout feature of the hotel’s pool area is the direct access to the Mediterranean Sea, providing a unique opportunity to jump into the waters straight from the property. The pool itself is often described as beautiful, large and well-maintained with many reviewers complimenting the saltwater feature which adds an authentic touch to the swimming experience.
Guests frequently mention the stunning views from the pool, which is particularly spectacular at sunrise. The pool area is spacious and generally clean, though some noted occasional issues with accessibility and staffing. Nevertheless, the friendly staff in the pool area and the overall cleanliness are appreciated.
The private pool access and the large 25-meter saltwater pool are highlights, providing a relaxing environment alongside the sea. Many visitors found the combination of the pool and the scenic sea views to be particularly enjoyable. The pool and sun terrace are also well-regarded, adding to the appeal of this seaside retreat.
Overall, despite some criticisms regarding pricing and staff, the pool area of Splendid Hotel La Torre remains a favorite feature among guests, making it an excellent spot for relaxation with a magnificent Mediterranean backdrop.
4 Star
Splendid Hotel La Torre has an exceptional location that guests genuinely appreciate. Its scenic placement makes it a favorable spot for visitors seeking picturesque surroundings. However, several reviews suggest that the hotel does not meet the expectations typically associated with a 4-star rating. Many guests feel that the facilities and overall appearance fall short, likening it more to a 2 or 3-star establishment. Criticisms include cleanliness issues, particularly regarding the ground-floor bathrooms and a general sentiment that the hotel is overpriced for the quality offered. While some guests acknowledge the 4-star status, the majority believe a reassessment of its rating is necessary.
Yes, Splendid Hotel La Torre has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Splendid Hotel La Torre.
No, Splendid Hotel La Torre doesn't allow dogs.
No, parking facilities aren't available at Splendid Hotel La Torre.